Trophy Error Triggered By Changing PSN ID And Password

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It's currently unexplained, but a freaky Trophy synchronization error is starting to break certain PS3 games.

The error has been in existence since the emergence of firmware update 2.50, and it happens when users go to change their PSN ID or password. If you're unlucky, all your acquired Trophy data will become corrupted and when trying to play a game, it tells the player of a failure to sync the Trophy data. Unfortunately, several games have an annoying feature that asks you to "quit and try again," but this just means you'll keep getting the same message over and over. According to CVG, several of the more popular PSN titles, like Wipeout HD and PAIN, seem to be most affected, and a member of the Sony community has said they're currently working on a fix. We don't have an estimated release date for this patch just yet, but at least we know it's coming. CVG offers another option if you've been hit by this error, although it's kinda iffy:

• Delete your Game Data (that's the install files for a game, NOT the Save Data).
• Use the Backup option in the PS3's XMB to create a full backup of your hard drive.
• Restore your PS3 from the backup.
• You trophies will all be gone but don't panic - that data will be stored on Sony's servers. Just reinstall the game, install the Trophy data and the sync should work fine. Maybe.

You can try this if you're desperate, but otherwise, let's hope they get that fix-it patch ready to go soon. Just don't go changing your PSN ID and password, because that appears to be the only trigger. Trophies are a great addition to the PS3 experience, no doubt, but let's not have them become more trouble than they're worth, yes?

12/20/2008 John Shepard

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