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GameStop: Used Game Business Is "Difficult To Manage"

When a company executive stands up and tries to convince people that he doesn't like to make money...well, it's amusing in a way.

GameStop and the used game business has come under fire recently, with publishers being upset that they don't receive a dime for any used game sale, and gamers tossing in their own brand of disapproval. But when GameStop exec Niall Lawlor addressed this subject during the Develop Conference 2010, he said something that many journalists and industry fans find difficult to swallow. According to Examiner.com, when InstantAction CEO Louis Castle compared the sale of used games to blatant thievery, Lawlor defended his company by saying, "We like to think GameStop evangelizes the business." But then came "the" comment:

"We don't like being in the used business, it's very difficult to manage."

Now, wait...back up a second. You don't like it? Who cares how "difficult" it is to manage when the company drags in a few billion every year based on the sale of used games, which enjoy nutty 100% markups...? Standard markup in that store is maybe 50% (although I remember working there, and it's far less for hardware and other items), and the trade-ins these days point to more than 100%. I traded in Naughty Bear last week and got $16 for the trade; its used price tag is $40. The gap has been widening over the years; I've been watching it.

So to say you don't "like" this may be construed by many as a lie. We're not calling him a liar; we're simply warning him that others might call him that.

Tags: gamestop, used games, business

7/13/2010 10:51:44 AM Ben Dutka

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Comments (87 posts)

Underdog15
Tuesday, July 13, 2010 @ 11:06:59 AM
Reply

He's lying. I am the "other's".

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JMO_INDY
Tuesday, July 13, 2010 @ 11:14:40 AM
Reply

Yeah I completely believe that. CEOs these days. Just shut up and run your company or work at your company like you're supposed to (Kotick, Riccitiello, Wada, Ballmer, Greenwalt) and lets throw Newell in there for good measure of blundering idiots.

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dirdiggler
Tuesday, July 13, 2010 @ 11:24:49 AM
Reply

the other day while in the mall i won a nintendo DSi, brand new sealed box, so i walked into gamestop asked them how much they'd give me for it after lookin on the shelf that it says 169.99. Guy said were gonna have to open it, then it will be considered used an will give you 20$ for it. I then dropped a few f bombs an said what u sell them used for an he said 129.99.. Thats a 100$ markup.. I said this is exactly why i hope this place goes under your ripoff fucks.

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WolfCrimson
Tuesday, July 13, 2010 @ 11:33:38 AM

So what happened to the DSi?

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dachemists
Tuesday, July 13, 2010 @ 10:23:08 PM

E-B-A-Y

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Highlander
Tuesday, July 13, 2010 @ 11:26:35 AM
Reply

OMG this is as bad as Gerald Ratner's infamous comments where he basically admitted that his jewelery business sold total crap for good money. Consequently his business revenue fell through the floor and he resigned. there is a phrase in the UK - "Doing a Ratner" - which basically means making a silly, unforced error in a spectacularly public and damaging way. Google it for a full explanation, the Wiki account is a decent version of events.

So, in that respect, it seems like Niall Lawler just did a Ratner.

Oh, and for the record, anyone who claims that their company doesn't like being in a business with mark-ups in excess of 100%, revenues in the billions and which props up their business is a big, fat, liar.

Last edited by Highlander on 7/13/2010 11:28:56 AM

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fluffer nutter
Tuesday, July 13, 2010 @ 12:05:50 PM

That would be awesome if he pulled a Ratner. GameStop go down, down, down...

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Qubex
Wednesday, July 14, 2010 @ 12:11:54 AM

Lol Highlander, I remember that Ratner gaff... all those years ago... idiot.

Q!

"play.experience.enjoy"

*Currently in Taipei, Taiwan

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WolfCrimson
Tuesday, July 13, 2010 @ 11:32:39 AM
Reply

Here's a solution: create a local community forum/site where people who want to buy used games / sell them could go and talk with others and do business there. You could avoid Gamestop completely and get good prices on your used games, and the person buying it off of you won't have to be ripped off. Only downside to it is it might take time, and you need patience, but everyone knows that that's an important virtue/principle to have in life so you could also level up your patience.

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I_defenestrate
Tuesday, July 13, 2010 @ 12:08:07 PM

Have you been to http://www.cheapassgamer.com/?

It's a forum where people bring info on deals from stores and internet websites. They also do trading/selling between members. Members have a rating system too that kind of keeps them in check so you can have an idea if they are trustworthy or not. It's an excellent site for getting deals on games.

