PlayStation Protection Plan Revealed For PS3 And PSP
You know about retailer warranties offered when purchasing new video game consoles, and there's always the manufacturer's warranty.
But Sony is doing you one better. Today, SCEA has announced the PlayStation Protection Plan, an extended service offer that is available for the PlayStation 3 and PSP. The Plan will be implemented in the US and new owners can choose between 1 or 2-year coverages that start after the original 1-year manufacturer's warranty has expired. If you just bought the PSP, you'll also have the option of the Accidental Damage Plan, which covers you in case of a cracked screen. The prices involved in the Protection Plan for either the PS3 or the PSP encompass all shipping charges and repairs, "which are performed by PlayStation-trained service technicians using official parts at SCEA-authorized repair facilities." The pricing info is as follows:
- PS3 – 1-year extension ($49.99) or 2-year extension ($59.99)
- PSP – 1-year extension ($29.99) or 2-year extension ($39.99)
- PSP with Accidental Damage – 1-year extension ($39.99) or 2-year extension ($49.99)
Said SCEA vice president of operations, Glenn Nash:
"The PlayStation® brand has long been synonymous with the highest quality in engineering and design, and it's because of the reliability of the PS3 and PSP systems that we can offer the PlayStation Protection Plan. We have heard from consumers that they're interested in an extended service plan that's backed directly by SCEA and leverages our technical expertise. While both the PS3 and PSP systems are designed with future-proof technology and built for long lifecycles, we're looking forward to offering this service to consumers looking for added peace of mind."
Furthermore, if you purchased your PS3 or PSP within the past year, you can sign up for the Protection Plan if you so desire. As for the Accidental Damage Plan for the Portable, that must be obtained within 30 days of buying the system. Starting this month, you can get your coverage by calling 1-866-716-7669 and for the full Terms and Conditions, visit the official page. It all starts this month.
5/3/2010 12:19:40 PM Ben Dutka
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Comments (72 posts)
Highlander
Monday, May 03, 2010 @ 12:48:32 PM
MyWorstNightmar
Monday, May 03, 2010 @ 4:38:40 PM
Highlander
Monday, May 03, 2010 @ 4:40:53 PM
MyWorstNightmar
Monday, May 03, 2010 @ 4:53:36 PM
You say "If you're willing to spend $300 on a replacement unit in the event of a failure, why not spend an extra $50?". As if it is an either or thing. I am saying, I am going to keep my $50.00 and in the RARE event that my PS3 needs replacing, then I am willing to go that route. I could spend $50.00 or $60.00 and have that peace of mind that you talk about, and then after 3 years and 1 month it could die, then I have to spend $300.00 anyways, or more realistically by that time, the price will be $199.99 or $250.00 for the PS3. Oh, and I will have the new PS3 within 24 hours instead of having to wait however many weeks for the shipping, repair queue and then the return shipping. I do not have multiple PS3's like you do. =) Although I might when my sons gets a bit older.
I choose to look at by odds. Not to mention we are only talking about the PS3, but lets bring up all the other things we buy. Cell phone, car, appliances, T.V., furniture, games.
Everything you buy, they are pushing extended warranties. I just bought kitchen appliances last weekend, and they pushed service plans on everything, and I just laughed. In the event something breaks, I will either have a repair man out, or replace the darned thing.
When I was younger, I paid for a few extended warranties, and they just go unused. I have since put my foot down and said no to that kind of thing. In the long run, it all adds up, and believe me, it is a much better deal for the provider of the service then it is for the consumer, generally speaking. There are instances where it has worked out great for someone, but a vast majority of the time, it is wasted money, IMO.
Now, if Sony offers a 10 year warranty, then I might ponder it. We are only talking a 3 year protection. I have shoes older than 3 years. I think I'll take my chances. =)
Last edited by MyWorstNightmar on 5/3/2010 5:05:17 PM
MyWorstNightmar
Monday, May 03, 2010 @ 5:52:00 PM
Unless there is a monetary dollar amount conversion thingymajig of yen to pound to dollar that I am not taking into account or this website could be lying.
Last edited by MyWorstNightmar on 5/3/2010 5:58:46 PM
MyWorstNightmar
Monday, May 03, 2010 @ 6:16:22 PM
Highlander
Monday, May 03, 2010 @ 12:46:53 PM
Reply
MyWorstNightmar
Monday, May 03, 2010 @ 4:47:49 PM
Sony knows these things don't break within the first three years (with a small statistical exception), so they will make a mint on this promotion. Treat your equipment with care, and it will last you well over 10 years.
