Why Can't Microsoft Fans Correctly Assess Sales Figures?
It's starting to get tired. It really, really is.
For most of the generation, Microsoft and Xbox 360 fans have continued to point to sales figures to prove their favorite system's superiority. Of course, they use those sales to imply the quality of software is better, especially when comparing those numbers to sales of PlayStation 3 exclusive titles.
And then you get ridiculous headlines that continue to push the absurdity of the situation. Nothing is taken into account besides the numbers themselves. Nothing. 360 fans will crow about the 11 million in sales for Halo 3 in comparison to the 2 million for Killzone 3. ...really? We're comparing the established, insanely loyal Halo fans to Killzone? And it doesn't matter that Halo is the AAA exclusive for Microsoft? I suppose it also doesn't matter that the 360 fan base has always preferred shooters to just about anything else?
And when it comes to hardware figures, nobody has ever once considered the number of systems that have died and been replaced by the same consumer. As of now, the PS3 isn't far behind the 360 in terms of worldwide sales, but given the catastrophic failure rate for the 360 during its first four years of existence, the sales numbers are obviously skewed. How many new consumers are there? Do you know anyone that hasn't had a 360 die on them? Hell, I don't know anyone who hasn't had at least two die. This is hardly a difficult observation to make.
But getting back to the software, let's say one final thing- considering the 360 doesn't really have much in the way of exclusives, especially in comparison to the PS3, is it any real surprise to see 360 exclusives sell? They rarely even exist so yeah, I'd jump on an exclusive when it shows up, too. I'm getting Gears of War 3...is there some other 360 exclusive this year that I'm missing? Is there even one? So because Gears 3 sells more than Killzone 3, Uncharted 3: Drake's Deception, inFamous 2, and LittleBigPlanet 2, that somehow means the 360 has superior software?
Okay, sure. Guess you don't have much else to crow about these days.
Tags: microsoft, sony, xbox 360, playstation 3, ps3
8/24/2011 11:56:08 AM Ben Dutka
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Comments (191 posts)
LimitedVertigo
Wednesday, August 24, 2011 @ 12:25:14 PM
godsman
Wednesday, August 24, 2011 @ 6:01:00 PM
Helghast
Thursday, August 25, 2011 @ 11:29:31 AM
theReigen
Thursday, August 25, 2011 @ 3:23:56 PM
LimitedVertigo
Wednesday, August 24, 2011 @ 12:23:50 PM
Reply
WorldEndsWithMe
Wednesday, August 24, 2011 @ 2:35:20 PM
Ben Dutka PSXE [Administrator]
Wednesday, August 24, 2011 @ 3:14:07 PM
WorldEndsWithMe
Wednesday, August 24, 2011 @ 3:48:35 PM
maxpontiac
Wednesday, August 24, 2011 @ 3:54:00 PM
Beamboom
Thursday, August 25, 2011 @ 1:15:31 AM
Underdog15
Wednesday, August 24, 2011 @ 12:25:04 PM
Reply
LimitedVertigo
Wednesday, August 24, 2011 @ 12:27:13 PM
Temjin001
Wednesday, August 24, 2011 @ 1:01:58 PM
Temjin001
Wednesday, August 24, 2011 @ 1:40:57 PM
Dancemachine55
Wednesday, August 24, 2011 @ 7:26:30 PM
PasteNuggs
Wednesday, August 24, 2011 @ 12:26:17 PM
Reply
SoulController
Wednesday, August 24, 2011 @ 4:28:00 PM
WolfCrimson
Wednesday, August 24, 2011 @ 12:34:12 PM
Reply
WorldEndsWithMe
Wednesday, August 24, 2011 @ 2:37:43 PM
Claire C
Wednesday, August 24, 2011 @ 1:13:49 PM
Temjin001
Wednesday, August 24, 2011 @ 1:30:32 PM
Dancemachine55
Wednesday, August 24, 2011 @ 7:24:52 PM
WorldEndsWithMe
Wednesday, August 24, 2011 @ 2:42:26 PM
Oxvial
Wednesday, August 24, 2011 @ 3:10:17 PM
jimmyhandsome
Wednesday, August 24, 2011 @ 1:13:49 PM
Reply
Highlander
Wednesday, August 24, 2011 @ 1:35:33 PM
Underdog15
Wednesday, August 24, 2011 @ 1:48:48 PM
I'm not sure it's wise never to challenge such a lack of foresight, as Ben did, if any of us hope for a little more journalistic integrity in the industry.
If you are so much against fanboyism, shouldn't you also consider such critiques a move in the right direction? It seems to me you are fighting against exactly what you stand for.
We have voices for a reason.
Last edited by Underdog15 on 8/24/2011 1:49:30 PM
jimmyhandsome
Wednesday, August 24, 2011 @ 1:58:45 PM
WorldEndsWithMe
Wednesday, August 24, 2011 @ 2:44:18 PM
Besides, I think I know where Ben is coming from after years of reading his stuff because I'm the same way. When people are wrong and keep on talking, they need to be TOLD they are wrong.