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Gone
Tuesday, July 13, 2010 @ 12:35:31 PM

CAG is the best place to go for all video game deals. They have saved me a lot of money, just don't give your opinion about games because they will tell you to go ShaqFu yourself.

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fluffer nutter
Tuesday, July 13, 2010 @ 12:36:42 PM

So true.

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WantSomeKoolaid
Friday, July 16, 2010 @ 8:37:52 PM

@ WolfCrimson,

I wish something to that magnitude would happen. Unfortunately we are plagued with to many problems. If such a thing existed there would be no way we would purchase the games for what Gamestop purchases them for. Whoever would use the site would more than likely want a feasible amount for the game (say 40 or so for a 60 dollar game). In that case just go to ebay or amazon. Gamestop gets them at such ridiculously low amounts because the individual getting rid of the game doesn't want to bother with anything else. Either they are looking for a real quick way to get a new game when low on cash, or they extremely hate the game and want it gone asap, or they don't want to bother with ebay or amazon. So for time being, we unfortunately have to deal with gamestop.

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maxpontiac
Tuesday, July 13, 2010 @ 11:41:13 AM
Reply

Wow. Gamestop does not have an accurate perception of it's customers.

A 100% mark up that we all know exists followed up a quote like that has me reconsidering my loyalty to that store.

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kraygen
Tuesday, July 13, 2010 @ 1:24:25 PM

Loyalty . . . . . to Gamestop?!?!?!?!?!?!

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maxpontiac
Tuesday, July 13, 2010 @ 1:49:55 PM

Yeah. I have 2 really good friends who work there, and 1 who is the manager.

I try to take care him because of our friendships.

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kraygen
Wednesday, July 14, 2010 @ 3:02:06 PM

honestly I'd consider that more loyalty to your friends than to gamestop and that I'm ok with.

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Jawknee
Tuesday, July 13, 2010 @ 11:45:22 AM
Reply

The more I think about this the less I care if a publisher doesn't receive any from used sales. It's no different then if I buy a used car. At some point the manufacture did get the sale when it was new. If I paid for it and decide to trade it in so some one else can buy a used car that is my choice. Same if I want to buy a used car. The dealer gets the cash not the manufacturer. These publishers like EA are too greedy.

On the otherhand I dislike how gamestop functions. They are way over priced. Wish they had more competition.

Last edited by Jawknee on 7/13/2010 11:49:11 AM

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Highlander
Tuesday, July 13, 2010 @ 11:56:25 AM

It's a whole hell of a lot different. When you buy or sell a used car or home or other artifact, you are selling a used artifact that has a now limited life because it has already been used and is no longer 'like new'.

A game on the other hand, even if the disc is scratched, is still as good as new. Remember you are not buying the game when you purchase a game disc, you are buying a single license to use the game stored on the disc. You do own the physical disc, box and paper manual. But the price you pay is essentially a license fee. When a person sells a used car or other used product, it will not last as long as the 'new product' and is perceived as a second class item compared to a new item.

When you buy a game used, you are paying gamestop, not the publisher, for the license you are about to use. But gamestop is not the licensor, they are simply another licensee, just like you and me. Used game sales absolutely do prevent publishers receiving the revenue that their game has generated.

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Jawknee
Tuesday, July 13, 2010 @ 12:13:13 PM

I think its any different. At some point that used game GameStop is selling was sold new and the publisher did get the money.

Now i can underestand the argument of having to support people online who didn't buy the game new that's why im not completely against them charging a fee to access the games online features. But if i buy the game, the disc and what ever is on that disc belongs to me until i decide what to do with it. Should publishers be allowed to stop me from giving a game i bought away to a friend? No, so why should they be allowed to stop me from selling or buying them used?

The same argument can be made for used record sales. Should used CD and record store not be allowed to resell music people sell to them? i don't think so. Once the publisher gets their money for that copy of the game then it no longer belongs to them. If i pay $60 bucks for a game, the publisher doesn't get to control what i do with that game as long as im not copying anything illegally.

Last edited by Jawknee on 7/13/2010 12:17:08 PM

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fluffer nutter
Tuesday, July 13, 2010 @ 12:27:43 PM

Whomever thumbed you down probably doesn't even have a driver's license. lol

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Doosharm
Tuesday, July 13, 2010 @ 12:28:13 PM

Although you are technically correct Highlander, that type of model just frustrates me. The fact that selling used games is different than selling a used car is stupid. If I buy a game I feel that I am paying for a single copy of the game to do as I wish, not just paying for a disc and a case, etc. I should then be able to freely sell, trade, loan out, destroy or do anything else to my copy of the game without the publisher complaining, just like I can with my car.

