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Sony: Personal PSN Data And Info Has Been Compromised

It's time to keep a closer eye on your accounts and be more aware than ever of potential scams to obtain more sensitive information.

Sony has revealed that between April 17 and April 19, "certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network."

As you can see through the link, they've taken steps to keep your personal information safe and secure, but there was a span of time where it wasn't, which means everything from your name and birthdate to your password and login could've been obtained by the "illegal and unauthorized intrusion." They say there is currently "no evidence" that any credit card data was taken, but that doesn't mean it didn't happen, so please heed the following warning well:

"For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well."

It's nice to have online banking in such a situation, as you can keep an eye on all your account activity 24 hours a day. ...of course, it's nice until something happens to that electronic system and we're screwed all over again. I think I'm going to go live in a tree for a while.

Tags: psn, psn outage, psn data, playstation network

4/26/2011 3:33:38 PM Ben Dutka

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Comments (339 posts)

Sol
Tuesday, April 26, 2011 @ 3:45:47 PM
Reply

It's a good thing I've never purchased anything on the network with a credit card or anything, let alone with any kind of card... I've been too broke so I haven't bothered downloading any kind of DLC for any of my games (besides I always thought I'd buy the network cards). In any case this whole thing is unfortunate. That's the reason things have to be built from the ground up again...

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Excelsior1
Tuesday, April 26, 2011 @ 3:47:26 PM
Reply

this just sucks. i'm not so worried about my personel info. i will monitor that, but i do hang my my head out of concern for sony. not happy times for sony fans. this 1 in particular. ii know many here care about sony too so i know you are concerned as well.

Last edited by Excelsior1 on 4/26/2011 3:52:48 PM

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LimitedVertigo
Tuesday, April 26, 2011 @ 4:48:00 PM

They got my personal information (so far credit card) and have made 2 transactions on the PSN) I suggest you play it safe and make some phone calls ASAP.

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packersfan66
Tuesday, April 26, 2011 @ 8:43:12 PM

Did they really?

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DazeOfWar
Tuesday, April 26, 2011 @ 9:45:44 PM

@Limited: You're joking right? Cause they couldn't have made purchases on PSN because it's been down.

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MyWorstNightmar
Tuesday, April 26, 2011 @ 10:13:20 PM

Daze, what are you talking about? Sony says it happened between the 17th and 19th. PSN was running then.

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Killa Tequilla
Tuesday, April 26, 2011 @ 3:50:40 PM
Reply

I was just fine until I had to swith my fake address on my PSN account to my legit address just so I can get my PS Rewards T-Shirt.

Anyway, im not blaming Sony, things like this happen. Who ever is doing this is to blame. This has now become a 75million+ possibly identity theft by who ever is doing this. I know Sony may not release much information, but they are doing what they are supposed to be doing: working around the clock to get this problem fixed. Who ever is doing this has millions of people angry at them/him/her and is definitely facing time in jail. I hope Sony fixes their problem soon, with a better PSN security.

Dont be mad at Sony, not their fault some bastard decided to hack into their system. It happens. Computer Technology is a bad thing for society.

Last edited by Killa Tequilla on 4/26/2011 3:59:16 PM

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tornado03
Tuesday, April 26, 2011 @ 3:54:16 PM

You wild lol!

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FatherSun
Tuesday, April 26, 2011 @ 4:44:26 PM

With all this craziness I wonder when those shirts will be sent. Have you heard anything?

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Killa Tequilla
Tuesday, April 26, 2011 @ 4:51:04 PM

I haven't heard anything but im sure a lot of people wont be getting them because everyone will bring down their personal information as soon as PSN is up. For most, worst case scenario is PSN ID stolen, if not already. Notice that the hacking activity was between April 17 and April 19. PSN was down the 20th so if your credit card info was stolen, you would already know about it. Relax people.

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thj_1980
Tuesday, April 26, 2011 @ 3:52:59 PM
Reply

OH SH** JUST GOT REAL. I thought playstation network was secure back then since it was on a gaming system and I always thought "oh jezz, its a gaming system how could somebody hack into a network of a gaming system because it's different then windows." Guess I was wrong on that one. I better get rid of my personal information off it as soon as possible.

Please get psn back up asap so I can get it all off.

Anybody here think that people might start to scam Sony pretending they got robbed but really didn't?

Also, I only got like $2 on my account so if I lost that I would be pretty ticked but it wouldn't be as bad as losing a full wallet of $150.

Last edited by Ben Dutka PSXE on 4/26/2011 3:55:02 PM

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Highlander
Tuesday, April 26, 2011 @ 3:57:22 PM

People can try, but at the end of the day you have to go through your back to chase potentially fraudulent transactions, not Sony.

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WorldEndsWithMe
Tuesday, April 26, 2011 @ 4:15:34 PM

Denying charges on your credit card is a fairly simple thing. No need to involve Sony.

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Highlander
Tuesday, April 26, 2011 @ 4:34:45 PM

Of course I meant 'bank' not 'back'...stupid typing errors...

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Mr Bubbles IGR
Tuesday, April 26, 2011 @ 3:54:02 PM
Reply

so... why not just allow us to game online, and disable the playstation store and other services temporarily so nobody can purchase anything till its fixed- that way we can delete our CC info and change our passwords....just sayin, kinda makes sense.

Last edited by Mr Bubbles IGR on 4/26/2011 3:55:26 PM

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Ben Dutka PSXE [Administrator]
Tuesday, April 26, 2011 @ 3:56:04 PM

I have a feeling that the process of getting the PSN back is far more complex than that, and Sony can't necessarily pick and choose which parts work and when.

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NoSmokingBandit
Tuesday, April 26, 2011 @ 3:56:22 PM

Because when people's personal information has been compromised you take no chances. It might not also be as easy as shutting down certain servers and leaving others on. PSN is a massive, complicated network and you can't just flip a few switches and be back in working order.

If you can't live without PSN for a few days then you should use the down time to go make some real friends.

Last edited by NoSmokingBandit on 4/26/2011 3:57:26 PM

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Highlander
Tuesday, April 26, 2011 @ 3:56:24 PM

Because the core of PSN is the user authentication. You can't game online without authenticating. So Sony can't just allow online gaming while rebuilding everything else, they have to build everything else first.

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Excelsior1
Tuesday, April 26, 2011 @ 3:58:03 PM

i've had the same thought, but this looks pretty serious. it's understandable why sony pulled the plug,

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FatherSun
Tuesday, April 26, 2011 @ 4:46:44 PM

To all, Also be aware that even when they network is back on that there is always the possibility of this happening again. I sure hope they can find the responsible party. Like is said before. 70 million Class Action.

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Highlander
Tuesday, April 26, 2011 @ 3:54:55 PM
Reply

Well, it's nice that they confirm that we should change our password when logging in, but I planned to do that immediately in any case. It's good that they are stating this clearly though, because a lot of users won't bother unless they are told to do it.

Well, at least we do know something, the reason they turned off the PSN and Qriocity was not simply because someone was stealing DLC using Rebug, rather it was because someone was trying to steal a lot more.

<rant>
The next time someone tells you that hacking the security on the PS3 or creating a custom firmware is harmless, think of this wonderful announcement, and then punch them in the face for being stupid.
</rant>

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Ben Dutka PSXE [Administrator]
Tuesday, April 26, 2011 @ 3:56:29 PM

Eh, I woulda punched them before this.

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Highlander
Tuesday, April 26, 2011 @ 3:58:20 PM

Me too Ben, me too. But I'm trying to be kinder and gentler now.

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thj_1980
Tuesday, April 26, 2011 @ 4:00:24 PM

no need to take up arms Mr. Highlander, just tell them to do install custom firmware onto thier ps3 and let them update a game promising them it will still work after.

IDIOT: I'm going to get ps jailbreak I want to play some Black Ops but I won't touch multiplayer.

Me: OMFG I'm having so much fun playing zombies we got round 44 on accension!!!

IDIOT: Oh jezz that sounds like fun. I think I'll stick with single player.

Me: LOSER!

IDIOT: **One lonely night** Fires up ps3 updates it then B.R.I.C.K.E.D!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

HAHAH

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LimitedVertigo
Tuesday, April 26, 2011 @ 4:47:18 PM

Had to cancel my damn credit card, bla.

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FatherSun
Tuesday, April 26, 2011 @ 4:48:02 PM

Punch before, during and after.

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Qubex
Tuesday, April 26, 2011 @ 11:30:14 PM

Quite an interesting situation I must say... Wonder how it will all pan out. I was fortunate to have removed all my information before all this occurred when I was doing general updating and maintenance on all my internet and login accounts. Hopefully this has saved my day.

From now on it will be PSN network cards if you will!

Q!

"play.experience.enjoy"

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Qubex
Tuesday, April 26, 2011 @ 11:30:26 PM

Quite an interesting situation I must say... Wonder how it will all pan out. I was fortunate to have removed all my information before all this occurred when I was doing general updating and maintenance on all my internet and login accounts. Hopefully this has saved my day.

From now on it will be PSN network cards if you will!

Q!

"play.experience.enjoy"

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mid10smaradoarg
Tuesday, April 26, 2011 @ 3:57:55 PM
Reply

yeah i just read everything and no mention to start any legal actions against those suckers . I would love to read something that stated that sony will do something about it. I mean its great that they are doing everything to give us a better service but i want BLOOD.

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Highlander
Tuesday, April 26, 2011 @ 3:59:48 PM

The firm that Sony has engaged to investigate will get as far as possible to the bottom of it and if they can i any way trace back to specific users, IP addresses or other identifying information, you can bet that criminal proceedings will be forthcoming. No company, let alone Sony, can allow this to pass without going after the perpetrators.

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mid10smaradoarg
Tuesday, April 26, 2011 @ 4:03:51 PM

Sony. make believe . MAKE THEM PAY LOL

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thj_1980
Tuesday, April 26, 2011 @ 4:06:13 PM

SONY.MAKE THEM PAY!!!!!!!

Awesome slogan!

Last edited by thj_1980 on 4/26/2011 4:06:19 PM

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Simcoe
Tuesday, April 26, 2011 @ 3:59:06 PM
Reply

Wow, this is one big clusterf*#k. Sony's reputation took one huge hit, not just with gamers, but once this hits the mainstream media, with the general public.

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Highlander
Tuesday, April 26, 2011 @ 4:03:54 PM

I say, screw them. If people want to stick their heads in the sand, they'll do it no matter what. Even though this hits Sony in particular, this attack and compromise hurts all cloud based services and shows that even a network who's operator is extremely security conscious can be compromised.

The bigger issue is the inability to trace and track those responsible. The Internet was never designed to be used as it is today. the protocols and address scheme were not designed to make that kind of thing easy, the focus was on distributed communication and resilience.

Going forward, the Internet has to change to use new protocols that are very much more security conscious so that when we deal with people online we can be sure of who we are dealing with. That's not something that will happen without government agreement and intervention across the globe. In the meantime, all cloud services and online networks are vulnerable.

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Excelsior1
Tuesday, April 26, 2011 @ 4:05:50 PM

@simcoe

that's exactly whats going to happen. as sony fans we have to be prepared for it, and just try to ride it out. maybe if psn pops up soon that will mitigate some of the bad press. we can only hope, right? i can't imagine how things can get any worse.

Last edited by Excelsior1 on 4/26/2011 4:09:12 PM

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Simcoe
Tuesday, April 26, 2011 @ 4:13:24 PM

I don't think that Sony would say screw them, bad publicity can lead to a negative image, something that will inevitably cast doubt in the minds of consumers. This will cause some financial pains for Sony, it will not be their downfall but it certainly does not help. While this might have a ripple effect with other cloud services (itunes/app store etc.) they're not the ones that were compromised (yet), Sony was.

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Simcoe
Tuesday, April 26, 2011 @ 4:16:47 PM

@Excelsior1
I don't think it will be a big deal to Sony fans/gamers, it is merely an inconvenience to us, but it can only cast doubt with the general public, and that has to worry Sony, as it would any company that depends on an image of superior quality and reliability.

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Excelsior1
Tuesday, April 26, 2011 @ 4:20:11 PM

@simcoe

i totally agree with that. it's going to be sony that takes the heat on this. like you said it was sony's network that was compromised. not the others. that's the way the public will view it.

Last edited by Excelsior1 on 4/26/2011 4:25:43 PM

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Deathb4Dishonor
Tuesday, April 26, 2011 @ 4:37:33 PM

I doubt the general public will care much about this hack... Especially here in US... Didn't Xbox Live get hacked into and sales somehow manage to be higher than PS3... If a hacked system and 50% failure rate hasn't effected Xbox much then i doubt it will effect Sony... I mean, ppl will talk yea but that topic won't last long

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FatherSun
Tuesday, April 26, 2011 @ 5:22:22 PM

@Solid, Unfortunately Sony is for some reason Evil nowadays and must be destroyed. Go figure. Make quality products and be persecuted.

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Mornelithe
Thursday, April 28, 2011 @ 10:51:05 AM

You say that as if the mainstream media ever gave PS3 the chance to begin with. As appropriately put by others, screw them. Mainstream anything is garbage these days.

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sirbob6
Tuesday, April 26, 2011 @ 4:06:05 PM
Reply

Well, this is sorta depressing...

Luckily I never use my legit info and have yet to buy something on the network. Now I just wonder who actually hacked into it.

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thj_1980
Tuesday, April 26, 2011 @ 4:08:34 PM
Reply

Anyone wonder where they get the equipment to do this?????? What kind of equipment is need for this? Big server computers? Lot's of internet cords? TIME? I would use the big money to buy real actual games then get in trouble with the law.

I'm thinking these guys must be really bright but used their skills unaccordingly.

**signs** Hackers what are we going to do?

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mid10smaradoarg
Tuesday, April 26, 2011 @ 4:15:26 PM

They are buying tickets to the moon.

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WorldEndsWithMe
Tuesday, April 26, 2011 @ 4:20:25 PM

I loled when I heard Xbox Live had been hacked with no equipment and just a little "social engineering"

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NissanFlyboy
Tuesday, April 26, 2011 @ 4:35:56 PM

That was my first thought...Then it was "Frickin China with their frickin super computers!"

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FatherSun
Tuesday, April 26, 2011 @ 5:17:25 PM

@World, was that the time that Xbox Live was down for 2 weeks in 2008. What happened exactly? In comparison to this Sony situation.

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WorldEndsWithMe
Tuesday, April 26, 2011 @ 7:04:13 PM

Different incident.

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Hezzron
Tuesday, April 26, 2011 @ 4:11:11 PM
Reply

This whole debacle has made me so mad I could kill someone....but I can't, because my PS3 multiplayer games have been shut down!

