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Analyst On PSN Issue: No Long-Term Ill Effect On Sony

The PlayStation Network issue is a big deal, but the real question is: what long-term effects will it have on Sony and the PlayStation brand?

Well, according to EEDAR analyst Jesse Divnich, while there will most certainly be a short-term effect, Sony should rebound to full strength a few months down the road. The analyst notes that "as the shift to a cashless society continues," security breaches such as the one that hit the PSN "will continue to occur." Essentially, there's just no avoiding it so we all must remain vigilant. He also reminds us that what happened with the Network "happens daily around the world." Here's the official EEDAR statement on the matter:

"We are saddened to hear about the recent events with Sonys PlayStation Network. What happened to Sony could have happened to anyone one and we believe Sony will continue their vigilance in restoring the PlayStation Network. In addition, we believe Sony will continue to provide full transparency to consumers as to what personal information has been compromised in addition to providing information on the steps consumers should take in order to secure the compromised information. To date they have gone above and beyond their legal requirements on keeping consumers informed and this is something we should all appreciate in light of these events."

Now, as far as impact on the PlayStation brand and its platforms, Divnich believes in the short-term, software and digital purchases will be negatively affected but as time goes on, he sees "no cause for concern for Sony or third-party publishers." Here are a few bullet-points to take home with you:

-- EEDAR believes that sales levels for software and hardware will return to normal within a matter of months. It is assumed that Sony will make great efforts to restore the consumer confidence of the PlayStation Network.

-- EEDAR expects to see Sony dedicate greater resources to the PlayStation network and the online experience as a result of this event. This may include providing additional exclusive content in order to restore consumer confidence.

-- EEDAR does not believe that this security breach will have any long-term negative economical impact on the PlayStation Network environment.

And one last thing- Divnich cites the "Red Ring of Death" problem with the Xbox 360 - an ongoing hardware issue that lasted for years - as proof that consumers are forgiving. Yeah, well, can't argue with that. Consumers would have to be forgiving in the face of a 1-in-3 hardware failure ratio; the 360 pulled through just fine, didn't it?

Tags: eedar, jesse divnich, psn, psn outage, sony

5/3/2011 9:20:29 AM Ben Dutka

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Comments (82 posts)

Vivi_Gamer
Tuesday, May 03, 2011 @ 9:36:11 AM
Reply

It's not over yet, PSN still is not online...
But I won't say that I have been put off, It'll be the same as normal i hope...

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Underdog15
Tuesday, May 03, 2011 @ 9:41:31 AM
Reply

It's nice to have an high-end analyst reinforce my feelings on the issue.

Last edited by Underdog15 on 5/3/2011 9:41:43 AM

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Highlander
Tuesday, May 03, 2011 @ 10:01:59 AM

Indeed Underdog.

Paradoxically, we may see Sony and partners bring even more content to PSN after this in order to solidify the service as an attractive offering. But also, as this analyst suggests, Sony will devote a lot of effort into making the platform secure, and re-testing and enhancing that security going forwards. I suspect that in fact, security may become one of their primary concerns in future - especially as the law in most countries hasn't even figured out the e-commerce of the 90's never mind that of today.

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Beamboom
Tuesday, May 03, 2011 @ 10:13:50 AM

@High: "security may become one of their primary concerns" - I agree, and it's about time if you ask me.
There can only be good things out of this, as long as none of us, the users, have to pay for their earlier mistakes/flaws/sloppyness/whatever-you-like-to-call-it. PSN could quite possibly become one of the safest of these kind of networks now!

@Underdog: And I don't think anyone doubted that there would be few long term effects of this, Underdog. That was not the topic of the discussions earlier. What we discussed (if you refer to our discussion) were the degree of responsibility here.

@all :) : Dunno about you guys but I am going to celebrate the return of psn by shopping at *least* one game from the psn-store, when it is back, just to toss in my support for Sony. :)


Last edited by Beamboom on 5/3/2011 10:20:22 AM

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Underdog15
Tuesday, May 03, 2011 @ 10:45:03 AM

I know, Beamboom. I wasn't referring to discussions. It was a pretty open comment not directed towards anything in particular other than what the article was about.

