PS3 News: Sony Yanks 2.40 Due To User Issues - PS3 News

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Sony Yanks 2.40 Due To User Issues

Update: According to Joystiq, SCEA's Patrick Seybold has provided the following comment: "We are looking into it right now and will work with those customers directly to address any issues they may be experiencing." Well, at least it's good to know they'll pay special attention to the infected...

Original Story:

Oops.

Apparently, that's the unofficial word on firmware update 2.40, which released today to hordes of anxious PlayStation 3 owners. At first, everything progressed smoothly, as few reported any problems downloading the update, and there were only a few scant reports about system freezing issues after obtaining the update. However, as the day has gone on, we've heard more examples of PS3s suffering badly due to the recently downloaded firmware, and that includes evident hardware failures along with multiple freezing problems and laggy gameplay for certain titles. In response to this, Sony has removed the update and, as far as we can tell, are fixing it for another try. They haven't officially said anything about it, but we just have to assume they are well aware of the issues at hand.

We'll let you know when firmware update 2.40 returns to be downloaded, but I can personally say I haven't noticed anything out of whack since downloading the update last night. Actually, I've noticed faster loading times when playing Top Spin 3...but I don't see what that has to do with the update. Anybody else who didn't suffer the 2.40 curse noticing this...?

7/2/2008 Ben Dutka

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Comments (32 posts)

AscientDire
Wednesday, July 02, 2008 @ 7:16:25 PM
Reply

That's odd. My opinion obviously isn't representative, but I haven't noticed anything laggy or bad either. Things do actually seem quicker for some reason, though I wasn't aware of any system stability updates with 2.4. Who knows!!!

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Deleted User
Wednesday, July 02, 2008 @ 8:54:01 PM

Oh NO!!!!! MY FAVORITE UPDATE GONE!!!! DOes anyone know a suicide hotline?

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NoMoreWar
Wednesday, July 02, 2008 @ 7:22:15 PM
Reply

well it rendered my hdd useless. this morning Sony wanted me to pay $159 to have them fix it, but by this afternoon with the multitude of complaints, they have agreed to do it free. thanks, Sony, for un-bending me from over the barrel, sorta. i still lost most of my saved games (i backed up a couple of them), but they're doing the best they can for me.

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NoMoreWar
Wednesday, July 02, 2008 @ 7:23:59 PM
Reply

and thanks again to Ben for helping me out

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Ben Dutka PSXE [Administrator]
Wednesday, July 02, 2008 @ 7:55:42 PM

No problem. :) When I said we were responsive to our readers, it wasn't a posturing PR stunt. Heh.

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Goobers
Wednesday, July 02, 2008 @ 7:25:07 PM
Reply

some peeople think that taking the hdd and plugging it into your computer to have the computer reformat it would solve the problem.

some people claim a hard factory reset would help... who knows.

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NoMoreWar
Wednesday, July 02, 2008 @ 7:37:20 PM

well i tried to take it out and reformat it myself, but it wouldn't even show up on the computer. it tried to spin, but all i got was funny noises. i'm pretty sure my hdd is completely hosed. idk, maybe Sony can do something more with it...

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aaronisbla
Wednesday, July 02, 2008 @ 7:28:41 PM
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only lag i have had is the normal lag that comes with CoD4, that will never change, thanks IW...

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MirrorSoul
Wednesday, July 02, 2008 @ 7:53:14 PM
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Yea Aaronisbla lol....but I will say there is a new data error that has started coming up today after everyone updated....I have never seen it befor in CoD4 and only comes up in multiplayer were it says who kills who the whole match freezes and it scrolls real fast sayin "Data error ??? ??"

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Odd Child
Wednesday, July 02, 2008 @ 8:03:27 PM
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disappointing.

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recks1jtp
Wednesday, July 02, 2008 @ 8:08:24 PM
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I downloaded it last night (60GB version), and I haven't noticed any problems with it yet. I was able to play around with it a bit last night, watched a video file I had saved on the hard drive, and I started putting a bunch of my games in to see if any of them required a new version download (possibly for trophies).

Overall, I've started it up and shut it down about 4 times in the past 24 hours. Has anyone NOT had a problem with the update and then after a while been affected? Or is the problem happening mainly right after the update and reboot? One thing is for sure, I'm backing up all my stuff right now just in case. Sorry to you guys that lost stuff. That sucks.

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Zapix
Wednesday, July 02, 2008 @ 8:36:11 PM

Actually a good idea to back your games up when you can just in general. Pretty much decided to do so when a psxe forum member lost all his saved games not long ago. Considering the system saves everything on a harddrive, and in my experience, harddrives WILL eventually go sour... Back up everything you can!

As for me, no issues with 2.40, other than it's taking me time to get used to the new method of quitting out of a game. I keep looking for the black menu with a few options, "QUIT GAME" being at the top! lol

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recks1jtp
Wednesday, July 02, 2008 @ 10:21:04 PM

Zapix:
Yeah, I do need to get in the habit of backing up more often because you're right, hard drives are bound to break eventually.