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WorldEndsWithMe
Tuesday, April 26, 2011 @ 4:21:08 PM

Local Co-op: kill your friends right in front of their faces!

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DjEezzy
Tuesday, April 26, 2011 @ 4:20:44 PM
Reply

One bad apple definitely ruins the bunch doesnt it?!? I don't really blame sony for this. I mean yeah they could've made the network more secure, but some of these hackers are super smart. It seems like it's one of those things where they didn't know there was a loophole until a bunch of stuff had been comprimised. Well looks like i'm going to have to do my rounds of password changes now. LOL. Weak!!!

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johnld
Tuesday, April 26, 2011 @ 6:13:38 PM

yeah, if anyone thinks that any network is safe from a dedicated group of hackers then they're the idiots, not sony.

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LimitedVertigo
Tuesday, April 26, 2011 @ 4:21:20 PM
Reply

Someone at Sony is in hot-water over this. This never should have happened. This isn't the late 90s.

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WorldEndsWithMe
Tuesday, April 26, 2011 @ 4:26:24 PM

No but it might be the mid 80's based on what I see people wearing every day.

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Deathb4Dishonor
Tuesday, April 26, 2011 @ 4:42:32 PM

Yea i agree it shouldn't happen but when it comes to hackers u never kno how smart they can be and they can hack into anything... I mean, i'm sure the FBI has a pretty secured system and they've been ppl that hacked into it... Point is, sometimes it's impossible to stop some of those hacking bastards

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LimitedVertigo
Tuesday, April 26, 2011 @ 4:45:45 PM

Just got off the phone with my credit card company. As I expected there were 2 purchases made with my card on the 21st on the PSN which I never made.

I suggest everyone call up their credit card companies before it's too late. They reimbursed me and are sending me a new card with new numbers.

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FatherSun
Tuesday, April 26, 2011 @ 5:04:41 PM

Just as Network Security has evolved from the 90s so has the hackers ability to breach said security.

Limited...Only 2 purchases? I wonder why they wouldn't just clear you out completely. Also, If they have your CC info then I would expect them to go for broke and purchase so many other items. And if they bought PSN stuff, where did they download to? Something is amiss. Not doubting but it doesn't add up.

Good advice though for those who did use there Credit Cards instead of PSN cards or prepaid cards.

Last edited by FatherSun on 4/26/2011 5:09:15 PM

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LimitedVertigo
Tuesday, April 26, 2011 @ 5:10:32 PM

@FATHASUN

No clue. Checked my online credit card statement right after reading this article and there were 2 purchases for 5.99 off the PSN on the 21st of April.

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bigrailer19
Tuesday, April 26, 2011 @ 5:16:37 PM

LV-
I guess idont understand how they made purchases on the PSN if the service is down. The breach happened on the 17-19, the PSN was shut down on the 20 yet there were purchases from the PSN on the 21? Doesn't add up... Either way glad u got that settled! I'm changing my acct. Numbers regardless.

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LimitedVertigo
Tuesday, April 26, 2011 @ 5:27:26 PM

The PSN went down on 4/20 but was still active if u stayed on without signing off for a day or so I believe.

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Underdog15
Tuesday, April 26, 2011 @ 5:43:50 PM

What's easier?

Clearing someone out without knowing their limit?
or
With 1000's of credit card number's, nickel and dime everyone. Most people won't even notice, I'd bet.

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parasitic
Tuesday, April 26, 2011 @ 6:10:00 PM

2 purchases are quite normal to do fraud 'undetected', if someone just cleared your account right to 0 the credit card company itself would notice and probably would seek your authorisation first. (Like when withdrawing cash abroad, it is deemed suspicious so they ring up)

I'm worried about my step-dads account details, will have to inform him and to let him know this is mega serious and frauds are now happening and it could be him.
Problem is I'm sure he paid for DLC with his debit card, means claiming back money isn't as easy as with credit cards :/ and we might not even get the money back...

I'm glad I haven't bought PSN Plus a few weeks ago now with my own card, I could have been suffering from fraud too...

At least Sony updated us so we are fully aware just how serious this is.

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Highlander
Tuesday, April 26, 2011 @ 11:33:31 PM

@LV,

You do realize that PSN transactions can take up to a week to appear on your card, right? Those transactions could be something of your own, but the transactions took several days to appear. Certainly no transactions were processed by PSN on the 21st since it was no longer processing transactions as of 4/20.

The thing is your CC numbers and details are not stored in plain text, neither are passwords, nor much else. Passwords are hashed in a 1-way encryption and can only be broken via a dictionary attack comparing hash values and 'getting lucky'. Your CC number is likewise held in an encrypted form. No online transaction system stores CC numbers in plain text, I'm not even sure it's legal to do so. So, if your card number was obtained between the 17th and 19th, the hacker(s) had to specifically pick yours, decrypt it, and then run a transaction before PSN was suspended on 4/20. Honestly, unless you have not made any PSN transactions in the week prior to PSN going down, it's far more likely that these are in fact your own transactions.

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bigrailer19
Tuesday, April 26, 2011 @ 11:58:51 PM

Although I can't quite say it like Highlander... That was my point. The dates just do not match up. If the PSN was down as of 4/20 that means no transactions could have been made, even if it was on 4/21. I also dot see why only 2 transactions would have been made. It would seem to me that they would do more than just that.

also you can still log in to net flix with out being logged into the PSN. So maybe that's why you thought you were logged into PSN still?

I'm not saying your information wasn't stolen either. There's just gotta be more to this, it would be nice to know when the transactions actually happened that would really nail down how long it took the hackers to get your info, if that's the case. Also I highly suggest you tell Sony so they know, and in this case might handle things differently or able to tak things further!

Last edited by bigrailer19 on 4/27/2011 12:07:25 AM

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WorldEndsWithMe
Tuesday, April 26, 2011 @ 4:25:35 PM
Reply

Unfortunately there will always be ways in no matter how good the security is. All you need is an inside job.

I took the risk and agreed to the terms when I gave them my card number, if any charges show up that aren't mine I'll just deny them. It's simply the price we pay for having this convenient net-based world.

From everything I've read Sony is doing everything right and as much as I'd like to see the perpetrators brought to justice we all know they will simply be replaced by more like Xerxes' Immortals.

It's too bad PSN never got the attention it deserved for being such a quality service and now it gets plenty of attention for this. I can't get a damn thing noticed on N4G while this is going on.

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FatherSun
Tuesday, April 26, 2011 @ 4:57:50 PM

It seems as if nothing else is going on while this is happening. N4G is a hotbed for this. People are having a field day with it. Supposedly it is the #1 searched item on Google on this planet. Wow.

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CrusaderForever
Tuesday, April 26, 2011 @ 5:07:34 PM

Maybe they will be replaced by other hackers but Sony needs to make an example out those responsible. 10 years in jail should about do it. I always thought 1 year in jail for DWI would pretty much abolish all drinking and driving. They need to take this same approach.

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tornado03
Tuesday, April 26, 2011 @ 4:25:40 PM
Reply

I'm Not to worried. Every time I turn around my bank is always asking me did I authorize this, that, Direct tv, Mc donald's. They have my account on lock down. I'm a Playstation Plus member can I switch my payment to network cards or is it credit cards only?

Last edited by tornado03 on 4/26/2011 4:31:22 PM

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Excelsior1
Tuesday, April 26, 2011 @ 4:31:25 PM

@tornado3

yes you can. just go into account management and enter the new information when the network comes back up.

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Clamedeus
Tuesday, April 26, 2011 @ 4:48:20 PM

You can use PSN Network cards and Prepaid Visa/Master cards from CVS or Stop And Shop etc It's safer.

@Excelsior1

Correct.

Last edited by Clamedeus on 4/26/2011 4:49:49 PM

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FatherSun
Tuesday, April 26, 2011 @ 4:53:59 PM

PSN cards are the way to go. I can see demand for them spiking after this.

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Clamedeus
Tuesday, April 26, 2011 @ 5:00:26 PM

@FATHASUN

I believe it will as well.

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Miggy
Tuesday, April 26, 2011 @ 4:29:56 PM
Reply

I just cancelled my debit card just in case. I bought a substantial amount things on the service. I still will when it's back but I won't keep the card information stored in there this time. I hope they fix everything. Reading about all the people talk about switching to a 360 on the playstation blog is slightly irritating. I really despise most internet forums.

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FatherSun
Tuesday, April 26, 2011 @ 4:42:32 PM

PSN cards to the rescue. Any debit cards I used were cash cards with limited funds and never tied to my finances. Better safe than sorry.

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Bloodysilence19
Tuesday, April 26, 2011 @ 4:31:39 PM
Reply

not to get off topic but reading these comments, glad people are mature on this site about the new news with sony. well i can see why sony shut the whole psn down. the problem now is will people start to fake it that they got their cc stolen. the bad thing is if they are people who didn't lie about their cc getting stolen they sue sony we my as well kiss Sony entertainment goodbye. i got my cc on two accounts plus ps+ and quorcity but im not freaking out like most people ive see on other sites, cause regardless of the situation im still trusting sony that the personal info didn't getting jacked. sony said your personal info could of been stolen that is possibility so they shut down the whole psn to check into it. imo sony isnt saying yes or no that it is and there still looking into the matter. but of course is still good thing to check with whoever provides you with your cc just to make sure. now with this news though e3 or sony in general isn't looking good right now.

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FatherSun
Tuesday, April 26, 2011 @ 4:40:35 PM
Reply

I thank Sony for giving us the update and Thank all of you at PSX as well. You too my fellow members. This is one of the rare places with a grasp on the reality. I did not expect all the details until Sony examined the situation more carefully. I also do not expect a snap of the fingers and everything going back to normal. I would actually be worried if that happened. Take whatever time you need to fix the problem Sony. I am with you.

That being said, It is absurd how ignorant people are these days. With all the access to information available people should be more educated as to how things work. But alas this is not the case. I determined a long time ago that humanity is not meant to be as intelligent as we are capable of. Ignorance is not bliss I guess. This does not apply to everyone of course but the majority should be ruling when it comes to how this world is run. Yeah, think about that for a moment.

There is simply no such thing a 100% secure network! Microsoft was hacked and at one point in time their operating system was on at least 75% of the worlds computers, maybe more. PayPal, MasterCard, Visa, Amazon etc... All have been knocked on there asses by hackers. Even the US government. Why should Sony be lynched because it happened to them. People talking about suing Sony over this as if they chose to be attacked. Putting salt in the wounds, Kicking them while they're down. It's madness. I am not happy whatsoever over this and I am extremely vigilant when it come to internet activity but shit still happens. It just goes to show you that laws should be reviewed to protect us from this type of situation. Until then, people PLEASE!!! Read the fine print. Sony's EULA clearly states that they cannot be held responsible for this type of a disruption of their network. No one is safe. Get over it.

Just as the earth can be hit by a meteor, A sunspot can flash all our electronics into uselessness or any other devastating event can take place and send use back into the caves. The Internet will always be vulnerable. In turn making us vulnerable. Shit, It is almost alive. It can see you with it's cameras, hear you with its microphones, speak to you through speakers and even know how you feel when you post your life issues to Facebook or any other social network. It can even feel your touch with all the touch-screens out there. I'm just waiting for the time when Artificial Intelligence is no longer artificial. All that is missing is Awareness. And who knows when that will happen. Is it only a matter of time? Yeah, I know, I know. I have gone too far. But I can go on forever.

Forgive me for this rant but I am sick of the ridiculous shit that I see happening in the world. I don't even watch TV anymore. Sometimes I just want to shut off all technology. .But then I wont get to play all the awesome games that Sony provides. I just want this to be over so we can move on. Take this as a learning experience.

Good Luck to everyone in this strange existence we call life. Pray to whatever God or belief you have and enjoy.

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Deathb4Dishonor
Tuesday, April 26, 2011 @ 4:48:20 PM

I for one am not blaming Sony for anything... No Network is 100% secured when it comes to hackers... I blame the idiot who hacked the network and is making us have to wait for it to come back up... That and trying to make Sony look bad... Hope he gets caught and raped in jail.... He deserves it

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FatherSun
Tuesday, April 26, 2011 @ 4:51:51 PM

@ Solid, I hear you. I would post this on other sites but it would be a waste of time. At least here I know that most of us are on the same page.

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Clamedeus
Tuesday, April 26, 2011 @ 5:24:13 PM

@FATHASUN

Very well put, I agree completely.

Last edited by Clamedeus on 4/26/2011 5:24:39 PM

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thj_1980
Tuesday, April 26, 2011 @ 6:03:52 PM

Well said.

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Lairfan
Tuesday, April 26, 2011 @ 7:32:40 PM

Excellent post FATHASUN. I agree completely.

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Ignitus
Tuesday, April 26, 2011 @ 4:47:22 PM
Reply

Gosh! I'm screwed!
I never used my cards to buy online because of (the now suposed insecurity of) windows, but with SONY I felt confident about it. I thought the info would go encrypted thru their secure network and stay secure.
With the PS3, why does SONY has to mess up big time to learn to do something right?


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FatherSun
Tuesday, April 26, 2011 @ 4:50:17 PM

The network was secure and encrypted. The hackers defeated this. But just as a bank vault is secure. People still rob them. It can happen to any company. It has happened to many companies.

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LimitedVertigo
Tuesday, April 26, 2011 @ 4:51:48 PM
Reply

Sony isn't completely innocent in all of this. They should have had a more secure network, from what I've read it was "hacked" quite easily. Also it shouldn't take a week to let me know all of my personal information has been compromised.

I love you Sony and I'm going to forgive you.

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Deathb4Dishonor
Tuesday, April 26, 2011 @ 4:57:14 PM

@LimitedVertigo

I doubt it was easy to do... If it was that simple they would've hacked it within the first year the PS3 was realeased like it happen with the Xbox 360... I'm suprised it took this long for someone to do it, i'm actually impressed... If the goverment can't stop hackers what makes you think Sony can?

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bigrailer19
Tuesday, April 26, 2011 @ 5:03:54 PM

Nobody can say the PSN was hacked easily. The only people who know what it took to get in, would be the hackers and obviously te engineers behind the server. That fact that it took 4 years for something like this to happen (which I agree it shouldn't have), means Sony obviously thought that it was secure. They should know too, I'm sure they didn't just say "eh' security is no big deal". They didn't want this to happen. So saying Sony has blame in this is kinda far fetched. Saying that, basically relieves some of what the hackers have done!

Last edited by bigrailer19 on 4/26/2011 5:06:59 PM

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Highlander
Tuesday, April 26, 2011 @ 5:04:21 PM

More secure than what? You can have the most secure network in the world, and the next day it could be hacked. Does that mean you should have done more?

