PS3 Firmware Update 3.61: Change Your PSN Password

The PlayStation Network is coming back and it's time to take the first step.

To participate in the PSN fun, you'll have to download a firmware update for your PlayStation 3. Check out all the pertinent details; if your machine already has 3.61, you only have to change your account password before gaining access to the Network. This applies to the master account and all sub-accounts and of course, there are a few additional stipulations:

-- When you change your password, an e-mail message may be sent to the e-mail address registered with PlayStation®Network (your sign-in ID). If you cannot receive messages at your registered e-mail address, you will not be able to change your password.

-- If you cannot receive messages at the e-mail address you have registered as your sign-in ID, before changing your password, make sure you have an e-mail address where you can receive messages and then contact PlayStation® Consumer Support.

-- Depending on your country/region of residence and the network environment you are using, you may not be able to change your PlayStation®Network account password or make use of PlayStation®Network services for some time after updating your PS3™ system software.

This shouldn't take long at all and when you're done, you should be able to utilize many of the major PSN services. For the record, the Store remains down but that will return before the end of the month, according to Sony.

Tags: psn, psn outage, playstation network ps3 firmware update

5/14/2011 9:24:12 PM Ben Dutka

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Comments (54 posts)

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Danny007
Saturday, May 14, 2011 @ 9:34:36 PM
Reply

Well, I'm finally back online and let me tell you, it feels good.

10 up, 1 down

JSwayze
Saturday, May 14, 2011 @ 9:43:35 PM

I feel like a pretty little school girl right now...I'm so excited

5 up, 1 down

PAKINIPS
Saturday, May 14, 2011 @ 9:45:44 PM

Ha...?

2 up, 0 down

The Doom
Saturday, May 14, 2011 @ 9:58:12 PM

It feels much better to get something back than to get something new.

2 up, 1 down

Naztycuts
Saturday, May 14, 2011 @ 10:00:15 PM

@JSwayze
haha as opposed to a big, ugly, schoolboy?

3 up, 0 down

CanadianGuy420
Saturday, May 14, 2011 @ 10:02:35 PM

Okaaaay Kind'a Creepy..

3 up, 1 down

WorldEndsWithMe
Saturday, May 14, 2011 @ 10:11:09 PM

I've got some free candy for ya in my van.

Last edited by WorldEndsWithMe on 5/14/2011 10:11:20 PM

8 up, 1 down

CanadianGuy420
Saturday, May 14, 2011 @ 10:21:49 PM

ok Now Its Officially Creepy

10 up, 0 down

Clamedeus
Sunday, May 15, 2011 @ 1:19:59 AM

Rofl World.

0 up, 0 down

helgso
Sunday, May 15, 2011 @ 10:28:54 AM

I followed the instructions given but instead of taking me to a password reset window after clicking "sign in", it just said "Under maintenance". Will I just have to wait a little longer for it to work?

Last edited by helgso on 5/15/2011 10:29:17 AM

0 up, 0 down

helgso
Sunday, May 15, 2011 @ 1:59:19 PM

Yay, I only needed to wait a bit longer. This works now! Gawd I'm excited

0 up, 0 down

cLoudou
Saturday, May 14, 2011 @ 9:48:07 PM
Reply

I'm so excited, and I just can't hide it......

6 up, 0 down

BikerSaint
Saturday, May 14, 2011 @ 10:23:10 PM

cLoudou,

<<<<I'm so excited, and I just can't hide it...>>>>

Your comment just made me want to go celebrate by putting on my old Pointer Sister's album again

4 up, 0 down

CanadianGuy420
Saturday, May 14, 2011 @ 10:10:23 PM
Reply

Question. The Email Address I Have As My Sigh In Right Now Is An Old 1 & I Can't Sigh In To It Anymore. However I Created A New Email Address Last Week When I Sighed Up To This Wonderful Site. Anyway What I'm Asking Is Will I Be Able To Put In My New Email Befour I Change My Password ? Please If Anyone Knows Please Reply

0 up, 2 down

WorldEndsWithMe
Saturday, May 14, 2011 @ 10:12:02 PM

You're screwed.

