PS2 News: NTSC Slimline PS2 AC Adaptor Recall - PS2 News

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NTSC Slimline PS2 AC Adaptor Recall

Sony Computer Entertainment America Inc. (SCEA), in cooperation with the U.S. Consumer Product Safety Commission (CPSC), announced today a PlayStation 2 AC Adaptor Replacement Program. This is a voluntary recall of certain AC adaptors shipped to market with slim-line PlayStation 2 consoles from October 2004 due to possible overheating. Replacement AC adaptors will be provided at no charge to consumers.

An estimated 960,000 AC adaptors in the U.S. and Canada are included in the replacement program. To date, there have been 38 reports of overheating AC adaptors, including four reports of minor property damage, two reports of minor burns and one report of a minor static shock.

Consumers with slim-line PlayStation 2 consoles purchased during or after October 2004 with model numbers # SCPH 70012 and SCPH 70011 should immediately unplug their AC adaptor and check to see if they have an affected unit, or contact SCEA to determine if they are included in this replacement program. The company will send consumers with affected AC adaptors a free replacement. All affected adaptors have serial numbers that start with "F3" with the following date codes: 2004.08, 2004.09, 2004.10, 2004.11, and 2004.12.

Consumers should call SCEA's customer service at 1-888-780-7690, Monday - Saturday 6:00 a.m. - 8:00 p.m. PDT, and Sunday 7:00 a.m. - 6:30 p.m. PDT. Consumers can also access customer support through the company's Web site at www.us.playstation.com for additional information about the replacement program.

At SCEA and its affiliates around the world, the safety of our customers is our top priority. Accordingly, we are conducting this voluntary recall as part of our commitment to product safety and our responsibility to notify our consumers when we believe that one of our products may pose a possible safety risk.

9/13/2005 Frank Provo

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