Last edited by WorldEndsWithMe on 8/24/2011 2:46:34 PM
Ben Dutka PSXE [Administrator]
Wednesday, August 24, 2011 @ 3:16:41 PM
You're just desperately trying to find drama where there isn't any and unfortunately, we've all been taught to do that due to the childishness of the gaming community.
jimmyhandsome
Wednesday, August 24, 2011 @ 4:41:34 PM
Ben Dutka PSXE [Administrator]
Wednesday, August 24, 2011 @ 5:25:18 PM
WorldEndsWithMe
Wednesday, August 24, 2011 @ 5:52:23 PM
Dancemachine55
Wednesday, August 24, 2011 @ 7:21:52 PM
I thought it was a good, thought-provoking article, and one that makes for interesting conversation in the comments section.
Are you aware this is a Playstation-centric site too?
I'm with Ben and Highlander here, 360 sales numbers seem to be all the 360 fanboys have to throw in Playstation fans faces. There's hardly any quality exclusives, Gold subscriber numbers are woefully low compared to frequent PSN users, yet console sales and exclusive title sales are higher? Good question to investigate why this is.
360 is lacking exclusives, whereas Sony is flooded with them. Does not surprise me one bit that 2 or 3 AAA exclusives sell more on 360 than, say, GT5, Uncharted 2 or God of War 3. However, take all sales of PS3 exclusives and compare them to sales of 360 exclusives. You might notice PS3 exclusives have higher sales all up, they're just spread over more games than the few 360 exclusives.
Beamboom
Thursday, August 25, 2011 @ 1:25:40 AM
jimmyhandsome
Thursday, August 25, 2011 @ 8:49:04 AM
No, I wasn't. Thanks for the update though.
Like Beamboom said, its a never ending cycle of idiotic behavior that should just be ignored...
MS fan: "lolz, ps3 exclusives don't sell as well as xbox exclusives!!"
Sony fan: "oh, yea well thats because you guys have 2 good games!!!"
Underdog15
Thursday, August 25, 2011 @ 1:22:49 PM
*insert bewildered facial expression here*
Last edited by Underdog15 on 8/25/2011 1:24:05 PM
Dancemachine55
Wednesday, August 24, 2011 @ 7:15:24 PM
Highlander
Wednesday, August 24, 2011 @ 1:32:01 PM
Reply
Here's an exercise that will shut them up.
Find out how many Xbox 360s claim to have been sold at the end of the last reporting period - total lifetime sales. Next, find out how many Xbox Live subscriptions there are (both Silver and Gold included). Next, find out how many Gold subscribers there are (they're the only ones that can play online).
It goes something like this for the end of FY11 (*);
53 million units sold (lifetime)
36 million XBL subscriptions
15 million (or so) Gold subscriptions.
* I haven't looked up the exact figures, I remember the rough numbers from a previous search I did, but the exact numbers may vary slightly. The order of magnitude and relationship between the three figures is correct however.
Yes, less than 30% of all Xbox360s sold *ever* are actively connected for online play.
Let that sink in for a moment. Compare that to the sales numbers on the 360 for Halo (multi-player online) and Call of Duty. Then start looking at the sames of games that are predominantly single player on the 360.
Now shake your head in disbelief.
You can do the same exercise for the PS3, the numbers go something like;
51 million sold
43 million consoles online (according to 3rd party research)
77 million PSN accounts (Sony's figure from the PSN hack about the number of accounts affected).
Every one of those 43 million PS3s has the potential to play online, that is 85% of all PS3s ever sold.
Now look at the strength of games with predominantly single player content on the PS3, and nod with understanding.
The 360, for all the statistical prowess is hiding a secret. Even with the huge acceleration of sales numbers for consoles, the number of XBL accounts of any kind has not kept pace with the number of 360s sold, and the number of Gold subscribers lags even further behind that. If we're supposed to believe that online gaming is the bee's knees, then why are fewer than 30% of all 360s ever sold in a position to play online? The 360 is/was billed as *the* console for online and *the* console for online multi-player shooters. Yet look at the reality.
I don't see why anyone would conclude that online multi-player was the almighty in view of those simple facts. Seriously, if people want to start assessing sales figures there are a lot of interesting things behind the headline sales numbers.
Last edited by Highlander on 8/24/2011 1:32:33 PM
Highlander
Wednesday, August 24, 2011 @ 1:52:52 PM
Temjin001
Wednesday, August 24, 2011 @ 2:28:59 PM
I say this cause I suspiciously encounter a lot of Tekken players who ONLY have Tekken trophies with names like "experi-Paul" or something
Last edited by Temjin001 on 8/24/2011 2:31:19 PM
WorldEndsWithMe
Wednesday, August 24, 2011 @ 2:51:21 PM
The valid considerations I offer to Highlander's 30% for 360s online is that it would be higher given the many millions of dead systems and banned systems. Higher percentage among living systems, but fewer actual new "sales" to add to their number that supposedly makes it the "winnner" this gen.
Last edited by WorldEndsWithMe on 8/24/2011 2:54:11 PM
Highlander
Wednesday, August 24, 2011 @ 2:57:59 PM
Yes, that's why the connected console figure is more important than the obviously inflated number of PSN accounts. Though, in multiple gamer homes, there can easily be multiple legitimate accounts, and since they are free, there is no reason not to create them, unlike XBL.
