Gamer Perceptions Of Activision Aren't Based On Reality
As most of you know, Activision has become the dog in the doghouse in the eyes of many hardcore gamers. But the world's biggest publisher remains undaunted and in fact, has an interesting comparison to make...
You should definitely read what Activision boss Eric Hirshberg told Industry Gamers in a recent interview, where he first talks about doing "what you have to do" from a business standpoint. Hirshberg admits it's a tough business and you aren't going to please everyone all the time, but his most interesting comments came when he compared Activision bashing to the negative press the PlayStation 3 received early in its life cycle:
"I have Google, just like everybody else, and I’m of course aware of what the reputation is amongst core gamers, and there’s a narrative that I think has taken over reality to a certain extent. I think there’s definitely some disconnect between the perception and the reality. I would give you a couple of thoughts on that. If you go back in a time machine and read the general tenor in the blogosphere a couple of years ago about Sony PlayStation, it sounds a lot like what people are saying about Activision today. There’s a lot of disappointment in the PS3, and it was overpriced, and they’ve given up on the core gamer, and Sony Blu-ray… all those complaints were out there. It takes time sometimes to win peoples hearts and minds. I was a part of helping them turn around that image through the marketing of PlayStation, but also perception caught up with the reality. The reality is they put out a pretty great product and the versatility has become one of the key selling points, even with core gamers. My point is you’ve got to stay on the train, because the scenery changes.
I think that some of Activision’s reputational challenges are not based in the reality of the company that I’ve experienced here so far. I would love to be a part of closing the gap between perception and reality, and I also like working in an industry that has such an engaged fan base that keeps you honest and keeps you focused on the right things. There’s no success in this business without delivering for gamers. I invite that; I love that. There was a pretty vocal community of people who commented on the advertising business as well, and I think that’s really good for creativity, ultimately, because the values of the people who are the most vocal you might agree or disagree with what they’re saying at any particular moment, but I think it’s pretty clear that everybody in the core gaming community wants great games."
How was that? You agree with that? Hirshberg seems intent on righting Activision's image and don't think it can't be done...EA was in the doghouse early on due to terribly lacking ports for the PS3, and they recovered. Of course, at this point, what with Call of Duty ruling the world and earning a lot of resentment in the process, it may be quite the uphill climb.
Tags: activision, ps3, playstation 3, activision blizzard
12/16/2010 8:51:22 PM Ben Dutka
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Comments (55 posts)
Jawknee
Thursday, December 16, 2010 @ 10:38:04 PM
Highlander
Friday, December 17, 2010 @ 1:19:59 AM
AntDC
Friday, December 17, 2010 @ 3:38:04 PM
The PS3 has always been a quality product, and has only gotten better. Can't say the same for the Call of Duty franchise.
And also, the issue with pricing? The PS3 was being sold AT A LOSS. We got a bargain with the PS3 when we bought it. Activision, we all know you're making an absolute killing with every game sold, yet you still insist on selling your game for more than the usual PS3/360 price. I think most people will see through this PR BS. Especially the PS3/PC gamers (Not saying 360 owners are dumb, just that their version seems a lot more stable).
matt99
Friday, December 17, 2010 @ 5:40:39 PM
Fane1024
Saturday, December 18, 2010 @ 2:48:51 PM
The change in EA's reputation began with a change in leadership and philosophy, not a change in marketing.
If Activision wants to improve their reputation, they need to follow the same path.
You can only shine a turd so much.
p.s. I can't believe I was actually happy when Activision bought Blizzard. That seems like eons ago.
Last edited by Fane1024 on 12/18/2010 2:50:43 PM
NoSmokingBandit
Thursday, December 16, 2010 @ 9:41:49 PM
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SixSpeedKing
Thursday, December 16, 2010 @ 9:43:47 PM
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If they can change some of their practices and, like Highlander said, put a gag order on Kotick then maybe they can do it.
I am highly skeptical but I'll have to wait and see.
Last edited by SixSpeedKing on 12/16/2010 9:44:10 PM
BikerSaint
Thursday, December 16, 2010 @ 9:54:33 PM
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ZettaiSeigi
Thursday, December 16, 2010 @ 10:18:42 PM
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Activision, on the other hand, continued to get themselves in the spotlight and not with the things that core gamers (particularly PlayStation fans) would like to hear. How's threatening not to support Sony if it doesn't bring down the price of the PS3 for starters? And there's "thought" of charging money for cinematics from Activision-Blizzard games, charging a fee for online play, and (some may disagree), a COD every year.