I feel that the only times publishes are hurt by used game sales is when a game has only recently released. In that case the overall sales figures are distorted since there is no extra income from all the people buying used. But I would question how much they are even effected by it since most newer used games are still only $5 below the new price. And I for one will always buy a new copy of a new game because getting to open it myself and look at a flawless manual and disc is worth the extra $5.

If they still want to push sales so bad then they should just bring down the price of new games after a few weeks.

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Underdog15
Tuesday, July 13, 2010 @ 12:29:57 PM

The only way buying a used game would be anything like buying a used car/house would be if when you buy the game, you must start off where the previous owner left off.

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Jawknee
Tuesday, July 13, 2010 @ 12:33:15 PM

The basic fact of the matter is there cannot be a used game sale if the game was not purchases new to begin with. Every single one of those games that's are sold used at GameStop were sold brand new at some point.

Again the publisher got their money.

@underdog, you often times do. A lot of those used games have wear and tear just like a house or car would. Expect in the case of a car or house, the previous owners or the dealership clean it up. Not so at Gamestop. They often sell scratched and dirty games.

Last edited by Jawknee on 7/13/2010 12:35:31 PM

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fluffer nutter
Tuesday, July 13, 2010 @ 12:40:19 PM

Jawknee, name one instance where if you bought a used Wii, Xbox 360, or PS3 game, have never played it on your system before, did NOT import a save file, and you would continue where the previous owner left off. Just one. ;)

Last edited by fluffer nutter on 7/13/2010 12:40:57 PM

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donfelipe
Tuesday, July 13, 2010 @ 12:41:48 PM

I know I usually just lurk, but I have to jump in. With all due respect Highlander you are wrong, games DO depreciate in value. Top line titles retail for @ $60 USD at the time of release and drop steadily as time goes on, you can get Uncharted2 new for $29.99 now as an example, that's half the original price (and more than I paid for it used). I am not telling you anything you don't already know.

The point is that just because the depreciation in a game's value is not caused wear and tear does not mean its not depreciating all the same, a little bit more each day the further past the release date you get.

When we buy a game, we are buying a disc of data, nothing more. Once we own that disc, it is ours do with as we wish, as long as we do not infringe on the copyright holders rights. You can use it as a coaster or a frisbee and you can sell it too. Because selling said disc, your lawfully owned personal property (assuming you obtained it legally to begin with) does not infringe on the rights of the copyright holder.

The music industry tried fighting this battle and lost. As long as games are available in a physical format there will be a used market, that's just a fact of life. Publishers would be better off quit bitching, accept that truth and find a way to work with the used market rather than trying to fight it.

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Jawknee
Tuesday, July 13, 2010 @ 1:06:44 PM

Ha Fluffer i get that point but that's not what i'm arguing. In that instance you and Underdog are correct.

I'm just a talking about physical shape of the game, house or car is in. Often times the cars and houses look better then they did when they were trade. Not so with games especially ones at GameStop. I bought Uncharted Drakes Fortune used and the disc was trashed. I took it back and ordered a new copy of Amazon.

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tes37
Tuesday, July 13, 2010 @ 6:55:32 PM

Highlander is indeed correct about the license fee you pay for a game. If you actually owned the contents outright you would be able to do anything you wanted with it, like make copies and sell them or make changes to the content.

Games are software and the only difference with games is the absence of serial numbers to activate use. You can't legally sell used copies of Photoshop in a retail store.

The publishers and developers are the only ones that can do something to change the situation. Nobody is going to do it for them.

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Bjorn77
Wednesday, July 14, 2010 @ 3:51:59 AM

@ Highlander

You bought the license, so imo you are pleased to do with that license as you see fit. If I want to sell my license then I sell my license, I don't see how a game company would have something to do with that. After all, it is MY license, I bought it.

If you buy a game, it nowhere states that you are renting a license.

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Underdog15
Wednesday, July 14, 2010 @ 9:29:33 AM

@Bjorn

That's not how a license works... by definition, it can't work that way. Try selling your driver's license, or your business's liquor license.

A license is something that is non-transferable and is attached to a single individual or entity.

@TES37
The licensing of games works differently than something like photoshop. Here's the dilema...

There is no law available for game dev's to truly benefit from the licensing of games the way you described. If they did an all out serial number registration, there would be no video game rental business. PC games use registration because there really isn't a PC rental business to profit from. At this point in time, devs cannot both provide serial numbers to prevent re-sales AND allow their games to be rented, etc.

