PS3 News: EA's "Extended Download Service" Ruffles Feathers - PS3 News

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EA's "Extended Download Service" Ruffles Feathers

The debate regarding physical vs. digital media will continue to rage for quite some time, but if you think it'll always be cheaper to download a game from home, new evidence may contradict that belief.

As most of you understand, when you purchase something online, it downloads to your machine - be it PC, PS3 or whatever - and this seems like a relatively straightforward process. If the Internet is disconnected during this time or your system fails and the download is interrupted, you can still download it at a later time. You've already purchased the product; you need only go into your download history and try again. But what if someone decided to make the game re-downloadable for a fixed period of time? Leave it to EA to think of that... An ArsTechnica writer stumbled upon a little caveat when going to EA's online store to pick up Spore. Upon doing so, he was charged an automatic $6.99 fee for an "Extended Download Service" (think of GameStop's "Extended Service Agreement"), where EA would keep your game on file for two years in case your system collapses and you lose it. See, there doesn't appear to be an indefinite download option, and if you want access to that game in the future, you need the "EDS," which is evidently mandatory.  The upside to this is that if your system does indeed fail and you lose the game entirely, you can redownload it without purchasing it again.

For PC users, Steam doesn't have this EDS thing, and PS3 and 360 owners don't have to worry about it on the Store and Marketplace. But how much longer will this last? How much longer before everyone else picks up on the concept and begins to focus more on digital distribution? The idea is still in its infancy stages, and when it begins to grow, certain companies will quickly find ways to increase their cash flow. So the question is, what else might they be able to charge us for in the future?

12/31/2008 Ben Dutka

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Comments (53 posts)

GuinnessGulper
Wednesday, December 31, 2008 @ 10:59:03 AM
Reply

It's easy, just refuse to buy from these greedy companies and the problem will be stunted before it gets out of hand. BOYCOTT EA DOWNLOADS!!

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Zorigo
Wednesday, December 31, 2008 @ 3:32:31 PM

that simplistic idealogy won't work. a more sophisticated idea is needed. a petition along with a boycott.

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tlpn99
Wednesday, December 31, 2008 @ 11:10:01 AM
Reply

I agree dont do it/pay for it they will lose out in the long run!!

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kreate
Wednesday, December 31, 2008 @ 11:11:34 AM
Reply

wasnt there a similar article of this b4?

digital download is a form of control. its good for companies but bad for consumers.

i wont be able to let my friend borrow my movie or game for them to enjoy. what if i downloaded a movie on xboxlive but my xbox breaks so i want to switch the movie over to my ps3?

what if i am in a area with no internet?
what about ppl who uses 28k modem?

the internet speed in america for the price we pay for actually s@cks compared to countries like japan and korea where the average citizen has super saiyan internet speed that owns the average american internet speed.

i still have old classic games in my closet. if i had it in digital. it would be in a harddrive? what if the harddrive breaks? what if the company goes down like sega? how do i re-download my games i bought 15 years ago?

companies comes and go. companies abandon older machines.

its a inevitable deal, everything will eventually become digital. there isnt much freedom in america as much as ppl think they have. we only have freedom within the realm of what our laws gives us. we need to fight against this digital download as much as possible.

microsoft is the biggest supporter in this digital downloading arena and consumers should be informed of the dangers of letting major companies take over like this.

most consumers in general are ignorant or misinformed by the big corporations.


Last edited by kreate on 12/31/2008 11:22:13 AM

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zerostar39
Wednesday, December 31, 2008 @ 12:21:37 PM

kreate, I always enjoy reading your posts. I agree with you 100%

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MetalHead09
Wednesday, December 31, 2008 @ 12:32:22 PM

totally agree with you kreate and the other guy who said just dont buy their stuff. if we ALL just stop buying stuff from them (if they go digital or whatever) then they wont have any choice but to give us what WE want instead of thinking of how they can make more money. they make more than enough money now anyway, all they gotta do is budget it right.

