SOE: No Personal Information Was Exposed Or Lost

With the recent breach of the PlayStation Network's security, concerned PS3 users are wondering how far the damage stretches.

Many have assumed that because their PSN and Qriocity data has been compromised, their personal information stored with Sony Online Entertainment products was also in jeopardy. Obviously, this whole mess has been a hot topic in Sony's forums, and SOE representatives are on hand to confirm that gamers can feel safe with SOE:

"We have been conducting a thorough investigation and, to the best of our knowledge, no customer personal information got out to any unauthorized person or persons."

However, they do add the caveat that they continue to investigate, and should they find any evidence of personal data exposure or loss, they will "promptly notify customers." They do remind us that "SOE's systems and databases are separate from PSN's," which sort of explains how service for Free Realms and DC Universe Online has been restored.

By the way, SOE plans to "make good" on the downtime players suffered (although they haven't said exactly how), and they plan to hold a bunch of in-game events in the coming weeks.

Tags: soe, sony online entertainment, psn, psn outage

4/28/2011 10:28:05 AM Ben Dutka

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Comments (81 posts)

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ColTater
Thursday, April 28, 2011 @ 10:44:44 AM
Reply

I am just glad they are saying they will "make good" regarding the downtime. I am a Plus member and was hoping for some type of minor compensation. Heck, for me even a $2 credit would be something. I mean it was only 44.99 for 15 months, so 7-10 days down really doesn't average out to be that much money. It'd be nice though if they gave all maybe a $10 store credit, or at least a voucher for one free SOE game, not a third party game. Just have to wait and see what they come up with.

3 up, 3 down

main_event05
Thursday, April 28, 2011 @ 11:24:17 AM

should plus members be comped anything extra? sure you pay but what exactly do you pay for?? I can understand if the PSN was down for at least 30 days since some people only buy month to month, but other than betas, are plus subscribers really missing out on what they pay for?

3 up, 0 down

ColTater
Thursday, April 28, 2011 @ 11:39:48 AM

Well, if I am not comped financially, they could just extend my Plus service for another 2 weeks or however long it takes to come back up past the time it is set to expire as of now.

As far as your question as to what do I pay for, um I pay for a Premium Service that isn't available. I purchase stuff weekly, not monthly.

1 up, 2 down

main_event05
Thursday, April 28, 2011 @ 11:49:42 AM

no need for hostility I was just making a point. the things that you buy will still be there when the network comes back. since you purchased a year long subscription, I don't see how a few missed days would hurt you.

0 up, 0 down

ColTater
Thursday, April 28, 2011 @ 12:00:48 PM

No hostility at all. And your point is valid that the stuff will still be there when it comes back up, so no it doesn't hurt me, it is just more of an annoyance and inconvenience, and when it is something I pay for, I would expect some kind of compensation for the inconvenience.

1 up, 1 down

main_event05
Thursday, April 28, 2011 @ 12:08:32 PM

ok, well just drop the Plus subscription from the equation and what you have left is just a regular PSN member who can't access the network whom Sony is gonna comp somehow.

**I started off strong there but I lost my train of thought cause my project finished rendering and I stopped to check it out.

0 up, 0 down

slugga_status
Thursday, April 28, 2011 @ 12:09:25 PM

I agree a simple time credit for Plus members would be adequate enough. Some Plus members could have been in the final week of their subscription and lost 2 weeks..

We don't need any PSN cash or free games because it simply isn't that big of a deal..

1 up, 0 down

Underdog15
Thursday, April 28, 2011 @ 1:38:31 PM

I can see them offering something though. When Microsoft was down for 13 days, they offered nothing. And that's a paid service.

Sony would have a reason to still bounce back as the bigger man with that little factoid. And PSN is free access, already.

3 up, 1 down

Naztycuts
Thursday, April 28, 2011 @ 1:58:12 PM

@underdog
M$ gave out a copy of a game called Undertow during their 11 day outage in '08. I don't think they ever gave an explanation for it though.

0 up, 0 down

Underdog15
Thursday, April 28, 2011 @ 2:17:17 PM

Really?!?! I still had my 360 back then and had an XBL account. I got married in the summer of '08, which is when I got rid of the system.