To be sure, devs would love to have both, but that relationship does not exist. So, while they do believe in the purchase of a license, and that's exactly what it is, because they have not done what is required to protect their data with serial numbers, they have no case in a court of law. They could say, "Gamestop keeps reselling our games!" Then Gamestop's lawyer would say, "Why didn't you protect it from redistribution?" Dev's response can be nothing other than, "uh....."

Case closed.

The reality is, until devs get more creative, like EA is trying to do, all devs can do is pray for some sense of morality. Since that's a value that's more or less dead these days, we have multi-billion dollar businesses.

Other immoral multi-billion dollar and LEGAL industries? Cigarettes... Porn... Microsoft.... the list goes on!

Last edited by Underdog15 on 7/14/2010 9:41:50 AM

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Highlander
Wednesday, July 14, 2010 @ 9:56:18 AM

@bjorn

Think of all the licenses you have ever had in your life. Drivers license, fishing license (TV license - if in the UK), etc...

None of these licenses are transferable. They are all specific to YOU as an individual. If you try to sell your license to another individual, it's illegal to do so.

As Underdog points out, if there were measures in place to protect games, then used game sales would easily be challenged in the courts and the practice would end. The impact of used game sales should not be underestimated, and yet so many people dismiss it out of hand like it's a non factor. It isn't, especially on a platform like the PS3 which has yet to be cracked.

EA and others have recently started using online access fees for used/second hand buyers as a way of recouping some of the lost sales revenue. I think that is a sign of things to come. If the next generation of consoles comes with an implicit assumption of connectivity, then I think you can look for all games to be sold with a one time activation key which will - at a stroke - end used game sales. GameStop and others have themselves to blame, they have bit the hand that feeds them, and they will ultimately get slapped down, hard.

Oh, and by the way, when all games come with a one time use activation code, it will end all used sales, not just those at GameStop and the like. And when that happens, we can all thank GameStop for screwing it up for all of us.

Last edited by Highlander on 7/14/2010 9:58:18 AM

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Jawknee
Wednesday, July 14, 2010 @ 11:26:08 AM

"cigarettes, porn, Microsoft..."

LOL! I love it. Too funny.

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Underdog15
Wednesday, July 14, 2010 @ 12:07:38 PM

@Jawknee

lol thanks.

@Highlander

Don't forget what it will do to the video game rental industry, as well. People will be limited to demo's only.

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King_Krollen
Tuesday, July 13, 2010 @ 12:01:57 PM
Reply

Was GameStop always this stupid or did they grow into it? It amazes me they've gotten this far if they were.

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JackC8
Tuesday, July 13, 2010 @ 12:11:29 PM
Reply

As long as people keep buying stuff from them, no matter how badly they're treated by the employees and how much they're ripped off on trade-ins, well, they can keep saying pretty much anything they want. Can't they? :)

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Jawknee
Tuesday, July 13, 2010 @ 12:22:17 PM

Like MS. The only reason they are still in the gaming industry is because if morons who buy 4 or more Xbox's.

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fluffer nutter
Tuesday, July 13, 2010 @ 12:41:57 PM

JackC8 does have a point. There are so many blind and stupid consumers that they'll just keep coming back for more. Just look at all of the Kia owners.

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Jawknee
Tuesday, July 13, 2010 @ 1:07:35 PM

lol i love how cars are now the main analogy in this thread.

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Underdog15
Tuesday, July 13, 2010 @ 1:22:22 PM

Let's use used clothing as an example from now on.

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Scarecrow
Tuesday, July 13, 2010 @ 12:21:25 PM
Reply

Have bought 2 or 3 games at Gamestop this decade, or last decade, whatever lol

That shows how much I disapprove of that horrific place

Last edited by Scarecrow on 7/13/2010 12:21:44 PM

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Deleted User
Tuesday, July 13, 2010 @ 12:27:17 PM
Reply

well the past three months i been buying all my games used to save money. i don't care if its a 5 dollar differents i reather pay 54.99 then 59.99. i am so sick of the 60.00 dollar price tag. i wish that all games coast 49.99 like last gen so i can buy more then 2 games a month. last gen i was able to 5 games at the most last gen.

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Jawknee
Tuesday, July 13, 2010 @ 12:29:40 PM

Theres better ways to save money on games then buying them from GameStop. Look for other mom and pop shops for just keep your eye out for deals.