Seriously, it's not like things like passwords were stored in plain text, they're hashed and encoded. CC numbers too are generally held in an encrypted form. But regardless of the precautions and barriers put in place on a network, the very fact that a network is available to millions of clients around the world 24/7 makes it vulnerable. So long as the network remains a closed one with clients accessing it well controlled, the problems are more manageable. That's by the PS3 firmware is such an important aspect of this. It forms the first line of security. When the morons who hacked the PS3 did what they did and opened the floodgates to custom firmware, it meant that a large number of potentially compromised clients were now able to access the network. That right there is the biggest single issue. And people wonder why Sony went after Hotz and others so aggressively?

But at the end of the day, this isn't a case of inadequate security, it's a case of persistent attackers. Someone was out to break Sony and PSN, and they have currently accomplished their goal to an extent. At the end of the day though, I know that no matter how hard you work to secure a network, any connection point to that network is a potential entry point for an attacker. So rather than blame Sony, I will very happily blame the attackers and facilitators of all of this - the hackers who see no negative consequence to their work. Congrats guys, this is the consequence.

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LimitedVertigo
Tuesday, April 26, 2011 @ 5:12:42 PM

So Highlander I don't see why we even have networks if they are eventually all going to be compromised. Honestly, it's ridiculous to assume anything is perfectly secured (I'm not saying that). But its another to just accept that networks aren't 100% secure and be okie dokie about the whole thing.

I feel Sony could have done more.

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Bloodysilence19
Tuesday, April 26, 2011 @ 5:17:33 PM

saying that psn was easy to hack into than my as well say that to the government cause they always get hacked they probably have the best of the best stuff yet still get hacked into no problem. as long as the internet remains and comp exist hackers will cont what they do.

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Jawknee
Tuesday, April 26, 2011 @ 5:48:20 PM

Funny, I called Sony when they first took Geohot to court and asked them if our information was safe even though Geohot exposed the security of the PS3 to the world. They promised me as long as I didn't give anyone my PSN password all my info was 100% safe. Looks like they were wrong.

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johnld
Tuesday, April 26, 2011 @ 6:21:59 PM

heres what i'm thinking. geohotz said his hack didnt allow piracy. what he didnt say was that his hack allowed/was meant for this. Since geohotz was pretty much the guy who broke the ps3 wide open using security keys and the timing of this hack. i have to believe that geohotz "work" is somewhat related to this.

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Akuma07
Tuesday, April 26, 2011 @ 7:03:03 PM

How could you possibly know that it was hacked "quite easily"???

Unless the hacker is out there talking about it himself, then no one could know this!

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LimitedVertigo
Tuesday, April 26, 2011 @ 7:17:12 PM

From the reports on various websites detailing what was compromised and how it was done. Hell even Sony's initial report detailed that the reason the PSN was shutdown was because of how easy it was for anyone to do the initial tampering.

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Highlander
Tuesday, April 26, 2011 @ 11:41:35 PM

@LV, nowhere have I seen anything that suggested this was an easy attack to commit. So, unless you have some proof of that I suggest you stop saying it.

Regarding GeoHot and his often claimed "no support for piracy". Let's just examine some facts shall we? Hotz is the one that obtained the PS3 METLDR key, this key allows a custom firmware to completely ignore the authentication on an executable so that any executable can run. This was not in any way needed to 'restore' OtherOS. OtherOS, or rather Linux capability was already available in various custom firmware. Releasing the METLDR key publicly - which is what Hotz then did along with instructions on how to get it, and how to use it, in reality had nothing to do with OtherOS and Hotz knew that. He new the only possible use for the Metldr key information was to enable firmware that could completely bypass the authentication and security on PS3 game software. So much for not supporting piracy.

Even looking past that - which you shouldn't, Hotz continued to work on custom firmware and breaking the PS3's content protection despite the fact that he and other had already been able to restore OtherOS.

Basically, GEOHOT is a big liar, just like the other hackers and cyber-vigilante types involved in all of this.

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wano
Wednesday, April 27, 2011 @ 7:17:32 PM

highlander, may I ask you a strait forward question.

If 1000$ went missing out of your bank account tomorrow (obtained using your personal information stored by sony), who would you contact to claim your money back?. or who would you hold responsable for correcting the situation.

lets all get a grip on this situation and see it for what it is....Sony f*cked up here, No question about it....If Sony are as secure as other responsible networks (eg. online banking networks), then surely this would have not happened?....

(not trying to sound like an arse by the way, just cant think of another way of putting how I see it)

by the way, whats custom firmware got to do with how Sony conceal / store our private information,
isnt that like saying someone could write a program on thier pc at home and then go and by pass any "secure" network to obtain what ever information they want, and then we just ignoor the fact they were able to do it that easily. again, im just asking, im no programer or anything.

its also late for me after a harsh 12 hour shift so i wouldnt be suprised if i have missed something in these comments.




Last edited by wano on 4/27/2011 7:33:13 PM

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Highlander
Thursday, April 28, 2011 @ 12:23:52 AM

If there was a fraudulent transaction on my account, I would talk to my bank,and consider all the places I've used my car. I've had to replace my card three times now. Once thanks to an ebay seller, once thanks to a pizza joint with a crooked employee and once thanks to an online purchase that led to several mysterious charges on the same day 6 states away.

Knowing what I know about how CC details are stored on commercial systems, I'd look at other possibilities before even this hack because I believe that the CC data within PSN is encrypted and therefore relatively safe.

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LittleBigMidget
Tuesday, April 26, 2011 @ 4:56:55 PM
Reply

officially the worst security breach in the history of gaming. Goddamn Sony....

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FatherSun
Tuesday, April 26, 2011 @ 4:58:46 PM

According to who? Not doubting it but I'd like some details.

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Excelsior1
Tuesday, April 26, 2011 @ 5:09:57 PM

it probably is the worst breach in gaming history. there is no other way to spin it. we just have to accept that and try to move on. it's not going to be easy for us sony fans. people were already up in arms over the outage. this just made the situation a lot more serious. i can't imagine how this could have turned out worse for sony.

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FatherSun
Tuesday, April 26, 2011 @ 5:11:55 PM

Duh... I completely bypassed the GAMING detail in your comment. But for the record I did not thumb you down.

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thj_1980
Tuesday, April 26, 2011 @ 6:04:48 PM

It'd true back in 2008 xbox live was only starting out. So Really im compararsion this is the worst.

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LittleBigMidget
Tuesday, April 26, 2011 @ 5:05:30 PM
Reply

And I was downvoted why?

Anyway this is CRAPPY service from Sony. unbelievable. "Hey, lets wait a week to tell the masses that their information was compromised DERP"

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Jawknee
Tuesday, April 26, 2011 @ 5:45:48 PM

They waited because they DIDN'T KNOW!

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johnld
Tuesday, April 26, 2011 @ 6:27:13 PM

what jawk said and do you really want to tip off the offenders while you are investigating. if the hacker just thinks that sony believes its just anonymous messing with the network he'll just keep going and eventually might get caught red handed. if sony just went ahead and said someone is stealing info day 1, then the guy would do something else or take measures to continue what hes doing while taking even more measure to prevent getting caught. seems like common sense to me. if i'm working on this crime, i'd let authorities know and try to do anything i can to isolate and identify the person.

Last edited by johnld on 4/26/2011 6:27:47 PM

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wano
Wednesday, April 27, 2011 @ 7:52:54 PM

"They waited because they DIDN'T KNOW!"

didnt they shut the network down as there was a "serious" security breach (ie sonys custermers personal credit / bank details

" do you really want to tip off the offenders while you are investigating. if the hacker just thinks that sony believes its just anonymous messing with the network he'll just keep going and eventually might get caught red handed"

While potentialy 70m of sonys custermers get there credit cards scammed

the more I read through these coments, the more I get the feeling that most of you just dont get how serious this is. this isnt about slagging sony /ps3 off or any bull sh*t like that. This is dam serious. Sony could have literally given some robber my money.

I have pretty much always trusted secure online transactions with most companys as there have never really been any problems (or never heard of any that can effect me), but how the hell are we supposed to trust on line transactions with Sony after this......

Last edited by wano on 4/27/2011 7:56:08 PM

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Oxvial
Tuesday, April 26, 2011 @ 5:10:34 PM
Reply

Wow this like a Tyson right in da face, bad times =(.

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Deathb4Dishonor
Tuesday, April 26, 2011 @ 5:13:46 PM
Reply

I don't get how all companies can be hacked into and nobody says anything and it happens to Sony and it's the worst service... Engineers put a lot of work into keeping the network safe but in all reality, NO NETWORK IS 100% SAFE... There is always a hacker out there that breaks it

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D1g1tal5torm
Tuesday, April 26, 2011 @ 5:14:58 PM
Reply

Bad, very bad.

Not only is it crap PR for Sony having to admit to an information breach, but also they can't ensure personal banking info hasnt been compromised.

They could have mentioned this days ago.

I suppose when it comes down to it, they're the same as any other big company. Happy to take the money out of your pockets, but not really giving to pennies worth for their cusotmers.

Poor, very, very poor Sony.

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Deathb4Dishonor
Tuesday, April 26, 2011 @ 5:19:28 PM

@D1g1tal5torm

I'm guessing that's why they didn't say anything for a few days... I'm guessing they really didn't want to tell the world their network has been hacked and were making a decision on wether they should tell us or not... I'm glad they did though b/c i really hate to be out in the dark in things like this

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Jawknee
Tuesday, April 26, 2011 @ 5:27:34 PM

They didn't say anything right away because they weren't sure until now. No sense in screaming fire when you aren't 100% sure something is burning.

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D1g1tal5torm
Tuesday, April 26, 2011 @ 5:32:42 PM

They would've know something was burning. They employ enough people.

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Jawknee
Tuesday, April 26, 2011 @ 5:44:40 PM

Yes but without knowing for sure if CC info was compromised, there was no point in telling people it was. What would they have done if it wasn't compromised after already telling people it was? Say "oops, false alarm, sorry we made you freak out and cancel your cards for no reason etc."

They waited until they were absolutely sure which is the right thing to do.

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Underdog15
Tuesday, April 26, 2011 @ 5:47:54 PM

It isn't actually Sony's fault for stolen credit card info. Every retailer on your street has credit card info stored on their consoles. It only takes one person to break in and know what they are doing to steal it.

No difference from physical to digital world. Sony isn't liable for becoming victims. It's still your responsibility to watch your transactions closely so your credit card company's insurance can cover any losses. If you get screwed in the long run, it can only be because you don't track your expenses.

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Fane1024
Wednesday, April 27, 2011 @ 5:23:17 PM

Seriously...do the people blaming Sony also blame rape victims for "asking for it"?

WTF?

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D1g1tal5torm
Tuesday, April 26, 2011 @ 5:16:06 PM
Reply

Did the breaches to amazon etc, result in loss of data like this?

er - no.

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FatherSun
Tuesday, April 26, 2011 @ 5:29:18 PM

Er-YES! If Google is to be believed.

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Jawknee
Tuesday, April 26, 2011 @ 5:46:20 PM

Yea and Google isn't exactly known for being honest.

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FatherSun
Tuesday, April 26, 2011 @ 7:09:49 PM

@Jawknee, Google the company or Google the search engine? Possibly both. I did a quick search and went to a news site which in turn reported that such data was compromised. Just like PSN.

Google is your friend but can also stab you in the back. It is a tool. There is always 2 sides to a story. There is simply too much information readily available on the internet. No t5urning back now.

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Jawknee
Tuesday, April 26, 2011 @ 9:17:40 PM

Google in general. They aren't to be trusted. They are always looking for more ways to monopolize the search engine market and are part of the movement that's lobbying the government to impose draconian regulations on internet providers.

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D1g1tal5torm
Tuesday, April 26, 2011 @ 5:17:18 PM
Reply

Do I have to change everything - my lovefilm account etc? What details exactly, have they let go?

I'm disgusted by this.

Last edited by D1g1tal5torm on 4/26/2011 5:18:15 PM

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CrusaderForever
Tuesday, April 26, 2011 @ 5:20:01 PM
Reply

Just canceled my debit card. Not taking any chances. I will continue to pay for my PSN purchases with a debit card. I don't blame Sony and I feel security will be Fort Knox after something like this.

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CHAOS THEORY X
Tuesday, April 26, 2011 @ 5:21:01 PM
Reply

let them try!!...I have no money :.(

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Deathb4Dishonor
Tuesday, April 26, 2011 @ 5:23:36 PM

LoL that's funny... I don't have money on my account either, i always used a PSN card

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FatherSun
Tuesday, April 26, 2011 @ 5:24:58 PM

That is hilarious. Yet also sad. Thanks for the laugh.

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Clamedeus
Tuesday, April 26, 2011 @ 5:29:32 PM

I have a $1.37 on mine. Lol

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johnld
Tuesday, April 26, 2011 @ 6:30:13 PM

i cant even afford to buy a damn avatar, i'm 1 cent short, hahaha.

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Clamedeus
Tuesday, April 26, 2011 @ 8:08:39 PM

@johnld

Lol! Nice, I was at the same amount before I added funds, but now that I used some of the money it's at 1.37 right now though. I think i still have enough to buy an avatar, I can't remember how much they are though. >.<

Last edited by Clamedeus on 4/26/2011 8:09:39 PM

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thj_1980
Tuesday, April 26, 2011 @ 9:08:01 PM

TRY TO AND SUCCEED TO HACK YOUR ACCOUNT ONLY TO FIND NOTHING BUT A FIST IN A BOW READY AND WITH THEIR HACK NAME ON IT.

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Excelsior1
Tuesday, April 26, 2011 @ 5:22:20 PM
Reply

@littlebigmidget

people are just upset. don't take it personel. ofcourse sony shares some blame here, but some here might be sensitive to that sentiment right now. i'm preying the network comes back up asap. maybe that will help people calm down. there is no doubt this is a serious blow for sony.

but like limmitedvertigo said....

i love you sony and i forgive you.

Last edited by Excelsior1 on 4/26/2011 5:26:01 PM

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Jawknee
Tuesday, April 26, 2011 @ 5:26:30 PM
Reply

Infuriating. These people need to be found. Apparently the FBI is already actively looking for these hackers. I have already took precautions to protect myself even before this was known so I am not too worried about my info being compromised though I do think I am going to get Life Lock after this episode. I just have too much going on in my life right now to take any risks. Need to protect my bank accounts and identity above all else.

Also like Highlander said, remember this next time someone tells you Homebrew and custom firmwares that allow Homebrew on gaming consoles is safe and legitimate. Becuase of Geohot's and others quest to open the PS3's security, we're all effected and worried about this.

