PS3 News: PSN Outage Q&A #2, Sony Hints At "Goodwill Gesture" - PS3 News

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PSN Outage Q&A #2, Sony Hints At "Goodwill Gesture"

For all of you keeping a close eye on any official updates from Sony, it's time for Q&A #2 at the PlayStation Blog.

First off, they confirm your download history and Friends list won't be affected by the downtime and secondly, for all of you who have played more single-player lately, your Trophies "are intact." As soon as things come back online, they'll be re-synched. Furthermore, any data on the cloud for PlayStation Plus members will also be restored, and to repeat Sony Online Entertainment's comments earlier in the week, they issue the following clarification from SOE concerning MMOs like DC Universe Online:

"We apologize for any inconvenience players may have experienced as a result of the recent service interruption. As a global leader in online gaming, SOE is committed to delivering stable and entertaining games for players of all ages. To thank players for their patience, we will be hosting special events across our game portfolio. We are also working on a “make good” plan for players of the PS3 versions of DC Universe Online and Free Realms. Details will be available soon on the individual game websites and forums."

Lastly, as far as a "goodwill gesture" for this whole mess, the answer is vague, but Sony says they're "currently evaluating ways to show appreciation" for our patience. No idea what that might be just yet, but we're sure users have a few ideas.

Tags: psn, psn outage, playstation network, sony

4/29/2011 10:51:22 AM Ben Dutka

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Comments (94 posts)

jimmyhandsome
Friday, April 29, 2011 @ 11:00:36 AM
Reply

Probably free copies of Infamous 2 for all 77 million members. It'll pass Black Ops for the highest "sales" evah!!!!!

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Underdog15
Friday, April 29, 2011 @ 11:08:54 AM

Sweet! That means I'll get 5 copies for all the accounts for my family and friends on my PS3!

Can't complain about that. lol

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Lord carlos
Friday, April 29, 2011 @ 11:03:08 AM
Reply

Its all good
But i really want to co op kill some insurgents with my bro in operation flashpoint!!

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Danny007
Friday, April 29, 2011 @ 11:03:19 AM
Reply

They'll probably give something good. Its Sony, they never dissapoint.

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faraga
Friday, April 29, 2011 @ 11:03:56 AM
Reply

I don't really want or need something in return, I'll be happy if the PSN is back online with some features added.

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Riku994
Friday, April 29, 2011 @ 11:04:28 AM
Reply

20 or 50 bucks of PSN money for all! They'd go bankrupt XD

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Highlander
Friday, April 29, 2011 @ 11:47:48 AM

They could make cloud based saves a standard, free, PSN feature....that would be a very nice gesture to all, though Plus subscribers might want something else since they already have that...

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WorldEndsWithMe
Friday, April 29, 2011 @ 1:09:01 PM

Cloud based saves should be for all so long as they allow jerkoff devs to lock saves. I mean what's the point? It's not like you can use another person's save to get trophies anyway.

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Soultaker
Friday, April 29, 2011 @ 1:45:17 PM

Highlander if they did that though then the hackers im sure would do ANYTHING to get that feature lol and ruin the playstation experience even worse than they've already done already.

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Highlander
Friday, April 29, 2011 @ 1:50:37 PM

I'm thinking cloud saves for all and cross game chat for Plus members...

Actually, having written that out, it sounds far more reasonable and likely than I thought.

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___________
Saturday, April 30, 2011 @ 3:43:02 AM

no, cloud saves are useless because there still locked to your account!
WTF is the point of being able to backup your saves if you cant use them on a different account?

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bigrailer19
Friday, April 29, 2011 @ 11:04:29 AM
Reply

They really are doing the right thing here, releasing all these Q and A's! I felt theyve done a good job anyways, but these recent updates of communication really helps! I also think it's great Sony would even think about some sort of compensation, even though they really don't need to. We shouldnt be holding out our hands fr something we dont even pay for. None the less it just shows Sony doesn't want to be in this situation and they will do what's necessary for their consumers.