Amazon always has better prices on new games. You can get new games from Amazon for less then what you pay for a used one at Gamestop.

Last edited by Jawknee on 7/13/2010 12:30:58 PM

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fluffer nutter
Tuesday, July 13, 2010 @ 12:29:41 PM

If you don't like paying MSRP then I suggest you wait a month and get the games when they drop to $40, brand new. This way, you save money AND you support the developers.

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Jawknee
Tuesday, July 13, 2010 @ 12:33:52 PM

Unless of course its developers like Crapcom and Square. I'll always buy used.

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Alienange
Tuesday, July 13, 2010 @ 9:26:08 PM

@ bigamer08865 - Saving $5 off a new game price by buying used is foolish. If you live somewhere near a Gamestop, then you have access to Amazon. With the credits they offer I got both MW2 and RDR for $40. New.

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Bjorn77
Wednesday, July 14, 2010 @ 4:23:55 AM

I don't get it, you can easily buy 5 games a month like before. Just don't buy new ones! Buy "Platinum collection" and good games from the budget box.

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Gone
Tuesday, July 13, 2010 @ 12:29:04 PM
Reply

"although I remember working there" - Wait a minute Ben, you worked at Gamestop. I have been on this site for a little more than two years and this is the first time I heard of this. How long did you work at Gamestop and were there any cute girls who work their who didn't know the difference between GTA 3 and Vice City?

I admit, I took advantage of the $200 PS3 trade in deal this week. I am saving up for a PS3 GT5 bundle or a Move Bundle.

Gamestop does have some good deals once in a blue moon. I got Red Dead Redemption for $19.20 after tax and shipping during there power hour last week (that is the exact price robodaddy-o).

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fluffer nutter
Tuesday, July 13, 2010 @ 12:31:32 PM

Yes, he's mentioned working at GameStop several times. It's how he was able to gain his power of tree catching when throwing individuals. :p

Great price on RDR during the power hour. Others were able to use their $10 credit and get it even cheaper.

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Gone
Tuesday, July 13, 2010 @ 12:41:14 PM

I guess Ben mention it before my time here. I remember hearing the tree story, but didn't know where it originated.

I used my $10 credit because it came up to $29.20 after shipping and tax ($23.99 power hour price).

I knew it fluffer nutter = robodaddy-o(forums).

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fluffer nutter
Tuesday, July 13, 2010 @ 12:43:13 PM

I never hid it. This name makes me feel fluffy and I'd been asked before, on here.

Why didn't you put in a code for free shipping?

I feel fluffy.

Last edited by fluffer nutter on 7/13/2010 12:43:43 PM

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Gone
Tuesday, July 13, 2010 @ 12:45:47 PM

No codes worked at the time because I had to call in the $10 coupon code and my order was less than the $25 minimum for free shipping.

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Ben Dutka PSXE [Administrator]
Tuesday, July 13, 2010 @ 12:49:05 PM

Actually, it was EB but whatever. I worked there during (and a little after) college...was there for the Dreamcast, PS2, Xbox and GameCube launches. :)

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WolfCrimson
Tuesday, July 13, 2010 @ 12:50:26 PM

@fluffer: Yeah, by me. You said "This is John", which didn't help at all. I was like "Wha?". At least now I don't have to wonder anymore.

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Gone
Tuesday, July 13, 2010 @ 12:52:45 PM

@Ben

There was a big difference for me between EB games and Gamestop. I felt like EB actually cared about their customers compared to Gamestop (this was before Gamestop bought them over). What ever happened to Funcoland?

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fluffer nutter
Tuesday, July 13, 2010 @ 12:55:14 PM

@KB, there is no minimum for free shipping.

@Wolfie, but I am John and you weren't the first to ask, either. Why were you wondering so much? Get outside, you lazy sack! Ha!

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Gone
Tuesday, July 13, 2010 @ 1:18:45 PM

@fluffer nutter

I got this message for the Gamestop website when I applied the SAVER coupon - "Coupon:SAVER - Free Value Shipping on your order. Minimum cart value must be $25.00"

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Underdog15
Tuesday, July 13, 2010 @ 1:25:20 PM

@Kevkev

Hey Kevkev. The EBgames in my city all suck like Gamestop. The one nearest my house is run by a really big and tough angry woman. '0.o'

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Gone
Tuesday, July 13, 2010 @ 1:28:10 PM

@Underdog15

I was talking about EB games before Gamestop bought them out in 2006.

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Underdog15
Tuesday, July 13, 2010 @ 2:17:31 PM

Ah yes... 2006. when they employed all the newly bought out EBgames with large, tough, and angry women.