Last edited by Jawknee on 4/26/2011 5:28:13 PM

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johnld
Tuesday, April 26, 2011 @ 6:32:44 PM

damn it, wheres bruce willis, kevin smith, and that other white guy. wonder if one of the hackers look like maggie q. either way i'm pissed, i dont really want to remember a new password. i only have one credit card number on my account, my brothers. and he canceled it before because he lost his card.

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BikerSaint
Tuesday, April 26, 2011 @ 8:07:46 PM

"What would Chuck Norris do"?????

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Highlander
Tuesday, April 26, 2011 @ 11:45:30 PM

Chuck Norris wouldn't do anything, his PS3 would be so afraid to disappoint him that it would have single-handedly thwarted the attack, traced the attackers and arranged to have them 'taken care of' by certain shadowy men in dark suits.

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SnipeySnake
Tuesday, April 26, 2011 @ 5:27:52 PM
Reply

Wait...so what do i do? I mean theres my credit card info on my psn account but i cant delete it because psn is in maintenance...

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FatherSun
Tuesday, April 26, 2011 @ 5:32:55 PM

Wait till the PSN is back up again and make the necessary changes.

As a precaution Sony should lock purchases till passwords are verified and changed.

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bigrailer19
Tuesday, April 26, 2011 @ 5:33:25 PM

Well you can't in the time being. But I found a Q&A that might help you assoon as the link is approved in a couple posts down!

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Jawknee
Tuesday, April 26, 2011 @ 5:41:27 PM

Your card was only viewable during those few days. As of right now no one can access your card info because the network is completely down. You just need to change it when the network comes back up. The only thing you can do now is to keep an eye on your account for future purchases that you didn't make. That or call you bank and have them cancel the card and send you a new one.

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Highlander
Tuesday, April 26, 2011 @ 11:48:49 PM

Actually, unless the hackers gained access to the payment system itself (I still have to read the full reports of what happened), they should only have been able to access encrypted CC information, just like the can only have go password hash tables. Most passwords can be obtained from the hashes using a dictionary attack - and time. I'm sure that there is software to break commercial encryption used by online vendors, but there's simply no way that the CC number is held in plain text.

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Phoelix
Wednesday, April 27, 2011 @ 2:16:49 PM

Where are you finding this info on how our data is stored at Sony, TheHighlander?
Is Sony actually publishing the full reports of what happened? That would be an interesting read.

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Highlander
Wednesday, April 27, 2011 @ 2:38:59 PM

@Phoelix,

I'm not 'finding' it anywhere. It's standard practice to hash to passwords. Every OS available today doesn't store the passwords of users, it stores a hash of them using an algorithm of varying sophistication. PSN is no different and with it being a public network, it's completely inconceivable that there would be no form of password hashing performed.

Even the $150 out of the box e-shop packages that you can buy to set up your own online retail site do this. Those very same, el-cheapo e-shops also use encryption to protect CC information. the last one I used personally used blowfish encryption which is actually surprisingly robust. I don't know what Sony uses specifically, but they have to use something simply to keep up with the data protection regimes in various nations in which they operate. It is again inconceivable that no form of encryption was used to protect the credit card detail.

If through some literally unthinkable course of events there was a way to gain access to unprotected password of CC information, I will most certainly retract my words on the topic. But the chances of that being the case are extremely slight. What is far, far more likely is that the data thieves took is encrypted and will have to be decrypted to be of use to them. Which is why it's important to alter your password when PSN returns, and keep an eye on your CC or debit/payment card account.

It's why it's important to use a password of at least 8 characters using a combination of letters and numbers, preferably not a name and not related to personal information that people would know about you - in other words dates of birth are a bad idea. Common sense really.

Last edited by Highlander on 4/27/2011 2:48:50 PM

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bigrailer19
Tuesday, April 26, 2011 @ 5:30:55 PM
Reply

Here's a Q/A I found. Maybe this will help people understand what is happening and what you should do.

Sony releases Q&A regarding breach - www.axac22.dsl.pipex.com/psnbreachqa.html

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Lord carlos
Tuesday, April 26, 2011 @ 5:33:03 PM
Reply

Can't steal a sith lord's personal details!
Can't be done!
All that comes out on the other end is lots of questionmarks...like this
???? ??????? ?????

Oh yeah these guys are scumbags and should be forced into the arena to fight each other to the death.
And we psn users get to watch it for freer in HOME.

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Underdog15
Tuesday, April 26, 2011 @ 5:44:32 PM

PS+ members get free real-life punches.

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Eld
Tuesday, April 26, 2011 @ 5:49:42 PM

Well not everyone, but... if hacker is a Master Jedi, you're screwed:)

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YesterdysRising
Tuesday, April 26, 2011 @ 5:38:48 PM
Reply

See, what I would like to know is the hacker's intent. I mean, does Sony know if the info was actually taken? Or are they saying that the info was available to them, but not actually sure if they took it. If it was someone that was just mad at Sony for the Geohot thing, such as Anonymous, maybe they just wanted to break in because they knew it would cause Sony a lot of problems, but doesn't mean they wanted to steal people's info. I wonder how Sony can tell what was accessed and if info was actually downloaded or anything. I don't really know much about networking stuff but it would be nice if they explained if they knew or had signs of the intent of the intrusion.

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Eld
Tuesday, April 26, 2011 @ 5:46:02 PM

There are logs they can examine and figure this out. Unfortunately, at this point, I'm fairly certain at least some info has been stolen.

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johnld
Tuesday, April 26, 2011 @ 6:35:20 PM

anonymous isnt really an organized group, more like a collection of random doucebags that are computer smart. so the group may say that their target was to mess with psn but you cant really tell what each individual is after.

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Deathb4Dishonor
Tuesday, April 26, 2011 @ 5:40:56 PM
Reply

Seems like a fair trade Lord Carlos:-)

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7SM
Tuesday, April 26, 2011 @ 5:47:02 PM
Reply

Love that the day they announce it i have over $730+ in fraudulent charges...Sony has lost me as a customer, no faith in a company that takes 6 days to notify their customers of a possible breach of personal info.

Class Action Lawsuit here I come.

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Jawknee
Tuesday, April 26, 2011 @ 5:50:16 PM

And you will most defiantly lose. They didn't know how deep the breach was so they couldn't give you information they didn't yet know. Your petty attempt to sue Sony will likely cost you more than the time it takes to contact your bank and get the charges reversed.

I swear, you kids and your sue happy entitlement mentality these days.

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LimitedVertigo
Tuesday, April 26, 2011 @ 5:51:19 PM

I lost $11 but my credit card company was very nice about the whole thing. I have to agree waiting a week to inform your customers that their personal information (credit card #) have been compromised is way too long.

Regardless we will all learn from this and I still trust that Sony will make the proper changes to its system so this doesn't happen again.

Last edited by LimitedVertigo on 4/26/2011 5:51:27 PM

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Eld
Tuesday, April 26, 2011 @ 6:01:05 PM

Sadly, this delay is one of the things I can't help but feel disappointed about. It's clear now that PSN was shutdown because there was a possibility of personal info being stolen. It is one thing sensible person would expect warrants immediate notification of, possibly, affected individuals. Unfortunately, Sony decided to "hope for the best" until they are 100% sure to avoid bad reputation.

Saddest part is this is how virtually every company would behave. It's the world we live in.

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dkmrules
Tuesday, April 26, 2011 @ 6:06:20 PM

I smell a troll.... U joined this site just to say stupid bs? GTFO

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Jawknee
Tuesday, April 26, 2011 @ 6:08:20 PM

LOL! Yup, only one post. Signed up to say he was going to sue Sony on a Sony fan site.

Lame.

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Highlander
Wednesday, April 27, 2011 @ 12:37:35 AM

There are 77 million PSN accounts. If the compromise of user data was very limited but you tell 77 million people that their information has been compromised, you're going to get castigated for being amateurish. If you wait until you are pretty sure about the scope of the intrusion, people call you amateurish because you took too long - in their view. Sony is in a no win position, I suspect that they know that they are going to get blasted no matter what, so they have elected to ensure that the information they give is accurate. I can't say I blame them.

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Mr Bubbles IGR
Tuesday, April 26, 2011 @ 5:59:33 PM
Reply

Just got back from gamestop, overheard one of their employees, who just got off the phone with a person who asked when the psn would be back up, after he hung up the phone, he told his fellow employee "we know just as much as they do!!! anyways since they aren't paying for it they shouldnt be allowed to play online anyways, so they deserve it!" .... Man did i ever have to bite my lip, didnt want to create a scene...not worth the effort ;)

i could really care-a-less when the psn gets back up anyways but it'll be nice when it does, i like the idea and feeling of being more active and being less consumed to playing online all the time anyways.

Last edited by Mr Bubbles IGR on 4/26/2011 6:00:21 PM

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Jawknee
Tuesday, April 26, 2011 @ 6:06:06 PM

"Just got back from gamestop, overheard one of their employees, who just got off the phone with a person who asked when the psn would be back up, after he hung up the phone, he told his fellow employee "we know just as much as they do!!! "

LOL! People are really calling Gamestop for news and updates on the PSN outage? LOL!

Search Engines are our friend.

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LimitedVertigo
Tuesday, April 26, 2011 @ 6:07:01 PM

I have games that require me to be connected to the PSN. First I was annoyed, now I'm pissed.

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WorldEndsWithMe
Tuesday, April 26, 2011 @ 6:07:56 PM

I would have given you money if you slugged the guy.

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dkmrules
Tuesday, April 26, 2011 @ 6:21:02 PM

Thats what you get for going to gamestop. I haven't stepped foot in there, there merchandise is overpriced and the bias is ridiculous.

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Excelsior1
Tuesday, April 26, 2011 @ 6:22:03 PM

@jonah
i hear statements like that all the time. psn sucks becuase it doesn't have cross game chat and its users are too cheap to pay for it is basically what i hear. even from some of my friends.
psn never did really get the respect it deserved in my opinion. at least here in the US. it's just viewed as inferior to xbox live for some reason. all i know is that its sorely missed by me.

i consider it smart not to pay for online, but i guess some would say i'm too cheap.

Last edited by Excelsior1 on 4/26/2011 6:24:39 PM

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Eld
Tuesday, April 26, 2011 @ 6:34:49 PM

I bet they never even used PSN...

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johnld
Tuesday, April 26, 2011 @ 6:39:39 PM

the only time i buy from gamestop is when theres a preorder item i want. even then i return the game after i put in the code on psn. it was easy before but now they print it on the final receipt. so i go for midnight launch, return it the next day like i did for socom 4, killzone 3, and every other game i buy.

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Mr Bubbles IGR
Tuesday, April 26, 2011 @ 6:46:10 PM

the only reason i went into gamestop is because i havent been in there in a long time...i usually go to bestbuy... i just recently found a cheaper game store called TGW The Gaming Warehouse, their games are about $8 cheaper used than at gamestop ...

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Simcoe
Tuesday, April 26, 2011 @ 7:59:22 PM

Apparently the guy that called Gamestop must have been calling from the 80's when people didn't have the internet to look this stuff up. Dude, only PSN is down, not the entire internet.

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dkmrules
Tuesday, April 26, 2011 @ 6:04:42 PM
Reply

Fake name, birthday, email and (mostly) use only psn cards. In other words I dont give a f*** but feel bad for those affected. Fixing identity theft is a PITA, went though that last year and now I'm super paraniod about putting information anywhere that touches the net.

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johnld
Tuesday, April 26, 2011 @ 6:05:18 PM
Reply

all i could see with that update is that all those ignorant/immature ps3 gamers are on official ps3 sites. i mean its stupid what they say on the comment sections. i can see people being upset but some of those comments are moronic.

do they really believe that any network is safe when a group of hackers dedicate themselves to bring a network down? they're making it seem like its sony's fault and making it seem like sony didnt have any security at all.

Last edited by johnld on 4/26/2011 6:07:55 PM

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Jawknee
Tuesday, April 26, 2011 @ 6:07:27 PM

Max said it once, I'll say it again. I miss the days when the PS3 was too expensive for idiot kids.

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WorldEndsWithMe
Tuesday, April 26, 2011 @ 6:12:03 PM
Reply

Hey LV, howd they buy PSN stuff if it was down?

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LimitedVertigo
Tuesday, April 26, 2011 @ 6:21:21 PM

I don't know World. My statement shows two purchases for $5.99 on April the 21st. This has been going on for a while now (the PSN being down) but I remember being on during 4/20 and watching Netflix late into the early AM of the 21st with several friends.

I didn't even think to check the card I use for making PSN purchases till reading this article.

Last edited by LimitedVertigo on 4/26/2011 6:21:51 PM

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Excelsior1
Tuesday, April 26, 2011 @ 6:29:16 PM

limmited vertigo is correct. psn was up until approximately 2am on april 21st for me so it's possible. he's been a member here a long time so i trust what he says.

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johnld
Tuesday, April 26, 2011 @ 6:42:08 PM

i thought noone else can sign in with the same account if you're still signed in using yours. if you said you were signed in since that late then thats pretty good timing. dont you get email alerts from psn when you buy stuff in the store?

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WorldEndsWithMe
Tuesday, April 26, 2011 @ 6:43:27 PM

Hey man I been here awhile too, lol. A lil respect for the world...

Jus playin, they must have nabbed some stuff quick and used it before Sony could find out. I just checked my statement and everything's cool so far.

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kraygen
Tuesday, April 26, 2011 @ 6:49:38 PM

also any purchases made are usually posted the next day or even later. I have receipts that say I purchased things on say the 15th, but they show up on my statement sometimes as late as the 20th.

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LimitedVertigo
Tuesday, April 26, 2011 @ 6:54:39 PM

I hardly ever check the email used for my PSN account since it's my student email address and I've graduated.

Also I've noticed in the past when I've made a purchase its shown up within minutes in my email account.

Anyways it happened and I'm glad my credit card company was as easy to deal with since this is the first time I've dealt with having my credit card stolen.

I simply wanted to mention my experience with this and to let everyone know it's real and to check your personal information. NOT to be under questioning by PSXE members, jesus people.

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WorldEndsWithMe
Tuesday, April 26, 2011 @ 7:07:36 PM

Hey I'm allowed to ask a question. It's a discussion forum after all.

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LimitedVertigo
Tuesday, April 26, 2011 @ 7:19:10 PM

You're my sweetheart, of course you can have questions.

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WorldEndsWithMe
Tuesday, April 26, 2011 @ 9:08:31 PM

LV you are one ca-razy dude.

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Highlander
Wednesday, April 27, 2011 @ 12:31:20 AM

LV - change the email on your PSN account to one that you can more regularly check. It's easy to do, and prevents you from losing track of things and not seeing notifications.