TheCrazyMerc
Monday, May 03, 2010 @ 1:03:34 PM
Reply
Qwarktast1c
Monday, May 03, 2010 @ 7:40:43 PM
just because you take care of it doesn't mean it won't break or go bad. i take very good care of my ps3. i dust it regularly and whatnot.
but yet mine still died.
nothing is 100% full proof, no matter how well you take care of it.
DeejayDeez
Monday, May 03, 2010 @ 1:11:37 PM
Reply
laxpro2001
Monday, May 03, 2010 @ 2:48:50 PM
DeejayDeez
Monday, May 03, 2010 @ 3:19:55 PM
BikerSaint
Monday, May 03, 2010 @ 3:34:08 PM
laxpro2001
Monday, May 03, 2010 @ 5:45:13 PM
Honestly either keep your horrid ethics to yourself or you can leave via the exit right there *points to red "x" in top right corner of your screen*
laxpro2001
Monday, May 03, 2010 @ 5:47:20 PM
Qwarktast1c
Monday, May 03, 2010 @ 7:32:24 PM
Qwarktast1c
Monday, May 03, 2010 @ 1:17:56 PM
Reply
Darwin1967
Monday, May 03, 2010 @ 5:04:45 PM
Qwarktast1c
Monday, May 03, 2010 @ 7:47:05 PM
thats why i fixed it myself
all i spent was $13 since i already had a heat gun
but its also true that it could've been a different problem in your ps3, like the power distributor.
if my efforts hadn't worked out, i would've taken it to a shop to fix.
FlyingKickPunch
Monday, May 03, 2010 @ 2:25:30 PM
Nynja
Monday, May 03, 2010 @ 3:48:32 PM
Typically they tend to last slightly over 1 year for me. Now that I'm on my third PS3, I no longer participate in Folding@Home. I'm just past that 1 year mark and so far no issues yet... crap....
*knocks on wood*
FlyingKickPunch
Monday, May 03, 2010 @ 5:02:12 PM
maxpontiac
Monday, May 03, 2010 @ 1:23:18 PM
Reply
maxpontiac
Monday, May 03, 2010 @ 1:28:09 PM
Mysterio Spyder
Monday, May 03, 2010 @ 3:06:42 PM
VicTheMighty
Monday, May 03, 2010 @ 1:43:22 PM
Reply
Here we offer 3yrs service plan for 80$ plus tax.
And 50$ for psp... Without screen crack coverage.
But we do cover the remotes for 3yrs replacement with the system... So I dunno. I already switched a controller on that plan lol. Thats 55$
laxpro2001
Monday, May 03, 2010 @ 2:56:32 PM
Also with the way I baby my electronic equipment there really is no warranty long enough to outlast my love for these electronics... Except maybe my ipod, lol that things battery has been overworked soo much.
Highlander
Monday, May 03, 2010 @ 2:11:54 PM
Reply
Sony needs to offer a refurbishment service for PS3s that are in working order. For a fee (say $100-$150) they take your unit and do a full refurb/reconditioning (check the solder joins, connectors, seating of chips, replace the fan with a new one, or at least replace the motor, clean the BD lens, and run a full QA soak test). Then send it back, with my hard disc intact, with a 90 day warranty. they could also offer those that use the service the same 1 and 2 year extended warranty options as listed above.
I'll tell you now I would immediately sign up for that. Get both my Phats (with BC) refurb'd immediately and sign up for the 2 year plan. I wouldn't even have to think about it.
The thing is, I could take my PS3 to bits to clean the internals and check all the solder joints and connectors, but to be honest I don't want to. I'd love to do a preventative maintenance on the unit but I don't have the parts if I need them.
laxpro2001
Monday, May 03, 2010 @ 3:03:56 PM
sunspider13
Monday, May 03, 2010 @ 3:51:27 PM
fluffer nutter
Monday, May 03, 2010 @ 2:26:40 PM
Reply
laxpro2001
Monday, May 03, 2010 @ 2:51:42 PM
Reply
Mysterio Spyder
Monday, May 03, 2010 @ 3:08:55 PM
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PS3's are extremly reliable, but they're still mass produced in china, and we all know everything made in china is cheap, so an extended warranty offered on ANYTHING now a days is a must in my book.
RadioHeader
Monday, May 03, 2010 @ 3:12:18 PM
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...Sorry for all that, but I really think I used up all my bad luck on 360s. My PS3 has had no problems in two and a half years, that's five times longer than my three 360s lasted.
maxpontiac
Monday, May 03, 2010 @ 5:16:27 PM
I didn't have one 360 last 4 months.
And yet I still get people asking me why I don't have Live anymore or buy 360 games.