1 up, 2 down

CanadianGuy420
Saturday, May 14, 2011 @ 10:22:57 PM

F***! ahh Man This Ain't Kool

0 up, 1 down

CanadianGuy420
Sunday, May 15, 2011 @ 9:43:30 AM

Nope Its Wasn't A Problem I'm Back On!

0 up, 0 down

WorldEndsWithMe
Saturday, May 14, 2011 @ 10:12:32 PM
Reply

I kept getting booted off while updating earlier, I'll try it again later while I'm drinking and celebrating.

1 up, 1 down

High187
Saturday, May 14, 2011 @ 10:19:26 PM
Reply

I done the update but it wont let me sign in to change pw, it still says undergoing maintenance. I dont have any messages in my email either, what am i doing wrong.

0 up, 1 down

Mr Bubbles IGR
Saturday, May 14, 2011 @ 10:47:14 PM

i have the exact same problem....i'm in MI so maybe they havent turned our sector on yet?

Last edited by Mr Bubbles IGR on 5/14/2011 10:47:49 PM

1 up, 0 down

WorldEndsWithMe
Saturday, May 14, 2011 @ 11:07:03 PM

It just has to reach your area I reckon.

2 up, 0 down

ZettaiSeigi
Saturday, May 14, 2011 @ 11:34:54 PM

Try checking the map on this URL to see if the PSN has already been restored in your state. http://blog.us.playstation.com/2011/05/14/play-on-%E2%80%93-psn-restoration-begins-now/

As for us non-US gamers, we're still waiting for our turn to sign in to the the PSN. Just a few more hours/days wait!

0 up, 0 down

BikerSaint
Saturday, May 14, 2011 @ 11:44:21 PM

High187,

This message was posted by Sony on my Twitter account earlier this evening....

Due to the high volume of emails, some users are experiencing delays receiving their password reset instructions.

Thanks for your patience!

3 up, 0 down

BikerSaint
Saturday, May 14, 2011 @ 10:36:51 PM
Reply

I'm sort of in the same boat.
My first used 60 GB PS3's disc drive went bad after 8 months(had 1yr warranty)so I swapped it out at Gamestop, but I didn't realize that I had to deactivate my old one.

Then my 2nd one just went into red-blinking light mode after 2 years of heavy playtime on it, & then the USPS smashed it beyond repair while it was in transit to get fixed.

So now I have 2 PS3's that need to be deactivated, and since I just might be able to swing enough $$ for a new slim this week, I guess I need to find another way to deactivate them first before I can even get on-line with Sony.

I forget who, but somebody here(BTW, thank you) had posted this number to Sony for me earlier....

1-800-345-Sony

So I guess anyone in the same sort of boat I'm in, can give them a call too, but preferably later on in the week when Sony's customer service switchboard isn't all frigging lit up like a Christmas tree like I imagine it is right now.

Last edited by BikerSaint on 5/14/2011 10:38:30 PM

2 up, 0 down

Highlander
Saturday, May 14, 2011 @ 11:34:20 PM

You can change your PSN account password through email. After that, you can modify your account at the main Qriocity web portal. They let you manage the activated devices there. I've done that before myself to deactivate a system. When everything comes back I will try to find the site again and post a link.

2 up, 0 down

BikerSaint
Saturday, May 14, 2011 @ 11:40:16 PM

Highlander,

OK thanks, I could surly use that link when you're able to find it.

Thanks again!

1 up, 0 down

Fane1024
Sunday, May 15, 2011 @ 12:24:12 AM

Thanks for that, Highlander.

I suspect all of us YLOD victims will need it.

2 up, 0 down

BikerSaint
Sunday, May 15, 2011 @ 2:19:37 AM

Fane,

My own Phat Princess was(temporarily) down & out from the *RBLOD.

But some f*cking USPS package bungling gorilla a$$hat used a Mortal Kombat fatality to give it the dreaded **SMPS3CTDCASCTSWMOEDS while it was in transit to a fix-it shop.

*Red Blinking Light Of Death.

**Smashed My PS3 Casing To Smithereens Causing The Dreaded Cracked And Spider-Webbed Motherboard Of Eternal Death Syndrome.