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7SM
Tuesday, April 26, 2011 @ 6:26:42 PM
Reply

I am sorry but sony will lose, fair credit reporting act requires companies to notify customers the INSTANT a POTENTIAL breach of information is known, it doesnt matter if they did not know it happened or not, the POTENTIAL was there, sony effed up big time.

I am not a kid either, I am a small business owner who knows the laws of consumer credit and protection, mark my words sony will be paying me for the breach of my info.

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bigrailer19
Tuesday, April 26, 2011 @ 6:33:36 PM

I'm sorry but Sony is a huge corporation! I'm sure they have lawyers that know far more than you, and im sure said lawyers were contacted the moment they knew a breach occured.

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7SM
Tuesday, April 26, 2011 @ 6:28:34 PM
Reply

only one post and first time I signed up because I never had a reason to before, I have a life, but this is one of those things where "sue happy" does not apply.

If instead of claiming everyone is a kid you looked in the mirror and realized there are LAWS in place that protect consumers credit that sony dropped the ball, and was in breach of consumer credit reporting acts.

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BikerSaint
Tuesday, April 26, 2011 @ 7:40:13 PM

7SM,
Well if you are a small business owner, then you should already know to at least introduce yourself before blasting away.

Otherwise you're most likely to become an "extinct ex-owner of "NO" business".




Last edited by BikerSaint on 4/26/2011 7:41:43 PM

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7SM
Tuesday, April 26, 2011 @ 6:30:27 PM
Reply

Jawknee....I too miss the days when consumers did not bend over and take it up the butt because they think the almighty powerful corporations are that powerful.


Credit reporting laws are pretty stringent, and you can bet your last $ that they will be paying a hefty fine for it as well.

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Jawknee
Tuesday, April 26, 2011 @ 6:40:01 PM

"all mighty powerful corporations"

Take your conspiracy nuttery else where please.

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WorldEndsWithMe
Tuesday, April 26, 2011 @ 6:44:13 PM

Corporations only have power of the GOP

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Excelsior1
Tuesday, April 26, 2011 @ 6:45:14 PM

@7sm

we heard you, okay. i'm not going to call you any names or anything. you made your feelings pretty clear so you do what you feel you need to. i'm sure sony will survive.

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johnld
Tuesday, April 26, 2011 @ 6:57:20 PM

hmm... you seem to know a lot about laws but nothing about the reply button.... very believable. if everyone started reporting on POTENTIALs then we'll have a bunch of worthless reports mixed in with actual/genuine ones. why scare everyone by saying something like info theft when they dont know or they cant prove it. i rather them verify things before i inconvenience myself unnecessarily. what if you were on going to fly on a plane and the pilot tells you it has the potential to fall like a rock and such since it is a big piece/pieces of metal right before take off. its possible that it may happen but what would both parties gain from it. nothing but the passengers scared out of their minds, thats what. saying that you'll sue them because they didnt tell you the INSTANT they THOUGHT that someone has POTENTIALLY compromised information without having any PROOF of it, is basically someone just out for a quick buck.

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Jawknee
Tuesday, April 26, 2011 @ 7:35:51 PM

That's why they all donated to The One in 2008 right World? ;) Haha.

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Fane1024
Wednesday, April 27, 2011 @ 5:38:13 PM

World, don't get Jawknee started with the partisan politics. He's been good lately. ; )

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KNG201
Tuesday, April 26, 2011 @ 6:33:48 PM
Reply

after 4 to 5 years hackers finally did it. I know from day one they have been trying. im not surprise one bit I saw this happening sooner or later. like many has said no network is safe. New security new hack, new hack new security, hack hack hack timberrrrr!!!! (security cant keep up) ah the digital age got to love/hate it. Sony you will always have my support. sony should hack the hackers hands off!!

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7SM
Tuesday, April 26, 2011 @ 6:44:09 PM
Reply

Jawknee...you are a tool, you obviously work a minimum wage job and have nothing to protect, and have no perception of what the real world is like, go back to high school.


They were required to notify us the moment there was potential to steal our identities, hence why the FBI is investigating, and I guarantee they are not just investigating hackers, but sony themselves for their "Japanese Pride" of not coming out with the truth was a big mistake.

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Excelsior1
Tuesday, April 26, 2011 @ 6:49:35 PM

come on guys, let's try to stop the name calling. it's not cool. there are better ways to make a point.

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LimitedVertigo
Tuesday, April 26, 2011 @ 6:56:57 PM

7SM,

You're not going to get your point across if you continue to label people and make ignorant comments about their lives (something you know nothing about).

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Jawknee
Tuesday, April 26, 2011 @ 7:18:11 PM

Actually I own my own business and make a pretty good living and graduated from college about 6 years ago, but good guess.

Last edited by Jawknee on 4/26/2011 7:30:58 PM

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FatherSun
Tuesday, April 26, 2011 @ 7:24:30 PM

If someone wishes to do so they can actually review the US Code to research the specific law that requires that a company report a security breach the moment it happens. I would do so but I am not the one who is making that statement. It may help get a point across. Of course thew US Code applies to the US. Also, who is to know the exact moment that Sony learned that any specific information was breached? Maybe they just found out what happened. In that case they must inform their customers.

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thj_1980
Tuesday, April 26, 2011 @ 7:26:39 PM

You can't just assume who somebody is by their comments. Pretty low person you are.

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FatherSun
Tuesday, April 26, 2011 @ 7:48:18 PM

@Jawknee, Who are you kidding. Haven't you heard?

You are a tool, you obviously work a minimum wage job and have nothing to protect, and have no perception of what the real world is like.

How can you know more about you than someone else? It is preposterous!

Sarcasm at its best.

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thj_1980
Tuesday, April 26, 2011 @ 8:14:20 PM

Jawk, if it's not too personal what kind of business do you own?

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Jawknee
Tuesday, April 26, 2011 @ 8:16:51 PM

A rubber stamp company. If you want to know more add me to PSN when it's back up. Jawknee1. :)

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thj_1980
Tuesday, April 26, 2011 @ 8:18:27 PM

Sure will do Jawk!!!!

YEAH RUBBER STAMPS!!!!

Last edited by thj_1980 on 4/26/2011 8:25:06 PM

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Riku994
Tuesday, April 26, 2011 @ 6:45:35 PM
Reply

I'm glad I've never used a credit card to buy something on PSN...

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Radiohead
Tuesday, April 26, 2011 @ 6:45:57 PM
Reply

i heard they issued arrests against anymounas or whatever those hackers name are.

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Jawknee
Tuesday, April 26, 2011 @ 8:22:22 PM

Yup, and they arrested 5 members in the UK but the arrests were made and the warrants were issued before this Sony episode. They are going after them for their criminal hacking of MasterCard, PayPal and Amazon.

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LittleBigMidget
Tuesday, April 26, 2011 @ 6:56:39 PM
Reply

"Sony didn't know" My ass. They left our credit card and info unencrypted and unattended to on their servers. unacceptable.

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Jawknee
Tuesday, April 26, 2011 @ 9:26:24 PM

Do you have proof they left our info "unencrypted"? Some how I don't think you do.

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Highlander
Tuesday, April 26, 2011 @ 11:57:09 PM

Neither passwords nor CC information is stored in an unencrypted format. Your password is not stored on PSN at all, only the hash of the password is. A properly executed dictionary attack on a file pf password hashes can generally crack more than 80% of passwords because people use very poor passwords like propernames. Sony didn't leave the passwords around to be easily obtained, blame yourself if you use a weak password that can easily be cracked by a simple dictionary attack.

The CC numbers are also encrypted and are only ever decrypted for transactions. Generally, the CC information is held in a separate database that is encrypted. They may even remain encrypted when transactions are posted to banks, it's unlikely that the transactions with banks are performed in plain text - I'm pretty sure that would be illegal in any case.

Too many people are making too many really off base assumptions about the security in place on PSN (or any online system of this nature).

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gray_eagle
Tuesday, April 26, 2011 @ 7:00:21 PM
Reply

is this because of sony and geholtz and or because sony removed "other os"?
what ever the reason, i hope they find the person or persons responsable and nail them to the cross and hoefully, they'll drop the soap.

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WorldEndsWithMe
Tuesday, April 26, 2011 @ 7:05:05 PM

Nah, but those issues really opened the door to this.

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johnld
Tuesday, April 26, 2011 @ 7:18:00 PM

they removed otherOS because of geohotz. he released a hack using otherOS then sony decided to close that security hole

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Jawknee
Tuesday, April 26, 2011 @ 7:56:12 PM

This is because Geohot released the keys that allows customer firmware. It's looking more and more likely that this "Rebug.me" firmware which is based on Geohots jail break is the culprit.

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7SM
Tuesday, April 26, 2011 @ 7:04:13 PM
Reply

Oh and its okay for him to come in and call people "Idiots" in a roundabout way, get off the high horse gentlemen.

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LimitedVertigo
Tuesday, April 26, 2011 @ 7:23:17 PM

Penis

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thj_1980
Tuesday, April 26, 2011 @ 7:36:45 PM

HAHAHHAHAHAHAHAHAH LMAOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO

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7SM
Tuesday, April 26, 2011 @ 7:05:06 PM
Reply

Well when he makes ignorant comments assuming im a kid who should not be able to afford a ps3 the shoe is on the other foot right?

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Jawknee
Tuesday, April 26, 2011 @ 7:22:11 PM

That comment had nothing to do with you. I was replying to JohnLD's comment about other comments he's read on other sites. Nothing do to with you.


Last edited by Jawknee on 4/26/2011 7:27:11 PM

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FatherSun
Tuesday, April 26, 2011 @ 7:27:32 PM

I know some 50 year old KIDS out in the world. Age does not determine maturity.

Not aiming at anyone specific so don't take it personal.

Also, I always tell my kids this. Be careful who you offend. You simply can never know who is capable of what. Especially nowadays.

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Ben Dutka PSXE [Administrator]
Tuesday, April 26, 2011 @ 7:10:21 PM
Reply

Any bickering and name-calling stops now.

7SM, I find it a touch hypocritical that you tell everyone how smart you are and how entitled you are to some sort of restitution...and yet, you knew full well what the response would be by signing up and saying you'll sue Sony.

Here's a hint- there are a lot of relatively intelligent and civil people around here. To assume you're the only one "with a life" and the only one who knows anything about laws is a BAD idea. Understand?

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FatherSun
Tuesday, April 26, 2011 @ 7:28:52 PM

Thank You Ben.

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jimmyhandsome
Tuesday, April 26, 2011 @ 10:04:54 PM

GET 'EM BEN!!!! And tell him use his small owner business money to hire someone to teach him out to use the reply button.

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wano
Thursday, April 28, 2011 @ 5:42:27 AM

I think your being a bit mean there Ben, he only said he would want to sew sony if he lost money by this senario. It was Jawknee who said he was a trol and a sew happy kid (or somthing to that effect)

then people start raggin him for not using the reply button, something that some long term users dont even do.
Nice mature warm welcome heh.

im sure thats what really started it off.

he should still have not rose to those childish comments though, so swings and round abouts I say.

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frylock25
Tuesday, April 26, 2011 @ 7:18:31 PM
Reply

what the hell is everyones problem? its not your banks fault when they get robbed. hackers are virtual bank robbers. it might not be a bank they are breaking into but it might as well be. its a criminal activity.

as always with sony when they have something to say they will say it. even when we all already know, they still will wait til they are ready. this is not different in any way. they gathered facts and checked the info and decided it was time. i dont personally like this any more than anyone else does but to blame sony is retarded.

also seems no one has mentioned this:

"Thank you for your patience while we work to resolve the current outage of PlayStation Network & Qriocity services. We are currently working to send a similar message to the one below via email to all of our registered account holders regarding a compromise of personal information as a result of an illegal intrusion on our systems. These malicious actions have also had an impact on your ability to enjoy the services provided by PlayStation Network and Qriocity including online gaming and online access to music, movies, sports and TV shows. We have a clear path to have PlayStation Network and Qriocity systems back online, and expect to restore some services within a week. "

please mind that last sentence.

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LimitedVertigo
Tuesday, April 26, 2011 @ 7:22:18 PM

If my bank left a door unlocked and the key to the vault on the counter for anyone to grab I would be pissed at my bank.

I understand the "hackers" are the ones to blame in this but Sony isn't getting off easy. They created an environment which enabled this very thing to happen than waited a week to inform me that all of my personal information could have been stolen (which my credit card was).

We will all learn from this and move on and enjoy the PSN once it comes back online but acting as though Sony hasn't done anything wrong is an error IMO.

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thj_1980
Tuesday, April 26, 2011 @ 7:28:00 PM

@Limited Vertigo

Your credit card was stolen?????? Wow oh gezz sorry to hear.

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Bloodysilence19
Tuesday, April 26, 2011 @ 7:40:15 PM

i don't blame Sony completely but you have to, to a point cause on one part sony should of been aware and taken this hacking problems more serious when their servers started acting up after anon attack. now the other hand of course you got to blame the hackers fault for stealing info on psn and shutting it down. though i think people need to read the statement more carefully cause imo Sony said there has been breach yes but their not saying yes or no that you cc info was stolen, there just saying to take per caution and check with your banks and cc holders to make sure nothing was stolen. now with personal info like where i live and such what doesn't stop someone from looking at someone Facebook, or MySpace etc to find out where they live and things.

all i can say is if Sony doesn't get the arse straight soon over this psn problem we can say goodbye to Sony entertainment.

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Excelsior1
Tuesday, April 26, 2011 @ 7:46:53 PM

@limitedvertigo
i will be the 1st to say ofcourse sony shares in some the blame, but i'm trying to move past it. i do agree with your sentiments that acting like sony has not done anything wrong is a mistake. network security is ultimately their responsibity.

Last edited by Excelsior1 on 4/26/2011 7:47:48 PM

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Jawknee
Tuesday, April 26, 2011 @ 8:03:07 PM

I think this is what Sony was worried about when Geohot released the keys. Not sure what they could have done.

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Clamedeus
Tuesday, April 26, 2011 @ 8:06:03 PM

I personally don't like credit cards, I just don't trust them. I don't mind Prepaid cards though.

But if someone got a hold of my info and charging money from my bank etc I would of notified my bank to stop any transactions being made way before anything like this would happen.

Like as soon as I got it. And make sure they notify me immediately until I give the go to make that purchase. That's just how I am when it comes to this stuff, but I'm glad that I didn't get one because I would be paranoid like crazy.

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Highlander
Tuesday, April 26, 2011 @ 11:59:37 PM

@LV, Sony did not leave any door open. You'll need to start substantiating your statements about the fault being Sony's because right now, you're simply making assertions not based (as far as I can determine) in fact.

Fact: Passwords and CC numbers are/were *not* stored in plain text within PSN.

