E3 2011: Tretton Says "You Are The Lifeblood" Of Sony
You had to assume Sony would start with an apology.
To start Sony's E3 2011 press conference, SCEA president Jack Tretton offered a big thanks to their partners for sticking with them through the PlayStation Network ordeal.
And after saying that PlayStation 3 sales numbers are up over last year (which was the biggest year of the PS3 to date), he stated the obvious: consumers are the "lifeblood of the company." He adds that Sony remains committed to delivering a quality, reliable experience for all consumers, and says the "value of the platform is exponentially greater today than it was just a few yeas ago." Now he's moving into something special...yep, they're kicking off with Uncharted, and if you're watching, you know how amazing Drake's Deception looks. Welcome the Naughty Dog guys.
And we forgive you, Sony. Let's just focus on the future...and hope the hackers suffer a deserving fate.
Tags: sony, psn, psn outage, e3 2011
6/6/2011 7:23:25 PM Ben Dutka
Put this on your webpage or blog:
Email this to a friend
Follow PSX Extreme on Twitter
Comments (39 posts)
ZettaiSeigi
Monday, June 06, 2011 @ 7:38:27 PM
Reply
SoulController
Monday, June 06, 2011 @ 7:43:16 PM
Reply
sunspider13
Monday, June 06, 2011 @ 7:47:54 PM
Reply
SoulController
Monday, June 06, 2011 @ 7:51:57 PM
Reply
sunspider13
Monday, June 06, 2011 @ 8:26:41 PM
ZettaiSeigi
Monday, June 06, 2011 @ 8:08:18 PM
sunspider13
Monday, June 06, 2011 @ 8:28:37 PM
Simcoe
Monday, June 06, 2011 @ 9:45:04 PM
Highlander
Tuesday, June 07, 2011 @ 12:10:30 AM
maxpontiac
Tuesday, June 07, 2011 @ 8:34:17 AM
Highlander
Monday, June 06, 2011 @ 10:52:54 PM
Highlander
Monday, June 06, 2011 @ 10:53:24 PM
Bloodysilence19
Monday, June 06, 2011 @ 9:57:00 PM
Reply
Beamboom
Tuesday, June 07, 2011 @ 1:54:26 AM
556pineapple
Monday, June 06, 2011 @ 10:15:27 PM
Reply
BikerSaint
Monday, June 06, 2011 @ 10:33:44 PM
Reply
Highlander
Monday, June 06, 2011 @ 10:52:29 PM
Reply
As for Jack's apology and that of Kaz. The two of them did a great job appreciating their customers and apologizing, but the apology was unnecessary to me.
I completely agree with Bikersaint. There's no need to forgive Sony, because Sony was as much a victim as we were. I also agree with him about what needs to happen to the no-life low-life responsible for this wave of hacking.
mindmurderer69
Tuesday, June 07, 2011 @ 7:04:05 AM
RadioHeader
Tuesday, June 07, 2011 @ 5:17:51 AM
Reply
___________
Tuesday, June 07, 2011 @ 6:38:27 AM
Reply
kaz taking a pot shot and jacks tie, then jack taking a pot shot about kazs favorite game!
wonder how he feels about the new title........
;)
as for there customers being the life blood of the company, well is that why you treat them like gum under your shoe?
especially if you live outside the US!
always said customer support has gone down the sh*tter the past decade, but sony really raised that bar!
Clamedeus
Tuesday, June 07, 2011 @ 7:11:55 AM
maxpontiac
Tuesday, June 07, 2011 @ 8:38:52 AM
___________
Tuesday, June 07, 2011 @ 9:25:24 AM
first off, after the launch of the ps3 jack was interviewed asking if linux and BC would stay for the life of the ps3, he was asked this because they removed said feature of current console.
he said yes, were in this for the full 10 years were adding features not removing them.
how long did that last?
there constantly lying to there fans.
they promise the world, and very rarely deliver on anything!
all this exclusive to US crap!
you dont see M$ saying sorry EU but you dont get a gears 3 beta in your copy of bulletstorm now do you?
you dont see M$ saying sorry EU you dont get a limited edition were giving to the states now do you?
they take several weeks to notify consumers that there info is at risk, and someone could be at there house helping themselves, or that someone could be using there card.
they say we have the best security in place, so why are they still being hacked?
hell, today sony pictures got hacked and the whole server source code was leaked with a rumored million passwords to developers accounts!
then theres every debacles i have had with them.
first time i rang them for my ps3 the drive stopped reading ps3 games, the guy told me MAXIMUM THREE WEEKS!