Last edited by maxpontiac on 5/3/2010 5:16:52 PM
bigrailer19
Monday, May 03, 2010 @ 8:20:51 PM
anyways, my PS3 lasted 2 years with constant play time. I wasnt upset when it went, other than there was a game inside that "couldnt be retrieved" by circuit city! anyways they are a good machine, very reliable in my opinion mine just got way too much use!
erislocker
Monday, May 03, 2010 @ 3:44:14 PM
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i fixed my YLOD and am super happy (and bitched the hell out of sony for dodging responsibility
Highlander
Monday, May 03, 2010 @ 4:38:25 PM
Last edited by Highlander on 5/3/2010 4:38:43 PM
sha4dowknight05
Monday, May 03, 2010 @ 4:41:18 PM
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bigrailer19
Monday, May 03, 2010 @ 8:14:47 PM
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but Sony is offering a great price, i like that! now is that 2 year extension on top of the 1 year they sell it with? it must otherwise they wouldnt offer the 1 year since they come that way off the shelf, no questions asked!
laxpro2001
Monday, May 03, 2010 @ 8:37:53 PM
WorldEndsWithMe
Monday, May 03, 2010 @ 8:37:27 PM
Reply
Mysterio Spyder
Monday, May 03, 2010 @ 9:26:52 PM
They're also man made, and everything man made with moving parts dies over time, it's unavoidable. EVERY console I own thats out of warranty gets a monthly tear down and super cleaning to help the oldies live longer. These consoles of mine start from atari 2600 and go to ps2.
The only consoles to ever fail on me is 1 PS2 and 4 360's. Only console to ever fail on me and be completly inoperable was the 360.
Last edited by Mysterio Spyder on 5/3/2010 9:29:45 PM
SplendidBlended
Tuesday, May 04, 2010 @ 12:15:23 AM
Reply
Qwarktast1c
Tuesday, May 04, 2010 @ 12:38:57 AM
bridgera
Tuesday, May 04, 2010 @ 1:03:34 AM
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I ran some stats a while ago, found 10 pieces of electronics equipment with 10 service plans, added all those plans up, summed all the failure rates.... for 10 pieces of equipment, I had a 20% chance one would fail, and would have paid 2-3x the price of an average piece of equipment in just service plans.
The smart financial choice: buy no service plans like these, save your money, and 10 plans later you'll come out ahead if even 2 of those things break.
The only exception where service plans become a good idea is if something has moveable parts (like a controller). I returned 3 controllers to best buy under their service plan after they wore out. On that I actually came out ahead.
Highlander
Tuesday, May 04, 2010 @ 10:45:39 AM
Last edited by Highlander on 5/4/2010 10:46:04 AM
MyWorstNightmar
Tuesday, May 04, 2010 @ 12:56:38 PM
Keep in mind, you have labeled your machine the $600.00 crown jewel, but at the time you bought it, and had the extended warranty been available, you may not have got it because you did not know that they would take away BC or multiple USB ports.
Highlander
Tuesday, May 04, 2010 @ 2:20:41 PM
Someone (it may have been you) pointed out that Sony already offers a $150 out of warranty repair service. That's true, and I could just plow on until time takes it's toll on my PS3s. However I'd like to be a bit more proactive than that. I understand that from a purely financial point of view it's probably a better idea to let time pass, but for me I want the peace of mind that comes from knowing that my system has been reconditioned by Sony.
RebelJD
Tuesday, May 04, 2010 @ 2:35:47 AM
Reply
You never know, you may even be able to renew your extended warranty through Sony once the expiration date nears.
___________
Tuesday, May 04, 2010 @ 3:25:13 AM
Reply
Robochic
Tuesday, May 04, 2010 @ 5:48:21 AM
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I think this is great, I got offered @ the sony Store when I picked up my launched console a 1 or 2 year warranty, never did it due to funds already forked over a crap load just to get the PS3 so I didn't have enough cash but my friend did it and said he was happy that he did.
___________
Tuesday, May 04, 2010 @ 7:43:19 AM
i got 2 years extended warranty 4 games, 2 DS3 controllers and a BD remote when i bought my slim last year and it only cost me 600 bucks.
if i was to buy the same from a sony retailer the ps3 alone would of cost me 500 with none of the extras.
hell game gave me 2 years extended warranty for my original 60GB on launch for only 80 bucks.
point being you NEVER! buy something from the manufacturer because its always the most expensive there.
for example my USB stick just kicked the bucket so i bought a 64GB sandisk for 160 bucks.
if i were to buy it of the sandisk site it would of cost me over 400!
same with my computer, if i was to buy a dell, toshiba or whatever with the exact same specs as the one i built it would of cost me 1K extra at least!

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Alienange
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Monday, May 03, 2010 @ 12:36:58 PM