The number of active, connected consoles though is valid, and makes the point on it's own when compared to the 360.
Worlds, the dead and banned systems invariably result in replacement purchases of 360s which is I believe why the total number of XBL subscribers lags behind the number of console units sold. Silver is free, and gets system updates downloaded. I feel like it's fair to say that all 360s should have at least one Silver XBL account defined on them. Since we know from Microsoft's own figures that the number of XBL accounts falls short of the number of consoles sold by approximately 17 million, you have to wonder what about those 17 million 360s? Even assuming a 10% failure rate with the PS3, 51 million units sold leaves about 46 million active, 43 million are confirmed by 3rd party research as active installed units connected to the Internet.
Either way if 85% of all PS3s are connected to the Net, isn't it reasonable to expect that a similar percentage of 360s would be connected? If 85% of all 360s ever sold were actively connected and installed, there would be about 45 million XBL silver accounts (assuming one active account per console). If you assume that some households have more than one gamer who might have ab XBL account, then that number of XBL accounts should be even higher. But, it's not. If you figure a 30% failure rate (the often quoted failure rate for 360) of 360s over the product life, 53 million units translates to more or less 17 million dead ones. Which so happens to be the approximate shortfall between units sold and XBL accounts.
Now, I'm sure that some owners of both PS3 and 360 consoles have them without a network connection, so there is a grey area in the figures. That said, if you accept that 85% of PS3 owners have their unit connected, why is it invalid to assume the same connection rate among 360 owners? I think it is valid, and when I take that into consideration, I have to wonder why the XBL subscription numbers are so *very* low...
Last edited by Highlander on 8/24/2011 3:08:10 PM
Temjin001
Wednesday, August 24, 2011 @ 3:05:42 PM
Fane1024
Wednesday, August 24, 2011 @ 3:07:17 PM
More importantly, people also create multiple accounts (silver, at least) on XBL and the total is still less than the number of systems sold. The number of now-dead 360s may well be 50% of the total sales.
Highlander ninja'd me a bit with his edit.
Last edited by Fane1024 on 8/24/2011 3:10:50 PM
Highlander
Wednesday, August 24, 2011 @ 3:21:59 PM
But yeah, IMHO, all those exceptions nibble at the edges of the numbers in positive and negative ways that ultimately cancel each other out and leave to point standing clear. There is a huge shortfall between the number of 360s ever sold and the number of XBL users of any kind.
LimitedVertigo
Wednesday, August 24, 2011 @ 4:02:18 PM
Dancemachine55
Wednesday, August 24, 2011 @ 7:13:40 PM
Live was the revolutionary king of online gaming for the original Xbox and for the 360 in 2006 and 2007.
When PSN updated and finally cemented itself as a quality online network around late 2007, early 2008, Live was head and shoulders above up until that point.
With continuous updates and improvements, PSN is almost rivalling Live Gold, and PS Plus is now offering more gaming services with Cloud-based saving and auto-trophy updating, AND free games for subscribers!!!
Only thing missing is cross game chat, which sadly won't be coming to the PS3. Lately, however, I've found chatting to be highly annoying with some friends while playing online, and even playing on my own I don't wanna chat at all!! Being able to chat while playing the same game on PSN is good enough for me. Sadly, it's not good enough for my friends and many 360 fanboys, and that is why 360 will continue to "look like" the quality online service.
Lawless SXE
Wednesday, August 24, 2011 @ 2:15:48 PM
WorldEndsWithMe
Wednesday, August 24, 2011 @ 2:55:22 PM
Last edited by WorldEndsWithMe on 8/24/2011 2:56:00 PM
Temjin001
Wednesday, August 24, 2011 @ 3:12:26 PM
Dancemachine55
Wednesday, August 24, 2011 @ 7:03:03 PM
Lawless SXE
Wednesday, August 24, 2011 @ 1:53:48 PM
Reply
Oh, and Forza 4 should be a good *game*. And Halo Anniversary is their other big exclusive this year. Yay?
WorldEndsWithMe
Wednesday, August 24, 2011 @ 3:01:57 PM
Fane1024
Wednesday, August 24, 2011 @ 3:23:38 PM
The only games which sold significantly better on 360 were a few high-profile games (mostly from Activision) like COD and GH, but they did sell *significantly* better.
In other words, the contention that multi-plats sell better on 360 has been BS since 2008 or so and is undoubtedly even less true today.
Dancemachine55
Wednesday, August 24, 2011 @ 7:00:11 PM
I dunno why, but the US seems to have this anti-Sony frame of mind lately, while the rest of the world, especially Japan, love and even embrace all things Playstation!!
Is it because MS is an American-based company and US people are proud citizens who only buy US made things?
If that IS the case, it's a little sad that people don't just go for the better product, regardless of what country it's made in or what country the company is based. We are living in a globalised market now.
Don't let blind nationalism fool you. If the better product is made in the US, I'll buy it. If the quality product is Japanese, I'll buy that. I thought the Japanese made PS3 was the better product, so I got that. My friends peer pressured me into joining them on 360, but I found Live was a quality American-based service.