From a business standpoint, releasing a COD game a year makes sense. It is printing money for them. I personally wouldn't mind that, as long as they put something new on the table. Not a rehash of last year's game then slapped with a higher number. I read a lot of things where people said that the new COD is much like that.
So Hirshberg may have good intentions, but as long as they have a d-bag of a CEO in the person of Kotick, I don't think that perception would change so much. I wish him luck in "closing the gap between perception and reality" though.
laxpro2001
Thursday, December 16, 2010 @ 10:28:32 PM
laxpro2001
Thursday, December 16, 2010 @ 10:27:09 PM
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Yea except those complaints were coming from 360 fanboys who for some moronic reason wanted the PS3 dead.
Giving up on the core gamer? Really? That must have been about the same time that a core gamer was defined by the amount of FPS's in his library which was also coincidently when Microsoft started doing an excellent job catering to those gamers Sony so furiously tried to neglect
/Sarcasm
Jawknee
Thursday, December 16, 2010 @ 10:37:10 PM
WorldEndsWithMe
Thursday, December 16, 2010 @ 10:28:38 PM
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Temjin001
Thursday, December 16, 2010 @ 11:28:56 PM
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They publish games. What else are they supposed to be doing? How is it any more complicated then fronting money to devs and pushing a game to market with advertising. Is it any more ridiculous than what some japanese publishers have been doing as of late? It seems many gamers love to share their two-cents for any of the publishers these days.
I think he's also drawing a pretty vague comparison with PS3 (a company vs. a product). Okay, so PS3 came to the market with a lot of criticism: price, crappy multi-plats, forcing blu-ray etc. but how is that correlated with Activision's role as a software publisher? They publish games that release for $60 like anyone else. THey have products that lots of people want. They've secured a 10 year deal with Bungie... They have a loud mouthed boss that most gamers think is retarded. Who seems to be the one responsible for 3/4 of IW leaving. Their problems seem to be far from the problems many other publishers are struggling with these days.
Jawknee
Thursday, December 16, 2010 @ 11:47:34 PM
Buggy, mediocre games. Been playing GT5 the last few weeks. It's made me think about how it really is sad and disappointing how some developers(Acvitvision)really don't care about their customers. They want to release games and fast as possible so they can make a profit and really don't pay much attention to making them great or even quality. I didn't get Black Ops, but from what I read its the worst in terms of technical quality. People pay quite a bit of money for these games, they should do more to make them worth it.
Plus they have bad mouthed the PS3 and were completely wrong. They don't like the PS3 because they don't like the challenge of making great games. They only care about raking in the dough. Making money is great, and I encourage it anywhere it can be made my legal means but I also think quality is important and its just not something Activision sees as a top priority.
Jawknee
Friday, December 17, 2010 @ 12:01:39 AM
Temjin001
Friday, December 17, 2010 @ 1:38:36 AM
And Bobby Kotick was the man who foolishly commented about ousting PS3 support, along with other mud slingers like Gabe Newell.
The only problem people have with Activision more-so than any other dev is the name and the face known as Bobby Kotick.
If he goes away there's no longer a mouth making retarded comments and a company to associate his reputation with.
Last edited by Temjin001 on 12/17/2010 1:41:47 AM
Temjin001
Friday, December 17, 2010 @ 1:44:56 AM
Jawknee
Friday, December 17, 2010 @ 2:11:05 AM
johnld
Friday, December 17, 2010 @ 2:30:48 AM
Last edited by johnld on 12/17/2010 2:32:05 AM
Temjin001
Friday, December 17, 2010 @ 10:13:54 AM
GT5, MAG, and SOCOM are three games that come to mind and two of those are designed from the ground up as online games and they still managed to have problems that lit up blogs and message boards with complaints and negativity. And as for MW, IW did a much better job with multi-platform quality control within a 2 year dev cycle than Treyarch. Besides, even "greatest game of all time contenders" Uncharted 2, and Uncharted 3 have 2 year dev windows. Blame the dev not the publisher.
BTNwarrior
Friday, December 17, 2010 @ 12:28:36 AM
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I mean sony was loosing money on every ps3 sold, because they wanted to make the best gaming experience to date. While activision cuts costs by using existing engines and textures to make new games.
A2K78
Friday, December 17, 2010 @ 12:45:17 AM
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I don't about you, but in no way would I want Kotick be "canned" as you put it. You know why? Had it not been for Kotick's leadership Activision would've still been in the dumps given the fact he turned around a company that was drowing.