I've noticed that same thing with quitting games. I've even caught myself holding down the PS button for a second just to see the old quit menu. When I was going through a bunch of my other games though, I was getting used to the new way of quitting, it is pretty convenient.

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smotpoker420
Wednesday, July 02, 2008 @ 8:34:01 PM
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i was wondering why it wouldnt let me download i was like wtf, why cant i download it

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Deleted User
Wednesday, July 02, 2008 @ 8:53:43 PM
Reply

NOOOO!!!
Last edited by n/a on 7/2/2008 8:53:56 PM

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Hubley
Wednesday, July 02, 2008 @ 9:08:47 PM
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What took them soo long to take it off it already bricked my system. first it would turn on and just not have the xmedia bar now it's just a black screen and sony says it will cost $170 to repair.

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Qubex
Wednesday, July 02, 2008 @ 9:23:29 PM

That is unfortunate Hubley... really unfortunate, you must be a little p****d. The PS3 is a 64bit computer with an operating system on it, these problems are going to manifest themselves fairly often, that is for sure...

I still vouch that in the end we need an "open console" base system that permits the community to make it work. In the end homebrew, if done right, will always challenge, and improve upon, what corporations release generally :)

Q!

"aLL RoAdS LeAd ToO HoMe"
Last edited by Qubex on 7/2/2008 9:24:33 PM

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NoMoreWar
Wednesday, July 02, 2008 @ 10:20:11 PM

exact same as mine. but i called sony a couple times and they finally said they'd do it free. call them back and explain in detail. make reference to the fact that many people are having this problem and Sony even pulled the update because of it...

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Deleted User
Wednesday, July 02, 2008 @ 9:32:23 PM
Reply

How do you get rid of it? I don't want it to mess up my PS3.
Last edited by n/a on 7/2/2008 9:32:38 PM

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LegioN
Wednesday, July 02, 2008 @ 9:37:17 PM
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Everything seems fine to me, haven't heard of any problems from my friend either..

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Schmitty
Wednesday, July 02, 2008 @ 9:58:35 PM
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i think the new poll on the side should be:

Which is a bigger flop?

A) Haze
B) Update 2.40

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Akuma07
Wednesday, July 02, 2008 @ 9:58:43 PM
Reply

aye. i agree with matrixkurt.

downloaded mine during the night, and so far the only problem i had, was wen i tried to switch games, (super stardust to pixel junk) the system beeped twice and restarted itself.

other then that, no major problems.
should i be scared?


aso.
does any1 have a list of any games that custom sound tracks works in?
non of my games work yet.

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faraga
Thursday, July 03, 2008 @ 2:45:41 PM

@ Paulno
that's what happened after i wanted to quit gta iv because i kept disconnecting from the online servers, and then just wanted to listen some of my music:S I WANT TO LISTEN TO THAT INGAME!!!!! c'mon rockstar gimme the patch:(

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ray taylor
Wednesday, July 02, 2008 @ 10:12:16 PM
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Been playing for a while now. No issues yet. But I did backup all of my saves just in case.

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dso8515
Wednesday, July 02, 2008 @ 10:17:16 PM
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I installed 2.40 on both of the 60 GB PS3's in my house and both work fine. One of them I've turned off and on a few times and played CoD4 and the Civ Rev demo today and the other one has been running Folding@home since I downloaded 2.40 last night. No problems with either one.

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Qubex
Thursday, July 03, 2008 @ 12:36:21 AM
Reply

I haven't had any problems thus far!

Q!

"aLL RoAds LeAd ToO HoMe"

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Jed
Thursday, July 03, 2008 @ 3:52:47 AM
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No problems whatsoever with my 60gb

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Vysey
Thursday, July 03, 2008 @ 5:59:10 AM
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No problems here with my 60GB either :)

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daylight_dies
Thursday, July 03, 2008 @ 9:28:15 AM
Reply

my 60GB, crashed, lost all my data. But i was able to reformat the hard drive and it's now fine. Luckily i backed up all my game save data before. The good thing is the reformat solved a few problems i was having before any way! My friends list wasn't working before and now it does! :-D

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GamerKid123
Thursday, July 03, 2008 @ 12:39:03 PM
Reply

Unlucky you people who lost big time...

Mine came up with an error and stopped the download about 4 times, then i sorta *blushes*
reasoned with my ps3 and it worked..

Persistence and a little reasoning do work, sometimes...


Last edited by GamerKid123 on 7/3/2008 12:39:17 PM

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duff91695827
Thursday, July 03, 2008 @ 4:17:40 PM
Reply

My 60gig was hit bad by this update as well. But doing a quick NTFS format fixed my problem. For those wondering how to format the drive in Windows you need to do it in the Disk Managment tools. You can find more info on the PS3 forums at Playstation.com

IMO Somy did not test this patch enough and it looks like a rush job that needs alot of fine-tuning.

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Deleted User
Saturday, July 05, 2008 @ 9:30:56 PM
Reply

This is why ps3 wont catch microsoft and its a shame

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