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Qubex
Wednesday, December 31, 2008 @ 12:58:32 PM

But MetalHead08 how would you refuse downloading Killzone 3 for PS4 when it eventually comes out... the temptation!!!

Q!

"i aM hOMe"

Last edited by Qubex on 12/31/2008 12:58:56 PM

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NiteKrawler
Wednesday, December 31, 2008 @ 3:25:30 PM

Qubex is right. The idea that enough people would actually boycott EA downloads is just that, "Idealistic". It probably won't happen unless something drastic happens. Most people, especially Americans, are far too complacent to stop this kind of thing from happening.

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somethingrandom
Wednesday, December 31, 2008 @ 4:25:27 PM

If people don't like digital downloads, there will be a smaller demand and companies will lose money. I can't see them implementing this any time soon, because selling boxed copies will earn them more money.

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Jed
Wednesday, December 31, 2008 @ 9:09:15 PM

Your post reminds me of a problem I had with cell phone games. Nothing serious, just tetris and soduko, but when I get a new phone I have to pay again. Nothing I can really do about it. But it does piss me off.

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kreate
Thursday, January 01, 2009 @ 4:08:52 AM

also can u imagine if a game like final fantasy launches only in digital?

tens of thousands of ppl downloading at the same time on the launch day?

would servers hold out? or would the network crash?

when ps3's HOME first came out, ppl had a hard time signing in let alone actually playing the HOME service.

its ok to have both hardcopies as well as digital downloads, but corporations will eventually eliminate hardcopies and go with only digitals.

what about the sweet @ss deals we get from gamestop? the buy2 get 1 free deals? + the 10% off on all used games? no more of that =(

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LightShow
Thursday, January 01, 2009 @ 9:22:40 AM

the biggest reason digital downloads wont be the standard for quite some some time is simply the fact that the internet, as a whole, simply cant support those kind of huge files being downloaded to millions of consoles daily. The internet would just crap out.

stack that onto the fact that an avid gamer will be more of a bandwidth leech than the weird guy down the street who sits and downloads movies on bittorrent all day, and then the ISPs have a good reason to cap everyones bandwidth, like comcast.

thats bad.

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shreevin
Wednesday, December 31, 2008 @ 11:31:53 AM
Reply

As with any digital media since the dawn of the digital age the key is BACKUP! Once a week I backup my system to cover any new saves or any new downloads from PSN.

I kinda like having a digital copy of my games. It's like having a game jukebox on my PS3. Tired of playing one game, quit and start up a new one without getting off my lazy ass! ;)

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Zorigo
Wednesday, December 31, 2008 @ 3:30:29 PM

one of the best advantages to DD

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Cuetes
Wednesday, December 31, 2008 @ 11:42:56 AM
Reply

Leave it to EA to stick a foot in it's own behind. Its ok, I'll just keep EA on the rental list, they need to fix how they develop, market and treat the people who lined them pockets for them. Until then the local video store gets my money.

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Tim Speed24
Wednesday, December 31, 2008 @ 12:07:31 PM
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I like both digital downloads and an actual hard disc. But I buy the actual hard disc and game / movie packaging for the truly awesome titles. I like having something physically in my hands for the AAA titles.

Digital downloads are just fine for the 10 to 20 dollar games IMO.

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King James
Wednesday, December 31, 2008 @ 12:13:59 PM
Reply

Leave it up to EA to try and screw everybody.

Last edited by King James on 12/31/2008 12:14:33 PM

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crapreviews
Wednesday, December 31, 2008 @ 12:41:34 PM
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well that would really make a lot of people very upset

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city96
Wednesday, December 31, 2008 @ 1:00:42 PM
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Thay should allow you to copy it to a Bllu ray rewrite or somthing. even convert the file. that way you can have as many copies. but then again people would start sellin the ones they copied. Damn society!

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WorldEndsWithMe
Wednesday, December 31, 2008 @ 2:40:55 PM

Unless somehow they could include a software protection that allows it only play on your PS3. Still couldn't lend it to a friend though...