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FatherSun
Tuesday, April 26, 2011 @ 7:40:49 PM
Reply

Why do people think that Sony is the bad guy? It is in their best interest to keep their customers happy and maintain a secure network. The network was ILLEGALLY breached. Sony did not just let them walk right in. They made mistakes for sure but none of this was intentional on Sony's part. This should definitely be a learning experience. For everyone involved.

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LimitedVertigo
Tuesday, April 26, 2011 @ 7:44:14 PM

I personally never said Sony was a bad guy or that they intentionally allowed their network(s) to be compromised. Only a few on here (7SM) are going off the deep end and talking about a legal suit against Sony.

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FatherSun
Tuesday, April 26, 2011 @ 7:51:46 PM

Limited, Not aiming at you. The entire internet is ablaze over this. I actually agree that they made errors or could have been better prepared. But just how prepared is enough? This is a black mark on their reputation. A shame really, every time they seem to get on track something else comes up. They are a long way from the dominant position they were in when PS2 was the shiznit.

Last edited by FatherSun on 4/26/2011 7:54:19 PM

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zork
Tuesday, April 26, 2011 @ 7:47:20 PM
Reply

Good going Sony, closing the barn door after the horse comes home :(

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frylock25
Tuesday, April 26, 2011 @ 8:08:44 PM

dude i dont understand what that is supposed to mean. arent you supposed to close the barn door with the horse inside? isnt that like zipping your fly after putting your junk away? seems to be the right order to me.

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Lairfan
Tuesday, April 26, 2011 @ 7:58:39 PM
Reply

Well, this is what I was afraid of. Luckily there haven't been any PSN purchase emails sent to me yet, but I'm being extra cautious. The moment I see one thing out of place, my credit card is getting cancelled.

And yet, I'm still not mad at Sony. Yeah, they made some mistakes security wise, and now they're paying for it. But how the hell does anyone know how easy it was to break into the PSN? People who say that are forgetting the fact that it took 5 years for this kind of a hack to happen. There have to have been people who have been trying to do this since the console first released, and yet it took them till now to do it. Not exactly my definition of "easy."

Also, to all the people complaining about how Sony should have informed us about this earlier: tbh, this is the first thing I assumed the hackers were after once I heard the news. I didn't need to be told this by Sony to be fearful of identity theft or stolen credit cards. IMO, this should be the first thing assumed to have happened after a massive hack like this. Not trying to be an ass to the people who got credit cards stolen (like LV), I'm just sayin.

Last edited by Lairfan on 4/26/2011 8:01:09 PM

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BikerSaint
Tuesday, April 26, 2011 @ 8:00:26 PM
Reply

HEY SONY,

Tell Team Bondi to get some put some FREE early LA Noire DLC out to us ASAP, so we can get right on the case.

"I'm telling all ya mutts right now, once I throw all of you's into the interrogation room, somebody's a$$hole is gonna be squealing like a f*cking Howler Monkey, in no time".

"Alright, get in there you mugs"

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frylock25
Tuesday, April 26, 2011 @ 8:00:49 PM
Reply

i already saw a report on Fox news yesterday about sony having this problem. it was literally like 20 seconds of the news broadcast. it was so quick you could have missed it.

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Jawknee
Tuesday, April 26, 2011 @ 8:05:45 PM

Yup, I just heard it on the AM station I get my news from.

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Simcoe
Tuesday, April 26, 2011 @ 8:40:30 PM

Reuters is reporting this, with 77 million user accounts, to be the largest-ever Internet security breaches.

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Jawknee
Tuesday, April 26, 2011 @ 8:49:13 PM

Reuters rarely gets anything right. MasterCard was hacked and sensitive info was compromised. Some how I think MasterCard has more customers than there are PSN users.

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Simcoe
Tuesday, April 26, 2011 @ 9:10:31 PM

Mastercard breach roughly half, 40 million users.

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Jawknee
Tuesday, April 26, 2011 @ 9:22:14 PM

Hmm, I would think more people use MasterCard than play games on PSN.

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Simcoe
Tuesday, April 26, 2011 @ 9:51:15 PM

It wasn't all Mastercards, it was a company that processes credit card transactions for financial institutions and merchants that may offer Mastercards...in the US. So it wasn't all Mastercards worldwide.

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Jawknee
Tuesday, April 26, 2011 @ 10:44:25 PM

I see. That makes a lot more sense. Thanks!

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Simcoe
Tuesday, April 26, 2011 @ 10:50:26 PM

Sorry, I'm a retard, I just reread, my post and it should have said "one of".

"Reuters is reporting this, with 77 million user accounts, to be *one of* the largest-ever Internet security breaches."
Reuters never claimed it was "*the* largest".

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Jawknee
Tuesday, April 26, 2011 @ 11:05:42 PM

Ha, no problem. It happens to the best of us. Thanks again. :)

Last edited by Jawknee on 4/26/2011 11:06:05 PM

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Highlander
Wednesday, April 27, 2011 @ 12:01:33 AM

77 million PSN accounts, 50 million PS3s, Anyone want to make a guess at how many accounts have CC numbers on them? It's less than 43 million.

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Highlander
Wednesday, April 27, 2011 @ 12:01:33 AM

77 million PSN accounts, 50 million PS3s, Anyone want to make a guess at how many accounts have CC numbers on them? It's less than 43 million.

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BikerSaint
Tuesday, April 26, 2011 @ 8:16:28 PM
Reply

They still putting out AM?

Damn, and just when I thought I was older than that, LOL

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Jawknee
Tuesday, April 26, 2011 @ 8:17:35 PM

Yup. haha

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GGCAN
Tuesday, April 26, 2011 @ 8:16:51 PM
Reply

If so many of you are angry with Sony that your Credit card info may have been compromised, I'd say you probably shouldn't buy anything online at any company.

I've worked for a couple of banks and a big IT company and this happens many times to many companies.

Yes, we should have been notified earlier, but I'm sure Sony has done their best and didn't want to alert people until they knew more.

I've actually purchased online recently at a Japanese website and my bank sent me a letter as well as a new credit card the following week. The letter indicated that the Japanese website had been compromised previously and just to be safe, they issued an alternate credit card.

I monitor my credit card online daily; not a big hassle.

If anyone feels their credit card info is in danger, call your banks and have them issue another credit card, explaining Sony's recent hack.

I'd say go to your government in whatever country you are in and DEMAND that they start dealing much more harshly with these hackers as the hackers are just getting more and more demanding.

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Jawknee
Tuesday, April 26, 2011 @ 8:19:22 PM

You too much sense. Personal responsibility is a notion that is dying among younger generations.

I want to give you hug, you make so much damn sense. :)

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LimitedVertigo
Tuesday, April 26, 2011 @ 8:29:30 PM

I did the same thing today. I called my credit card company and they issued me a new card with new numbers that I should get in a week. The card that was stolen on PSN was immediately deactivated AND they credited my account. I'm very happy with my credit card company. Not so much with Sony right now.

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Simcoe
Tuesday, April 26, 2011 @ 9:03:34 PM

I'm really not too worried about someone charging my credit card, as I am not responsible for charges I do not approve of. Now of course, we all have to be vigilant, now that we have been warned by Sony of this possibility.

What I am more concerned with is a credit card number, name, address and birth-date (though I don't recall providing that info) could be used for fraudulent purposes and identity theft.

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thj_1980
Tuesday, April 26, 2011 @ 9:11:20 PM

@LimitedVertigo

Are you sure your credit card got hacked by the hacker that got through psn?

Couldn't it have been through another source?

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LimitedVertigo
Tuesday, April 26, 2011 @ 9:39:30 PM

^

The PSN network is down for a week due to the entire network being compromised by an intruder. Sony has informed its customers that their personal information (names, addresses, email accounts, credit card#) were for the taking and may have been.

During this week of downtime I notice my credit card which has never once been stolen shows 2 PSN purchases I never made on a day I never bought something off the PSN.

And you're honestly going to ask me if it may have been someone else?

Last edited by LimitedVertigo on 4/26/2011 9:40:31 PM

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thj_1980
Tuesday, April 26, 2011 @ 10:15:57 PM

Well what I meant was maybe you made another purchase online or something? That's all. I know psn was down. I know the whole story behind this.

And yeah of course, somebody obvisously bought soemthing from your credit card if you didn't.

JUST ASKING THAT'S ALL.

Last edited by thj_1980 on 4/26/2011 10:18:57 PM

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Highlander
Wednesday, April 27, 2011 @ 12:03:35 AM

PSN transactions can take anything up to a week to appear on your bank account, I've seen some take even longer. Also, the transactions on the bank account offer precious little information about what was purchased. Is it really impossible that these transactions are not yours from a few days earlier?

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cve312
Tuesday, April 26, 2011 @ 8:32:41 PM
Reply

Hello my fellow ps3 fans!, I will always support Sony and the PS3, and I do even own an Xbox360 too, but my "preferred" system will always and forever be the PS3. I agree with a lot of you that are defending Sony. There isn't a network that is 100% secure and never will be, people need to understand that. People need to take some responsibility and check their bank/cc accounts. In saying that Sony needed to do more, didn't do anything is just dumb (imo). So if your cars engine breaks down, you don't always know whats wrong with it until you take it apart and find what happened, you don't know instantly what happened until you investigate which is exactly what Sony did. Sony told us when they were 100% sure what had happened. Also for the people saying that they should have done more to prevent this. So, if you car breaks down, why didn't YOU do more to "prevent" it and fix it before something happened to it, YOU should have replaced it before it broke! Just saying......
I also wanted to say to all the xbox fanboys , Didn't hackers invade accounts of Xbox live security chief just a while ago? (original story posted on April 4th 2011), according to a known gamer magazine company, a hacker by the name of Predator hacked the Xbox Live account of Xbox Live policy enforcement director Stephan Toulouse. And Xbox Live was also disabled for 2 weeks in 2008 SOOOO, Xbox Live isn't all that secure either huh???? and could be next, just saying..
I couldn't sit here and read all these bad comments and not say anything, I just had to stand up for Sony and the PS3!!!!!!

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AnonWTF
Tuesday, April 26, 2011 @ 8:40:02 PM
Reply

Can I come join you ben?

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packersfan66
Tuesday, April 26, 2011 @ 8:46:47 PM
Reply

If someone knew what they were going I bet they could fire up a lawsuit against someone and receive a bunch of money for this.

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Jawknee
Tuesday, April 26, 2011 @ 8:47:27 PM
Reply

Just shows how biased our gaming media really is. LIVE was hacked by some one that MS banned. Note the date of this article. Yet we heard nothing of it until now.

http://www.destructoid.com/banned-xbox-live-user-hacks-microsoft-exec-s-account-198039.phtml

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Deleted User
Tuesday, April 26, 2011 @ 9:06:37 PM

Everywhere you go, the alleged "unbiased" Xbots in the gaming media will make Sony look like the bad guy despite past hack jobs on other companies.

Then in come the insecure Xbox fanboys who must chime in since their console is banned, RRoD'd or have no games and have nothing else to do.

I'm not going to bother listening to any of these liars. We know the truth about them.

For the record, I never use any real credit card on any website, regardless of their "security". I use paid credit cards online and PSN cards on PSN.

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thj_1980
Tuesday, April 26, 2011 @ 9:09:03 PM

Well, there have been lot's of xbots making fun of ps3 saying it is easy to hack and the network is crap. Makes me want to take a cake and throw it at their face, then get some cake after!

Not just your normal average cake but a Dairy Queen cake 10" just out the freezer to not a single minute to soften up:)

Last edited by thj_1980 on 4/26/2011 9:09:57 PM

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LittleBigMidget
Tuesday, April 26, 2011 @ 9:14:52 PM

That LIVE hack is not as severe as someone getting ahold of thousands upon millions of credit cards, and personal information.

Last edited by LittleBigMidget on 4/26/2011 9:16:36 PM

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Jawknee
Tuesday, April 26, 2011 @ 9:20:55 PM

Makes no difference. The kid still got into the executive accounts which would have allowed him to view the personal information MS was trying to protect. Just because he didn't go as far as these PSN hackers doesn't mean the attack wasn't just as much of a risk to peoples info.

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packersfan66
Tuesday, April 26, 2011 @ 9:21:23 PM

That is extremely minor compared to this operation lol

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Jawknee
Tuesday, April 26, 2011 @ 9:23:42 PM

It still doesn't detract from the fact there is a double standard.

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packersfan66
Tuesday, April 26, 2011 @ 9:28:06 PM

It's not a double standard at all. When 70 million people are affected you're going to hear about it a lot louder than when a Microsoft exec. gets hacked for what sounds like a very short period of time.

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Jawknee
Tuesday, April 26, 2011 @ 9:48:38 PM

People were making hay out of this before we even new any info had been comprised. As soon as PSN was hacked gaming sites turned this into a hate fest against Sony.

but hey, what ever you need to tell yourself to ignore the obvious.

Last edited by Jawknee on 4/26/2011 9:50:49 PM

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Underdog15
Wednesday, April 27, 2011 @ 10:50:35 AM

70 million people? lol!
There aren't even 70 million PS3s!

I myself have created 5 (with family and friends) of those 70 million accounts on my PS3! Only mine has credit card info.

Also, it might be worth researching how many PSN cards are purchased and used. Because that would be the number of people who make PSN purchases without credit card info.

I bet it didn't affect even half of that 70 million.

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packersfan66
Wednesday, April 27, 2011 @ 1:35:05 PM

Well if you want to nitpick fine, When 35 million people are affected you're going to hear about it a lot louder than when a Microsoft exec. gets hacked for what sounds like a very short period of time.*

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Underdog15
Wednesday, April 27, 2011 @ 3:25:36 PM

Eh, I still didn't get hacked, and if you pay attention to all the talk here, any information only MAY have been compromised... and even then, it's in an encripted state. So... many many fewer than even 35 million were hacked, if any at all.

My point wasn't so much at nitpicking numbers as it was calling you out on going over the deep end without fully understanding the situation. My calling you out on the 70 million wasn't a numbers issue... it was clearly an attempt to point out your overreaction for the sake of overreacting.

At least I'm sure it was clear to most people...

For a clear picture of what I mean, just read some of The Highlander's posts.

Last edited by Underdog15 on 4/27/2011 3:27:39 PM

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wano
Wednesday, April 27, 2011 @ 8:47:47 PM

"People were making hay out of this before we even new any info had been comprised. As soon as PSN was hacked gaming sites turned this into a hate fest against Sony"


lol, only you could have noticed that jawknee :)


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cve312
Tuesday, April 26, 2011 @ 9:02:51 PM
Reply

Yeah I know Jawknee, I never heard anything about the Xbox live getting hacked in anyway this month until today when I was on a "well-known gamer magazine" website. I stopped going to Gamestop cause they are so biased against the PS3 and their prices. Sony and the PS3 doesnt deserve all this negative comments and bad publicity.