Sorry, rant done now.
Last edited by Dancemachine55 on 8/24/2011 7:01:06 PM
VampDeLeon
Wednesday, August 24, 2011 @ 9:57:21 PM
Never mind Xbox's failing hardware, no one seems to care about that for some reason. Like with how the PS2 had disc reading errors. Despite Xbox being superior to PS2 it still didn't succeed that well, people still refer to PS3 as expensive cause of this. The only people who realize this is those who care to research sadly.
matt99
Wednesday, August 24, 2011 @ 2:02:00 PM
Reply
Or how he compares uncharted to Gears of war...
Anyways I was relieved when I read the comments section and saw everyone calling the author out as a fanboy and a hack writer.
CheddarClyde
Wednesday, August 24, 2011 @ 2:08:12 PM
Reply
As for the whole "XBox exclusives sell better than PS3 exclusives", I do agree with Ben since it is the "you starve someone long enough and they will eat anything good or bad" scenario. I also believe that we may never have our own "Halo" on the PS3 simply because our gaming tastes are so diverse that you're never going to get that large of a concentration of gamers on ONE game. Playstation has always been about diversity from the start and that's a good thing. Hell, the biggest selling PS2 game of all time happened to be a game that took multiple genres of gaming and combined into a genre we now called sandbox.
Sorry for the long post and I hope I didn't break any rules. Long time fan, first time poster.
BikerSaint
Wednesday, August 24, 2011 @ 2:13:25 PM
Highlander
Wednesday, August 24, 2011 @ 2:23:28 PM
Temjin001
Wednesday, August 24, 2011 @ 3:20:38 PM
LimitedVertigo
Wednesday, August 24, 2011 @ 3:49:59 PM
Dancemachine55
Wednesday, August 24, 2011 @ 6:54:01 PM
CheddarClyde
Wednesday, August 24, 2011 @ 9:36:41 PM
Temjin001
Wednesday, August 24, 2011 @ 11:56:45 PM
BikerSaint
Wednesday, August 24, 2011 @ 2:10:11 PM
Reply
"Are Games Getting Too Big For Discs?"
(Saint's footnote: Well, no wonder why. MS still uses a system of lesser Discabilities)
WorldEndsWithMe
Wednesday, August 24, 2011 @ 3:04:03 PM
BikerSaint
Wednesday, August 24, 2011 @ 5:18:48 PM
TrophyHunter
Wednesday, August 24, 2011 @ 2:23:38 PM
Reply
WorldEndsWithMe
Wednesday, August 24, 2011 @ 3:05:13 PM
MadKatBebop
Wednesday, August 24, 2011 @ 3:07:29 PM
79transam
Wednesday, August 24, 2011 @ 2:42:57 PM
Reply
WorldEndsWithMe
Wednesday, August 24, 2011 @ 3:06:48 PM
79transam
Wednesday, August 24, 2011 @ 3:20:49 PM
WorldEndsWithMe
Wednesday, August 24, 2011 @ 3:52:32 PM
79transam
Wednesday, August 24, 2011 @ 4:00:53 PM
WorldEndsWithMe
Wednesday, August 24, 2011 @ 5:56:00 PM
And don't sleep on inFamous 2 if you don't already have it.
Beamboom
Thursday, August 25, 2011 @ 1:43:09 PM
inFamous is the best ps3 exclusive I've played.
It was the blu-ray drive that made me choose the ps3 too btw! :)
Last edited by Beamboom on 8/25/2011 1:44:54 PM
JDC80
Wednesday, August 24, 2011 @ 2:59:53 PM
Reply
I experience trouble with my PS3 twice one cuz my PS3 40GB were from that Christmas patch that experience blu-ray drive trouble and 4 years later the disc tray got jammed.
As for sales: They depend on two series and they treat COD as a 360 exclusive. At least with the PS3 it has a strong list of exclusives that you can play along with the multi-platform games.
WorldEndsWithMe
Wednesday, August 24, 2011 @ 3:08:15 PM
LimitedVertigo
Wednesday, August 24, 2011 @ 3:53:17 PM
Beamboom
Thursday, August 25, 2011 @ 1:29:47 AM
WorldEndsWithMe
Wednesday, August 24, 2011 @ 3:12:42 PM
Reply
The competition's fans kind of have to hang on to whatever they can because they know they got nothin'. They require a reason to, in the face of facts, continue to claim superiority because contrition is not a thing that abides in them.
Like a woman who spreads her legs for a dirtbag and then convinces herself she must be in love to make previous actions okay, these fans will continue to justify supporting a company that doesn't care about them and a system made out of melted down legos and tinfoil.
Last edited by WorldEndsWithMe on 8/24/2011 3:13:30 PM
Fane1024
Wednesday, August 24, 2011 @ 3:37:10 PM
Battered wife syndrome.