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Zorigo
Wednesday, December 31, 2008 @ 3:29:30 PM

that is... um... Ah!
PIRACY. The PSP and PS2 suffer from it so badly, that they're not going to open up the ps3. although it would be bloddy good.

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Qubex
Wednesday, December 31, 2008 @ 1:00:52 PM
Reply

We agree one would simply boycott and not purchase titles... but how long would that really last... can one simply swim against the tied forever!

Q!

"i aM hOMe"

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Qubex
Wednesday, December 31, 2008 @ 1:07:33 PM
Reply

Off topic: LOL! LOL! LOL! Joshua360 my be interested in this one in particular! Seems a type of ZUNE RING OF DEATH from M$ has struck hard.

Headline:
"Users baffled as Zune MP3 players freeze up"

- go to tech section to read this story on CNN.com... to be honest I wasn't surprised... after all this is M$

Q!

"i aM hOMe"

Last edited by Qubex on 12/31/2008 1:13:29 PM

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Zorigo
Wednesday, December 31, 2008 @ 3:28:10 PM

ZUNE'S EFFIN UP!!
i'm only half suprised, but i like the zune. i hate ipod coz it dominates the market leaving everything else decent with no designers willing to make accessories. And yes, their are many other players better than the ipod. Sansa Fuze is much cheaper and has tonnes more capabilities and is cooler. and i got 8gb storage for £50. 8gb on ipod? £106 WTf!!!!

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NiteKrawler
Wednesday, December 31, 2008 @ 3:30:55 PM

I lol'd when it said "Users baffled..etc."
My god, how long is it going to take before M$ users stop being "baffled" by these things and start to EXPECT them? Two words that never belong in the same sentence are "Microsoft" and "Stability". Oops! I just did it!

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LightShow
Thursday, January 01, 2009 @ 9:25:27 AM

well i'm glad I got an iPod touch instead of the Zune 120 i asked for...

=D

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Deleted User
Wednesday, December 31, 2008 @ 2:33:39 PM
Reply

I like the idea of digital downloads. You have to admit. The pros will outweigh the cons when it comes to the businesses that make em.

Remember going to the store to pick up that hot new game to realize there isn't any left? Say goodbuy..

Remember when you got that brand new title and it accidentally broke? Bye bye.

How about all the money the developers will save in packaging and sales. I for one would LOVE that I can get the game I want the day it comes out without having to wrestle with crazy people in walmart or bestbuy.

You know deep down its going to happen anyway. So look at the bright side.

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www
Wednesday, December 31, 2008 @ 3:14:06 PM

...kk, how bout those times u wait long hours to download a game n afterwards u try to install n it says "error",either it was interrupted during download or the server was too choked thus u need to RE-download it again.

On a disc u r assured it's not scratched or broken once u get it fresh off the shelves.

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Zorigo
Wednesday, December 31, 2008 @ 3:24:33 PM

good points, but i'm careful and never go to buy a game on release day ever, so out of stock issues never effect me. but it is a good point, but i still maintain that the cons are few but huge and need to be addressed.

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daus26
Wednesday, December 31, 2008 @ 4:35:42 PM

Josh, if that is all or most of the good reasons u can think of for this digital download stuff, then we're all screwed. All those problem u mentioned on physical are very minor. Its not like we break our games n wrestle people to buy games everyday in our lives.

As for costs on packaging, think bout the cost of fast internet connections n backup services n whatnot. If you've been online shopping u will see that digital downloads n physical copies r priced jus bout the same anyway.

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GuernicaReborn
Wednesday, December 31, 2008 @ 6:51:29 PM

---Remember going to the store to pick up that hot new game to realize there isn't any left? Say goodbuy..

Same can be said when the servers are down because of heavy traffic.

---Remember when you got that brand new title and it accidentally broke? Bye bye.

Remeber when your whole game collection went "bye bye" because of a hard drive failure?