But I obviously missed something when they gave that away because I never got my copy. :(

Perhaps it's because I'm not living in America?

0 up, 0 down

jimmyhandsome
Thursday, April 28, 2011 @ 4:54:54 PM

I got that game too, it sucked. I don't remember XBL being down though. I read reports apparently it was down for a few people in certain regions.

0 up, 0 down

Gimmedat
Thursday, April 28, 2011 @ 9:18:23 PM

This is so ridiculous that huffington post is saying that SOE is shutting down PSN for good.There is no fact checking going at all in this situation,people are spitting out bs and websites are sopping it up with a biscuit yall,lol.

2 up, 0 down

Killa Tequilla
Thursday, April 28, 2011 @ 10:46:53 AM
Reply

This proves IGN's ignorance. 1:10 - 1:35.
Now I know I can't trust them & they are 360 fanboys.

http://www.youtube.com/watch?v=t0qO_XgAsV0

Last edited by Killa Tequilla on 4/28/2011 10:47:33 AM

7 up, 0 down

maxpontiac
Thursday, April 28, 2011 @ 10:52:03 AM

I don't need to see that video to understand that IGN favors the 360.

10 up, 0 down

Highlander
Thursday, April 28, 2011 @ 10:53:43 AM

Hmmm...

I guess it depends when IGN made the video, but clearly Sony only knew the extent of the breach for about 12 hours before they made their public statement, and even more clearly they have stated that there is no evidence that CC details were accessed.

It should also be pointed out that depending on how liberal you are with your personal information, far more is available to everyone in the globe via Facebook if you use Facebook, or any of the other social networking sites for that matter. That doesn't even begin to cover what Google knows about you.

5 up, 0 down

Clamedeus
Thursday, April 28, 2011 @ 10:54:45 AM

I'm surprised you haven't caught on sooner than now with IGN.

Last edited by Clamedeus on 4/28/2011 10:55:23 AM

6 up, 0 down

gangan19
Thursday, April 28, 2011 @ 12:05:01 PM

Allot of gaming websites noway days favors the xbox, even when a game releases on ps3 first then on xbox a month later, they would review the game on the xbox a month before it releases on that console.

I can't understand why people go through the length to talk down on the ps3.

3 up, 0 down

wizzardofozzy
Thursday, April 28, 2011 @ 12:07:51 PM

EDIT:Irrelevant post.I'm completely out of it today,I knew this yesterday.I thought this was the final"everything's ok"

Me need sleepy.

Last edited by wizzardofozzy on 4/28/2011 12:58:43 PM

0 up, 0 down

WorldEndsWithMe
Thursday, April 28, 2011 @ 12:14:13 PM

Not defending IGN, they are xbots, but I didn't see any gross misconduct in that video.

3 up, 1 down

AshT
Thursday, April 28, 2011 @ 12:17:05 PM

everything IGN says smells big bais against sony

1 up, 0 down

Killa Tequilla
Thursday, April 28, 2011 @ 12:26:14 PM

@World they said information WAS accessed & how bout that Kevin Butler picture?

1 up, 0 down

Snorge
Thursday, April 28, 2011 @ 12:46:33 PM

@WorldEndsWithMe

I didnt either ....Had to rewind to make sure I didnt miss something...nothing bad in that vid , I think you (Killa Tequilla
were prob looking too deep on that one...BUT IGN is indeed 360 favored but there was no evidence THIS time

Last edited by Snorge on 4/28/2011 12:47:21 PM

1 up, 0 down

WorldEndsWithMe
Thursday, April 28, 2011 @ 4:12:37 PM

eh, technically private info was accessed, never mind the state of that info. And it's standard practice to use a company's spokesperson or mascots in artwork, even artwork that isn't flattering.

0 up, 0 down

Underdog15
Thursday, April 28, 2011 @ 10:58:41 AM
Reply

That's nice to hear.

But I wasn't worried. I maintain the stance that I am solely responsible for my banking transactions. The second I start putting trust in a third party is the same second I prove my inability to monitor my own funds.