Last edited by BikerSaint on 5/15/2011 2:24:06 AM

1 up, 0 down

Highlander
Sunday, May 15, 2011 @ 4:39:42 AM

Biker (and anyone else that needs to de-activate a dead or sold/traded PS3),

Once you have reset your PSN password go to the main QRIOCITY web site;

www.qriocity.com

Under the 'Manage Account' section, there is a 'sign in' button. Click it and sign in using the email address and password for your registered PSN ID. You'll now see a list of PlayStation 3 and PSP and other devices you may have registered with the PSN or Qriocity services. Click on PlayStation 3, and you will be presented with a list of the systems. I believe that unless you have given them a nickname before in the account management screens here, they will simply be listed in numerical order, 1, 2, 3, and so on. I believe that the systems are listed in chronological order. So if the ps3 you need to deactivate is the first one you ever had, you can probably pick the first on the list.

However I would advise having this account management screen open on a PC when you do this, so that you can test your working PS3 to make sure it is still active - just in case you select the wrong one. If you do, you can always re-activate it.

Last edited by Highlander on 5/15/2011 4:39:51 AM

2 up, 0 down

Highlander
Sunday, May 15, 2011 @ 4:41:06 AM

Biker, the previous comment has the link to the site, but I'm sure you'll find it easily enough without the link.

So....

Once you have reset your PSN password go to the main QRIOCITY web site (I've spelled it out this time);

www dot qriocity dot com

Under the 'Manage Account' section, there is a 'sign in' button. Click it and sign in using the email address and password for your registered PSN ID. You'll now see a list of PlayStation 3 and PSP and other devices you may have registered with the PSN or Qriocity services. Click on PlayStation 3, and you will be presented with a list of the systems. I believe that unless you have given them a nickname before in the account management screens here, they will simply be listed in numerical order, 1, 2, 3, and so on. I believe that the systems are listed in chronological order. So if the ps3 you need to deactivate is the first one you ever had, you can probably pick the first on the list.

However I would advise having this account management screen open on a PC when you do this, so that you can test your working PS3 to make sure it is still active - just in case you select the wrong one. If you do, you can always re-activate it.

2 up, 0 down

Sancho
Sunday, May 15, 2011 @ 7:25:26 AM

Highlander

I was just trying that because I had put my account on a friends system and he bricked it sent it in and I put it on his refurbed system before realizing about the account only being able to be put on 5 systems. I was unable to deactivate it from the web. It tells me you HAVE to use the system to deactivate it.

0 up, 0 down

Highlander
Sunday, May 15, 2011 @ 1:12:34 PM

Hmmm.... have you already changed your PSN password and logged back in with your new password? If so, and it still won't let you, then you will need to contact Sony customer service to do the deactivation for you. I've deactivated one system this way before, and it works from the web page. I'm not sure why it wouldn't work for you though.

0 up, 0 down

Wendell
Saturday, May 14, 2011 @ 10:56:09 PM
Reply

Downloading system update now. I hope the password change goes smoothly. Been itching for some multiplayer assassination.

0 up, 0 down

Sancho
Saturday, May 14, 2011 @ 11:06:25 PM
Reply

I updated the firmware within minutes of it going live as I happened to be on facebook when they posted the news it popped up on me. I got so excited downloaded the new FW and boom, still get the maintenance error :( Its all good thought because I know its coming with in the day I'm sure. I was hoping I'd be able to platinum The Saboteur first before it came back on but I have too much to do for that to happen.

Well see you all online XD
(My name on here is my PSN id and anyone on here is more than welcome to add me as a friend... HAVE FUN GAMING EVERYBODY!!

2 up, 0 down

Highlander
Saturday, May 14, 2011 @ 11:35:18 PM
Reply

Looks like the majority of the east coast and California in the US has PSN back now. Hopefully it will make it's way inland soon.

1 up, 0 down

Fane1024
Sunday, May 15, 2011 @ 12:29:12 AM

I wish that map included Canada, since there isn't a separate Blog for us.

But I would have just kept trying to log in until it worked anyway, so I guess it's no big deal.