Looking at Activision these days the company is making moves; whereas other developers failing, Activision seem to be steaming ahead.
In the end all of this the stupid anti-Activision BS is ridiclous and really uncalled for.
"Buggy, mediocre games. Been playing GT5 the last few weeks. It's made me think about how it really is sad and disappointing how some developers(Acvitvision)really don't care about their customers. They want to release games and fast as possible so they can make a profit and really don't pay much attention to making them great or even quality.
You're basically speaking about EVERY game development company in this industry and its not just limited to Activision. It also include the like of Sony, Microsoft and Nintendo; companies that also who guilty of forcing out buggy or medicore stuff.
Speaking Gran Turismo, lets not forget it was Sony who forced PD to release Gran Turismo 2 in a very buggy state, a state that left the game practically unplayable. The same goes for Champions of Norrath..good game, but riddled with bugs.
In the end its just Acitivion who is guilty of forcing out buggy games, but many other game developers and publishers.
Jawknee
Friday, December 17, 2010 @ 2:14:11 AM
Speaking Gran Turismo, lets not forget it was Sony who forced PD to release Gran Turismo 2 in a very buggy state, a state that left the game practically unplayable. The same goes for Champions of Norrath..good game, but riddled with bugs."
There's too much stupid in this comment. I don't know where to begin.
Granted GT5 has some problems its still 100X the game anything Activision has put out. And NO not all developers, or even most release bug ridden games. There are some whoppers out there but Activision IS more guilty than others.
Clamedeus
Friday, December 17, 2010 @ 2:11:01 PM
I like COD and all but they seriously need to get their act together. I don't see Sony developers lacking in the patch department as Activision is right now. I rarely see patches by Activision but i see a lot more from Sony's Developers and more content for the game being offered, i mean what the hell is Activision waiting for? By the time the patch comes out a new COD will be out.
Sorry to be rough but seriously.
Last edited by Clamedeus on 12/17/2010 2:13:40 PM
A2K78
Friday, December 17, 2010 @ 12:50:32 AM
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Again, Activison isn't the only one who is guilty of cutting corners, but as I have said EVERY company is guilty of this. Overall the whole lets burn Activision at the stake attitude gamers have been displaying is ridiculous.
BTNwarrior
Friday, December 17, 2010 @ 1:06:06 AM
Jawknee
Friday, December 17, 2010 @ 2:11:52 AM
FlyingKickPunch
Friday, December 17, 2010 @ 7:06:29 PM
Fane1024
Saturday, December 18, 2010 @ 2:58:28 PM
kraygen
Friday, December 17, 2010 @ 1:16:17 AM
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First off there's a difference between sony releasing a good product that ppl were to whiny to realize how awesome it was and activision repeatedly releasing crappy, glitchy, horrendous games and then telling everyone how much they could care less because they just want to make money.
Second, how is the statement
"I was a part of helping them turn around that image through the marketing of PlayStation"
even remotely true. I don't know much about the guy but unless he used to work for sony's marketing department, I think he's smoked a little too much and needs to come down off his high.
Last edited by kraygen on 12/17/2010 1:16:37 AM
PorkChopGamer
Friday, December 17, 2010 @ 1:38:36 AM
johnld
Friday, December 17, 2010 @ 2:37:16 AM
kraygen
Friday, December 17, 2010 @ 12:50:43 PM
Fane1024
Saturday, December 18, 2010 @ 3:01:02 PM
Jawknee
Friday, December 17, 2010 @ 2:34:02 AM
Kevin555
Friday, December 17, 2010 @ 9:22:48 AM
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But fast forward time and it's a different ball game altogether now. Price has dropped, a plethora of exclusives are flooding in and the online is much more stable. What is Activisions excuse for giving PS3 fans of COD a sh!t service full of lag and disconnections?
Get your crap together! Not that i'm a fan of COD anyway, it gets tedious when a 12 year old over the mic asks you to lick his balls for the 10th time.
Fane1024
Saturday, December 18, 2010 @ 3:09:01 PM
Amazingskillz
Friday, December 17, 2010 @ 9:49:59 AM
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Underdog15
Friday, December 17, 2010 @ 12:51:24 PM
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The issues I have with Activision aren't things that could eventually prove to be good things. Plus, in the quote, he doesn't really say which perceptions he is referring to.

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Highlander
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Thursday, December 16, 2010 @ 9:38:10 PM