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SnipeySnake
Tuesday, April 26, 2011 @ 10:19:04 PM
Reply

Sooo...anyone think they'd be able to catch this hacker?..

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Jawknee
Tuesday, April 26, 2011 @ 10:32:08 PM

We can only hope.

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LittleBigMidget
Tuesday, April 26, 2011 @ 10:31:18 PM
Reply

Maybe, but if he was able to cause this much damage, I kinda doubt it.

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jimmyhandsome
Tuesday, April 26, 2011 @ 10:31:26 PM
Reply

WTF Sony! At least put PS Home back online so I can get my freak on!

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packersfan66
Tuesday, April 26, 2011 @ 10:47:36 PM

Hahaha I really want to know how you get your freak on in PS Home jimmy

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LittleBigMidget
Tuesday, April 26, 2011 @ 10:37:17 PM
Reply

PSHome requires PSN lol....

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frylock25
Tuesday, April 26, 2011 @ 10:59:46 PM
Reply

also posted by sony:

I wanted to take this opportunity to clarify a point and answer one of the most frequently asked questions today.

There’s a difference in timing between when we identified there was an intrusion and when we learned of consumers’ data being compromised. We learned there was an intrusion April 19th and subsequently shut the services down. We then brought in outside experts to help us learn how the intrusion occurred and to conduct an investigation to determine the nature and scope of the incident. It was necessary to conduct several days of forensic analysis, and it took our experts until yesterday to understand the scope of the breach. We then shared that information with our consumers and announced it publicly this afternoon

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Jawknee
Tuesday, April 26, 2011 @ 11:04:48 PM

So they were giving updates as they became available to them like they have been saying all along.

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frylock25
Tuesday, April 26, 2011 @ 11:14:53 PM

yea for sure and if they found out yesterday, whos to say it wasnt say 5pm, 8pm... late in the day. so they issue the statement after writting it up and making it sound official. gathering all the numbers they will need and links to stuff. proof read your statement a few times and have it approved by whomever. im sure they have like 24 hours or something. official statements dont just write themselves.

Last edited by frylock25 on 4/26/2011 11:15:36 PM

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bigrailer19
Tuesday, April 26, 2011 @ 11:34:01 PM

Yea I just told everyone in a comment to cheek out this very thing at the Playstation blog. I feel like crap that I could be a victim, well am a victim to this. But I know that Sony doesn't want this, and I can guarantee they are and have been doing everything in the best interest of us consumers. If it was the other way around and just being about them as a business I think the PSN would already be back up, cus they wouldn't have cared to tale the time tp figure out how deep the breach was or reinforce it.

Again I can't help but feel victimized and ot sux but the biggest thing for everyone is to realize this isn't Sony's fault! None of it. I just hope developers don't look into this too much and I don't know how they would look at it but I hope the integrity of the PS brand isn't tarnished. The media seems to be doing enough of that!

Those who have had their accounts stolen like LV, and the 75M fella, you need to contact Sony and tell them. They wont know if credit card info was taken until someone speaks up! So let them know so they know what else has happened for certain, in that case it leads to tackling an issue differently on their end!

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shadowscorpio
Tuesday, April 26, 2011 @ 11:17:32 PM
Reply

Jeez. Precisely what I was worried about.

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bigrailer19
Tuesday, April 26, 2011 @ 11:26:11 PM
Reply

I highly highly suggest everyone go to the Playstation blog. They have details about why it took this long to let us know the full length of what happened. They say they knew about the breach on the 19 and brought in outside sources to run forensic tests and they found out about how deep the breach was yesterday evening and told us this afternoon! Seems fair to me but go read it YOURSELVES and hopefully it will silence all you complaining that it took Sony too long to let us know! They obviously have done everything they can up to this point!

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PorkChopGamer
Wednesday, April 27, 2011 @ 12:09:07 AM

'We have had an internal breach in our system and are taking steps to repair and find out how far the breach may have been. As a precaution, please pay attention to any credit cards you may have used on our system as they may have been comprimised. Any further info can be found on the PSBlog ONLY. We will not contact your e-mail or home address. We apologize for any inconvenience and we are working hard to remedy this situation'

Simple, no?
It should have been FIRST day. Heck, it took them three days to tell anyone what was going on. Sony bungled this royally, in my opinion. I'm still and always will be a huge fan of theirs and it doesn't change my opinion of them one bit, but a freakin' screw up is a screw up and it needs to be said.

Last edited by PorkChopGamer on 4/27/2011 12:13:02 AM

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bigrailer19
Wednesday, April 27, 2011 @ 12:25:35 AM

Umm your not the only victim... All your doing is trying to place blame! If you go read the blog and what was posted you realize what Sony has down for you as ther consumer! But apparently placing blame is the way to go! I mean of course you didn't agree to the terms of service when signing up. You just said "accept" right! Of course your not aware that this type of thig happens more often than it should. And of course its sonys fault you used your CC rather than buying PSN cards! You have to realize any time you use your card to make purchases online it's the same thing!

Now back to Sony, and them handling this! They said they brought In outside sources to help with the matter and to do forensic testing! It's pretty apparent that information was scarce! If you wanna blame someone blame the hackers, cus Sony has done nothing wrong! Your asking for information that simply wasn't their! Again we are all victims not just you! It is Sony's best interest to protect their consumers and I guarantee it wouldn't be handled any differently by any othe corporation under the same circumstances because again if their is mo information to give WTF do you expect them to say?

I should also mention as I did earlier I guarantee as soon as they knew there was a breach Sony's lawyers were contacted. It could have been the type of situation where they were advised to make sure they knew what they were dealing with before confronting the public! Take that as you will cus who knows for sure!

Last edited by bigrailer19 on 4/27/2011 12:31:26 AM

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PorkChopGamer
Wednesday, April 27, 2011 @ 12:57:46 AM

I didn't mean to make you so excitable. You're on edge, friend.
My point is that as soon as Sony knew that there was a breach of any kind, they should have erred on the side of caution, and informed people immediately. Not talk to lawyers for damage control, but respect the consumers that have put faith into them to protect their private information. What could have possibly been the downside? At worst, it could have been a false alarm. Now you have hackers that could have had as much as a week with people's personal info because Sony said nothing. I don't expect those who believe Sony can do NO wrong to grasp it, but it could have been handled better.

Last edited by PorkChopGamer on 4/27/2011 1:02:32 AM

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bigrailer19
Wednesday, April 27, 2011 @ 1:10:11 AM

Again your looking for some where to place blame. I'm sorry but I suggest you read the post i put up a couple comments down. Somy did what they were supposed to do by the books. Also for the record I'm not excited I'm very irritated with people blaming Sony because the consumer put their CC info out their to be stolen! Bottom line this is a tragedy but it happened, you can either except that or keep trying to find someone to blame Wich solves nothing. I apologize on behalf of Sony for the way you feel, again your not the only victim.

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bigrailer19
Wednesday, April 27, 2011 @ 1:21:26 AM

This is tough on a lot of people I know. And listen I apologize but we are all in this together. When different views come about, it's hard to sit around and take it. With all that said you have every reason to be upset as a consumer! I shouldn't take that right away or act like u shouldn't be upset. But I want to shed some rationality on people if anything. So please read the comment I left a few comments down and click the link for a very good read!

Sorry man! This whole thing has a lot of people on edge for various reasons, me included!

Last edited by bigrailer19 on 4/27/2011 1:23:28 AM

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bigrailer19
Wednesday, April 27, 2011 @ 1:41:24 AM

I also wanna apologize about the comment "the consumers put their CC information out there to be stolen". That's not what I meant by any means. More along the lines that we as consumers have safer alternatives like PSN cards, but those of us (including myself) who used their CC info have to bear through this burden we feel should never have happened yet did. Obviously none of us would intentionally put our info in harms way. Just typing in the moment and got away from myself, hope everyone understands! :)

Maybe you did make me "excitable"! Ha. Thanks, now I'm all rile up before it's bed time! Night all!

Last edited by bigrailer19 on 4/27/2011 1:44:29 AM

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BikerSaint
Wednesday, April 27, 2011 @ 12:47:28 AM
Reply

Hey guys,

Can someone post Sony's number for me to call?

I need to change my password ASAP, but just realized since the USPS smashed my PS3 beyond repair, I won't be able to get on the PSN for at least 6 weeks after it's back up.

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frylock25
Wednesday, April 27, 2011 @ 12:49:12 AM

800-345-sony

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Highlander
Wednesday, April 27, 2011 @ 1:07:44 AM

You can change your PSN password via the Qriocity web servers once they come back online, you don't need your PS3 to do it.

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jimmyhandsome
Wednesday, April 27, 2011 @ 2:12:02 PM

1-800-eva-heard-of-google?

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Underdog15
Wednesday, April 27, 2011 @ 3:19:57 PM

Google can't change your PSN password.

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Fane1024
Wednesday, April 27, 2011 @ 5:57:52 PM

@Underdog

LOL

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cve312
Wednesday, April 27, 2011 @ 12:54:17 AM
Reply

I agree with you bigrailer19, you are 100% correct.

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bigrailer19
Wednesday, April 27, 2011 @ 1:16:04 AM

I'm not trying to say people shouldnt be upset just so we are clear. But people are acting like Sony is acting out against their consumers by withholding information. But that information was bleak and scarce might I add. You can't just go raising false alarms, you just can't so for them to speak up when the facts were known, keep the PSN down, and work day an night to resolve this, I commend them as a corporation. I feel much better as a consumer knowing they really are trying to resolve this, rather than them just taking it lightly and letting us back on the PSN for their sake! They have done everything right in my eyes, from a business standpoint.

Last edited by bigrailer19 on 4/27/2011 1:18:10 AM

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bigrailer19
Wednesday, April 27, 2011 @ 1:13:09 AM
Reply

This Is an excellent read by a very knowledgable person. He speaks about the subject at hand with a lot of knowledge and clear thoughts. I highly suggest anyone who want more understanding and maybe some relief read this! I couldn't have said it better myself! Maybe it will quiet the storm! ;)

http://forums.sarcasticgamer.com/showpost.php?p=645846&postcount=734

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Jawknee
Wednesday, April 27, 2011 @ 10:52:37 AM

That's a great site. One of their authors who's a lawyer completely destroyed Geothot's and the other jailbreak supporters arguments about how we "can do what ever we want with our purchases". He pretty much predicted this outcome due to lawless hackers attitudes towards antihacking laws.


http://sarcasticgamer.com/wp/index.php/2011/02/geohot-separating-legal-fact-from-fiction.html

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Highlander
Wednesday, April 27, 2011 @ 10:58:55 AM

That was well written, but I think it will fall on very deaf ears. Ever since this console generation kicked off there has been an incredible and irrational amount of hatred aimed at Sony. These events have merely served to re-ignite that hate. No reasonable, rational or factual assessment is going to matter right now. Ignorance and hate are running rampant right now, I have no idea how or when it will cease.

Jawknee, I have been enjoying downvotes for at least two years here and elsewhere for saying the same things. I wish more people shared this gentleman's views.

Last edited by Highlander on 4/27/2011 11:01:02 AM

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Jawknee
Wednesday, April 27, 2011 @ 11:08:09 AM

Me too.

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bigrailer19
Wednesday, April 27, 2011 @ 11:47:54 AM

I need to read the link you posted. But it was such a relief to read that other persons post. All I've been hearing is negatives, it was nice to get see someones point of view who took a step back and rationalized the situation.

On a side note I've started changing all my passwords to my emails, and such, as well as ordered a new debit card (my old one expires in 6 mos. Anyways), just to be safe. And you know it's only taken me 10 min. To do all that. I suggest other users do the same, and maybe you'll feel a little relieved!

BTW Jawknee we gotta play some Uncharted 2 still! ;)

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bigrailer19
Wednesday, April 27, 2011 @ 11:54:46 AM

Highlander-

Your probably right it wont do much... Most people have made up their minds. I just was trying to put a good twist on all this by showing people the rational side of it. I'm not even sure many people will even go to the link. People are just really getting nuts over this, for decent reasons to an extent, but placing blame isn't getting them far either! I decided to deal with the issue as I said above by changing passwords and my debit card, and I feel far more relieved and It took just a few moments.

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Jawknee
Wednesday, April 27, 2011 @ 12:02:08 PM

Fosho.

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Jawknee
Wednesday, April 27, 2011 @ 12:07:35 PM

Ha funny, I have a separate checking account set aside that I pay all my bills out of each month and use it for Netflix and PSN. there's rarely ever more than $100 in the account except when I make a transfer for when the bills come due which is all gone within a matter of days anyways. Even if hackers were to use my card info there wouldn't be much to gain from it. Multiple checking accounts FTW!

Last edited by Jawknee on 4/27/2011 12:10:00 PM

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bigrailer19
Wednesday, April 27, 2011 @ 12:12:54 PM

Do you have multiple Accts. At the same bank?

Ima have to talk to my bank about that! That's a good idea!

Last edited by bigrailer19 on 4/27/2011 12:13:42 PM

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Jawknee
Wednesday, April 27, 2011 @ 1:51:20 PM

Yup, same bank. Though the reason is because I was added to my wifes account which is where most of our money sits and then I kept my personal account open. The one I had before we got married. Not sure it matters though. You should be able to open another account. If they don't let you, you could just open another account at a different bank.

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Bloodysilence19
Wednesday, April 27, 2011 @ 3:53:29 AM
Reply

why is it that people are blowing this up like the world has ended like nuclear wasteland just happened? i got my cred info on bunch of things of Sony but you know what i rather blame myself more than Sony cause i put my cc on psn not Sony them-self. granted Sony should of had the people protected better who kept their cc on psn, but really what company or bank can really say your personal info is 100% save, no one to my knowledge. all people can hope for really is sony is doing the best to their ability to fixing the situation now and lets hope when psn goes up it doesn't get shut down again.

this day will live in infamy for the sony community but you know what we will move on and we will get stronger and rebuild to maximum capacity we can.

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Excelsior1
Wednesday, April 27, 2011 @ 5:23:11 AM
Reply

it does feel like a nuclear event. gamers tend to be pretty a pretty passionate bunch. remove an important part of their hobby and people are going to be upset. combine that with this disaster then you get a nuclear event.