Anyways it really seems the storm is blowing over. Yesterday I didn't see many headlines on this subject of the PSN outage and this morning I havnt seen any. This is the only thing closely related as anything else Sony has said on the matter! Seems to me people just wanted to get a jump on bashing Sony, anything they can use to dismiss their existence. But again I just wanna see this all dissapear!

It's been a hot topic and I'm glad Ben and PSX have kept us updated even though I've seen a few comments get a lil rowdy! ;) so thanks for keeping us informed through all this as well!

Last edited by bigrailer19 on 4/29/2011 11:07:22 AM

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Killa Tequilla
Friday, April 29, 2011 @ 11:11:47 AM
Reply

Everything has been answered pretty much. Just 1 thing missing here - when will it be back up?

Now I'm kinda feeling the effects of PSN being down 9 days now.

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Clamedeus
Friday, April 29, 2011 @ 11:15:29 AM

Well the estimate right now is May 3rd. Not sure if it's possible in that time frame. But anything is possible.

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Killa Tequilla
Friday, April 29, 2011 @ 11:22:56 AM

Where exactly did you get May 3rd from?

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Excelsior1
Friday, April 29, 2011 @ 11:46:16 AM

sony just told me within a week. they said it's definitely not coming up on this weekend. they told me 2-7 days when i phoned them last saturday so i don't even think they know.

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Highlander
Friday, April 29, 2011 @ 12:02:09 PM

Well, remember they are issuing a new firmware update, everything has to be fully restored, rebuilt and tested. The Forensic teams have to be 'done' with the systems, and the new SDKs will have to be distributed to developers. Lots to do in very little time.

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Clamedeus
Friday, April 29, 2011 @ 12:43:19 PM

@Killa

Someone told me that Sony said it or something, but I don't know if Sony has it on the site or not, but I don't believe it's true considering how much they have to do.

And what Highlander stated as well, so I believe May 3rd won't be a concrete date what the person told me. What the person told me is probably false.

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WorldEndsWithMe
Friday, April 29, 2011 @ 1:10:03 PM

I read they are hoping to have "Some features" up by May 4th.

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Clamedeus
Friday, April 29, 2011 @ 1:37:28 PM

@WorldEndsWithMe

I think that's what the guy meant to say to me, but he might of messed up on the dating when he said May, 3rd.

It could be possible some features will work on May 4th, I'm not ruling anything out yet.

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Highlander
Friday, April 29, 2011 @ 1:58:07 PM

May 3rd would be good, but I want them to take their time to get it right. No point in going through all of this if they are hacked again within 6 months is there?

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Clamedeus
Friday, April 29, 2011 @ 2:38:08 PM

Certainly not Highlander.

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Dancemachine55
Saturday, April 30, 2011 @ 1:03:37 AM

Since Sony has concentrated on having great single player games to go along with popular multiplayer games, unlike some consoles that concentrate faaar too much on multiplayer (*cough* Xbox *cough*), I am totally fine with Sony taking their time to get all the kinks ironed out.

I would much rather they get it right and get the PSN so secure that hackers would take days to even just get a name. With MGS4, Infamous, Uncharted 2, Dead Space 2, Killzone 3, Heavy Rain with Move, Modnation racers story mode, LBP 2 story mode, Final fantasy XIII, Red Dead Redemption, Gran Turismo 5 and Assassin's Creed 2 to keep me company (along with many great Wii titles I'm yet to finish), I think I'll be fine for whatever length of time PSN is down for.

I also have a 360, and am currently having a few go's of Gears 3 beta. Fun, but the shotgun is WAAAY too overpowered. Also getting into Fable 2, big time! Love that game. Just ignore everything that prat Peter Molyneux boasted about and you'll find it's a good game.

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Dreno
Friday, April 29, 2011 @ 11:22:47 AM
Reply

I'm not looking for any kind of of compensation. Sony does need to do that.

....

Wait!

What if its like a public beating of every hacker involved in this?

Id be good with that. That would be an excellent "goodwill gesture"

A guy can dream right

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Beamboom
Friday, April 29, 2011 @ 11:31:00 AM
Reply

Gonna be lovely to put this behind us and focus on what matters again: The games. :)


Last edited by Beamboom on 4/29/2011 11:31:29 AM

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Highlander
Friday, April 29, 2011 @ 11:45:43 AM

Indeed! I think it's time for an Uncharted 2 triple cash bonus weekend!