If something had happened to my CC number, I would have quickly discovered it, and I would have fixed it within the day. I will do that if it happens in the future as well.

I was never worried, and neither should anyone else have been. The lawsuits we're hearing of should shortly come with new notification that suits will be dropped.

The whole thing is silly. The only thing worth being miffed about is that PSN has been down... which is only an inconvenience and nothing more.

This whole debacle has done little more than prove our elitist sense of entitlement as a society. For those who know how to monitor their own funds and know what's most important in life, I'm sure they feel a bit of shame for those around them screaming about the falling sky.

/rant

5 up, 0 down

maxpontiac
Thursday, April 28, 2011 @ 11:46:48 AM

Isn't that the truth? The Bank I use reminds me on a constant basis when something is happening with my money.

But hey, Sony has sure been in the headlines!

4 up, 0 down

WorldEndsWithMe
Thursday, April 28, 2011 @ 12:16:55 PM

*Fist pump*

4 up, 0 down

packersfan66
Thursday, April 28, 2011 @ 11:00:15 AM
Reply

Good.

0 up, 0 down

Underdog15
Thursday, April 28, 2011 @ 11:22:10 AM
Reply

For those rushing to cancel their credit cards.

Make sure you don't cancel your credit card accounts. Please ensure you are merely getting a new card for the sake of preventing fraud.

Cancelling an account can have an adverse effect on your credit rating.

When you call your CC company regarding this issue, be sure to ask them how to properly do so without hurting your rating.

The best thing to do is nothing. Literally. Just watch your account closely. Not obsessively so, but as a rule you should always monitor your accounts a few times a week. If something weird happens, your CC company can fix it without penalty to you so long as you're on top of your game.

3 up, 0 down

Darwin1967
Thursday, April 28, 2011 @ 1:03:32 PM

I'm sure they would also find a way to charge you for cancelling your card and issuing you another one. They will get you coming or going....I hace CC companies!

0 up, 0 down

Underdog15
Thursday, April 28, 2011 @ 1:42:25 PM

I'm not sure... if there's fraudulent activity, it's a security feature. Every card has insurance built in. It a "reason" to own a credit card.

I had an unusual purchase about 2 years ago where I bought something in Ontario, and litterally 15 minutes later, it was used at a gas station in BC... which is like a 4 hour flight away.

CC company reimbursed my money, shipped me a new card, and handled the investigation. Didn't cost me a dime. (Although I also don't know the conclusion of said investigation, if it even happened)

Last edited by Underdog15 on 4/28/2011 1:43:15 PM

4 up, 0 down

AcHiLLiA
Thursday, April 28, 2011 @ 11:23:23 AM
Reply

Very good to hear, still be buying PSN cards anyways.

2 up, 0 down

tornado03
Thursday, April 28, 2011 @ 11:25:05 AM
Reply

Awesome. That's good to hear. It sounds like there getting more confident about restoring the network, we may get it back sooner than what we think. DC Universe Gamers enjoy yourself! It's a Celebration! Ign, in your FACE!

3 up, 0 down

BikerSaint
Thursday, April 28, 2011 @ 11:38:53 AM
Reply

On a related note....

Report: Sony Providing New PlayStation 3 SDKs Before PSN Comes Online.

http://www.gamasutra.com/view/news/34332/Report_Sony_Providing_New_PlayStation_SDKs_Before_PSN_Comes_Online.php

As downtime for Sony's PlayStation Network lingers on, Gamasutra sources report that Sony has asked some developers to install new SDKs on their PlayStation 3 devkits prior to the service coming back online.

These new SDKs will provide new security features in response to the massive data leak earlier this week, which compromised user information including passwords, addresses, and perhaps even credit card information.

1 up, 0 down

mid10smaradoarg
Thursday, April 28, 2011 @ 11:58:24 AM

Hey biker did you read the link i left for you in this topic?? Rumor: PSN Shut Down Due To Rebug Custom Firmware

0 up, 0 down

BikerSaint
Thursday, April 28, 2011 @ 12:29:00 PM

mid10smaradoarg,
Yeah thanks, I did read it.