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Highlander
Tuesday, May 03, 2011 @ 10:48:41 AM

BeamBoom,

What I was meaning with the primary concern wasn't that security isn't already a major concern for Sony. More that it now becomes a board level concern. By making it a board level concern, I'd hope that will mean that even though security is a pure cost, it will be better financed and given a stronger voice in decision making. Operationally, I think that security is already (and was) a primary concern for SOE and SNEI. But these events will drive the importance of security up to the board level - which is important. Most organizations have a CIO, but very few have a Chief Information Security Officer, the CIO is supposed to wear two hats. By splitting that responsibility at the board level, Sony is giving a very strong voice to someone who's only focus is the security of their systems.

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Beamboom
Tuesday, May 03, 2011 @ 10:49:55 AM

Alright, cool :)

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Beamboom
Tuesday, May 03, 2011 @ 11:03:39 AM

There is something weird going on with the comment field nowadays. The "ok cool" was posted after Underdogs post, then Highs post get tucked between those, and it all get me utterly confused.

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Underdog15
Tuesday, May 03, 2011 @ 11:13:33 AM

I saw that happen yesterday too. Weird.

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Killa Tequilla
Tuesday, May 03, 2011 @ 9:41:51 AM
Reply

To date they have gone above and beyond their legal requirements on keeping consumers informed and this is something we should all appreciate in light of these events.

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Beamboom
Tuesday, May 03, 2011 @ 10:10:52 AM

Ok that reply was originally attached to another post :D Not yours, Tequila.

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Beamboom
Tuesday, May 03, 2011 @ 10:11:21 AM

... And the reply above was supposed to be after the one below. :D

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Beamboom
Tuesday, May 03, 2011 @ 10:00:59 AM

Speaking of annoying net hacks, can't you do *anything* to get rid of these suckers? It sure would beat adding a scroll window to the comments... :)

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Playstation_Fan
Tuesday, May 03, 2011 @ 9:58:41 AM
Reply

Ok this is off topic but i heard psn in japan is up and u.s/ euro regions go up today anyone kno if this is true ?

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Beamboom
Tuesday, May 03, 2011 @ 10:34:14 AM

Not up here in europe yet at least.

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Highlander
Tuesday, May 03, 2011 @ 9:59:05 AM
Reply

Personally I tend to agree with this analysis. In the short term it's very embarrassing, but long term this hardens Sony's systems against future attack, and it makes customers aware that no system is truly secure and they need to be careful.

Personally I also hope that this awakens law makers to the importance of platform security in the digital economy. I'm referring to things like encryption and hashing algorithms. There needs to be a level of regulation of these things that places a requirement on service providers to use at least a certain minimum standard for encryption and hashing, a standard that is updated regularly based on developments both in technology and cryptographic approaches. The law also needs to be tightened up regarding system abuse and hacking. It's all jolly fun until something goes wrong. While I am not entirely sure that custom firmware played a direct role in this hack (although it's possible), the digital economy cannot work without some method for securing the delivery of items and protection of transactions at the client. So breaking the encryption used to protect a platform client presents a clear danger to the digital economy.

There are lots of aspects of this, but in truth our legal structure is not built to handle the digital economy or the technology that moves it. As we move forwards, that has to change. There need to be stronger obligations on platform holders/ service providers, just as there needs to be legal protection of the platform security, making breaking platform security an offense.

Hackers - the kind that do it for a hobby and proclaim their interest in Homebrew and Linux - will have to find other ways to satisfy themselves. Their hobby is not particularly compatible with having secure platforms in a digital economy.

I have a feeling we're in for a long few years while the law catches up.

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WorldEndsWithMe
Tuesday, May 03, 2011 @ 10:11:56 AM

Homebrew hackers should just be happy that they will always be able to use Microsoft platforms for their needs.