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Clamedeus
Friday, April 29, 2011 @ 1:02:32 PM

I agree Beamboom.

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Highlander
Friday, April 29, 2011 @ 11:33:17 AM
Reply

I like that they thank their customers for their "extraordinary patience". Sony is very correctly recognizing the patience being shown. I hope that their customers continue to be patient because at this point, the biggest victim of the attack is Sony.

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Beamboom
Friday, April 29, 2011 @ 11:41:13 AM

Agreed.

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Excelsior1
Friday, April 29, 2011 @ 11:49:17 AM
Reply

yes!!! sony thanked me for my extraordinary patience.

Last edited by Excelsior1 on 4/29/2011 11:50:11 AM

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Highlander
Friday, April 29, 2011 @ 12:00:30 PM

LOL! Well, if you analyze corporate statements and the language used, I've never seen a company use that phrase before. I've seen plenty of "thank you for your patience" statements before that were simply off the cuff, throw away statements meant for nothing but PR.I just think it's an interesting turn of phrase because it does indicate that whoever is behind the communication has made some attempt to recognize the frustration of the customer. I know you'll say I'm looking too deeply into it, but when you've seen as many corporate thank you's as I have, you get used to the form letter phrasing. At very least Sony isn't doing that.

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Clamedeus
Friday, April 29, 2011 @ 12:45:36 PM

I agree Highlander.

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WorldEndsWithMe
Friday, April 29, 2011 @ 1:11:09 PM

I would have said "Tremendous patience".

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Clamedeus
Friday, April 29, 2011 @ 1:38:59 PM

@World

Haha, yeah. I'm definitely one of those people who are extremely patient when it comes to things.

I've been that way since i was 9 years old.

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Highlander
Friday, April 29, 2011 @ 1:53:59 PM

I learned a very important life lesson working for the UK's Civil Service a long time ago. When things go wrong - and they will - running around like a headless chicken and trying to 'do' something about that which you have no control is pointless. Every time there was a crisis of any kind, the most productive course of action - for those not directly involved - was to be patient and adopt a wait and see position. The simple truth is that what will happen, will happen, and generally speaking things do work out in the end. The trick is being patient and catching the crest of the wave at the end of the event so you don't miss the end-game...

Last edited by Highlander on 4/29/2011 1:54:29 PM

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Clamedeus
Friday, April 29, 2011 @ 2:39:32 PM

That's very true Highlander.

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WorldEndsWithMe
Friday, April 29, 2011 @ 2:47:37 PM

I'm happy to have access to patience when I need it. I worry the current generation does not.

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Clamedeus
Friday, April 29, 2011 @ 5:32:52 PM

Indeed World, I have seen a lot of people who can't even wait for a minute and throw fits about it. Even at stop lights, before it even turns green people beep horns over and over before it has even turned.

It's pretty ridiculous if you ask me.

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main_event05
Friday, April 29, 2011 @ 12:28:52 PM
Reply

A goodwill gesture from Sony to me would be some sort of update that somehow enables my PS3 to go on search and destroy missions targeting Xbox 360s.

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Clamedeus
Friday, April 29, 2011 @ 12:45:55 PM

Lol

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WorldEndsWithMe
Friday, April 29, 2011 @ 1:11:50 PM

I do that in real life.

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main_event05
Friday, April 29, 2011 @ 4:26:34 PM

World, we gotta hang out sometime. BTW I just got a new katana, so... yea...

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WorldEndsWithMe
Friday, April 29, 2011 @ 5:20:33 PM

If you're ever in the frozen north stop on by.

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Clamedeus
Friday, April 29, 2011 @ 5:33:50 PM

I have a Katana, but it's not real it's a display one. Could I join anyway? :p

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main_event05
Friday, April 29, 2011 @ 6:07:14 PM

@ Clamedeus
I don't mind, lol. And a sledgehammer would work just as well. however, if you need a battle ready katana check these out.

http://www.trueswords. com/

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Clamedeus
Friday, April 29, 2011 @ 9:43:05 PM

Nice! Thanks for the site, I will use this when I need some Katanas to buy.