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fluffer nutter
Tuesday, July 13, 2010 @ 2:43:25 PM

@Underdog15, Those were women? O_O

@KB, I didn't get that message on my order. I guess GS site is corrupted. :D

Last edited by fluffer nutter on 7/13/2010 2:44:20 PM

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Gone
Tuesday, July 13, 2010 @ 3:21:21 PM

@Underdog15

"Large, tough, and angry women." - What state do you live in?

So far 3 out of the 4 Gamestop/EB games that I go to have hot college girls that work their, they don't know jack, but they are still hot (I live in Texas).

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Underdog15
Tuesday, July 13, 2010 @ 3:31:23 PM

I live in Ontario, Canada, and it's actually just one really big tough woman in the store nearest me. And she's the manager... so... no one hired her.

The EB at one of the malls in my city had a pretty good looking girl working there, but truth be told, I don't frequent the EB games beyond the one nearby. Mostly I just checked out the store because my wife was visiting the Suzy Sheer or whatever it is across the hall. I ended up buying a new copy of 3D Dot Game Heroes.

Edit: Also, the manager lady knows shes a manager. She's always so angry....

And Texas, eh? Shouldn't you guys have tonnes of big and angry women? The dude on Supersize Me said it was one of the chubbiest places in the world. I've never been, though.

Last edited by Underdog15 on 7/13/2010 3:35:13 PM

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Gone
Tuesday, July 13, 2010 @ 5:39:16 PM

@Underdog15

Yes, Texas has tons of big angry women, but they work at Denny's and Walmart. If big angry women worked at Gamestop, none of the kids would go there (need some eye candy for the kids).

My grandma lives in Ontario, Canada. My parents and I have driven from Texas to Canada, it's a nice drive, it takes about 3 days to get there.

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Underdog15
Wednesday, July 14, 2010 @ 9:31:48 AM

HA! Of course they do. What was I thinking? lol

Our Walmarts are most well known for their elderly, mothball smelling greeters. It's nice... they always remind me to smile!

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Highlander
Wednesday, July 14, 2010 @ 9:59:37 AM

@Kev, you forgot the big angries at IHOP, Cracker Barrel and Shoney's...

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booze925
Tuesday, July 13, 2010 @ 1:17:21 PM
Reply

you know what i think?
i think we should ignore corporate quotes, go 2 gamestop, and buy whatever game we want like ive been doing for years.
its that simple fellas

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Deleted User
Tuesday, July 13, 2010 @ 1:26:19 PM
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well the past three months i been buying all my games used to save money. i don't care if its a 5 dollar differents i reather pay 54.99 then 59.99. i am so sick of the 60.00 dollar price tag. i wish that all games coast 49.99 like last gen so i can buy more then 2 games a month. last gen i was able to 5 games at the most last gen.

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kraygen
Tuesday, July 13, 2010 @ 1:33:08 PM
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Well I guess if he hates making money so much he can send his paychecks to me, I won't hate it at all.

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Luiscosmo2
Tuesday, July 13, 2010 @ 1:43:35 PM
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He said it was HARD to manage...I would like to see whats so hard to Manage....

In fairness of GameStop...Not all of 'em are evil...Mine Is quite nice...PS3 And 360 are at the other side of each other and have same amount of space...And there quiet nice.

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Highlander
Tuesday, July 13, 2010 @ 4:35:36 PM

I agree with you, how hard can it be to manage a business where your mark-up on goods is more than 100% and you don't even have to go get the product, it's brought to you. Gamestop management are nuts.

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Lawless SXE
Tuesday, July 13, 2010 @ 1:46:29 PM
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It may be difficult to manage, but how can that mean they don't like it. It nets them a ton of money.

Like me going to GAME and JB Hi-Fi to trade in my copy of RE5. GAME offered me 25 while they were selling it used for 110. Yes that is the same price as brand new when it was four months old... insanity. I told them to stuff themselves, took it to JB where they gave me thirty five while selling it for sixty. Still one hell of a mark-up, but I feel I got the better deal.

People are strange.
Peace.

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LightShow
Tuesday, July 13, 2010 @ 4:05:32 PM
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the ridiculous markups are what drove me to glyde.com

its literally as easy as throwing it away. they send you an envelope and credit you the money. i make usually twice as much off glyde as i would at gamestop, the only difference is time.