LimitedVertigo
Wednesday, August 24, 2011 @ 3:52:41 PM
Ben Dutka PSXE [Administrator]
Wednesday, August 24, 2011 @ 3:18:52 PM
Reply
LimitedVertigo
Wednesday, August 24, 2011 @ 3:52:08 PM
Ben Dutka PSXE [Administrator]
Wednesday, August 24, 2011 @ 3:54:53 PM
maxpontiac
Wednesday, August 24, 2011 @ 3:59:17 PM
LimitedVertigo
Wednesday, August 24, 2011 @ 4:04:11 PM
Ignitus
Wednesday, August 24, 2011 @ 4:18:53 PM
Ben Dutka PSXE [Administrator]
Wednesday, August 24, 2011 @ 5:26:14 PM
Helghast
Wednesday, August 24, 2011 @ 3:58:26 PM
Reply
LimitedVertigo
Wednesday, August 24, 2011 @ 4:05:08 PM
BikerSaint
Wednesday, August 24, 2011 @ 5:26:56 PM
WorldEndsWithMe
Wednesday, August 24, 2011 @ 5:58:47 PM
Helghast
Thursday, August 25, 2011 @ 10:09:55 AM
You know the funny thing? He wanted me to sell him MY PS3 for cheap and he wanted me to use the money to buy a 360 to play online with him, I of course said no. He has even offered to buy me a 360, but when I accepted he asked if I would play Gears with it, I said no because I don't like Gears, so he decided not to buy the 360 for me.
SoulController
Wednesday, August 24, 2011 @ 4:05:14 PM
Reply
Any true gamer this gen knows of or has experienced the 360 hardware issue multiple times so let's stop kidding ourselves. How else do we expect to get respect from other industries if we keep up with the bs..
LimitedVertigo
Wednesday, August 24, 2011 @ 4:11:58 PM
I've been very pleased with my PS3s and have since owned multiple PS3s that haven't died while my 360friends waste their money.
Last edited by LimitedVertigo on 8/24/2011 4:12:28 PM
SoulController
Wednesday, August 24, 2011 @ 4:38:27 PM
Example, one of my friends is a hardcore gamer through & through. He owns every system ever made & for this generation, the majority of games he owns are on the 360 because he wants to keep his gamertag higher than his friends.
This may be a just me because the rest of our mutual friends mainly game on PS3
Last edited by SoulController on 8/24/2011 4:39:18 PM
Ignitus
Wednesday, August 24, 2011 @ 4:12:43 PM
Reply
BTW, I have 4 PSN acounts; 1 for NA, 1 for Europe, 1 for Asia and the one for my country.
I must say this because I see some people here think that when the 360 dies you are on your own and must buy a new one. This is false.
I'm on my third 360 and I have only paid for one. MS acknowledged the problem and replaces them free of charge. I didn't even have to pay for shipping costs.
Give them a call, they send you a mailing box, put the dead 360 in, ship it for free and in 4-5 business days you get a new one, and they ever trow in a live gold card for free.
I'm impressed with this level of suport and I wish SONY had done the same with my PS2 disc read error, (even after it was a known defect).
Next gen, I might consider buying the next Xbox. The first one was rock solid and it is still runing fine to this day and if the new xbox next has a high failure rate I know from personal experience that MS stands behind it's game's console. But let's see how next gen unfolds.
Also, it's sad to see some voices getting banned just bacause they aren't ProSONY most of the time.
jimmyhandsome
Wednesday, August 24, 2011 @ 4:45:11 PM
Clamedeus
Wednesday, August 24, 2011 @ 4:55:10 PM
Before I did that it was barely reading the discs and was running slow and suddenly you would get the "Disc Read Error" Once I cleaned it out it ran fast like new. It should work unless the lens or laser was broken.
CheddarClyde
Wednesday, August 24, 2011 @ 5:08:06 PM
From my understanding of how Microsoft's Replacement Plan worked when the RRoD problem was in full swing, you'd call them to request a replacement console, they'd send you the packing materials and once they got your defected system they would send you a new one. Based on articles I've read about the procedure and what some of my die-hard 360 friends have told me, the whole process takes four to six weeks. That's a long time to go without gaming and I have to wonder did Microsoft reimburse gamers for those lost hours on XBox Live? Plus, did you always get a brand new system as a replacement or was it a reburb with the same issues... or a new one with the same issues?
For the record, Nintendo still makes the most reliable consoles period. I have a SNES that I bought 20 years ago and it is still kicking. I use to have to flip my PS1 over to play games and getting my PS2 to read CD-based games was a pain in the rear so Sony has much to answer for as well.
Ignitus
Wednesday, August 24, 2011 @ 5:09:59 PM
But because I don't live in the US I had to spend $$$ to get a new PS2. :(
Last edited by Ignitus on 8/24/2011 5:12:53 PM
Ignitus
Wednesday, August 24, 2011 @ 5:19:39 PM
As for are they new or refurb?. They looked new to me but I don't know for sure. Either case, they worked perfectly and if they fail MS replaces them for free. I'm very satisfied with that customer service and I would by another product from them.
jimmyhandsome
Wednesday, August 24, 2011 @ 5:20:55 PM
The first time they were super quick and sent me a refurbished one (took like 2-3 weeks) and they gave me a free month of XBL.
Second time they tried to fix it but ended up having to give me a brand new console and it took 4 weeks. I complained and they gave me a month of XBL and Project Gotham Racing 3 for free. It pays to be a pain in the ass sometimes.