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Highlightreel
Friday, April 29, 2011 @ 12:32:30 PM
Reply

I don't think they need to compensate us either, but it's mo def a nice gesture. The issue now is it's generally not good to bring something like that up and then not follow through with it. They were better off not mentioning it at all until they just did it. Now with all the discussion about it, there will undoubtedly be people pissed at the compensation.

I think a good thing would be to sell psn money for half off. For example, we could buy $10 for our 'wallet's' and Sony could give us $10 for a total of $20. That way, we get free $$ and they get us to spend more money. It looks good to people because they are giving money for 50% off. (And based on their margin, they'd recoup some of their gifted $10 by having us spend $10 so it's not as bad for Sony). Plus, it looks great to the outsiders. And certainly not all 77 million accounts will take advantage of that.

Or they could just put everything at 1/2 off in the psn store.

I am sort of getting annoyed as I was excited to play Socom with some old Socom friends. "I'm in a glass case of emotion!"

Stay classy PSX...

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the P-O-B
Friday, April 29, 2011 @ 12:50:20 PM
Reply

DONT CARE , about trophies ... dont care what they are going to give us .... dont care about my friends list..... just tell us when you are going to turn it back on ..... for l can change my pass word ...... plus l read that they weren't going to turn it on ,till they could make sure no one can steal content...... l think they should turn on online part .... and keep stores closed till they can figure that out ..... most of the 70 million of us dont steal nothing from them .... but here we r being punished like we all did it r something
..COME ON AND TELL US WHEN U R GOING TO TURN IT ON
IS THAT TO MUCH TO ASK?

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Beamboom
Friday, April 29, 2011 @ 1:00:20 PM

Chill, dude. We are not punished. We are getting a safer, better psn. That's what we want.
I reckon the potential danger is over, all looks to be good, now give them time to make a good, stable update that make our psn safer than ever and no rushed patchwork.
I've not been an unconditional defender of Sony in this case, but if there's one thing I will defend it will be their right to "publish when it's done" - it's the only way in this case.

We do not want a repetition of this, can it be avoided.


Last edited by Beamboom on 4/29/2011 1:15:05 PM

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RadioHeader
Friday, April 29, 2011 @ 1:58:40 PM

They're gonna wait 'til the hackers get bored and work their magic on XBL. Everyone should be able to witness their extraordinary powerz. fkn nerds...

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Ben Dutka PSXE [Administrator]
Friday, April 29, 2011 @ 2:33:18 PM

Try decaf and a book.

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Neo_Aeon666
Friday, April 29, 2011 @ 12:55:23 PM
Reply

Yeah give us blood sony.

As a goodwill gesture... Give us the head of all involved hackers on a spear. That way they can also set an exemple :D Those bishes messed with our precious gaming time and need to be eleminated. No pity.

Last edited by Neo_Aeon666 on 4/29/2011 12:56:18 PM

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RadioHeader
Friday, April 29, 2011 @ 2:02:17 PM

Being beheaded is too good for them.

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Bloodysilence19
Friday, April 29, 2011 @ 12:57:07 PM
Reply

free game from the psn store only think i can really think of, not some high price game but like a game under $7dollars a game that no really plays much. other than that nothing i would really want, plus members don't need anything, except maybe expand the cloud memory bigger, only got 30mb left now.

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WorldEndsWithMe
Friday, April 29, 2011 @ 1:16:36 PM
Reply

I don't need nothin, but since you asked I wouldn't mind a sale on DLC across the board. That sh*t cost too much most of the time.

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DjEezzy
Friday, April 29, 2011 @ 1:16:44 PM
Reply

Everybody gets "Plus" 3 months for free!!! Heck even a year!!!! For plus members, you get a free game!!! LOL

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BikerSaint
Saturday, April 30, 2011 @ 2:41:08 AM

Hey Sony,

I don't need you to give me anything.