3 weeks later i ring, oh sorry i dont have that info with me let me ask the relevant team and ill give you a call back by 5:30.
12 the next day, hey why did you not call me back?
oh sorry i forgot.
so how did you go, wheres my console?
ahhh, let me search and ill call you back.
NINE, NOT THREE, NINE weeks of putting up with that crap i FINALLY get my console back!
but in a cardboard box!
no bubble wrap, no nothing to protect it, just my ps3 bouncing around like a tennis ball!
same thing with countless YLODs, another drive, and 2 faulty power supplies.
then i get my move controller, eagerly awaiting to play it i get home and cant sync it to my ps3.
i plug it in via USB press the PS button it syncs, then i unplug it and it looses sync.
tried 6 different move controllers thinking they were faulty, rang sony customer support on countless occasions and they had no idea what was going on!
how can you make a product, but not know how to troubleshoot it?
took it down to EB, BOOM straight away he says theres a problem with the syncing connection and gives me a refurb ps3, i go home and it works flawlessly!
EB know the ps3 better then what freaking sony do!
its like mercades saying sorry sir i cant fix your S class, so you take it to BMW and boom like brand new she is!
then the piece di la resistance.
my PSN account.
i noticed some unauthorized transactions on my bank account, so i rang sony and they said no those 100% are not yours some one must of got your account details ring your bank and get a refund.
i did so, and now my PSN ID is banned because i got a refund for credit card fraud!
sony allowed credit card fraud, so they ban my account!
kick me while im down why dont ya!?
they dont care who did it, they dont want to help me, they just want there f*cking money back!
after months and i mean MONTHS of f*cking around going through my banks CC fraud team, department of fair trading, and the ACCC going back and forward, i rang sony today saying if you can contact my bank and let them know i am the PSN ID holder they can revert the funds back.
they say no we cant do that, but how about we open your account so you can pay the funds that way?
why could they not do that in the first place!?
i have asked them 100 times for the past few months and they kept refusing, now its magically become a possibility?
i reckon its because the ACCC and department of fair trading have threatened legal action and that has whats magically changed whats possible and whats not.
pretty sad when you have to threaten a company to get what you need!
O, not to mention thanks to my PSN ID being banned my email account assigned to that was also banned and i could not access it.
the 6K course i have started via correspondence is linked to that account, and i could not do my work.
i was about to loose my account and enrollment fee because i was not responding to emails because sony the pricks blocked that email address!
in short they have created so many headaches for me, it would take a normal guy 50 lifetimes to accomplish!
that explain it for ya?
Douchebaguette
Tuesday, June 07, 2011 @ 5:44:52 PM
Reply
And we are, aren't we? I shall always serve Sony because during my childhood they gave me life, they channeled my blood. Thanks to them, and designers/developers out there I have quite an imaginative mind.
JROD0823
Sunday, June 12, 2011 @ 7:28:13 PM
Reply
P.S. No offense to the Euros out there that aren't idiots like that douchebag above, I didn't mean to generalize, just trying to get my point across.
Last edited by JROD0823 on 6/12/2011 7:29:21 PM

See Full Image









Sanjuro
Reply
Monday, June 06, 2011 @ 7:36:08 PM
Uncharted looks amazing, I was trying to avoid any videos for it but caved, glad I did
Last edited by Sanjuro on 6/6/2011 7:42:00 PM