Clamedeus
Wednesday, August 24, 2011 @ 6:34:04 PM
maxpontiac
Thursday, August 25, 2011 @ 9:17:39 AM
On my 360 consoles, the first two were RROD's. During that time, I decided to get a standby console. After 3 hours of playing (over the course of two days) my second one went RROD on me.
By this time, I was ticked off, but willing to stay with MS because of zero out of pocket costs. As luck would have it, my first console broke again two months later, but this time, it was some error code that bricked the console.
I was expecting MS to take care of me, but they actually demanded that I pay $100 to repair it. I fought to the point in where they sent me a "new" one. I thought I was finally set. Foolish me. My old friend RROD returned to my "new console". MS repaired for me.
About one week after my replacement console came in, I was in the bedroom with my wife and we were watching a DVD. My "standby" console bricked on me in the middle of our movie. I immediately called MS, told them about my problems, got the same song and dance about me having to pay to fix this one, etc. I told them no.
Needless to say, once I cancelled my two Live subscriptions, they were willing to budge. Unfortunately for them, I was long past that point.
MS lost me as customer for good.
PS - Ignitus; If you don't like this site move on. Thank you.
tes37
Thursday, August 25, 2011 @ 5:12:04 PM
Say something stupid and any number of people will call you out on it.
Ben Dutka PSXE [Administrator]
Thursday, August 25, 2011 @ 6:40:32 PM
SoulController
Wednesday, August 24, 2011 @ 4:42:42 PM
Reply
Ben Dutka PSXE [Administrator]
Wednesday, August 24, 2011 @ 5:27:24 PM
No offense intended, but point me in the direction of the last article where I even mentioned Microsoft. I'll wait. You'll have to go back in the archives, and it'll take a while.
Pretty sick of people thinking I attack MS all the time when I write about two articles in a freakin' year where I even mention MS or the 360. Actually, there's far more evidence of me SUPPORTING the 360 and its games. But of course, that doesn't get any attention at N4G or other community crapholes.
Last edited by Ben Dutka PSXE on 8/24/2011 5:29:00 PM
WorldEndsWithMe
Wednesday, August 24, 2011 @ 6:02:57 PM
Last edited by WorldEndsWithMe on 8/24/2011 6:04:40 PM
Dancemachine55
Wednesday, August 24, 2011 @ 6:46:45 PM
To be honest, I think it's got something to do with Live, Cross Game chat and peer pressure to play with friends. 360 players are generally most vocal about getting other people to play online with them.
However, regardless of console sales, Halo is practically the only Microsoft owned AAA title, so of course it's gonna do better on its own!! What else do 360 owners have to play that PS3 players don't have? Gears, Fable and Forza. 4 exclusive titles...
Kinda feel sorry for MS right now.... Nah!! They had it coming when 360's worldwide red ringed.
SoulController
Wednesday, August 24, 2011 @ 7:00:22 PM
matt99
Wednesday, August 24, 2011 @ 8:24:34 PM
maxpontiac
Thursday, August 25, 2011 @ 9:20:04 AM
DarthSayver21
Wednesday, August 24, 2011 @ 5:10:38 PM
Reply
Dancemachine55
Wednesday, August 24, 2011 @ 6:41:31 PM
Reply
Anyhoo, first thing that came to mind in sales numbers for 360 consoles and 360 titles was the actual lack of exclusives, as you mentioned towards the end.
The fact that MS only has 4 big exclusive franchises to keep them afloat (Halo, Gears, Forza and Fable), it is therefore not surprising to see them sell really well since there isn't much else for 360 owners to choose from.
As soon as Sony bring out the PS4 with social networking capabilities that rival or exceed the current Xbox Live (hopefully with enough RAM to support cross-game chat this time) I see many people jumping the bandwagon from MS to Sony, cos Sony has the games. Of course, there are hardcore 360 fans who are completely unreasonable, so I'm happy for them to stay on their MS bandwagon.
I just can't wait for the day that Halo becomes milked for all its worth and unpopular, cos the day that happens, MS is screwed. People are becoming aware of this with CoD, but it might be another year or two before sales plummet completely.
Apart from some excellent exclusives (Lost Odyssey, Gears of War, Alan Wake, Fable 2) I hardly play my 360. Mostly just to play with friends online, but even then I get bored of shooting the same people over and over again, so I put on some Motorstorm, Littlebig Planet or Singstar and invite some other friends round who aren't massive 360 fans.
As for actual 360 console sales numbers, look no further than the number of people with Live Gold accounts that are now active. Around 35 million last time I checked. So I'm estimating 80% of 360 owners play online, so that's about 42 million people playing 360. 10 - 12 million 360 console sales are rebuys or refurbishes for dead ones.
Yeah, that sounds about right.
With the 160GB PS3 being only $298 AUD ($199 US, based on older conversion rates) all EB's here are expecting massive sale spikes of PS3's. I even know 4 people who recently said they're gonna buy a PS3 now that it's so ridiculously cheap!!!!
Final word...