But if I had to wish for something, I wish for another PS3 to replace the one that USPS-smashed just so I can get back to awesomeness yesterday.

Psssst....I don't need a brand new machine, just make it a refurbished Phat 60 & I'll be in the 12th level of Cloud 9, chapter: Heaven.

Help a gamer brother out here.. I already feel like I've died & went through the hellfires of Puratory without a PS3!!!!!

But if not, a better browser then maybe????

Pretty please????

Last edited by BikerSaint on 4/30/2011 2:48:21 AM

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DazeOfWar
Friday, April 29, 2011 @ 1:20:35 PM
Reply

I knew Sony was going to take care of us PSNers. Overall I don't need anything from them just want PSN back online working and stronger than ever. It's good to see them getting this out.

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Eternal
Friday, April 29, 2011 @ 1:20:40 PM
Reply

I'm sure it's nothing big whatever it is...
But i hope they make the PSN more secure

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DazeOfWar
Friday, April 29, 2011 @ 1:22:20 PM
Reply

I knew Sony was going to take care of us PSNers. Overall I don't need anything from them just want PSN back online working and stronger than ever. It's good to see them getting this out.

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ACE88
Friday, April 29, 2011 @ 1:35:30 PM
Reply

on the sony website on the blog section sony states that SOME of the features on PSN will be back online by may 3rd, a week from yesterday but im hoping for a miracle and that it comes back online by tomorrow or sunday, i need to get my GTA fix in lol =:^P

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sha4dowknight05
Friday, April 29, 2011 @ 1:53:18 PM
Reply

WHAT I WANT FROM THEM:

1 BIG APOLOGY AS SOON WAS EVERY USER SIGNS IN AGAIN TO THE NETWORK

FREE 3 MONTH PLAYSTATION PLUS MEMBER SHIP FOR ALL USERS

3-5 FREE PSN TITLES FOR FREE

A BIG 20%-50% OFF SELECT PLAYSTATION STORE CONTENT AS WELL AS 5 FREE MOVIE RENTALS

BETTER SERVERS MORE STABLE GAMEPLAY

ALSO, THE CUSTOM SOUNDTRACK, CROSS GAME VIDEO AND VOICE CHAT FEATURE IS WELCOMED AS LONG AS NOT DIFFICULTIES TIE IN WITH RUDUCED GAMEPLAY LAG, AND FRAMRATE PROBLEMS COME WITH IT.

THIS WILL SHUT EVERY PERSON SAYING THIER PS3 IS USELESS.

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Highlander
Friday, April 29, 2011 @ 1:56:30 PM

You don't want much do you? Did you major in "Exploiting Other's Misfortune" at the College of Life or something?

;)

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RadioHeader
Friday, April 29, 2011 @ 2:09:16 PM

I WANT ONE NIGHT WITH CHLOE!

ANYTHING LESS THAN ONE HOUR WITH ELENA AND I WILL BE SERIOUSLY PISSED!!!

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matt99
Friday, April 29, 2011 @ 2:30:45 PM

@RadioHeader
That response made my day haha.

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Clamedeus
Friday, April 29, 2011 @ 2:41:32 PM

@RadioHeader

Lol, I wouldn't mind that as well. I'm more attracted to brunettes so Chloe would be my main choice. :P

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WorldEndsWithMe
Friday, April 29, 2011 @ 2:49:09 PM

I just want you to stop the caps. And get back on your meds.

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sha4dowknight05
Friday, April 29, 2011 @ 4:16:36 PM

hey i just expressed my thoughts that's all.

sorry for the caps
but for real, that wouldn't be bad.

BUt for real 2 weeks is quite the time the estimaeted tiem back on is tuesday and 13 days is pretty close to 2 weeks.

Some people around my area have sold their ps3 and gotten xbox 360. Stupid fools.

For a big company this would redeem all the fault and down time people expreienced.

Why would I get thumbs down maybe for cap locks?

who wouldn't want this?

ANd people who have clamied without psn their ps3 is useless, it's not without online.