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jaybiv
Tuesday, May 03, 2011 @ 10:00:27 AM
Reply

Sony's crisis plan starting with the Q&As 'til now has been exceptional. The giving up tons of free groceries to thank us for sticking with them will go a long way to soothing any ill will customers had for the outage.

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WorldEndsWithMe
Tuesday, May 03, 2011 @ 10:12:21 AM

They're giving us food?

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Lord carlos
Tuesday, May 03, 2011 @ 10:07:00 AM
Reply

Step 1:Rebuild playstation network.
Step 2:???
Step 3:Profit

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Clamedeus
Tuesday, May 03, 2011 @ 3:18:29 PM

Step 2 would be to play. ;)

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Beamboom
Tuesday, May 03, 2011 @ 10:07:35 AM
Reply

I think it is obvious that they are right in their "analysis". It's a safe bet. Just think of all the stupid mistakes large corporations have done over the years. Toyota with their car that could flip during quick turns springs to mind. They are still the largest(?) car manufacturer in the world.

Consumers generally do not "care"/understand about the more advanced issues, they forget and keep buying. This is why such a huge responsibility rest on the corporations shoulders.

Last edited by Beamboom on 5/3/2011 10:09:13 AM

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WorldEndsWithMe
Tuesday, May 03, 2011 @ 10:15:57 AM
Reply

Mr. Divnich is probably right, once something is out of the news these days people just forget it ever happened. "There was an oil spill?"

Here's hoping Sony recovers very quickly so we can get back to talking about the games we all want to play and can get off this latest fanboy bandwagon.

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Beamboom
Tuesday, May 03, 2011 @ 10:45:43 AM

Hehe - exactly. What oil spill? :)

Yeah I can't wait to get back to disagreeing with you all on game discussions again. :)

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WorldEndsWithMe
Tuesday, May 03, 2011 @ 11:06:31 AM

Bring it!

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Beamboom
Tuesday, May 03, 2011 @ 12:23:45 PM

It shall be brung! :D

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BikerSaint
Tuesday, May 03, 2011 @ 12:40:03 PM

bigrailer19,

Yeah, I saw a couple of diffrent articles staing that 1 in 5 PS3 owners are selling & switching over to 360's too.


But I think the only one's that are actually leaving the PS3 are those with a 8 year old's twitcher mentality.

So I say let them freaking leave, cause we certainly don't need any of their usual Xbox trash-talking, racist-garbage, sewer-mouths infecting our network anyway.

"More power to all of the real gamers"



(OK, this is weird, what's wrong with the site tody? This post was supposed to go under Bigrailers, in reply to his post, but got tossed up above his somehow. ???????)

Last edited by BikerSaint on 5/3/2011 12:45:19 PM

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NoOneSpecial
Tuesday, May 03, 2011 @ 4:02:29 PM

As much as I wish people would forget it like you suggest, it won't happen. I have a few friends who are very much fanboys of Xbox and whenever we have a discussion about the latest in video game news, they inevitably turn it into a console war, and their main attack is "PSN sucks."

Sadly, this outage already has become a tool in their argument, and beleive it will continue to be so seeing as they still act like PSN is still as under-developed as it was during the release of the PS3.

I see it everywhere. People seem to take great pleasure in picking on the PS3 for every flaw it may orma not have. This isn't going to go away anytime soon :/

Last edited by NoOneSpecial on 5/3/2011 4:03:19 PM

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maxpontiac
Tuesday, May 03, 2011 @ 10:30:10 AM
Reply

The only people that are concerned over the effects the PSN outage are the XBots and the so-called analysis experts.

I honestly believe the amount of people that leave the Playstation brand over this will be marginal at best.

I am actually glad the PSN went down anyways. I helped me re-discovered why I began gaming in the first place and that's the singleplayer experiences.

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Dancemachine55
Tuesday, May 03, 2011 @ 10:36:42 AM

Everything you said Max is exactly how I feel.

The number of people who switch from PS3 to 360 will be minimum at best. And I assume many who do will switch back a year later when they realise Gears 3 isn't enough to satisfy their exclusive needs and Kinect is laggy as all hell.

