Sony Rips "Unsubstantiated" PS3 Problems
Sony Corp. has experienced its fair share of negative news over the past couple of days, especially reports of PS3 systems overheating at the Tokyo Game Show. And perhaps as a result of some very lukewarm analyst notices to game publishers, Sony's stock fell 2.75% on the Tokyo Stock Exchange. We reported on UBS Investment's Michael Wallance's thoughts today and the stock fall yesterday; both of which must've lit a fire under Sony.
In the latter article, Macquarie Equities' David Gibson noted that the PS3s at TGS "had to be constantly reset" and that it was "clearly negative news for Sony." This sparked a rash of suggestive articles that questioned the reliability of Sony's new console, and likely didn't help Sony's stock position. Earlier today, though, Sony placed Gibson directly in its crosshairs.
"If you read the report from Macquarie closely, you can see that their reports are unsubstantiated and that comments related to the alleged failure of PS3 units at TGS are also not attributed to a source," said Dave Karraker, Sony Computer Entertainment America's senior director of corporate communications, in an e-mail to GameSpot.
A follow-up statement from the company reinforced Karraker's comments.
"Despite the report from Macquarie Securities implying that they had heard of reports of PS3s needing to be rebooted at TGS, SCEI are not aware of any instances of this occurring at TGS, nor have we received any reports from third parties to such effect," it stated.
After they'd cleared all that up, Sony did admit to "environment conditions at TGS conspiring to test any electrical item." Clearly, just about anything electronic-based can fail in certain circumstances, especially when heat is a major issue. The addition of hundreds of human bodies in an enclosed area wouldn't have helped matters, and Sony concluded by saying, "If indeed, there was the occasional unit that needed rebooting, it was due solely to the adverse environmental conditions within the Hall and not to any more general problem with PS3."
Lastly, reports from gaming media on hand during Press Day at TGS held no indication of malfunctioning PS3s. We would've expected to see immediate notices about such a problem, and TGS passed by without any reports of significant console failures. In an effort to close the books on this issue, Sony's final statement read, "[The] PS3 does not suffer from an overheating problem."
10/4/2006 Ben Dutka