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Deleted User
Tuesday, July 13, 2010 @ 5:43:52 PM
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While I do visit CAG, trying to find Canadian traders/buyers is very difficult. It's popular with Americans but not for us Canucks. I use Kijiji to unload my games/consoles.

I can see why Gamestop is despised by many with comments like this one. Give me a break. They give out next to nothing on trade-ins and then mark-up the game to just $5 below what a new copy would cost.

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tes37
Tuesday, July 13, 2010 @ 7:08:52 PM
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As much as I hate Gamestop and the used games market, I am willing to step in and help them out for a few million. That's chump change compared to their profit and I believe worth it to ease their worried minds.

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bigrailer19
Tuesday, July 13, 2010 @ 7:49:22 PM
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I can't imagine them not liking it since all i get in my e-mails from them is "trade in these game for this much", or "buy 2 used and get one free" advertising. Then every time you go in there its did you bring in games to trade? They accept them like a kid would candy. I can't imagine there is any truth to this.

Not to mention they make a fortune of the used games! They right now are taking GOW 3 in for trade in and will give you $20 in store credit, but are selling it used for $55 lol, I mean c'mon! Whats not to like if people are buying?

Last edited by bigrailer19 on 7/13/2010 7:49:36 PM

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Jiggy
Tuesday, July 13, 2010 @ 9:04:19 PM
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Poor Gamestop.

My @ss closed shut along time ago for them buying back my games. I can make double of what they offer by selling them myself on Ebay. Screw Missouri's gamestops, d@mn Xbox lovers.

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DeathOfChaos
Wednesday, July 14, 2010 @ 11:07:02 AM

I live in Missouri. The Gamestop closest to me are PS3 fans through and through. They never seem to talk about any XBox games, and if a game is multi-plat, they talk about the PS3 version, lol. Pretty awesome. They have a few games they like that are on the XBox, but that's just personal preference.

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DeathOfChaos
Tuesday, July 13, 2010 @ 9:12:50 PM
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I just don't get why saving money on a video game is a bad thing. Everyone is so against buying used games and then they complain about games being too expensive. Buy a used game, and you'll be saving money. But you can't save money because saving money is unethical.

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Highlander
Wednesday, July 14, 2010 @ 10:05:08 AM

Saving money isn't a bad thing. But, if 20% of all sales of a game are used copies, that means that 20% of the total number of players did not pay the publisher/developer for the game. It's not that the buyer is doing a bad thing by saving money, but think about who you are paying for your game. Would you rather pay GameStop (or the equivalent) $55 for a game, knowing that $0 goes to the guys that made the game, or would you rather pay $60 for the game knowing that at least $25-$30 gets to the publisher/developer? Used game purchases penalize and do *not* reward the publishers and developers making games for us to enjoy. Does that seem right or fair to you?

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DeathOfChaos
Wednesday, July 14, 2010 @ 10:59:23 AM

The game is used, and has already been bought. That's like saying not to buy a game from your friend or at a yard sale because the developers don't get any money from it. The developers got their money for it. I'm interested in saving money, because money is hard to get a hold of and keep in today's world. To be honest, I'd rather go to my local pawn shop and buy a PS3 game there than Gamestop because all games at the pawn shop near me are priced at $15, regardless of the rarity. No developer gets money from that sale but it's like a quarter of the price originally. They already sold their game, it's just being bounced around because the last person didn't want it anymore. One game I would actually buy a game for the soul purpose of not giving money to the developers in Final Fantasy XIII. It's not even Square-Enix that I don't want to give my money to, it's Leona Lewis. I hate that woman. Also, I've pre-ordered and payed for my copy of Birth by Sleep as soon as I heard it was able to be pre-ordered because the game is $40 and not $60, I can come back and pay on it (which I did twice), and because that game looks like a quality game, I went ahead and pre-ordered it. The graphics are really close to the Kingdom Hearts II quality and I love the style of those graphics.

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Him
Tuesday, July 13, 2010 @ 9:23:09 PM
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They're sooo full of BS its just hilarious.

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Alienange
Tuesday, July 13, 2010 @ 9:27:43 PM
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Lawlor needs to be fired. If he thinks it's hard taking candy from a baby then I don't think he's well suited for position of "exec."

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Robochic
Wednesday, July 14, 2010 @ 2:02:10 AM
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gamestop used games and trade in's are a ripoff, the mark up on the and what u get for trading is retarded so I go to yes what for it Blockbuster Video to do all my trading and purchasing used games, I traded in a few games and got like 30 for eachone where GS said 5 dollars, I asked BBV what they would sell it for and it was like 5 dollar more, I have found alot of great games used there like Eternal Sonata for 15 bucks, WHite knight chronicals for 20 bucks, and a few more.
I stopped buying from Gamestop a while ago I only buy from them if they have good deals or if I want a collectors edition of something but really I shop around.

