Sony Addresses Freezing, Crashing Issues With Heavy Rain
It's easily one of the best games of the generation, but a few people have complained of freezing and crashing issues in Heavy Rain.
These complaints have reached Sony, and a developer has responded in a thread over at the PlayStation forums, where troubled players have described some of the problems they're experiencing. At first, it was believed that these issues were directly related to the patch that recently released for the game, but that doesn't appear to be true. The developer does say not to shut off the system if the screen goes black; he says wait 5 minutes before doing anything. The post he made to the community reads:
"Hi folks, this is just to let you know that the issues reported in this thread and elsewhere are being looked into. We're currently trying to establish any common factors for people who are experiencing game freezing so if you are having trouble please be as thorough as possible with regards to your PS3 setup - are you using a launch version of the console or a brand new slim, playing in standard or high definition (I'm not suggesting that these are potential causes, just making the point)... any information you can give may help to find where the issue lies."
Sometimes, the game may take a bit longer to save than normal, but this also doesn't mean the game has crashed so be patient. As of now, they're working on gathering in more information concerning the issues at hand, so they can more easily address the problem with a future fix-it patch (perhaps). They do say the freezing hasn't been rampant; it has only affected a small percentage of the PS3 owner population, so that's good news. Just from my side, I'm on my fourth play-through and I've never had the game freeze (I have the new Slim), and we've only heard a few scattered complaints from the readers. It definitely happens, but it doesn't seem to be a prevalent problem, as Sony says.
We'll let you know when there's another update.
Related Game(s): Heavy Rain
2/25/2010 9:04:02 PM Ben Dutka
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Comments (72 posts)
OtisFeelgood
Thursday, February 25, 2010 @ 10:03:25 PM
LittleBigMidget
Thursday, February 25, 2010 @ 9:53:11 PM
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chedison
Thursday, February 25, 2010 @ 9:56:35 PM
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I just turned off my ps3 for a while, and when I played it next, it didn't do it anymore.
dragonx_HD
Thursday, February 25, 2010 @ 9:59:33 PM
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Scarecrow
Friday, February 26, 2010 @ 1:39:36 AM
dragonx_HD
Thursday, February 25, 2010 @ 10:11:37 PM
Reply
Charger7302
Friday, February 26, 2010 @ 12:47:17 AM
Shams
Friday, February 26, 2010 @ 8:52:19 AM
With my 360, it use to happen even more for me with Ninja Gaiden 2, but I've heard it happening to other recent titles, too, like with Mass Effect 2. However, it's even more nerve-wrecking when it happens on my 360, because I've been told that is suppose to happen more often when your system is on it's way to red-ringing.
Last edited by Shams on 2/26/2010 9:00:21 AM
sonic1899
Friday, February 26, 2010 @ 9:12:41 AM
1. You want to bring in console comparisons when this article only speaks about Heavy Rain
2. Judging by your comments, it's obvious where you stand in the 'console war'.
I swear xbots have no life at all if they have nothing better to do than sign onto Playstation sites just to start flaming. They flame more often than they actually play their beloved games. Pathetic.
Charger7302
Friday, February 26, 2010 @ 9:43:31 AM
Obviously your not around much because if anyone knows me as a gamer, they would know I'm a ninty fan, but I decided to go playstation 3 because of how Ninty left it's hardcore fanbase for the casuals.
Oh and lol at the irony in your comment about how xbox's fanboys love to take shots at ps3. I don't know how long you've been here cause a lot of people here take shots at xbox whenever they can.
Shams
Friday, February 26, 2010 @ 10:22:01 AM
Although, I don't agree the 360 is w/o game issues, and especially not more so than the ps3, I will admit I like the 360's vibrancy in color display, and the tradition style, polish, and level design of Nintendo first party games are timeless.
I think Sonic1899 implying that you were a fanboy was unnecessary, but I also think preference for a particular console doesn't automatically indicate fanboyism.
Last edited by Shams on 2/26/2010 10:24:19 AM
sonic1899
Friday, February 26, 2010 @ 10:43:15 AM
And do you think they should take shots? No. I opened this page to read about Heavy Rain, not for some poster to compare consoles. And even though there's people here to take shots at the 360, it's passable since THIS IS A PLAYSTATION SITE. Xbox sites take shots at the PS3 too, but as long as that stays THERE, it's all good.
@Shams
There's nothing wrong with having a system preference, but there's a difference between saying "I use my 360 more than my PS3" and saying "The PS3 sucks, because it came out Sony's ass."