---How about all the money the developers will save in packaging and sales. I for one would LOVE that I can get the game I want the day it comes out without having to wrestle with crazy people in walmart or bestbuy.

Great, the dev's will save. what do the consumers get? No more collectors editions with limited edition art and action figures.

Also, No more hard to find games. Games that don't sell good on DD will be wiped from the company's servers. After all, that game is taking up space that another game that sells better can use. So now, instead of possibly being able to find a discontinued game on amazon or ebay, you won't be able to find it. Anywhere. Why not? Because of Digital Distribution.

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Wage SLAVES
Wednesday, December 31, 2008 @ 11:36:14 PM

Ive NEVER accidentally broken a disc in my LIFE! Yeah they used to get scratched but thats not a problem anymore...

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LightShow
Thursday, January 01, 2009 @ 9:29:05 AM

I like guernica's point about how hard to find games will remain hard to find if they dont sell. Say goodbye to the cult hit...

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King James
Thursday, January 01, 2009 @ 2:57:15 PM

Josh talking that crazy "ish" again.

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englishgolfer
Wednesday, December 31, 2008 @ 2:44:01 PM
Reply

@joshua
true what you say about the developers saving money on packaging and sales but will this money be passed onto us, the customers, or the share holders????

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Deleted User
Wednesday, December 31, 2008 @ 2:57:37 PM

It will do well for both of us.

Think about it. If we have strong healthy developers they will have the cash to create great games. Im sure you already heard about Take Two and EA,s position?

Everyone is struggling..Whats good for them is good for us.

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NiteKrawler
Wednesday, December 31, 2008 @ 3:35:41 PM

@Joshua
Wow, you certainly have an optimistic outlook on huge corporations. I always remain cynical myself.

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LightShow
Thursday, January 01, 2009 @ 9:35:18 AM

when it comes to corporations, the big thing to realize is that any public company is driven by one desire only: MONEY

public relations? a facade. they dont care what you think.

customer service? a relic from a bygone era that is kept on ONLY to make you happy. if everyone dropped customer service at the same time, it would stay dropped.

and everyone is struggling? since when? maybe people have tightened their belts recently, but 2008 was the best year for gaming, and its only getting better. i'll give you that they're trimming back on unnecessary ventures, but struggling? thats a bit of a stretch.

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WorldEndsWithMe
Wednesday, December 31, 2008 @ 2:45:43 PM
Reply

So where are the people that want to support this as "good business sense" now? Nowhere. It's going to be a while before they get anyone over the age of 19-20 to give up their love of physical media. Yeah, eventually everything will flow this way but the support structures for it just aren't there yet. Don't forget a simple farkup in the download (even after it is successfully continued) can ruin the game. If you've ever been disconnected while downloading a demo, then finished it and it wouldn't work, you know what I mean.

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www
Wednesday, December 31, 2008 @ 3:07:02 PM
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Consumers always determine prices,distribution and any other business move in an economy.

IF many of u support this digital dist. which personally i don't,it's definitely going to grow once it's widely accepted.We consumers have a hand in this n it's up to us to support this or abandon it.

CONSUMERS wake up!!!!!!

Last edited by www on 12/31/2008 3:09:29 PM

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Zorigo
Wednesday, December 31, 2008 @ 3:21:53 PM

ur right, but we can embrace it if we make a stand against the issues we see as a problem. And if i decide to, a link to any petition on the PS3 Forums will be posted. somehow.

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Zorigo
Wednesday, December 31, 2008 @ 3:20:16 PM
Reply

there are a few probs which put me off downloadable games,
one, possible risk of corruption, unlikely but possible.
two, pricing, take GT5:P for example, if you got it off the store , it cost £25, i got mine as a physical copy for £15. 10 quid cheaper. and as a 14 yr old, 10 quid is a bit. that's 25% of a new game or two or three PSNstore items.
three, transportability, i couldn't take GT5:P if it was on my HDD but i could if it was a physical copy, and that's one of the advantages.
my main issues are the last price, if it goes down promised, then i'm all for it. transportibility can wait. but a solution must come eventually. and as for this EDS system, hell yeah, why not. coz if pricing goes down, an extra 5 quid won't hurt. if it's more than 5 quid, sony are fleecing us out of our money.
A little more on pricing just to finish: u get deals buy buying physical. deals including:
BurnoutParadise - £13
GT5:P - £15
COD5 - £28
MotorStorm:PR - £26
LBP - £20
MGS4 - £30
COD4- £30
Mirror's Edge - £18
and all not that long after release. and all bloody good games.