If MS don't pick up their game and get more exclusives on their side, I'm afraid they're gonna lose the console battle. Live was an excellent social networking exclusive, but with Steam, PSN and Wii U looking to catch up fast, MS has to revolutionise elsewhere to stay in the game. I guess Kinect isn't a bad start, but it's still limited compared to Move.
LimitedVertigo
Wednesday, August 24, 2011 @ 6:56:26 PM
Are you getting a Vita?
Ignitus
Wednesday, August 24, 2011 @ 7:07:19 PM
Highlander
Wednesday, August 24, 2011 @ 8:55:06 PM
Dancemachine55
Wednesday, August 24, 2011 @ 11:58:19 PM
Definitely getting a Vita. I think I might ask for it for my birthday next year, since it's coming out about a month or two before. Or I'll ask for money towards a Vita.
My 3DS is pretty good. Shame Ocarina of Time 3D is the only good game on it right now. Super Mario 3D Land and Mario Kart 7 cannot come soon enough.
Dancemachine55
Thursday, August 25, 2011 @ 12:01:07 AM
Ben Dutka PSXE [Administrator]
Wednesday, August 24, 2011 @ 8:27:31 PM
Highlander
Wednesday, August 24, 2011 @ 8:57:24 PM
If you have a 360, and it's your 5th one (for example) you represent 5 unit sales to MS. Tell me though, how many XBL accounts does that one person have? How many Gold subscriptions? How many copies of a game will they purchase? Yep, that's right 1, not 5. One. So MS can crow about console sales figures all they like, but their actual game sales (with the obvious exception of something like Halo) are indicative of a far lower number of active consoles than the number of units sold.
Claire C
Wednesday, August 24, 2011 @ 9:28:41 PM
Wraith
Thursday, August 25, 2011 @ 12:11:19 AM
TubbyUrchin
Wednesday, August 24, 2011 @ 8:13:25 PM
Reply
Underdog15
Thursday, August 25, 2011 @ 11:06:38 AM
sha4dowknight05
Wednesday, August 24, 2011 @ 8:21:11 PM
Reply
ulsterscot
Wednesday, August 24, 2011 @ 11:23:35 PM
Reply
Give xbox kudos though - they might not be able to make a machine that last more than 6 months - but they do make a controller that fits an adult male's hand properly .....
Wendell
Thursday, August 25, 2011 @ 12:37:33 AM
Warrior Poet
Thursday, August 25, 2011 @ 12:22:27 AM
Reply
Anyway, as a PlayStation fan, I think Microsoft has done an excellent job this generation. Sure, their systems break down, and exclusives are few and far in between, and they mostly focus on the shooter genre. But as far as sales go, they've been incredibly successful. I don't like them as a company, but their strategy does work. They make lots of appeals to the "hardcore" and those who want to be hardcore - kind of like the Sega Genesis back in the day
But think about the lack of exclusives and the fail rate...and then compare that to customer loyalty and sales figures vs the superior PS3. Something had to establish that loyalty, right?
Ben Dutka PSXE [Administrator]
Thursday, August 25, 2011 @ 12:51:35 AM
Here's how the human mind works- we dismiss most of what we see if it doesn't strike a chord, so when that chord is struck, it seems like it happens all the time...because it's all we remember. It's never accurate, of course.
Beamboom
Thursday, August 25, 2011 @ 1:44:10 AM
It's like Ben said, once they start annoying you they just glare you in the eyes.
That being said, I would prefer if the site just ignored everything X360 altogether. A recent poll showed practically none of us owns one anyway, so it's just flame fodder.
But man, I can't believe you are really just 16, Warrior? *And* American? And literate? That's... Is that possible? ;)
Last edited by Beamboom on 8/25/2011 1:46:55 AM
___________
Thursday, August 25, 2011 @ 5:06:37 AM
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funny how one side of a coin can always pop up!
aaaaaaaaaaaaanyway, if ive learned anything this gen its sales mean jack sh*t!
when a game like FREAKING ZUMBA can be the best selling title in the UK for 6 weeks running, you really know sales mean nothing!
never did i think sales meant quality, but now im even more convinced of it.
SirLoin of Beef
Thursday, August 25, 2011 @ 6:58:44 AM
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I am a 360 fan and the last thing you'll ever hear me say is that the 360 is better than the PS3. It has had an edge of multiplats (even though that gap is nearly nonexistent now) but the 360 can't touch the PS3's library when it comes to exclusivity.
"Do you know anyone that hasn't had a 360 die on them?"
I do. And it would be me. My launch model 360 is still humming along and the second 360 I've had for the past 2-3 years is going strong, too. Yes, I consider myself extremely lucky but there are a few of us out there who've not padded MS's sales numbers that much.
Highlander
Thursday, August 25, 2011 @ 9:51:31 AM
Fane1024
Friday, August 26, 2011 @ 4:35:25 AM
Underdog15
Friday, August 26, 2011 @ 9:19:34 AM
ImaginaryTurtle
Thursday, August 25, 2011 @ 11:00:42 AM
Reply
Helghast
Thursday, August 25, 2011 @ 11:27:05 AM
Balz
Thursday, August 25, 2011 @ 1:21:57 PM
Reply
I have friends that absolutely love PS3, but buy multi-platform games on 360 because LIVE is better online then PO. I should have more PS3 games by now but all the games I have wanted were delayed or scratched.