Last edited by sonic1899 on 2/26/2010 10:48:21 AM
michiganfan1983
Thursday, February 25, 2010 @ 10:25:21 PM
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WorldEndsWithMe
Thursday, February 25, 2010 @ 10:28:43 PM
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Say Ben, if you are playing on a slim what did you do with your old chubby lady?
tes37
Thursday, February 25, 2010 @ 10:43:12 PM
WorldEndsWithMe
Thursday, February 25, 2010 @ 10:47:09 PM
tes37
Thursday, February 25, 2010 @ 10:53:17 PM
WorldEndsWithMe
Thursday, February 25, 2010 @ 10:57:01 PM
Ben Dutka PSXE [Administrator]
Thursday, February 25, 2010 @ 11:28:37 PM
Gone
Friday, February 26, 2010 @ 2:38:08 PM
BikerSaint
Friday, February 26, 2010 @ 10:08:09 PM
Sorry to hear that that you & the Mrs have gotten a divorce decree from Reverend Markup over at the the church of Gamestop.
I think I'll always be love with my ole "60" honey, just because of all her lovely mammmory card slots, not to mention those 2 extra "inputs" she like to use to attach herself to all her battery operated vibrators.
But anyways, I hope you & your new slender mistress get along much longer this time.
My advice would be.....
Please try not to look at other console centerfolds while you're with "this year's model").
Game on....."Playa"......game on !!!!!
Last edited by BikerSaint on 2/26/2010 10:12:11 PM
NoSmokingBandit
Thursday, February 25, 2010 @ 11:02:16 PM
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Gordo
Thursday, February 25, 2010 @ 11:22:37 PM
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I did have one bug to begin will. I walked down the stairs in the house, took a wrong turn half way down and proceeded to walk through the wall and up into the clouds.
Needed to restart..
Absolutely loving the game though. Cried after the car accident at the start. Having two kids makes that sort of thing hard to take.
The intro scene is outstanding.
Had to take a break. Want to savour the first play through. Can't rush it!
BikerSaint
Friday, February 26, 2010 @ 10:18:26 PM
<<<<I walked down the stairs in the house, took a wrong turn half way down and proceeded to walk through the wall and up into the clouds.>>>
I think that's just Cage's way of telling you while playing his game, that you should have already been on cloud 9 by that time.
LMFAO
Last edited by BikerSaint on 2/26/2010 10:20:02 PM
Gordo
Sunday, February 28, 2010 @ 7:13:34 PM
Head in the clouds! This has been my most immense and immersive video game experience in 25 years.
Heavy Rain deserves all its accolades and praise. The depth of connection you have with these characters is amazing. The pressure that builds up knowing that one lapse of concentration can kill them off is just superb.
Everyone who plays will have their own experience. I've now got these questions that are floating around my head. Need to play through again to make up for the my mistakes the first time through.
Congratulations Quantic Dreams. Heavy Rain is outstanding. I want all my non-video game friends, parents and brother to play it now... Spread the love!
eLLeJuss
Thursday, February 25, 2010 @ 11:28:29 PM
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>> Ben has a ps3 slim! for some reason i always thought he had like the original version. like the 60 gb one for backward compatibility!!! Do u have a limited collectors edition ps3 slim Ben?! FFXIII limited edition ps3?!?!?! :D
Ben Dutka PSXE [Administrator]
Thursday, February 25, 2010 @ 11:28:53 PM
Qubex
Thursday, February 25, 2010 @ 11:38:01 PM
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I hope my luck holds out :) Sorry to hear some of you are having problems, but it is not surprising... these titles are big and complex...
Q!
"make.believe"
Last edited by Qubex on 2/25/2010 11:39:03 PM
___________
Friday, February 26, 2010 @ 12:26:21 AM
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waited all freaking day looking at the clock and it honestly felt time was going backwards. finally got out of tafe and raced to EB to pick up my copy than raced home only to be greeted by a painfully long install than the very first scene of the game the audio kept dropping out than 5 minutes later froze.
than every single time i booted up the game, it froze in that exact spot.
cost of game 120 dollars.
time spent trying to play game 3 hours.
progress made in the game, roughly 10 minutes.
but having the pleasure of spending 3 hours straight screaming your bloody head off PRICELESS!
for worry free enjoyable gaming theres the PC, for everything else theres the PS3.
god this is seriously driving me NUTS!
sony, for GODS SAKE HIRE SOME PROPPER QUALITY ASSURANCE PEOPLE!
can i have their job?
getting paid to sit on my a$$ and play games seems like my idea of paradise!
Q&A?
WHAT Q&A!
whats Q&A?
SolidFantasy
Friday, February 26, 2010 @ 8:09:50 AM
___________
Friday, February 26, 2010 @ 9:05:10 AM
if you have a new powerful rig like i do than yea its a hell of allot easier than it is on the ps3. i dont have to worry about downloading a frigging patch every time i want to play a game.
if you have a older PC or start playing around with the clocks and stuff, well thats a whole different kettle of fish.
BikerSaint
Friday, February 26, 2010 @ 10:31:32 PM
Ha, your karma's turned itself into bad juju!
Remember your own words to me????..."What's good for the goose is good for the Gander" too....
Yup, you're so right, it certainly is coming back.....to peck you right smack dad up the ole tailfeathers.