And the PSN being down has also reawakened my love of single player campaigns. Mind you, I hardly played online in the first place, just warms my heart to see so many suddenly loving their single player games again.

I hope this starts a trend of single player games becoming dominant again. I love a good story.

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bigrailer19
Tuesday, May 03, 2011 @ 10:57:25 AM

I was reading at Kotaku (for some reason), that they had a poll asking if users of the PS3 were switching consoles. I don't remember the exact percentage but I'm fairly certain it was between 21-31% of people taking the poll said they were switching consoles over this. Take into consideration that poll was conducted by 2000 votes. At that rate (I'll just say 25% to hit the middle) that's 500 people. That's fairly large but there is so many ways to look at this, that poll is completely faulty. How many of those people will actually switch? How many of those readers are regulars at that site and are just spouting off? How many voted 2x? Then you have to think outside the box too.

So I just wanted to point that out. But I agree with you guys in all actuality it will be very small percentage in the end.

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maxpontiac
Tuesday, May 03, 2011 @ 11:13:30 AM

Dancemachine -

I pretty much played exclusively online, and rarely beat the campaigns anymore because of my drive to play online.

Agree big time. During the PSN outage, I noticed how short the games with multiplayer are, and I would love to see the singleplayer become the focal point.

bigrailer19 -

With Kotaku, I wouldn't be surprised if people just posted that out of spite for the PS3 and/or love for the 360.

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bigrailer19
Tuesday, May 03, 2011 @ 11:26:05 AM

Max-

Yeah exactly the point I was making. That's why I agree with you guys on the point, this truly won't affect Sony that much.

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Phoelix
Tuesday, May 03, 2011 @ 1:19:01 PM

Also that's not a scientific study, so the results are totally skewed. Since people have to opt in to answering, only the people who feel strongly will take the time to reply.

I find it hilarious that the people who would jump ship are _selling_ their consoles instead of just throwing them away or otherwise disposing of them. If you're really that unhappy, why let someone else use the console?

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bigrailer19
Tuesday, May 03, 2011 @ 1:22:51 PM

Biker saint-
I don't know wether to reply under this post or the other, to you haha. But yea I completely understand where your coming from, I agree! If this is some sort of deal breaker for these people then so be it. It's frustrating to see people that bent over it, but it's their loss. I mean the 360 can be jailbroken and M$ I'm sure doesn't want that but don't seem to care to do anything about it, while Sony on the other hand doesn't want people messing with the console in that way to help stop piracy. And now theyve been attacked, probably more so because of their stance on hackers than anything, and these people are punishing them. Sony is trying to protect us, YOU as the consumer, but got caught in the middle of what will surely be a long faught battle. I feel sorry for these people with no real grasp of what's going on.

Phoenix- yes it is skewed and it's unfortunate because it's misleading!

Last edited by bigrailer19 on 5/3/2011 1:24:08 PM

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Dancemachine55
Tuesday, May 03, 2011 @ 10:32:29 AM
Reply

This makes me very happy, very happy indeed.

This Divnich guy is either right on the money or doing a great job appealing to the Playstation fans out there.

Either way, I'm now laughing at my friend's comments of this PSN attack causing the downfall of Sony. It ain't gonna happen, Sony is too big a company to take down with a few network attacks. And like Divnich said, companies get hacked everyday, especially Microsoft!!

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BikerSaint
Tuesday, May 03, 2011 @ 12:50:02 PM

I sincerely hope that Divnich owns tons of Sony Playstation stock, just so he'll keep on preaching the praise.

(yeah, yeah, I know it would be a conflict of interest, but do you really think that nobody ever does that?) LMFAO

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VIVIsectVI
Tuesday, May 03, 2011 @ 10:49:55 AM
Reply

I feel that once Sony is able to get the PSN secure, they need to advertise that and drop the price of the PS3 a bit. That may turn things in their favor with all the bad press going on right now. $279.99 and $329.99 I would think are doable unless they have all new SKUs they're focusing on.