Last edited by Excelsior1 on 4/27/2011 5:25:21 AM

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___________
Wednesday, April 27, 2011 @ 5:31:15 AM
Reply

ONLY NOW THEY TELL US!?!?!?!?!!!!!?!?!?!?!?!?!?!?!?!?!?!?!?!?!?!!?!?!?!
If it happened on the 19th then why did they not inform us then?
Not 8 dYs later!
If your stores on fire you call the fire brigade straight away, not 8 days later!!!!!!!!!
This is exactly why I hate Sony!
SH*T hits the fan, and they try to sweep it under the rug!
Let's not forget the root key debacle a few years ago, or the countless botched firmwares Sony mysteriously replaced on their server without saying boo!
I remember 3.41 I think it was, I removed my HDD and got the infinite loop error and had to wait till the newer FW released before I could use my ps3.
Lucky I got it because a friend of mine had the same problem and $ony was going to charge him 150 bucks just to look at the system!
150 bucks to fix the problem they made!

That's one reason why I hate $ony.
Other reason is their Customer support, or to put it better their lack of!
Every time I ring they say will look into it and ring you tomorrow, but never do I have to ring them to get a update.
They say blah blah blah will update you tomorrow, but never do!
They never do what they say they will!
Apple on the other hand, I got my iPad 2 on Monday for my graphics design class, and can't sync a specific game to it.
Not exactly the biggest problem in the world!
rang apple, 5 minutes on hold normally with $only it's more like 20!
Discussed the issue, said he would update me when he can.
2 hours later a phone call, another 4 hours later another. Call and today another call.
If this was Sony I'd still be sitting here waiting for them to phone me!
For example I'm STILL waiting for them to sort out my PSN ID, 2 months ago they said they would sort it out!
$ony you have to constantly hound them on such a important issue, my CC details have been leaked and they could not give a royal F*CK!
Now how's that customer service for ya!
$ony could learn allot from apple!

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Jawknee
Wednesday, April 27, 2011 @ 11:06:09 AM

You hates Sony so much, stop buying their hardware, games and please never return to this fan site ever again.

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Mog
Wednesday, April 27, 2011 @ 6:36:52 AM
Reply

Man, I feel bad for sony.

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the P-O-B
Wednesday, April 27, 2011 @ 8:21:00 AM
Reply

the whole problem l have with all this crap is if hacks broke in and stole personal info. they knew it the 20th.... they finally admitted it yesterday ..... thats a problem !!!! and the biggest problem l have with this crap is l bought this damn machine , is to play video games !!!!! not to listen to music !! l have a stereo , cds , etc.......... if i want to watch T.V. ...... l will hit the T.V . button on my freakn remote ..... l bought this damn machine for me & my son to play games online ...... to much to ask thou ? they need to flush the music , and the movies ..... l dont need this crap ! just gives more avenues for hacks to break in? plus they could of been back on line by now ... but we cant play till they figure out how they can keep the hacks from stealing songs ...THATS CRAP

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bigrailer19
Wednesday, April 27, 2011 @ 10:13:36 AM

Go to the Playstation blog and read their updates! You'll understand why just now they are telling us! They simply didn't know! They brought in outside sources to help clean up the issue and run forensic tests. They just found out on Monday evening the extent of it! But they did tell us over the weekend to be suspicious of this just in case, so you had your warning! No reason to keep blaming Sony!

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Underdog15
Wednesday, April 27, 2011 @ 3:30:26 PM

@bigrailer

He doesn't even have a Playstation, I'm sure.

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Nynja
Wednesday, April 27, 2011 @ 8:30:50 AM
Reply

Right before PSN went down, someone tried to order a vacation package for over several thousand dollars. My card was declined due to suspicious activity. I have no doubt this was caused by the PSN breach.

The word is that Sony says they have yet to hear about any actual attempts to use the stolen card data. Hey Sony, I'm 1.

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Dustinwp
Wednesday, April 27, 2011 @ 9:39:12 AM

Sure it wasn't from the Epsilon breach in the beginning of April? It was bad enough that US bank issued new cards to all it's members. They also host several other major retailers and were recently hacked as well.

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bigrailer19
Wednesday, April 27, 2011 @ 10:11:24 AM

Yea maybe you should contact Sony directy and tell them rather than posting it in a comments section. Tell them there was suspicious activity so that they know and can handle it differently! How they gonna know If people don't tell them?

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Highlander
Wednesday, April 27, 2011 @ 10:54:58 AM

Considering that every time you use a card in a convenience store, restaurant, or an online merchant or even a nice safe store like Target your card information is given to someone you do not know, there are so very may ways for your card to be compromised it's not even possible to list them. Sure, there's a chance that if the CC information was obtained (which has not been confirmed - read their statement) it could have been used. but to be honest, it's just as (if not more) likely that your card number was stolen at a restaurant when you paid by card, or at a convenience store when you paid by card. People have this blind spot to card use and imagine that only online transactions are a vulnerability. In fact most identity theft and CC compromise come as the result of real physical transactions where someone double swipes the card, or takes the name, number, expiry date and security code off the back.

I'm not saying that it's impossible for teh reason for the fraudulent transaction on your card to be because of this, but I am saying that until Sony can confirm CC numbers were actually obtained, there is at least as much chance that said transaction occurred because of another reason.

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Jawknee
Wednesday, April 27, 2011 @ 10:57:42 AM

Yea I'm betting Dustin is right. Sony already said that they only got the card number, no expression dates or security codes if they even did get that much info. your false charges are more likely related to that hack dustin speaks of.

Last edited by Jawknee on 4/27/2011 10:59:22 AM

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Radiohead
Wednesday, April 27, 2011 @ 9:40:46 AM
Reply

Why are people blaming sony is not like they gave our personal infromation away, its the hackers who are a bunch of criminals who stole our information, they are the ones to blame not sonys security system.

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the P-O-B
Wednesday, April 27, 2011 @ 10:36:19 AM
Reply

l blame sony for taking a game machine and trying to make a damn entertainment center out of it ... no wonder the damn things run so hot !!! INFORMATION OVERLOAD

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Underdog15
Wednesday, April 27, 2011 @ 10:52:57 AM

lol... flame much?

Last edited by Underdog15 on 4/27/2011 10:53:56 AM

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Jawknee
Wednesday, April 27, 2011 @ 10:54:13 AM

Oh God forbid Sony tried to give you a great entertainment experience.

/

Lol, Underdog, this episode was bound to bring out a few trolls. Ones that can't figure out how to use the reply button taboot.

Last edited by Jawknee on 4/27/2011 10:58:58 AM

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Kev85
Wednesday, April 27, 2011 @ 10:48:31 AM
Reply

I normally use psn cards but I have used my credit card before. Psn being down is not the end of the world but this is just fucked up. I hope they track down the people responsible.

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Highlander
Wednesday, April 27, 2011 @ 11:14:47 AM
Reply

Reminder to all : Sony has *not* said that CC numbers were compromised. What they *have* said is this:

"While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained. "

In other words, we have no evidence that shown CC information was accessed, but since we cannot at this time totally rule it out, we are suggesting that as a precaution you keep an eye out.

Again, since they cannot positively rule it out at this stage, Sony also says this in their information:

"If an account holder provided credit card data through PlayStation Network or Qriocity, it is possible that the credit card number (excluding security code) and expiration date may also have been obtained."

It's possible, but by no means certain.

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Jawknee
Wednesday, April 27, 2011 @ 11:49:29 AM

The amount of attention grabbing and deceitful headlines suggesting every single one of those 77million PSN accounts were hacked and CC info was stolen from each one is sickening. Game "journalists" ought to be ashamed of themselves. They are peddling so many lies and misinformation. It's unworthy and a huge disservice to gaming in general. Seems the liar from Connecticut, Senator Blumenthal is trying to throw fuel on the fire as well. I hope people will see these liars and sensationalist's for who they really are and rally behind Sony.

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Highlander
Wednesday, April 27, 2011 @ 12:31:23 PM

I also must again point out that even if password and CC data was accessed, and even stolen, that does not mean that the data was stored in plain text as so many seem to be rather ignorantly concluding. It means that some or all of the hashed passwords and encrypted credit card information may have been accessed and possibly stolen. That's a far cry from the headlines and accusations being thrown around.

Passwords : If the password hash tables were obtained, smart and well resoruced hackers could perform a kind of brute force attack where weak passwords can be matched to the hashes in the hash tables. this would allow the attackers to possibly obtain the passwords to many PSN accounts using the encrypted data taken from PSN. But you need to understand, that in order for a password to be used effectively, when you log into a system, even if the system doesn't store the actual password, but instead stores an encrypted hash, the login process has to be able to take the password entered by the user and hash/encrypt it and match it against the hash stored by the system. That's the fairly standard way of securing passwords, and for it to work, the password hash must be calculable. In other words, for your password to work at all, it has to be possible to repeat the hashing, so the hackers can do the same thing. Weak passwords are easier to attack because a typical attack will hash frequently used password values - such as proper names and compare them to the hashes in the password hash table. Strong passwords are longer and use numbers and odd letter combinations which are infrequently used and are therefore far less likely to be matched by an attacker.

CC numbers are stored in an encrypted format, but once again for a transaction to work, that information must be used with the financial institution to process the transaction. therefore is has to be possible to decrypt the encrypted CC information. Again, if an attacker obtains the encrypted CC details, they can with sufficient time and resource figure out how the numbers are encrypted and access the data.

Regardless of how good the protections are, for this data to be used as it's intended to be used on a system like PSN, it will always be possible for an attacker to make use of the encrypted data.

So, whether the data was stored in plain text or not, Sony is correct to warn users that their data may have been accessed - because it may. this same truth is evident every time there is a successful hack or data breech of a financial or commerce system. Whether or not an attacker has the capability of decrypting the encrypted data, because however unlikely it is, it's still possible that an attacker could find a way to decrypt the information, you *have* to warn users of the possibility of someone accessing their data. If you don't warn people, you're simply being irresponsible.

But warning people of the possibility is not the same as saying it has happened.

Honestly, anyone who knows anything about security knows that there are attacks of this nature pretty much every day. We just don't hear about most of them. It doesn't matter how good your security is, both commercial and governmental (intelligence agencies even) systems have been attacked and broken into. Sensitive data has been stolen or accessed. Sony is no different to these others, except it has taken more than 4 years for it to happen.

But to read the report, blog posts and user comments/forum posts you'd think that Sony had simply left an open Admin level account for people to use and nicely names plain text export files of the user and CC data for the attackers to take. What rubbish. They did nothing of the sort.

But, let's not let fact, or reason get in the way of a good old fashioned hate driven feeding frenzy.

I'm considering simply staying off the internet for a week or two, it's just too annoying for words.

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Eternal
Wednesday, April 27, 2011 @ 11:35:45 AM
Reply

How did they do all this...damn these hackers!

Get a life you freaks!
and stop stealing other people's properties

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jimmyhandsome
Wednesday, April 27, 2011 @ 2:42:52 PM
Reply

Most of the topics on this subject have been discussed at great length already (talk about beating a dead horse with a sledge hammer) but one I haven't really seen too much is how badly this will negatively impact PSN developers. I'd imagine they're losing plenty of money already with the service being down- but what about in the future? There will be plenty of PSN members that will no longer have their debit/credit card info stored on Sony's network (myself included).

I still plan on downloading PSN games, but with a prepaid card. It may not seem like there is a difference but once that card runs out of funds I won't be able to buy any games. Bye-bye impulse purchases. There have been plenty of PSN games I've downloaded because I was just cruising the PS Store and saw a sale, or read a description and said "sure, why not? It's 5 bucks, charge my debit card". I can assure you that won't be the case if I have a $20 prepaid card and want to make sure I have enough money for a game coming out that I want. I feel bad for these indie developers. They're the ones that'll be effed the most at the end of the day.

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Highlander
Wednesday, April 27, 2011 @ 3:02:17 PM

That might change if Sony adds a way to use Paypal to make payment. You wouldn't have your card on file with Sony, but with Paypal instead. Of course, then someone will attack Paypal and the effect will be much the same. The things is, this isn't the first (by any means) successful attack on a system where personal data possibly including credit card numbers has been accessed, and it surely will not be the last.

What confuses me is the extremely strong reaction (some might say over reaction) to this particular event. When banks and other financial organizations are compromised, we often do not find out until some time after the attack, yet because Sony took the extraordinary step of taking their own network down people became aware of this hack almost as soon as Sony did. Sony's had to wait for forensic analysis of the data to figure out if anything was compromised, and told everyone as soon as it could, once that information became available. They didn't wait for weeks or a month to pass before spilling the beans. Nor has Sony sought to minimize the nature of the attack, unlike just about every other attack involving card numbers I've seen.

I just don't get why this is so different, and why this is apparently changing some people's behavior in a specific manner, where previous large CC data compromises have not.

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jimmyhandsome
Wednesday, April 27, 2011 @ 3:14:55 PM

Perhaps it is a complete overreaction by many. I can't speak for very many of these people but just for myself. One of the more recent (and larger) companies to have customer's CC information compromised was TJX corporation a few years back. This however, did not affect me as I don't shop at Marshall's, TJ Maxx, etc.

I could safely say that this PSN attack has been the only time (to my knowledge) that my personal information (excluding hackers getting a hold of my email address) and perhaps, financial information has been compromised. It'd be foolish of me to not take the necessary steps to make sure my info is safe. Especially if Sony has become a big target for hackers thanks to George "I have a tiny dick" Hotz.

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VampDeLeon
Wednesday, April 27, 2011 @ 3:50:55 PM
Reply

I think this was all done in revenge for Playstation being the top console.

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Robochic
Wednesday, April 27, 2011 @ 7:19:20 PM
Reply

Question is netflix effected by this thats the only thing I've used my cc on?
Also when you have a cc in the US do you need to know the 3 digit security numbers in Canada any time making purchases it asks for them and you can't store them on the system if so people are still safe.
I don't blame Sony this could of happened to anyone M$,nintendo (no reason too) hells I know our canadian gov't got hacked last year and that was serious so to say this should happen we're not in the 90s well back then internet wasn't important and cc were never used on pc's so you can't compare the two. And to whomever says they are suing Sony well have fun with a counter suite after you loose.

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phade2blaq
Thursday, April 28, 2011 @ 5:47:47 PM
Reply

This is no laughing matter is Identity Theft has grown by leaps and bounds in this country over the past few years !

For anyone who has had their ID stolen, it's a daunting task trying to clear your name in the wake of someone fraudulently using your information to obtain credit !

You just can't call the credit reporting bureau's and say hey someone used my identity and I need to have that removed from my report !

It isn't as easy as some seem to suggest and it certainly isn't menial as some seem to think !

Clearing your name after someone used it illegally is no laughing matter when you have to start wading through what those people may have done with your information and since Sony waited almost a full week to disclose the information, the thieves already had a week's head start !

By having people's physical home address, that could potentially lead to someone trying to break into your among many other nasty things that could happen !

Last edited by phade2blaq on 4/28/2011 5:48:56 PM

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