Update 3.10 Causing Freezing Issues?
Firmware update 3.10 recently released, much to the delight of all you social networking maniacs out there; the update plopped Facebook into the XMB. But there appear to be problems associated with the latest firmware upgrade...
We're seeing multiple reports from PlayStation 3 users around the Internet - and PSXE readers - that after downloading update 3.10, their Blu-Ray drive isn't working so great. In fact, some are saying that every disc now freezes at some point; even Blu-Ray movies. We've seen this problem before because previous updates have also carried a bug that gimps the Blu-Ray drive, thereby causing Sony to issue a quick fix of some kind. Well, the only good news is that they may already be aware of this issue without all the forum hullabaloo. As noted by GOONL!NE, update 3.10 delivered an unannounced feature PC users might be familiar with: the "report" feature. As you can see by the pic provided over there, if your PS3 crashes for whatever reason, you'll have the option of sending an error report to Sony when you boot back up. So maybe Sony is seeing an influx of such reports with Blu-Ray drives freezing left and right, and if so, we can expect a response from them some time soon.
There's nothing more annoying than a freeze. There's just nothing you can do about it and when all Blu-Ray discs start doing it, you may as well drop the controller and cry.
11/20/2009 10:24:15 AM Ben Dutka
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Comments (115 posts)
PS3addict
Friday, November 20, 2009 @ 10:44:28 AM
We are a bit too old for that game. I do not run into work and yell "First"! My wife would really hate if I played that game in bed too... LOL
I have not done the upgrade and am glad. I always wait a day or two to see what issues pop up first.
Last edited by PS3addict on 11/20/2009 10:45:18 AM
frylock25
Friday, November 20, 2009 @ 11:22:36 AM
englishgolfer
Friday, November 20, 2009 @ 11:38:08 AM
WorldEndsWithMe
Friday, November 20, 2009 @ 12:15:48 PM
bOnEs
Friday, November 20, 2009 @ 12:46:07 PM
also, fifty-seventh!!
Last edited by bOnEs on 11/20/2009 12:48:09 PM
PS3addict
Friday, November 20, 2009 @ 2:37:28 PM
webberfan
Friday, November 20, 2009 @ 5:03:05 PM
furbiesmustdie
Saturday, November 21, 2009 @ 5:37:33 AM
Killsignal
Sunday, November 22, 2009 @ 12:22:42 PM
BigBoss4ever
Friday, November 20, 2009 @ 10:38:52 AM
Reply
johnld
Friday, November 20, 2009 @ 2:49:58 PM
wiiplay
Friday, November 20, 2009 @ 5:28:44 PM
How about we just don't play games until Sony releases a patch? That's what I'm doing.
I figure if I don't use the Blu-ray drive, it can't fail, right? (Please say right)
My friend has been having trouble connecting to the PlayStation Network since 3.10 arrived, could it also cause that problem?
Oh and Ben, very nice work maintaining this website. :) It's my favourite PlayStation website on the entire interweb! (Besides playstation.com)
-Wiiplay.
MadKatBebop
Friday, November 20, 2009 @ 10:43:46 AM
Reply
Highlander
Friday, November 20, 2009 @ 1:02:35 PM
Diggity Dan
Friday, November 20, 2009 @ 1:14:41 PM
Jawknee
Friday, November 20, 2009 @ 1:54:24 PM
Nice High, thanks. I'll update my 60gb beauty tonight.
johnld
Friday, November 20, 2009 @ 2:51:38 PM
Jawknee
Friday, November 20, 2009 @ 4:16:13 PM
laxpro2001
Friday, November 20, 2009 @ 10:52:05 AM
Reply
Mysterio Spyder
Friday, November 20, 2009 @ 11:06:05 AM
Reply
Troy Powers
Friday, November 20, 2009 @ 11:06:28 AM
Reply
For the record, I've got a launch 60GB. I've downloaded and installed every firmware update straight from the internet to my PS3, and I've never seen so much as a hiccup. Not meaning that I've never had problems with my PS3 (I can't launch BUZZ while I'm downloading the GoWIII demo, a couple random freeses, etc.), but never anything that seems like it was related to the firmware updates.