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GuardianMode
Tuesday, May 03, 2011 @ 11:03:58 AM
Reply

What still gets me is all the anti sony raging. They keep on saying its a good thing Sony was hacked and they deserved it because of "Sonys Arrogance." >.> Kotaku and Kotaku.AU seem to be the worst atm.

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maxpontiac
Tuesday, May 03, 2011 @ 11:15:01 AM

That's why I quit going to that website.

Let the Xbots rage all they want I say. In the mean time, I'll be enjoying all the wonderful exclusives the PS3 has.

People forget that gaming is all about the games!

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WorldEndsWithMe
Tuesday, May 03, 2011 @ 12:44:26 PM

If Live went down instead they'd be acting very different.

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BikerSaint
Tuesday, May 03, 2011 @ 12:57:12 PM

The majority of those tween & under bots have to rage against something other than their truly beloved 3x&up RRODS.

And besides, since there's not that many AAA M$ games, what else is there for them to do with soooo many idle months while not sitting in time-out on their naughty chairs.

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maxpontiac
Wednesday, May 04, 2011 @ 8:53:28 AM

You know what though Biker? I know of plenty of people in their 30's and 40's who are the biggest Xbots of them all.

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BikerSaint
Wednesday, May 04, 2011 @ 4:09:42 PM

maxpontiac,

True dat! But those same 30 & 40 something's are still 8 year old twitchers, only they're just masquerading around in a grownup's casing.


Proof????
Just look(& then listen to) the chatter from 85% of the customers at GameStop at any one time.

And that's why I've always been so freaking ecstatic that Sony never includes a mic with every console.

Last edited by BikerSaint on 5/4/2011 4:13:15 PM

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Excelsior1
Tuesday, May 03, 2011 @ 12:12:56 PM
Reply

i think this will huant sony for years to come and they share in the blame. the main thing i'll remember is that the servers that hosted psn were exploited becuase they were not up to date on their security pathces and they lost so much data before sony even noticed.

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Jawknee
Tuesday, May 03, 2011 @ 12:22:23 PM

And what blame is that? How did they bring this unto themselves? Was it when they asked Hotz the first time to stop hacking the PS3? Or was it taking him to court when he refused to stop?

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Beamboom
Tuesday, May 03, 2011 @ 12:26:43 PM

Are you saying they would never have been hacked, or will never be hacked again, was it not for one single guy, this "Hotz"?

Last edited by Beamboom on 5/3/2011 12:27:32 PM

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Jawknee
Tuesday, May 03, 2011 @ 12:40:01 PM

I not sure I understand your question Beamboom. What I am getting at is Sony doesn't deserve blame for being attacked. They were attacked for malicious reasons and who ever did this was obviously out to do one thing. Hurt the Sony's brand. If it was just to steal CC numbers there are much easier targets they could have gone after.

If he's referring the the timing in which Sony notified us of the breach and how damaging it was, they went above and beyond what the law requires. A great majority of the time we hear nothing of CC info breaches until after the dust has settled. Example, MasterCard was hacked and breached, we heard nothing of it until recently. Sony came out within a week to notify people their info "might" have been compromised even though they weren't 100% sure. So the whiners, complained Sony should have told us even if they weren't 100% sure, they did and now they are still complaining. People wanted to know the moment PSN was hacked? Well you cannot expect a company to tell you what they themselves do not know. You don't shout "the ship is sinking!" if you aren't 100% sure of it. It's asinine to think otherwise and I'm especially sick of reading this nonsense from broken records and people who obviously don't have anything interesting to say, so they continue to repeat their nonsense on almost every thread verbatim.

Last edited by Jawknee on 5/3/2011 12:42:10 PM

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BikerSaint
Tuesday, May 03, 2011 @ 1:03:08 PM

Excelsior1,

Me thinks you're becoming highly-addicted to a serious "Spank the dead horse" fetish.

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sawao_yamanaka
Tuesday, May 03, 2011 @ 1:21:06 PM

Boy I am glad this is the only website I frequently go to now. To many negative and fanboyish websites have posted about the "end" of Sony.