But like I said before I'm 1000% a non-tech n00Bie, so it was wound up being all Greek to me, and all I derived out of it was a headache, LOL.

But "thanks again" for looking out!!!!!

1 up, 0 down

Highlander
Friday, April 29, 2011 @ 11:42:18 AM

Hmm... I wonder whether that's purely network related, or if Sony is taking the opportunity to change some keys before several significant new games arrive.

0 up, 0 down

gangan19
Thursday, April 28, 2011 @ 11:46:35 AM
Reply

I tried to log in in my capital one credit card website where I see my statements and pay the bill and it just told me that..."to many wrong passwords had been entered...please call their contact number.

I guess someone else was trying to get a hold of my information. I suggest to change your passwords guys.

*Hates the new scroll bar -_- *

Last edited by gangan19 on 4/28/2011 11:47:04 AM

1 up, 0 down

maxpontiac
Thursday, April 28, 2011 @ 11:47:40 AM

I somewhat agree with this scroll bar. An option sure would have been nice!

0 up, 0 down

main_event05
Thursday, April 28, 2011 @ 11:51:25 AM

there is an option.

Right under the bar the says comments there are two new buttons "Toggle Scroll" and "Reload Comments"

4 up, 0 down

gangan19
Thursday, April 28, 2011 @ 11:53:43 AM

The toggle scrolling option is right bellow the comments tittle. It just doesn't work with some browsers or maybe a restart of the browser. It works after I had restarted my computer cause windows always wants to update everyday.

After I leave a comment it pops back up.

0 up, 0 down

WorldEndsWithMe
Thursday, April 28, 2011 @ 12:21:34 PM

Wait what happened? I'm not sure I understand. If someone was trying to use your credit card they wouldn't need a password, so they were just trying to get into your capital one account online for some reason?

Last edited by WorldEndsWithMe on 4/28/2011 12:21:45 PM

1 up, 0 down

gangan19
Thursday, April 28, 2011 @ 12:57:05 PM

I just don't know man. My password is saved on my computer something I don't do at all, I was just tired of typing it in every time. That's why I thought it was funny.

How can I enter a wrong password if it's saved on the site.?

I believe someone somewhere else was trying to access it cause my email on the psn is the same as capital one. That's what I think Idk

0 up, 0 down

WorldEndsWithMe
Thursday, April 28, 2011 @ 4:14:14 PM

THIS site is supposed to have my password saved but half the time it fills it in wrong and I have to do the damn CAPTCHA thing. I hate it.

Last edited by WorldEndsWithMe on 4/28/2011 4:14:25 PM

1 up, 0 down

gangan19
Thursday, April 28, 2011 @ 6:12:41 PM

oh? i never had a problem...with this site yet.

0 up, 0 down

BikerSaint
Thursday, April 28, 2011 @ 11:52:25 AM
Reply

On another related note.....

Hulu & SOE Make Amends For PSN Outage, Cost Estimates Differ For Data Breach.

http://www.gamasutra.com/view/news/34325/Hulu_SOE_Make_Amends_For_PSN_Outage_Cost_Estimates_Differ_For_Data_Breach.php

Streaming video service Hulu and developer Sony Online Entertainment are making special offers to customers in the wake of a PSN outage and associated customer data breach that could end up costing Sony anywhere from tens of millions to tens of billions.

Hulu Plus subscribers were informed by e-mail today that they will receive a one-week credit for the $8 per month subscription to compensate for the inability to access the service through the PS3 since last Wednesday, even though access through other devices including PCs and smartphones was not affected.

Sony Online Entertainment, meanwhile, has promised to host compensatory special events across all their online games this weekend, according to a Kotaku report. The company also promised it would "make good" with players of the PS3 versions of DC Universe Online and Free Realms, with more specific information to come shortly.

Estimates differ widely regarding how much the breach of PSN customer data associated with the outage will end up costing Sony itself.

Speaking to Forbes, data-security research firm The Ponemon Institute estimates damages from such breaches averaged $318 per compromised record in 2010, which could add up to a cost of over $24 billion in Sony's case, according to the report.

