PS2 complaints pour out of Great Britain.
British Tabloid The Sun has recently reported that defective PlayStation 2 consoles are causing fits for Sony customers in England. Evidently, thousands of faulty systems slipped through Sony's quality control system. Despite Sony's pledge to repair the problems with the systems or offer a replacement supply of PS2 units within a 48 hour period, the company has been unable to meet that vow, the paper stated.
The bugs in British PS2s are surprisingly varied, as consoles shipped to that country have had problems ranging from disc drawer failures to a loss of electrical power. Some units even failed to read game discs and exhibited problems with the Dual Shock 2 controller.
The Sun also made claims as to the magnitude of the problems, stating that 2,000 customer complaints were filed on Christmas Day alone. Since then, more than 5,000 dissatisfied consumers have been reported.
Weekend Watchdog, BBC1's consumer show, is to feature the PS2 tonight (1/12). The show has commented on Sony's situation, stating that Sony had told the company that the technical problems were seen because the consoles were rushed out the door. In a shocking statement, a Sony spokesperson denied any significant problems. God bless nonpartisan, truthful company representatives.
1/12/2001 Bryan Keers