@Jawknee
Ignore him he has kept posting the same on every post regarding PSNs downtime. I do agree with you if Hotz had stopped from the get-go this never would have happened. He started and his idiotic followers are trying to finish it.

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Jawknee
Tuesday, May 03, 2011 @ 1:28:04 PM

Funny how people forget Sony is just about every where in today's entertainment and technology mediums. So it's going to take a lot more than this to put and "end" to Sony.

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Killa Tequilla
Tuesday, May 03, 2011 @ 1:52:59 PM

"Sony is just about every where in today's entertainment and technology mediums. So it's going to take a lot more than this to put and "end" to Sony."

Im glad someone said that. Jawknee.

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Beamboom
Wednesday, May 04, 2011 @ 5:12:07 AM

@sawao_yamanaka: So you *really* mean that if it was not for this single hacker (whoever did it) it would not have happened, ever? Really?

Wow... Then I do understand why some are easy to break into. They simply think it will never happen to them. I thought that kind of idea were long gone by now.

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Beamboom
Wednesday, May 04, 2011 @ 6:19:59 AM

@jawk: Sorry I somehow overlooked your reply. I understand what you're saying, I misunderstood your first comment.
However, regarding the "why didn't they tell earlier"-complaint this has become a classic topic here. I believe noone *know* the answer to that, simply cause noone *know* when Sony knew, or should have known. We just do not know.
I understand those who say that since they pulled the plug of the entire service *immediately* when they found they had been hacked, that indicates *something*.
At the same time, I understand those who say that this was just Sony being "better safe than sorry" in this matter.

Bottom line is, we do not know. One of us stated a good point though (I do not remember who), and that is that the japanese do not have a good track record of informing the public when something bad happens. I believe that should be taken into consideration (hence my opinion in this case, and that is that I partially hold Sony responsible, and I personally is not 100% satisfied with either how they seem to be prepared prior to the attack, or their handling the first 4-5 days before the external consultants stepped in. But this is just one opinion amongst many).


Last edited by Beamboom on 5/4/2011 6:26:07 AM

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maxpontiac
Wednesday, May 04, 2011 @ 8:55:38 AM

Excelsior -

Companies with far better security systems in their networks have been prey to hacking.

When you keep that in mind, Sony is just another target.

I actually Xbox Live is next.

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SvenMD
Tuesday, May 03, 2011 @ 12:18:41 PM
Reply

The PSN outage has been little more than an inconvenience to me. It's upsetting not to be able to update trophies or see who's online....but lately I haven't had the need for MP, so I'm not too pissed.

I haven't finished the SP of Portal 2 yet, and even if the PSN was up, most of my friends in Alabama don't have power, so I couldn't play online with them anyway....

But the general public forgets VERY quickly; which is good for Sony.

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WorldEndsWithMe
Tuesday, May 03, 2011 @ 12:45:49 PM
Reply

The whole thing is akin to blaming the rape victim for wearing such a sexy skirt.

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Fane1024
Tuesday, May 03, 2011 @ 4:47:42 PM

I made that point a while ago and someone down-voted me.

Glad to see there are at least 7 people with some sense.

Last edited by Fane1024 on 5/3/2011 4:48:10 PM

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sha4dowknight05
Tuesday, May 03, 2011 @ 2:25:46 PM
Reply

I find this almost impossible.

Sure has Bikersaint said the RROD has not been forgetten but forgiven.

This is quite the blow, and we'll have people joke around about it in the future.

It also brings bad reputation for sony's online customers who don't know all the real deal like we do here about the security and stuff.

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Scarecrow
Tuesday, May 03, 2011 @ 2:31:35 PM
Reply

What blow? Offline for a week?

Man today's gamers make me sick. If I could punch them all on the face I would.

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bigrailer19
Tuesday, May 03, 2011 @ 2:56:03 PM

I don't wanna be punched!

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Clamedeus
Tuesday, May 03, 2011 @ 3:24:01 PM

Make sure you punch my friend in the face, he needs a good awakening.

