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Take-Two Provides Suggestions For GTAIV Lock-Up Problem

In regards to Grand Theft Auto IV, Rockstar and Take-Two clearly aren't taking this whole lock-up/freezing issue lightly. SCEA has already issued an official reply as well, and it's clear that all involved parties are interested in providing gamers with a fix.

Well, if you check Take-Two's support page, you will find the following 12 steps designed to deal with problematic copies of GTAIV on the PS3. Basically, this isn't exactly a concrete 100% repair, but just a set of suggestions; we've copied them here, so if you're having difficulty with freezing errors, give these a shot:

1) Delete the game's install data. This is done via the PS3 options. Scroll along the cross media bar until you reach the 'Game' tab, now scroll up / down the list until you reach the 'Game Data Utility' Enter this and locate the GTA IV option. Highlight this and press triangle once, from the menu select Delete. This will delete the game's install information.

2) Delete the game's save files. To delete any save files you will need to do the following. Scroll along the cross media bar until you reach the 'Game' tab, now scroll up / down the list until you reach the 'Save Data Utility' Enter this and locate the GTA IV option. Highlight this and press triangle once, and from the context menu select Delete.

3) Disable your Internet connectivity for the PS3. To do this scroll along the cross media bar until you reach the 'Settings' tab, now scroll up / down the list until you reach the 'Network Settings'. Now scroll down to the Internet connection option and press x, now select the disable option. Once this has been done unplug the ethernet cable if you are connecting to the Internet if using this.

4) Disable the console's information board. To do this scroll along the cross media bar until you reach the 'Network' tab, now scroll up / down the list until you reach the 'Information Board', highlight this and press triangle. From the menu select 'Do not display' Press X to confirm this.

5) Disable Media Server functionality. Scroll to Settings, now scroll up / down to 'Network Settings' select Media Server connection. Once this has been done press triangle and change the option Disabled.

6) Delete all of the system's Internet cache. To do this scroll along the cross media bar until you reach the 'Network' tab, now scroll up / down the list until you reach the 'Internet Browser', highlight this and press X. Once you browser opens press the triangle button once, from the new menu highlight the 'Tools' option and press X. Scroll down the menu until you reach 'Delete Cookies' and press X. Confirm the files deletion. Repeat this for 'Delete Cache'.

7) Turn off the PS3 screen saver. Use the cross media bar to scroll to 'Settings', select 'Display Settings'. Now highlight 'Screensaver' and set this to 'Do not use'.

8) Once this has been done, manually restart you PS3 by holding down the power button for 5 seconds it will beep once and then shut down. Release the power button and re-press it and hold for about 5 seconds. The system will then boot and reset all display settings. You will be prompted to reset your display settings to how you require them.

9) Once restarted please try the game again, you will be prompted to reinstall.

Once the game has started please turn off the following features:

1) The game's auto-save. Press Start, Game, and locate the Auto-save option. Turn this off.

2) Turn off the game's flicker filter. Press Start, Display and locate the Flicker Filter option. Turn this off.

3) Turn off the controller vibration feature. Press Start, Controls and locate the vibration option. Turn this off.

Related Game(s): Grand Theft Auto IV

5/1/2008 Ben Dutka

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Comments (6 posts)

Tatsujin
Thursday, May 01, 2008 @ 10:20:48 PM
Reply

Thats a long list you got there O_O

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John Shoemaker
Thursday, May 01, 2008 @ 10:22:35 PM
Reply

Just sign out of the PSN.
I had this problem before someone told me about it. Didn't have to delete or turn anything else off.
Just sign out of the PSN.

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Tatsujin
Thursday, May 01, 2008 @ 10:27:35 PM
Reply

Haha, I did the same exact thing, it started to work fine after. And now I don't even have to worry about signing off, it runs just fine.

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Effi
Friday, May 02, 2008 @ 8:28:47 AM
Reply

i have this question in my mind:

there had been reports of people having their ps3 bricked due to this GTAIV issue.

i have this 60gb ps3 which is, well, out of warranty.

how should/does/will sony do if i slot in the disc and it bricked mine? too bad?

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Effi
Friday, May 02, 2008 @ 8:28:54 AM
Reply

i have this question in my mind:

there had been reports of people having their ps3 bricked due to this GTAIV issue.

i have this 60gb ps3 which is, well, out of warranty.

how should/does/will sony do if i slot in the disc and it bricked mine? too bad?

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KidCallaway123
Friday, May 02, 2008 @ 9:30:25 AM
Reply

Is this something that happening to most copies?

I have not bought GTA4 yet and now I am going to wait until this problem is completely resolved.

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