PS3 News: Sony Responds To Slow Icon Loading On New PlayStation Store - PS3 News

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Sony Responds To Slow Icon Loading On New PlayStation Store

The brand new PlayStation Store is up and running, and most early impressions have been very favorable. We like it, too, and everything seems to be working at 100% capacity...well, with the possible exception of icon loading.

It seems that several users - perhaps only located in Europe - have been experiencing slow or no loading of Store icons, which is a small blemish on the performance of the new-look Store. However, according to a recent post by Lestrade in the official European PlayStation message boards, Sony is aware of the problem:

"We are aware that many of you have experienced delays whilst the PS Store's thumbnail icons are being downloaded. This is a temporary consequence of a new system implementation and high global traffic levels, and will be resolved within the next few days.

Thank you for your patience and continued support!"

We're not sure if American users are experiencing this problem, but if you are, we assume SCEA is aware of it. You shouldn't be surprised to learn that Sony is keeping a careful eye on the Store immediately following the launch; after all, if any significant problems occur, it happens soon after the upgrade. As for this icon issue, we imagine it's not going to last much longer.

4/15/2008 Ben Dutka

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Comments (12 posts)

berzerker
Tuesday, April 15, 2008 @ 10:03:16 PM
Reply

Only in Europe...? People all over Digg are reporting about it, including me, who lives in NY.

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bigrailer19
Tuesday, April 15, 2008 @ 10:13:43 PM
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yeah its pretty frustrating im in oregon so it's apparently happening all over, but its not just the thumbnails for me, sometimes the main page takes awhile to load! i really wish they would have added some new add-ons or game content or what have you with this "huge" makeover, its nice very nice and im appreciative but never get your hopes up i guess!

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MirrorSoul
Tuesday, April 15, 2008 @ 10:14:30 PM
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Yep mine is the same way......Also when playin CoD4 after finishing 1 match my screen gose blank n I got to restart my sytem.....This hadnt happen untill after I updated

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PSN _HAITIAN_JB
Tuesday, April 15, 2008 @ 10:35:57 PM
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Well mine too can't see no pictures and I'm right in the US. Hopefully they fix this

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Ed_Wayne
Tuesday, April 15, 2008 @ 11:24:59 PM
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I'm from Ohio and it's happening to me. I'm glad they know about it because it's really annoying.

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badradio
Wednesday, April 16, 2008 @ 12:31:47 AM
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Certain icons never do appear actually. Only in Europe? Overall however, the new store is very fast and I approve.

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OtisFeelgood
Wednesday, April 16, 2008 @ 2:31:12 AM
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Some of the icons dont appear for me and I'm in Florida. But I'm loving the new store overall.

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ThePoetRazel
Wednesday, April 16, 2008 @ 2:58:23 AM
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There's always a small hiccup isn't there? I'm sure it's just teething problems. Personally i find the lack of back and forward control a little annoying.
Of course i'm sure Sony will fix all problems in time. Good guys over at the big S.

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The CEO
Wednesday, April 16, 2008 @ 3:06:19 AM
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Its definitely a problem here in the States too...not bad overall though mine only missed loading about 7 icons

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LegioN
Wednesday, April 16, 2008 @ 4:39:01 AM
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Well thats a resounding "yes" in the "does the US have the problem" section lol

for the record, im having those problems too.

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kj313
Wednesday, April 16, 2008 @ 5:20:04 AM
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Whenever I watch a dvd movie, it turns a shade of pink. I messed with all the settings but it cntinues to do it. HELP!HELP! HELP!

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PSN _HAITIAN_JB
Wednesday, April 16, 2008 @ 3:52:44 PM
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don't play your dvds at full hdmi and go to dvd upscaler where you'll see this option
off
double scale
nomal
full screen
click on off
but this only happens with older version of dvd movies hope its work for you

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