When the PSN was down he started going ballistic saying "This wouldn't happen on 360 blah blah"

And I said what about that time when Live was down for 2 weeks? He said " I've never even had a problem, I don't know why people are spreading that around."

And I said the first step is denial, is it because you are sticking up for Live? And you don't think it could happen to them? Because it sure in hell can.

He needs to calm down though, he wanted to sell the PS3 he had for a 360 just because this happened, and saying how better the 360 is. I'm like dude, if this happened to the 360 I guarantee you would be flagging the 360 as well and you would be using a different pair of shoes if it happened to Live.

Last edited by Clamedeus on 5/3/2011 3:28:58 PM

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coverton341
Tuesday, May 03, 2011 @ 3:30:24 PM

I don't think the "blow" is the service being down a week, I think it is a blow to consumer confidence that sensitive information was lost.

I'm not saying that it is Sonys fault, I am just saying that if you know a restaurant down the street had an outbreak of E. Coli, your first dining choice might be the restaurant across town instead.

Sony has said that they don't think CC info was stolen, but it is a very bizarre coincidence that my CC was used with an incorrect expiration date at csgastex(dot)net and my bank informed me.

Do a google search for that site and "psn" and you'll see more people with charges there as well.

Again, I'm not saying it's Sonys fault for getting hacked, in this day and age it happens. Nor am I saying I am jumping ship over it. All I am saying is that yes this incident is a blow to Sony but not because the PSN has been down a week.

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Scarecrow
Tuesday, May 03, 2011 @ 6:28:44 PM

Maaaaaaaaaaaaaaaaaan

sensitive information is lost everywhere. There are plenty of sites where sensitive date can be compromised.

ATMs are places where sensitive data is compromised.

Any time we use that stupid plastic thing our data is compromised.

You know when it's not compromised? When we get rid of banks altogether.

Gamers are so goddamn immature. Sony is a huge company they won't let shit like this happen all the time.

*shrug* I'm still getting my games. All those stupid Westerners can go back to an outdated console (360) if they want to. At this point I don't give a rat's ass what American and British gamers do.

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___________
Wednesday, May 04, 2011 @ 5:24:32 AM

it wouldent happen on the 360.
M$ does not use security from the stone ages!
unlike someone............

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Excelsior1
Tuesday, May 03, 2011 @ 2:36:26 PM
Reply

hey i forgive sony. i know they were a victim here. i was just a little surprised at the chain of events. i've just heard the apcache servers were not up to date on their security patches. did hackers cuase this? yes. could sony have done a better job? yes. i'm sure they will survive as long as there are no more intusions. they just need to be careful.

i will survive the outage, but this hasn't been a fun time to be a sony fan. hopefully, the psn rollout will go well, and people will move on. only time will tell how much damage nas been done. it definitely feels there has been some damage.

@bikersaint
ii've been wanting to ask you if the post office paid for the damage they inflictecd on your ps3. i think you said the ylod of was fixed but the post office smashed it beyond repair. what happened after that? i noticed you said you put insurance on it.


Last edited by Excelsior1 on 5/3/2011 2:45:26 PM

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BikerSaint
Tuesday, May 03, 2011 @ 4:34:41 PM

Excelsior1,

According to my local postmaster, the whole process with my $500 insurance claim takes at least 2 months or more, & done online(I'm guessing so I can't go abitching face-to-face with them)

Which I have now done, and it's just a damned long wait & see game to see if this will go smoothly, or they're going to try & di** me out of my replacement money.

Then I'd have to go through an claims appeal process & I have no freaking idea how long that will take.

If I can get the money this July, I'll go buy a new Slim to hold me over as a back-up(and also to have in my gaming collection) until the USPS pays my money to buy the prized sister of my phat 60/(640GB converted) Princess.

*sigh*

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FxTales
Tuesday, May 03, 2011 @ 3:13:51 PM
Reply

Well he definitely puts it into perspective when he uses the xbox as an example, it's still going strong after what I view was a worse situation than Sony's.