Sooooooo Mr Aflac, I think you can turn over now, cause "your goose is cooked", on that side.
dragonx_HD
Friday, February 26, 2010 @ 12:35:42 AM
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BikerSaint
Friday, February 26, 2010 @ 10:41:24 PM
Robochic
Friday, February 26, 2010 @ 12:35:53 AM
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Anytime I hear people complain on freezing ect.. and because it's a low majority of people I look into a few things did they mod their console cause updates tend to not work properly when you do that sorta thing, do you clean u're system is it well ventelated look back at the manual. Not saying these two things are the issue but sometimes they are somewhat the cause of the issue.
johnld
Friday, February 26, 2010 @ 1:10:15 AM
___________
Friday, February 26, 2010 @ 9:08:32 AM
and its got nothing to do with the system its the game.
i have a funny feeling it has something to do with the way the game is installing onto the HDD because before install i could go into menus, sub menus no problem without delay.
now it takes 3-5 seconds to load a menu, or sub menu.
and to load the game takes a freaking long time!
cant believe this, my most anticipated title for the year and i cant even play it!
coverton341
Friday, February 26, 2010 @ 11:25:22 AM
___________
Sunday, February 28, 2010 @ 6:28:56 AM
Jalex
Friday, February 26, 2010 @ 12:36:21 AM
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My PS3 (just this model, my original, not my slim) was actually running extremely low on hard drive space, and all my games with an autosave feature would crash whenever they came to the next save point. But as soon as I finished transferring some major files, 'Heavy Rain' began running perfectly as it had before.
I'm sorry to hear that some are encountering such difficulties, as I was just thinking last nite how a lot of people won't 'get it', but it still performs like a dream. Obviously not true for everybody.
inkme101
Friday, February 26, 2010 @ 12:52:34 AM
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Jalex
Friday, February 26, 2010 @ 9:21:06 AM
Shams
Friday, February 26, 2010 @ 12:56:42 AM
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I'm liking the game. More movie than game, yet in some ways, more immersive than a movie. When looking for Jason in the mall, for example, hearing the father's breath shortening, I could not help feel the same anxiety, with the physical symptoms, resonating in myself. Sure, I've been sucked in to a movie, but not like that, and can't say I ever experienced that in a game before, either. Wonderful.
johnld
Friday, February 26, 2010 @ 1:13:00 AM
Shams
Friday, February 26, 2010 @ 11:40:22 AM
And for what the game lacks in interactivity in terms of necessary, immediate control inputs, it makes up for in terms of influence over outcome and consequences. While most games end with a single finale (or with slightly varied couple), and progress as a linear, and immutable chain of events, this one has a plethora of endings, not to mention a variety of possible intermediate outcomes.
I've also heard the same criticism worded another way, reducing the game to basically a 'choose your own adventure' novel. While this is true, one can also reduce all hack'n slash games to 'pin ball machine games', all online shooters to virtual 'tag' or 'paint ball matches', and all turn based rpg's as 'card games'. But we know, that wouldn't be doing justice to video gaming as a legitimate medium of entertainment and art.
BlackBriar
Friday, February 26, 2010 @ 1:28:21 AM
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BlackBriar
Friday, February 26, 2010 @ 1:39:56 AM
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Ultimadesires
Friday, February 26, 2010 @ 2:46:30 AM
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SolidFantasy
Friday, February 26, 2010 @ 8:07:22 AM
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Shams
Friday, February 26, 2010 @ 8:40:43 AM
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It happened only once, but I recommend to others, whether this happens with this game, or during a system update for example, don't try restarting the ps3 immediately, if the screen goes black. Since, if the system is either stalling or delayed while loading, restarting the unit will brick the system, which I'm suspecting happens to the majority of users reporting bricked systems. Black screen happened to me exactly once before, during system update 3.01, I believe, except that it lasted for about 10 mins, after the download and install processes.
Shams
Friday, February 26, 2010 @ 8:54:43 AM
yak4life85
Friday, February 26, 2010 @ 1:24:05 PM
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SvenMD
Friday, February 26, 2010 @ 1:34:55 PM
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Very weird, but still a fantastic game. Dont let a couple of freezes bother you. Everyone needs to play this game. I love going back to see the alternate endings.
WorldEndsWithMe
Friday, February 26, 2010 @ 5:10:35 PM
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I C E_COLD
Friday, February 26, 2010 @ 5:29:06 PM
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SmokeyPSD
Saturday, February 27, 2010 @ 11:48:35 PM
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Larsperson
Sunday, February 28, 2010 @ 2:57:10 AM
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bazza90
Sunday, February 28, 2010 @ 1:33:04 PM
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Heavy Rain









tes37
Reply
Thursday, February 25, 2010 @ 9:42:02 PM
I was able to get the exact same results a second time. A third time, I was able to move by avoiding looking at his thoughts until after I moved the character.
I didn't report the issue as I was able to work around it.
I agree this is one of the best games of this gen.