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daus26
Wednesday, December 31, 2008 @ 4:20:33 PM
Reply

No way. We should always hve options. Its ridiculous to make every household require internet service just to watch n enjoy digital media.

For those who think the goods of this outweighs the cons pls think again. Should we hve a choice like we do now or be forced into internet n downloading. Somebody just tell me wat is wrong with the way things r right now.

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shaydey77
Wednesday, December 31, 2008 @ 8:35:32 PM
Reply

Of course Microsoft are big behind this..It will mean they dont have to use blueray for their next console!

Also why cant you take a harddrive with you? Ive never tried changing mine yet but i heard its relatively easy and they are relatively light..so taking your hard drive to a friends house and putting it into his/her PS3 would work?

I accept I could be totally wrong here and if people want to give out go ahead!im just here for the learning!!

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Jed
Wednesday, December 31, 2008 @ 9:13:24 PM

That would be kind of a pain with the ps3. The 360 would be better for something like that.

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LightShow
Thursday, January 01, 2009 @ 9:40:51 AM

even though it is easy, it would be a bit of a pain. its not exactly like swapping memory cards, although the 360 HDD has been designed to work better for hotswapping, at the price of it being proprietary.

so you COULD, it just wouldnt be very practical.

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shaydey77
Thursday, January 01, 2009 @ 6:18:55 PM

Thanks guys

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Wage SLAVES
Wednesday, December 31, 2008 @ 11:46:00 PM
Reply

Wow. If they want to have such control over the things that I purchase they HAVE to make pricing appropriate. Even then Blu Ray is like a permanent archive so screw the digital download...

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souljah92
Thursday, January 01, 2009 @ 12:35:25 AM
Reply

HAPPY NEW YEARSSS ( ITS 1:35 AM JANUARY 1ST HERE) HAVE A GUD ONE

Last edited by souljah92 on 1/1/2009 12:35:52 AM

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SHADOW [Moderator]
Thursday, January 01, 2009 @ 6:09:28 AM
Reply

Well there is a simple solution to this digital thing for PC users:
STEAM MOTHER F***ERS!
EA is actually starting put there games out on the world's premiere digital distributor. EA's store is failing miserably and it will probably disappear by the end of this year (2009). We don't have to worry about this horrible idea spreading because... well... it's a horrible idea. Steam, PSN, (i don't know anything about LIVE so they might be here too) all have built in ways of allowing you to redownload your content without easily opening itself up to easy pirating.

Digital Distribution is probably the only way that publishers can successfully curtail piracy. It takes a lot more work to crack a Steam game then a disc based game.

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LightShow
Thursday, January 01, 2009 @ 9:45:36 AM

as each generation passes, encryption gets more sophisticated. disc based encryption is becoming better exponentially, and by next generation a disc will be just as tough to crack as a DD

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SHADOW [Moderator]
Thursday, January 01, 2009 @ 3:11:25 PM

the thing is right now cracking a disc-game is a simple matter of faking a registration code and then changing the files so that it won't phone home. DD games are a bit more difficult because they still require a program like Steam to be running.

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shreevin
Friday, January 02, 2009 @ 9:54:29 AM
Reply

I know it's probably well into the future, but I think gaming is eventually going to be like Application Servers. Yeah, it's going to take monster network speeds but it will happen. We're all going to login to EA or whatever publisher and just play on their servers. We'll pay the same, but it will be for access to the game. The most we'll have locally is probably saves and even that data can be kept remotely.

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