Last edited by sha4dowknight05 on 4/29/2011 4:24:24 PM

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PANICinc
Friday, April 29, 2011 @ 6:07:52 PM

All caps and piss poor grammar.

FAIL

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main_event05
Friday, April 29, 2011 @ 6:12:39 PM

eww, again with the cross chat?

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BikerSaint
Saturday, April 30, 2011 @ 2:57:11 AM

I just want Sony to tell me that Miss sweet-cheeks will wearing her hair up in bunsonetta 2....er....
....Bayonetta 2.

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duomaxwell007
Friday, April 29, 2011 @ 2:07:51 PM
Reply

would be nice if they gave us obe free download of ANY 20 dollar or less game on the PS store..... (under siege ftw!!)

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Phoelix
Friday, April 29, 2011 @ 2:35:02 PM
Reply

Here's an idea: cloud saves that aren't cripplingly small.

Seriously, give all members something like 60 gigs... storage is cheap (I mean like less than a quarter (yes, $.25) for a GB on Amazon). That's less than $15/person.

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Sol
Friday, April 29, 2011 @ 2:36:20 PM
Reply

All I want... is PS2 Backwards compatibility! Give us that and I'm square, lol.

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Highlander
Friday, April 29, 2011 @ 2:57:19 PM
Reply

OK folks. Let me give you an example of the kind of lengths some 'journalists' are going to in order to target Sony - still.

The link below is to an extremely speculative piece based on paranoia, some tweets and a few comments from GeoHot. Excellent sources of information if I must say so myself. No, but seriously, this kind of unfounded speculation and fear mongering is utterly reprehensible, and to my mind at least is motivated out of a hatred For Sony and a desire to do the company harm.

No offense to any 'journalist' like the author of this piece, but there are 1000's of people who's livelihoods and families depend on their income from working for Sony. What does furthering the agenda of a bunch of anarchic hackers or Sony's competitors have to do with responsible journalism?

http://www.theregister.co.uk/2011/04/29/sony_playstation_breach_analysis/

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RadioHeader
Saturday, April 30, 2011 @ 8:38:22 AM

My god! Some of the comments on that BS article make me ashamed to be a member of the same species.

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Highlander
Sunday, May 01, 2011 @ 1:27:03 PM

I posted a comment calling the author down on the article. The comment never made it, and the author pinged me in an email. I'm not playing with them any more.

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Mornelithe
Friday, April 29, 2011 @ 3:01:15 PM
Reply

I really really don't want to see them set a precedent that bad behavior from some third party, will get people free stuff. To foks who're paying for subscriptions and truly lost uot monetarily, yes, I feel something should be afford to them. But, other than that...I don't need anything.

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FatherSun
Friday, April 29, 2011 @ 3:07:50 PM
Reply

If I am compensated then Thank You Sony but what I really want is all this to end and a more secure experience. As secure as possible that is.

I am curious. The security that did exist for the personal information. Was it insured? If it was implemented by Sony then probably not. But if they had an outside vendor that assisted with it I would think there should have been some type of insurance for it. Not sure how it was done but I would like to know.

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Jed
Friday, April 29, 2011 @ 3:25:25 PM
Reply

Somehow, I just dont think most of the people out there won't be happy with whatever this gesture is.

I just heard on TV that the group responsible for this Is bragging about having 2.2 mil credit card numbers. But they didn't say who it was. Personally I cand of find that hard to believe after hearing what Sony and the credit card companies are saying.

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Highlander
Friday, April 29, 2011 @ 3:35:37 PM

The same claim supposedly involves the credit card verification number off the back of your card too. Sadly - for the claims - Sony never asked for, or stored that piece of information. So whatever these people are claiming to have, I find it really difficult to believe that it came from Sony.

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bigrailer19
Friday, April 29, 2011 @ 4:02:34 PM

I've read a few articles this morning that in some underground forums there is talk about CC numbers and apparently they are wanting to sell them for $100,000. I Guess my whole thing is, regardless if it's underground or not. Why would anyone able to Hack the PSN then advertise it publically by telling people what they wish to do with the information.

But on the flip side to that if this is an act by someone else making these claims that wasn't involved or doesnt actually have this info, why would they be dumb enough to involve themselves in this mess? It's just outta control.