Wedbush Morgan Analyst Michael Pachter, however, told Shacknews he thought overall damage to Sony would be minimal, pinning direct cost of the PSN outage at $10 million in revenues and $3 million in profits per week.

Indirect costs from lowered consumer trust could expand this number, Pachter said, unless Sony makes a concerted effort to redeem itself with free offers to customers in the next few months.

The Rothken law firm has already brought a class action lawsuit against Sony for exposing customer data, and the UK Information Minister has promised to question Sony regarding the affair

1 up, 0 down

RadioHeader
Thursday, April 28, 2011 @ 2:29:10 PM

"Sony Online Entertainment, meanwhile, has promised to host compensatory special events across all their online games this weekend"

PSN's back up this weekend? Excellente! I hope a special event includes winning a P4 in GT5. I just cannot save 20 mill.

Another special event - Put Geo's and other known hackers faces in Killzone multiplayer, and make the heads massive for optimum headshots.

0 up, 0 down

WorldEndsWithMe
Thursday, April 28, 2011 @ 12:24:04 PM
Reply

Well I don't have any SOE products so I don't care. But I had hoped that stuff announced for DC Universe meant PSN would be back by the weekend. So much for that. I don't wanna game online but I wanna surf the store for goodies and my netflix is all messed up. I know "it still works" but it keeps cutting out and f*cking up.

Last edited by WorldEndsWithMe on 4/28/2011 12:24:18 PM

0 up, 0 down

gangan19
Thursday, April 28, 2011 @ 1:04:42 PM

Really!? wow, I have mostly all Sony products.

DVD, portable cd player, earphones, home theater receiver, ps3 of course, and a 3d tv soon i hope

0 up, 0 down

WorldEndsWithMe
Thursday, April 28, 2011 @ 4:15:08 PM

I have Sony products but not Sony Online Entertainment like MMOs.

1 up, 0 down

kraygen
Thursday, April 28, 2011 @ 4:31:35 PM

Really? That's weird world, I haven't had any issues with netflix other than having to tell it twice to try and log in.

Very odd.

0 up, 0 down

gangan19
Thursday, April 28, 2011 @ 6:13:54 PM

I see now! that i should have read that better :)

0 up, 0 down

BikerSaint
Thursday, April 28, 2011 @ 12:38:18 PM
Reply

I said before & I'll say it again....

Since Geo the J.O. is basically walking free with only a slap on the wrist for all the shite he's caused gamers & Sony, & especially because he's "STILL" f*cking mouthing off & gloating over it, my only wish is that they send the most sadistic LEO MF'ers they can find to go after all of these hackers a$$-hats from this very moment now on.
(and it's just a crying shame this couldn't be done retroactively too)

And that they tack their arrest & search warrants directly to the hackers testicles in 187 different places, using a industrial sized pneumatic 10penny nail gun(with each warrant being done separately, of course).

Also, once of the prison bus inside the bullpen, all these "NEW FISH" need to get gang-hacked daily, just the same way that they've been literally doing to us all.

3 up, 0 down

Darwin1967
Thursday, April 28, 2011 @ 1:08:57 PM

LOL!! Couldn't have said it any better!

1 up, 0 down

Underdog15
Thursday, April 28, 2011 @ 1:50:40 PM

Dear BikerSaint,

I'm awfully glad we're friendo's.

-Underdog15

2 up, 0 down

RadioHeader
Thursday, April 28, 2011 @ 2:40:10 PM

It's a nice plan, but hackers don't have testicles.

1 up, 0 down

BikerSaint
Thursday, April 28, 2011 @ 6:07:38 PM

Underdog15,

Ha, no worries, The Saint has a halo.

(Hmmmm....now where did I leave that damn bent up tarnished hunk of junk)

0 up, 0 down

BikerSaint
Thursday, April 28, 2011 @ 6:08:55 PM

RadioHeader, you're right,

I meant to write raisins

0 up, 0 down

Underdog15
Friday, April 29, 2011 @ 9:38:00 AM

I see your halo. It's being held up by those horns. lol

0 up, 0 down

BikerSaint
Friday, April 29, 2011 @ 9:48:48 PM

Underdog15,
Oh...so that's where it it.