BTNwarrior
Friday, November 20, 2009 @ 11:08:50 AM
NoMoreWar
Friday, November 20, 2009 @ 11:19:40 AM
bigrailer19
Friday, November 20, 2009 @ 12:15:37 PM
electronics come and go when they please, and the 60 GB models ran extremely hot. I think melting point was like 90 degrees on the ps3 and i know my 60gb was up there. the thing sounded like a 18 wheeler coming down the highway! i loved my 60gb model, but besides not having B/C my 80 gb is much more preffered! i dont care bout the memory card slots cus most my stuff is on an ext. HDD or flash drive, and my t.v. has memory card slots so...
point is anytime there is a little problem, its the updates fault. i bet if for some reason your ps3 didnt work tomorrow it'd be the updates fault! even if its something tiny as the game freezing, o forbid it! I may be lucky but i have never had a serious problem with any updates, i can handle it freezing on me a couple times, cus most games auto save every 5 sec. now days, and so what you have to turn it off, (i let it sit for a few) then turn it back on. and it sounds like 90% of the comments on here havnt had problems either.
Frenchy17
Friday, November 20, 2009 @ 12:16:45 PM
Jawknee
Friday, November 20, 2009 @ 12:22:30 PM
RustEDalex
Friday, November 20, 2009 @ 1:27:45 PM
BTNwarrior
Friday, November 20, 2009 @ 11:07:31 AM
Reply
bigrailer19
Friday, November 20, 2009 @ 11:09:11 AM
Highlander
Friday, November 20, 2009 @ 3:22:19 PM
bigrailer19
Friday, November 20, 2009 @ 11:08:05 AM
Reply
i wont lie though it did freeze once right aftre the update but not to the extent in this article. and i wasnt able to look at my profile. kept saying error. but i was able to compare my trophies with a friend, and once i did that it fixed my problem lol so...
ayways no major complaints and if Sony is aware of it whats the big deal? it will be fixed soon!
frylock25
Friday, November 20, 2009 @ 11:18:25 AM
Reply
one time HOME did an update and i had to delete it and reinstall cuz it screwed up. it happens.
i need to go find something wooden to knock on.
Last edited by frylock25 on 11/20/2009 11:19:54 AM
NoMoreWar
Friday, November 20, 2009 @ 11:23:47 AM
Reply
bigrailer19
Friday, November 20, 2009 @ 12:06:48 PM
NoMoreWar
Friday, November 20, 2009 @ 12:19:06 PM
i even ran a full reset of the hdd hoping that it might do something, but no. because the problem is the firmware update, there is really nothing that can be done until sony issues a fix. the system now has 3.10 on it and thus thinks its up-to-date, and when i tried reloading 3.01 on it via flash drive, it says there is no applicable update data because its older.
bigrailer19
Friday, November 20, 2009 @ 12:31:01 PM
i have re-installed before though, i dont know y ur not able to, as i said above i did it when KZ2 suffered a freezing problem and it fixed! i have no reason to try and re-install this update so idk maybe it wont work this time! Sorry man tried to offer some advice.
NoMoreWar
Friday, November 20, 2009 @ 12:34:36 PM
bigrailer19
Friday, November 20, 2009 @ 12:39:54 PM
anyways i also had a PS3 die on me, 60 gb model. but since then my 80gb has posed no problems through and through!
EDIT: i just went to see for your sake if i could re-install this update and your right no can do... well on the bright side im sure Sony will have a fix for those who are having issues, in no time!
Last edited by bigrailer19 on 11/20/2009 12:41:52 PM
NoMoreWar
Friday, November 20, 2009 @ 1:01:43 PM
Oxvial
Friday, November 20, 2009 @ 11:35:05 AM
Reply
because we always wanted to have FACEBOOK on the Ps3.
Cross Chat? you don't need that just buy a 360 and use it for that
BC ? naah you just need to have or buy a Ps2.
Avatars? we already have so why we need more?
FACEBOOK FTW!