Hopefully your right highlander that these people are claiming they have the 3 digit security code also. That just solidifies they are not factual claims since Sony did not store that information!

Last edited by bigrailer19 on 4/29/2011 4:10:19 PM

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erislocker
Friday, April 29, 2011 @ 4:14:38 PM
Reply

how about just some money in form of online credit? then we choose how to spend it?

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DirtySkillzHD
Friday, April 29, 2011 @ 5:59:29 PM
Reply

Lol they did not dissapoint by this mess in the 1st place? Come on we are headed for 2weeks downtime and any fanboy comments wont be responded to so just do not come at me with fanboy comments

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P 10 Gaming
Friday, April 29, 2011 @ 6:27:43 PM
Reply

I hope Plus members get something a little extra since we paid out of love for Sony lol well I did

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YashaZz
Friday, April 29, 2011 @ 8:02:30 PM
Reply

Hey guys, It's a little off topic for my question but:

Do you think our credit information will get stolen (maybe it already did) and "used" in other means? I just want to hear your opinions on this.

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Zen_Zarab
Friday, April 29, 2011 @ 8:19:24 PM
Reply

Kool, a loco roco T-Shirt. >.<

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xnonsuchx
Friday, April 29, 2011 @ 9:10:43 PM
Reply

I think the horrible scrolling comments 'feature' here annoys me more than the PSN being down. ;-)

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ZettaiSeigi
Friday, April 29, 2011 @ 9:48:47 PM
Reply

Maybe I'm being too kind but I don't really need a "goodwill gesture" from Sony, even if I am a Plus subscriber. Sure, it will be appreciated and most other users would be happy that Sony is at least considering one. I guess what really matters to me is that Sony take their time in beefing up the security of PSN before bringing it back up.

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sha4dowknight05
Saturday, April 30, 2011 @ 12:03:30 AM
Reply

I don't know why people disliked my comment up above maybe it's all caplocks, but really it would be nice to have all of those things up there. 2 weeks is quite the time, for people and lot's are complaining. I got my single player games to play, but what sony should worry about is beefing up security and the people that are pissed off. There has to be a sense of good customer service and valuing customers that's why my list up there should come into effect as soon as psn comes back. Maybe not the cross voice chat, cross video chat, custom soundtracks, they are nice features and why wouldn't you want them????

disliking it is almost like pre-ordering a game but not taking the bonus special pre-order code.

Obviously better security is a must, but as a goodwill sony has said to be done, that wouldn't be bad. A guy can dream can't he?

Last edited by sha4dowknight05 on 4/30/2011 12:06:49 AM

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___________
Saturday, April 30, 2011 @ 3:45:23 AM
Reply

i think a months free PSN+ subscription is more then fair!
plus it could turn from a loss to a profit, it could convince allot of people to finally jump in.

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Kall555
Saturday, April 30, 2011 @ 8:24:47 PM
Reply

Noone needs this "get well soon" sympathy love letter garbage, people just want the PSN fixed. Get that done as quickly as possible with more stable security & that will be the best gift you could give your consumers.

Cute thought though.

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Fane1024
Sunday, May 01, 2011 @ 12:44:53 AM
Reply

Info is up on the PS Blog.

Everyone gets a month of PS Plus.

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Bloodysilence19
Sunday, May 01, 2011 @ 1:53:29 AM
Reply

everybody look on the new blog bost like fane1024 has said to get the update on what went down at the sony conference. reading peoples comments after the conference still on other sites, people still upset and not please what sony has said. they still think sony doesn't care about the consumer. really sony is giving non ps+ members a free month trial and current ps+ members a extra free month and giving all of us free content which of course means a game, so what more could sony give us. also them saying, psn will be up and we be able to play online again next week, should shut up most of us complaining that we cant plan online. imo sony did a great job at describing in better detail on what went wrong, even showing how the hacker hack their network and last they actually bowed and apologize which to me is all i ask for was apology nothing more really.

Last edited by Bloodysilence19 on 5/1/2011 1:56:48 AM

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