BTW the Blog suggests the roll-out will take hours, not days, so that's good. :D

0 up, 0 down

Highlander
Sunday, May 15, 2011 @ 1:07:52 AM

Yep, wave 4 is complete, the northern states east of the Mississippi are all back on now.

0 up, 0 down

Highlander
Sunday, May 15, 2011 @ 1:12:57 PM

It does, Canada is all green and what not now.

1 up, 0 down

kraygen
Sunday, May 15, 2011 @ 12:43:08 AM
Reply

I have the update, but as I'm sitting smack dab in the middle of America, I'ma have to wait for my access. Which is fine, I know it's coming and that's all that matters.

1 up, 0 down

xnonsuchx
Sunday, May 15, 2011 @ 1:50:31 AM
Reply

Ugh! Now I have to wait for my change password Email...which may take "up to 24 hours."

0 up, 0 down

BikerSaint
Sunday, May 15, 2011 @ 2:25:58 AM
Reply

Ahhhh.....Time heals all, young grasshoppers.

1 up, 0 down

Bloodysilence19
Sunday, May 15, 2011 @ 2:35:31 AM
Reply

dl the update and change my pw on one of my accounts and sign on no probem in ca. still waiting for email on my main account to change my pw.

0 up, 0 down

___________
Sunday, May 15, 2011 @ 3:30:21 AM
Reply

hmmmmm, im starting to wonder what was changed.
updated so quickly, normally takes me 10+ minutes to download FW updates but this took seconds.
weird!

0 up, 1 down

xnonsuchx
Sunday, May 15, 2011 @ 4:52:32 AM

It's likely just a small PSN sign-in authentication change as part of the security changes.

0 up, 0 down

Highlander
Sunday, May 15, 2011 @ 1:15:16 PM

When you first click on the update from Internet is starts to download in teh background while you mess around agreeing with the terms and conditions. I read through mine and agreed, it had already downloaded 22%. My son spent a good 5 minutes blathering back and forth before asking about agreeing to the new terms. By that time it had downloaded all of the update in the background, so when he clicked on agree, it took 10 seconds or less to apparently download. We now have decent cable internet, so I know it doesn't actually download in 10 seconds.

Last edited by Highlander on 5/15/2011 1:15:44 PM

1 up, 0 down

nath08
Sunday, May 15, 2011 @ 5:58:42 AM
Reply

oh this is just brilliant. I still have not received an E-mail from them! When will the UK get the service back?

0 up, 0 down

mastiffchild
Sunday, May 15, 2011 @ 6:32:09 AM

By my maths(well, my wife's)10PM EST translates to about three or four this afternoon GMT and that's the time we were told to expect it back up.

Hope that helps.

0 up, 0 down

Ultimadesires
Sunday, May 15, 2011 @ 9:58:49 AM

Same, The PSN update usually comes at 6-7pm right?

0 up, 0 down

Robochic
Sunday, May 15, 2011 @ 10:37:32 AM
Reply

Downloading once the kids are done watching kung fu Panda. Can't wait I missed u PSN.

0 up, 0 down

Robochic
Sunday, May 15, 2011 @ 10:37:33 AM
Reply

Downloading once the kids are done watching kung fu Panda. Can't wait I missed u PSN.

0 up, 0 down

Spanky
Sunday, May 15, 2011 @ 6:12:08 PM
Reply

Grrr I hope I can remember my password
I've had it stored for a long time on PS3! o-O

I know, I know...no chastising! :)

0 up, 0 down

jdt1981
Sunday, May 15, 2011 @ 9:35:47 PM
Reply

Ok, I live in PA and it's now 10:30PM ET Sun and every time I try to sign in it says "PS network is currently undergoing maintenance" what gives?

0 up, 0 down

ryu
Sunday, May 15, 2011 @ 10:39:00 PM
Reply

can't even reset my password, the e-mail recovery says it's error, anyone else getting this?

0 up, 0 down

SirLoin of Beef
Tuesday, May 17, 2011 @ 11:03:19 AM
Reply

Was good to be able to log in last night. :)

0 up, 0 down

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