There was no doubt that this lil setback was going to be short term. Love you long time Sony.

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Dukemz_UK
Tuesday, May 03, 2011 @ 3:19:22 PM
Reply

I think the anonymous, online, foul-mouthed teeny-boppers, who's mommas and poppas use credit cards to buy them COD DLC will be the most negatively affected from a gamer profile point of view. Their moms and pops only comprehend the headline version of the news regarding the PSN security failure, so (*gasp*) ... they not gonna 'risk' buying things on PSN with CC's anymore! (Hurray!?)
On a more serious note I hope all of this dust settles long before the NGP gets released, as a lot of Sony's future business depends on consumers' confidence in spending on the PSN, regarding NGP and other mobile device downloads.

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Lairfan
Tuesday, May 03, 2011 @ 3:31:40 PM
Reply

I agree with Divnich. The general public nowadays forgets headlines like these ones quickly. Whatever is old news is forgotten news. This is gonna be old news soon enough.

I just hope this doesn't negatively impact the sales of inFamous 2, seeing as how that's in the short term.

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Robochic
Tuesday, May 03, 2011 @ 4:44:59 PM
Reply

As long as it's safer I don't care how long it takes!
My friend called me up laughing saying he was playing online with his crapbox, I was like point? some people!

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tlpn99
Tuesday, May 03, 2011 @ 4:45:42 PM
Reply

My mate works in Game here in the UK. He said he had 7 people trade in the PS3. 2 for 360's the rest for cash. He said he's never known so many to be traded in on one day.

He said they said they had had enough and were prepared to pay to play online (the 2 that bought it that is).

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Fane1024
Tuesday, May 03, 2011 @ 4:53:40 PM

They're gonna be pissed when XBL gets hacked later this year. ; )

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Jawknee
Tuesday, May 03, 2011 @ 6:51:18 PM

Losers. I have actually been enjoying this down time quite a bit. It's given me chance to do other things. Anyone who is that desperate to play video games online need to get their priorities in order.

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maxpontiac
Wednesday, May 04, 2011 @ 8:56:43 AM

Good. I hope the door doesn't hit them on the way out.

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kraygen
Tuesday, May 03, 2011 @ 6:17:36 PM
Reply

I think anyone who expects Sony to lose out big for years to come is delusional. Hacking happens and as Divinch said, it's only going to happen more and more in the years to come.

Price we pay for living in a wireless techie world.

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BikerSaint
Tuesday, May 03, 2011 @ 9:38:06 PM
Reply

Hopefully a lot of these misguided "whatever you wanna call them" will all sell off their Phat 60's

Then maybe GS will get overloaded with them, and will wind up dropping their $300, used/refurb prices, so I can pick one up sooner than July.

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___________
Wednesday, May 04, 2011 @ 5:21:09 AM
Reply

nice to see patchers not the only "analyst" thats not full of sh*t!
allot of people have lost trust in sony, and if you cant trust one of the worlds largest electronic companies who can you trust!?
i leave you a quote from what another defendant in canada said filing a 1B dollar class action suit against sony.

"If you can’t trust a huge multi-national corporation like Sony to protect your private information, who can you trust,” said Maksimovic in a press release. “It appears to me that Sony focuses more on protecting its games than its PlayStation users.”

A-PHUCKING-MEN!
ive been saying that for years!

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maxpontiac
Wednesday, May 04, 2011 @ 8:58:03 AM

The problem is Mr."_________", is that people are naive to think that their personal information is safe ANYWHERE.

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___________
Wednesday, May 04, 2011 @ 10:04:55 AM

of course its not!
but does that mean its ok to let it leak?
if someone breaks into your house and kills your wife does that make it ok for you to do the same?

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Underdog15
Wednesday, May 04, 2011 @ 10:20:56 AM

Wow... what an unapplicable example.

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BikerSaint
Wednesday, May 04, 2011 @ 4:18:50 PM
Reply

__________________,

Just one word for ya.....


"PROZAC"

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