Thanks, I thought I had tossed it out after it started turning my horns green.

Pssst....got any extra steel wool & Brasso, or Tarn-ex on ya???

0 up, 0 down

Robochic
Thursday, April 28, 2011 @ 12:59:20 PM
Reply

Well thats good to hear, Can't wait to be back online soon :)

0 up, 0 down

Clamedeus
Thursday, April 28, 2011 @ 1:02:13 PM

Indeed. ^_^

0 up, 0 down

tanner1
Thursday, April 28, 2011 @ 1:33:48 PM
Reply

If Ign are so bias towards the 360, then why did they give the Ps3 console of the year in '08 and '09??

0 up, 0 down

Underdog15
Thursday, April 28, 2011 @ 1:51:29 PM

Really? links please. I've never heard that, and would LOVE to see it!

And what about 2010?

0 up, 0 down

tornado03
Thursday, April 28, 2011 @ 2:08:14 PM

If IGN did, I don't think they had much of a choice. Think about. The PS3 is a POWER HOUSE! It has more hardware and software than the 360 and the Wii. That's why I sold my 360 because it's a bad investment. Sony has Bluray, a browser, free online gaming
, etc. ign would be a laughing stalk. The only awards 360 or wii could receive are console sales. MS pays royalties to a lot of companies. Sony is the competition. Ign is on the payroll! Good morning Mr. Bill Gates.

Last edited by tornado03 on 4/28/2011 2:12:58 PM

1 up, 0 down

WarmageddoN
Thursday, April 28, 2011 @ 2:46:09 PM
Reply

I'm sorry but i dont believe a damn thing anyone says. Especially billionaires. The only people i trust is my son and wife. =)

Last edited by WarmageddoN on 4/28/2011 2:47:57 PM

1 up, 0 down

WorldEndsWithMe
Thursday, April 28, 2011 @ 4:15:42 PM

Yeah, look at Trump. What a bloated liar.

0 up, 0 down

tlpn99
Thursday, April 28, 2011 @ 4:16:33 PM
Reply

I understand the plus members wanting some kind of compensation and fair play to Sony if they offer it to everyone.

I wouldn't be that bothered if it was only just the plus members though, the only thing it's causing me at the moment is inconvenience but as Ben and many others have stated in the past we all have SP games to play and continue doing.

Enjoying Tiger Woods 2012 and Episodes of Liberty City at the min, plus Mortal Kombat and Portal 2 to keep me well entertained.

Last edited by tlpn99 on 4/28/2011 4:17:10 PM

0 up, 0 down

gray_eagle
Thursday, April 28, 2011 @ 4:33:54 PM
Reply

i was a ps+ member up until my account got banned (thats another story) "if" i still had that account, i would'nt want any money or a free game(s). just add the two weeks i would have lost. ps+ members have'nt really lost anything except for the time psn has been down.
since i'm no longer a ps+, i don't feel that sony owes me anything.

0 up, 0 down

kraygen
Thursday, April 28, 2011 @ 4:34:49 PM
Reply

Not sure why hacking psn would get you into SOE, if they can't run the same free realm account on psn and computer then they probably aren't even the same servers.

Most likely they're not connected, but they don't want to say nothing happened because they don't want people to think they're not taking things seriously.

0 up, 0 down

DazeOfWar
Thursday, April 28, 2011 @ 5:04:34 PM
Reply

I was loyal to Sony before, during, and will be after all this blows over. I had a 360 and when I paid for Live I had issues all the time. Plus not counting the many systems I went through.

I was never worried about my info and never will be. When PSN is back up I plan on spending more money. I've really been wanting to play some Dino Crisis.

3 up, 0 down

Akuma07
Thursday, April 28, 2011 @ 6:11:37 PM
Reply

I am confused.

Over the past week they were saying that users personal data had been stolen.... now they are saying that it hasn't?

Can someone please explain this, it is a very confusing article.

0 up, 0 down

Alienange
Thursday, April 28, 2011 @ 6:29:13 PM

The article is pretty clear in saying "SOE's systems and databases are separate from PSN's."

