PS3 News: SCEE Explains 2.40 Error, Sony Will Replace Bricked Machines - PS3 News

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SCEE Explains 2.40 Error, Sony Will Replace Bricked Machines

As you now know, Sony has presented us with firmware update 2.41, which is now free of any serious bugs and doesn't have the nasty capability of damaging systems like the original 2.40 update. However, even though we're good to go now, some are still wondering: what happened?

Well, according to an official statement issued to ThreeSpeech by SCEE, it seems Sony pinpointed the problem: the flaw in 2.40 "prevented a limited number of PS3s from activating properly after updating to version 2.40, when certain system administrative data were contained on the HDD." Obviously, this has been fixed with update 2.41...but that doesn't really help the users who can't even use their bricked system because of what 2.40 did. If it turned out that badly for you, you need to contact Sony's customer service, and they will replace your busted PS3. That's good news, yes? You may be without your system for a while, but at least you won't have to pay for their mistake, which is always a bonus. Lastly, SCEE did repeat the fact that if you downloaded 2.40 without any problems, everything is fine.

It appears you still have to download 2.41 (the system says it's "required," as it does with all firmware updates), but it won't really change anything. We did hear about an additional "Last Game Played" tab with 2.41 that shows you the date and time of the last game you played on your PS3, but that's about it. This should bring the complicated ongoing news story of firmware 2.40/2.41 to a close now: in-game XMB and trophy support is here, and there should be no further issues due to those significant additions.

7/8/2008 Ben Dutka

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Comments (19 posts)

Bugzbunny109
Tuesday, July 08, 2008 @ 11:02:11 AM
Reply

I like the way sony handled the situation. Hey Ben, I need your help I want to get an xbox360, but i dont know what type that i should get, i want it to have a hardrive, and a wired controller. Should i get the xboxarcade, regular xbox360 or, xbox360 elite?

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Deleted User
Tuesday, July 08, 2008 @ 8:07:15 PM

I uh....*cough* um my PS3 was messed up by 2.40 so I'm definetely going to need a new one... ;)

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Ben Dutka PSXE [Administrator]
Tuesday, July 08, 2008 @ 11:05:04 AM
Reply

Just get the regular. The Elite gives you a much bigger hard drive, but unless you think you need it, the Xbox 360 Premium will be fine. Only the Arcade doesn't come with a hard drive (and the original Core 360, but I don't think they make that, anymore).

However, I'm sure it comes with a wireless controller. If you want a wired one, you'll have to buy it separately.

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Bugzbunny109
Tuesday, July 08, 2008 @ 1:04:56 PM

Alright thanks ben! I just hope that I dont get RRoD

Last edited by Bugzbunny109 on 7/8/2008 1:12:29 PM

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Tatsujin
Tuesday, July 08, 2008 @ 9:37:13 PM

I got rid of my 360 for a few reasons... RRoD was one of them, it never happend to me but I was not about to take the risk of getting a $400 dollar system dropped down to a $50 buck box... Besides, I never really used it after I got my PS3... And Ben, the X360 Elite is a huge waste of money, my friend bought one... for the extra HDD space (Which you can buy sperately, Just like the PS3) He said it was a huge waste of money, because it dosnt offer enough for what the price is... But thats just him... IDK :)

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Akuma07
Tuesday, July 08, 2008 @ 11:17:43 AM
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so the PS3 finds its first major system killing bug.

Isolates the problem, and fixes/solves it within a week.

wow.
am i wrong, but don't 360's STILL get the RRoD? even so, it has taken them considerable amount of time to do something about it.

even in their downfalls, sony manages to rise up once again.

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Ben Dutka PSXE [Administrator]
Tuesday, July 08, 2008 @ 12:27:24 PM

Yes, RRoD is still a problem with the 360 and it probably will continue to be. The system has good software, but without any doubt, it's the least reliable console in the industry's history.

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ThePoetRazel
Tuesday, July 08, 2008 @ 1:46:13 PM

I've being saying it for years, Microsoft are great with software but terrible with hardware. The 360 is proof of that.

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Minishmaru
Tuesday, July 08, 2008 @ 5:13:54 PM

I'd say...Microsoft knows when to shell out the cash and well they have plenty of that. I don't think its anything else other than that. Cold hard CASH!!!