Last edited by Oxvial on 11/20/2009 11:37:45 AM
maxpontiac
Friday, November 20, 2009 @ 11:42:06 AM
Reply
napoleon85
Friday, November 20, 2009 @ 11:54:43 AM
Reply
Deleted User
Friday, November 20, 2009 @ 11:56:08 AM
Reply
Deleted User
Friday, November 20, 2009 @ 12:16:15 PM
Aftab
Friday, November 20, 2009 @ 12:40:58 PM
Buckeyestar
Friday, November 20, 2009 @ 6:30:33 PM
bigrailer19
Friday, November 20, 2009 @ 12:33:54 PM
Jawknee
Friday, November 20, 2009 @ 2:27:47 PM
Aftab
Friday, November 20, 2009 @ 12:11:37 PM
Reply
WorldEndsWithMe
Friday, November 20, 2009 @ 12:19:55 PM
bigrailer19
Friday, November 20, 2009 @ 12:20:32 PM
updates are essential, and Sony didnt just do this update for facebook theres lots of little things to be fixed as well that you may now know about. updates are improvements even if there is little set backs. Sony will end up working this out though so there is no reason to complain. if this is an issue it will be resolved shortly.
bigrailer19
Friday, November 20, 2009 @ 12:23:06 PM
its pretty subjective to say that an update bricked your system. Especially since its been a couple days now. if that were too happen like some people say 2.40 did, sometimes thats just life and not the update.
in my mind im sure there is something in an update that could possibly ruin a system. but for the most part updates are improvents and patches, and in no way would or should intentionally ruin a system.
NoMoreWar
Friday, November 20, 2009 @ 12:28:09 PM
anyway, from someone who has now had to deal with 2 issues stemming from firmware updates, i agree with you about people whining. its not like Sony caused these issues on purpose, and they have always been very helpful when i've run into these issues.
though it is a bit frustrating, i'm just gonna have to patiently wait it out
bigrailer19
Friday, November 20, 2009 @ 12:35:41 PM
Godslim
Friday, November 20, 2009 @ 1:02:26 PM
Naztycuts
Friday, November 20, 2009 @ 3:54:11 PM
bigrailer19
Friday, November 20, 2009 @ 6:19:47 PM
what do you want handouts? this is life! if your warranty is up then hell yeah there gonna charge you! What dont u understand about that? If you were smart you would purchase the extended warranty then you would have nothing to complain about and it costs less than a refurbished PS3 from Sony, so its worth it!
Sony is helpful. My friend for instance on his PS3 his blu-ray drive went out, it was out of warranty and some how they hooked him up withheavenly sword and he didnt even send his PS3 to them he just bought a slim. Some poeple wont have that luck but it helps to go over allthe problems with Sony, they are there to help!
WorldEndsWithMe
Friday, November 20, 2009 @ 12:21:43 PM
Reply
crump602
Friday, November 20, 2009 @ 12:25:06 PM
Reply
Coincidence?............. Maybe!?
But f me.....3 of them!!!
No f'n way!
Now I sit waiting for another new slim to be delivered.
The fourth PS3 and thinking of having someone else hook it up cuz.........if it dies on me........I don't know, maybe I'll jump off the roof head first into a thumb tack!!!!!
bigrailer19
Friday, November 20, 2009 @ 12:26:39 PM
DemonNeno
Friday, November 20, 2009 @ 2:33:45 PM
I've spent a bit of time working on PCs on the side. Common issue is burnt PSU (power supply units) due to irregularities in the electrical fields, especially due to inconsistant power output & poor grounds. The easiest fix? A juicy surge protector that handles at least what your PS3 outputs for approx 20 minutes.
check out the following links for more info...
http://www.lowes.com/lowes/lkn?action=howTo&p=BuyGuide/SurgeProtectorGuide.html
(lowes.com - read the article content)
http://www.testfreaks.com/blog/review/powersquid-home-theater-surge-protector-pd-sq3k-calamari/
(Power Squid - NOTE! $500,000 equipment warranty :) )
This may OR may not be your problem, but it's definitely something to look into.
bigrailer19
Friday, November 20, 2009 @ 12:25:39 PM
Reply
updates are not out to get us, they are put out by Sony to make our experience better. if you have a problem with the update reinstall it, call sony. dont just sit there and complain. there may not be alot sony can do for you on the phone but it may help u get past an error, which could potentially cause more problems.
if your skeptical of an update i dont know what to say to you because they are essential. and they are especially needed to play online.
556pineapple
Friday, November 20, 2009 @ 1:56:09 PM
Reply
DemonNeno
Friday, November 20, 2009 @ 2:21:31 PM
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I, for one, have always had games crash on me since I bought my PS3, especially GTAIV... That game seems like it was meant to. Regardless of firmware, it'll dump on me sometimes during startup and other times half hour or longer into gaming.