Your PSN info has been compromised. Your SOE's info has not. ie: Free Realms and DC Universe stuff...

1 up, 0 down

Akuma07
Thursday, April 28, 2011 @ 9:09:09 PM

Whats the difference between SOE and PSN, and if SOE is just game info, who cares if it WAS stolen?

0 up, 0 down

BikerSaint
Thursday, April 28, 2011 @ 7:14:57 PM
Reply

For all those who think they're going to make out like a bandit by jumping on the PSN "class-action suit" bandwagon.

Yesterdays Supreme Court's decision in another-class action may have just put the ka-pow altogether to all that......

AT&T v. Concepcion Supreme Court Ruling Bad News for Future Class Actions
April 28, 2011

http://www.gamepolitics.com/2011/04/28/atampt-v-concepcion-supreme-court-ruling-bad-news-future-class-actions

Yesterday the Supreme Court of the United States ruled on AT&T v. Concepcion, a case that dealt with class action lawsuits.

In light of the PlayStation security breach and the first class action suits being prepared, this decision could be bad news for consumers. To find out what impact this could have on any potential class action suits against Sony, we turn to Jennifer Mercurio, Vice President & General Counsel for the Entertainment Consumers Association (ECA). According to Mercurio, the ruling on AT&T v Concepcion is horrible news for consumers in general - and in particular – to PSN users who want to sue Sony as a group:

"AT&T v Concepcion is basically a death knell to class action lawsuits in the US. The 5-4 Supreme Court of the Unites States ruling invalidated a California law that attempted to limit contract arbitration clauses considered unfair to consumers. The decision, however, doesn’t stop disgruntled consumers from 'suing' a company for a real or perceived wrongs – like in the present PSN situation.

Basically, the AT&T decision holds consumers to whatever contract they signed. So if there’s an arbitration clause in that contract which says they must arbitrate any issues individually, the AT&T decision holds them to that."

Those interested can read the decision, Justice Thomas' concurrence and the dissent, from above link.

1 up, 0 down

the P-O-B
Thursday, April 28, 2011 @ 8:00:22 PM
Reply

great everyone wants to sue SONY ! great now the price for a new PS 3 just went up a 100 bucks ..... & maybe we can start paying to play ..... they will have us pay .... hey , morons you want to sue someone , go walk in front of a freakn bus , or something .... who do u think is paying for the gulf oil disaster ? the oil company ? NO ITS US MORONS!!!!

0 up, 1 down

Clamedeus
Thursday, April 28, 2011 @ 8:09:56 PM

I believe there is only one person suing Sony right now, I haven't come across any news about any other people suing.

And I highly doubt the PS3 will go up in price, I really don't think they have a case on Sony with the information they have.

1 up, 1 down

___________
Friday, April 29, 2011 @ 4:41:46 AM

WTF are they suppose to do after the company put there personal and account info out for anyone to see!
send them flowers?

0 up, 3 down

Fane1024
Friday, April 29, 2011 @ 5:33:16 AM

Clamedeus,

I'm pretty sure it's a class-action lawsuit. There's always one named party at the start, but the suit will eventually include many people.

Where's our resident lawyer?

1 up, 0 down

___________
Friday, April 29, 2011 @ 4:40:16 AM
Reply

there on different servers so they should be OK.
hope they will be giving refund for ps3 users, a friend of mine just bought the game and subscription a day before the outage and suffice to say hes PISSED!
cant say that i blame him!

0 up, 1 down

the P-O-B
Friday, April 29, 2011 @ 5:35:57 AM
Reply

NO YOU DO NOT SUE SONY !!!! THEY DDNT HACK IN & STEAL INFO !!!!! THE DAMN HAKER DID IT not sony ... so the morons that filed suit , needs to be sueing the HACKER !!! not sony period if l was the judge , l be charging all the morons court cost , after l had thrown there law suit out.......

0 up, 0 down

gray_eagle
Friday, April 29, 2011 @ 8:45:40 PM
Reply

its probably a father who would rather watch sports on tv rather than spend time with his kid(s)during the psn outage.
(no offense to sport fans out there)

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