But yeah, I just hope people with the 60gb didn't get bricked cuz...will they replace it with a 40gb or 80gb? I sure don't want anything to happen to my 60gb. My little black precious :-X

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Tatsujin
Tuesday, July 08, 2008 @ 9:30:53 PM

Actually my Launch 60gig was bricked, but not by the 2.40 update, by the 2.36 update... was weird but the good news is-- I paid $150 dollars for them to repair it... Instead, they said that they will send me a new PS3 same model, typ, and everything else and I will also recieve a free Dualshock 3 because my PS3 evidently had the messed up launch blu-ray lens... So to answer your question, you will get the same 60gig back if you send it to Sony.
P.S. I get mine tommorow... Goodmorning CoD :)

Last edited by Tatsujin on 7/8/2008 9:31:34 PM

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Cavan
Tuesday, July 08, 2008 @ 11:34:05 AM
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there was a big report in the daily mirror yesterday about xbox 360 and in europe spending 500million pounds ( $1billion ) on fixing RROD on the new elite xbox 360, even their new one has had the same problem. main reason why i got a sony, much more reliable.

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NoMoreWar
Tuesday, July 08, 2008 @ 12:00:02 PM
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even as someone whose system was hosed by this update, i really liked the way Sony handled this. when they first told me it would be $159 to fix it, i figured that if it became a more widespread problem they'd probably do it free. and they did. they pretty much did everything they could. yea it sucks that i probably won't have my ps3 til august, but they're taking care of me. this is the biggest reason i own a ps3. i never considered myself a fanboy, but i've owned a ps1, 2, and 3. got the ps1 back when i knew nothing of gaming consoles. then updated to the ps2 just because playstation is what i knew, and the xbox looked ridiculous to me. but i got my ps3 because Sony always took care of me. their products worked, and the only time i had a ps2 issue, they fixed that for free out of warranty too. they really do have great customer service.

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Jed
Tuesday, July 08, 2008 @ 2:11:42 PM

which ps3 did you have? 60g 80g 20g or 40g? And did sony say they would re[place it with the same one?

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NoMoreWar
Tuesday, July 08, 2008 @ 2:22:14 PM

they're only going to need to replace the hdd. but they do say they will fix the one you've got or replace it with a factory certified one, so i did make sure to ask about it. i have the 60gb and backward compatibility is somewhat important to me, and they said if they replace it, it will be with a new one of the same specs.

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Reccaman18
Tuesday, July 08, 2008 @ 3:45:34 PM

I love Sony's customer service, too. They're really helpful and friendly. I cant say enough good things about them! Thats why all of my electronics are sony made. Sony Ericsson cell phone, Vaio laptop, PS3, PSP, stereo system, Bravia HD TV, I could go on, but you get the idea!

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LegendaryWolfeh
Tuesday, July 08, 2008 @ 2:50:48 PM
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there was something new added in 2.41 =D the platinum trophy is different

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Mista
Tuesday, July 08, 2008 @ 3:48:56 PM
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The Platinum Trophy is different! I didn't like the pink one at all so that works for me. Also it DOESN'T SHOW THE LAST game played. It shows what you are currently doing like Folding@Home or playing a game in your profile picture. It only shows on ppl online though, ppl offline have nothing there.

My system seems to pull up the XMB and load Trophy info ALOT faster than before.

Last edited by Mista on 7/8/2008 3:51:27 PM

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orangpelupa
Tuesday, July 08, 2008 @ 7:59:24 PM
Reply

Fw 2.41 fix the crc checking, fully encrypted :p, and change the trophy.

Btw i agree x360 hardware quality is sux. The noise is very annoying. Its really disturbing when playing lost odyssey or eternal sonata. Or any games with great music, orchestra-like :D

And i already use falcon benq. . .

As for rrod, it will diminish with the release of jasper and valhala.

But i doubt MS can reduce the dvd drive noise. .

Now im considering to flash my 12x benq to 8x and replace the fan.

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ZubraZap
Tuesday, July 08, 2008 @ 9:43:40 PM
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Sony always takes care of their people. I remember in the PSX days when I would give them a call(anybody remember flipping their PSX upside down?), I would sit there on the phone and "talk games" with the service reps because they were such nice people.

I had a feeling this whole 2.40 situation would be taken care of shortly. My nose isn't completely brown.. I didn't forget/forgive what sony did with the PS2.. Disc Read Error.

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