I work way too often to really sit there and play games, so for it to crash during those 8-20hrs/mo i do play games, it really kills. Especially for the price of this frickin system when I purchased the newer(older now? haha.. ughh) 80gb non slim unit for $400..
Who knows. I was so use to blaming M$ for my gaming crashes (was strictly a PC gamer prior to my PS3), but now am getting sick of pointing fingers in every frickin direction. Ugh..
Btw, old time viewer of PSExtreme, fresh to owning an acc here. Hello!
Jawknee
Friday, November 20, 2009 @ 4:19:05 PM
tes37
Friday, November 20, 2009 @ 6:40:55 PM
Jawknee
Saturday, November 21, 2009 @ 1:22:15 PM
bearbobby
Friday, November 20, 2009 @ 3:27:36 PM
Reply
No glitches, lag or errors. If anything the XMB seemed a fraction more responsive. Haven't put in a game or blu-ray movie, but the Netflix disc works fine.
The only times my PS3 ever freezes is when I'm using the web browser. I love having it available but I feel it doesn't manage its memory allocation very well.
wiiplay
Friday, November 20, 2009 @ 5:38:25 PM
Once the update completed, I noticed that there was a lot of lag on most games.
I tried playing COD4 online and it was virtually unplayable, as some of the characters appeared to literally skip from place to place.
And once I thought I had the guy cornered, he vanished and somehow reappeared behind me shooting me with bad silver things!
But it wasn't just COD4, it was every game!
But after an hour or two the lag was gone.
Has anyone else experienced this before?
(I can still connect, unlike my friend)
-Wiiplay.
bearbobby
Friday, November 20, 2009 @ 5:48:37 PM
noshownogo
Friday, November 20, 2009 @ 3:47:37 PM
Reply
wiiplay
Friday, November 20, 2009 @ 5:31:11 PM
camaro300zx
Friday, November 20, 2009 @ 3:51:29 PM
Reply
Corak
Friday, November 20, 2009 @ 3:52:57 PM
Reply
Also I cannot link/update my trophies -> Error(Somewirednumber).
What is FAR more annoying is the fact that the new video store has all the movies only dubbed to german! WTF?!! I want the OV not the cheap crap version of a million dollar movie!!
Advent Child
Friday, November 20, 2009 @ 4:03:20 PM
Reply
Cholo Gamer
Friday, November 20, 2009 @ 8:11:45 PM
Reply
Shadow_Ninja
Friday, November 20, 2009 @ 8:18:37 PM
Reply
NoMoreWar
Friday, November 20, 2009 @ 8:53:55 PM
Reply
Alas, we are boned. no fix-it update will be made since its supposedly not the firmware that caused it. its just a little hard to believe that its pure coincidence for my drive to fail on its own immediately after this update, having shown no signs of it whatsoever before hand. and apparently i'm far from alone.
Oh well, i guess i will be without my ps3 for a long time. $150 bucks is hard to come by for a starving university student. ugh :(
Fane1024
Saturday, November 21, 2009 @ 5:08:28 PM
sha4dowknight05
Friday, November 20, 2009 @ 9:56:10 PM
Reply
___________
Saturday, November 21, 2009 @ 12:27:43 AM
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when i said this before, i just did it for sh*ts and giggles but this is completley embarrassing and PATHETIC!
seriously how can they get away with this?
if i was working for a company and constantly update after update was releasing gimped software i would be fired on the spot.
sony, for once can you release a firmware update so i dont have to worry about what part of my ps3 is going to stop working next?
once, just once thats all i ask.
and now ever since i updated to FW 3.10 my DS3 keeps un sync from the system, im constantly having to plug it in via USB and re sync it.
i mean once every blue moon ok thats fine, its software after all things go wrong i understand that.
BUT EVERY SINGLE FU**ING TIME!
can someone please hurry up and come out with some custom firmware so i dont have to worry about this?
PPPPPPPPPPPPPPPLLLLLLLLLEEEEEEEEAAAAAASSSSSSSSSSSSEEEEEEEEEEE
sha4dowknight05
Saturday, November 21, 2009 @ 10:36:16 AM
Reply

PS3 Slim









furbiesmustdie
Reply
Friday, November 20, 2009 @ 10:38:10 AM