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___________
Wednesday, July 14, 2010 @ 4:13:57 AM
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yeah such hard work dealing with them.
the only reason i hate EB is because they give you scraps than charge so much for it!
for example crackdown 2, i was so fu*king pissed off with this but my 360 put a massive gash in my crackdown 2 disk.
i rang customer support, after a hour and a half or arguing, than swearing me head off at the guy i took it back to EB traded it in for 40 bucks.
guess how much there selling it for?
90!
could you get more of a mark up?
i recently traded my PSP in to get my wii, they gave me 70 bucks for it, and am charging 300 for it!

EB should thank their lucky stars the employees at game are complete f*ckwits! and JBHIFI does not normally get games in till a week or so after release, otherwise they would of been bankrupt years ago!!!!!!!!!

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RebelJD
Wednesday, July 14, 2010 @ 4:31:28 AM
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When it comes to used games Gamestop is not the place to go people. Have you seen how badly mistreated their used game cases are? Reps at Gamestop treat their merchandise like trash instead of trying to preserve it's quality. When it comes to must-have pre-orders, Gamestop does a good job. Simply because you're purchasing a NEW item just like you would at any other retail store. They even throw in some incentive to get you to buy from them when it comes to NEW releases. Used games though? No incentive what's so ever, and you can't depend on Gamestop to offer a quality used game that doesn't look like it got stepped on multiple times before being put on the shelf. The only thing good about Gamestop is that they provide the best "rental" for your buck, which equals "0" out of pocket. Since they offer a complete refund on used games within 7 days you're practically renting the game if you return it. Beats Blockbuster rentals or even Gamefly if you understand what I'm writing.

For anyone who's too lazy to be their own vendor, cross out the alternative that I'm about to offer. Ebay or Amazon. You bought a brand new game and hate it? Sell it on eBay or Amazon and get nearly 80-90% back on your investment. Bought a great game and no longer play it? Looking for some extra cash? Sell it on eBay or Amazon and get a good return on your investment because good games tend to hold onto their value longer.

Want to buy a used game you've been dying to play? Trust me, eBay or Amazon will have it at a better price than Gamestop does AND in better quality, trust me.

If getting screwed over suits you well, stick with Gamestop for used games (purchased and traded in). If you're looking to get back your dignity and stop being a whore to chain stores, evolve to what makes sense.

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DeathOfChaos
Wednesday, July 14, 2010 @ 11:03:26 AM
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The problem here isn't Gamestop selling used games per-say, but more so that people are stupid enough to trade in. When I buy a game, I never get rid of it. I don't see the point of getting rid of a game. When I buy a game, I usually like it. I'm a collector of sorts, but a terrible one at that, lol. Need more funds, ya know? :p

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BikerSaint
Wednesday, July 14, 2010 @ 3:24:10 PM
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I don't have any problem with GS/EB/or any other used game store just because as a collector, I NEVER trade in any games.

I will wait them all out till the games I want are under $20 used(or up to $30 on their buy 2-get 1 free deal days).

And with all the tons of games I already own that haven't even been played yet(and since I'm not an on-line multi-player either), then I have the added luxury of having all the time in the world to waiting out any new or current games. And yes, that means even if it's a year or more later.

And for the strategy, MMO's, & RPG titled games I'll never play but still need for my collections, I'll just wait them out till they're in the $10 or less pricepoint.
And for sports titles I don't want, but still need, I just pick them up them when they're down to $.99 to 2.99 only.

Heck, since I also have 3 Hospital sponsored upscale thrift shops(all money goes hospital) right by me, & I do most of my games spending there.

They often get Gamecube, Xbox, 360, PS3, & PS3 games in, and re-sell them for only $3,(and only $1.50 on their special monthly 1/2 off just for tapes, movies, & video games).

Just yesterday, they had 22 PS2 games there & I managed to grab 8 of them that I didn't already have, and only those that were in mint condition with everything there, for only $2 each.

Games like MVP Baseball2004, Sega's NCAA College Football 2K3, Summer Heat Beach Volleyball(like DOA girls in Paradise???), Tekken Tag Tournament, to TC's Ghost Recon, Rainbow six 3, & Splinter Cell:Pandora Tomorrow.(I already have some of them in my original xbox collection).

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