Wonder how many thumbs down I will get? I don't think the exclusives for PS3 are all that great. Twisted Metal can not come out fast enough though. Thought I wanted FFXIV for PS3, but will they ever fix that.
Deleted User
Thursday, August 25, 2011 @ 1:30:38 PM
Underdog15
Friday, August 26, 2011 @ 11:41:13 AM
fargradius
Thursday, August 25, 2011 @ 2:57:30 PM
Reply
TheRealBOBDOLE
Thursday, August 25, 2011 @ 3:04:26 PM
Reply
You are suggesting that if a customer's console dies, and they replace it, that it shouldn't be counted. Think about that statement for a while. A customers console DIED. Then, because they thought the console was so fantastic, they went and PAYED for a new one. All that scenario does is reinforce how GOOD the console is, that someone is willing to buy a whole new one just to use it.
Also, i personally own both consoles, and when dealing with Microsft, have had spectacular customer service for repair/replacement.
Ben Dutka PSXE [Administrator]
Thursday, August 25, 2011 @ 3:19:06 PM
Maybe, just maybe, that person has plenty of 360 games they suddenly can't play. Those games don't play on anything but a 360. Maybe they don't have another system and even if they do, they've still got that 360 library. What, just throw it away? Re-buying is almost a necessity; it hardly means anything beyond that.
And another way the human mind works is that we're typically happy and satisfied with the familiar. If they had a 360 and played games on it, they're far more likely to get another one rather than try something new.
I'm sorry, but no matter how you look at it, multiple sales to one consumer - who often remains same-minded throughout the process - greatly skews sales figures, especially with a pathetic 30% failure rate.
Last edited by Ben Dutka PSXE on 8/25/2011 3:19:30 PM
fargradius
Thursday, August 25, 2011 @ 3:37:21 PM
TheRealBOBDOLE
Thursday, August 25, 2011 @ 3:13:46 PM
Reply
Some 360 fans point to sales, and so you post a false article about how all 360 fans point to sales. All because only the ones who actually did "struck a chord" with you.
Highlander
Thursday, August 25, 2011 @ 4:26:23 PM
The thing is, no one is arguing that the sales numbers are false. However, if a user does re-purchase more than one system to replace a dead or banned system, they still only buy one game. The video game market is about more than unit sales of the consoles.
Look at it this way, if there was a zero failure rate and MS sold 53 million units, that is 530 million potential game purchasers. On the other hand if 20-30% of the units ever sold are no longer active (for one reason or another) and some owners have repurchase multiple consoles to replace dead/banned units, that 53 million unit sales may only represent 40 million actual paying customers (possibly less). How is that aspect of things to be analyzed?
Game sales, and online attached units. Excluding obvious exclusive games like Halo on the 360 and Uncharted or GT on the PS3, and excluding Call of Duty because it's sales are too large to really analyze properly, look at multi-platform games, not just shooters, look at all of them, across the board. If the 360 truly has a large unit lead (as it should according to sales), then it stands to reason that across the board more multi-plat games would sell on the 360. But, they don't. Even as long ago as two years, both Konami and EA (might have been EA Sports, not all of EA) were indicating that the PS3 was generating more revenue for them than the 360 was.
As far back as early 2008, this was true. Look at the comparative sales of Burnout Paradise for Ps3 vs 360. PS3 lifetime is about 1.6 million (not including the PSN download version), the 360 sits at 1.25 million. Shouldn't that be the other way round based on how many 360s have sold compared to the PS3? Hey, perhaps there is something to this argument about dead 360s bulking up the unit sales numbers after all? let's look at two exclusive games that directly compare, just for fun. PS3 with GT5 and GT5 Prolog, and 360 with Forza 3 and Forza 2.
GT5 and GT5P have sold 6.4 and 4.1 million units respectively on PS3. Forza 3 and Forza 2 have sold 4.91 and 4 million copies respectively. Notice than in 2 and a half years, Forza only added 900k users, yet GT5 added 2.3 million extra gamers in the 2 and a half year gape between Prologe and GT5. Sales of Forza2 and GT5 Prolog are very similar in scale, but GT5 increase by more than 50% in sales over GT5 Prolog. Forza3 grew by less than 33%. If 360 is selling all these extra consoles, where are the game sales?
I could dig more on other games both exclusive and multi-platform, but the point is made, and has been made by others. If all you want to do is count the number of units ever sold, fine, but don't ignore the truth behind those numbers. the truth is expressed in the size of the gaming market behind the numbers. 3rd party software publishers can see the truth here. But no one wants to speak it for fear of angering Microsoft.
Last edited by Highlander on 8/25/2011 4:26:58 PM
Blarghonk
Thursday, August 25, 2011 @ 10:40:08 PM
This is just childish. Extremely so. I even did what he did and came out of never talking on this site because this just got to me. I have a PS3 and this irked me.
Blarghonk
Thursday, August 25, 2011 @ 10:40:08 PM
This is just childish. Extremely so. I even did what he did and came out of never talking on this site because this just got to me. I have a PS3 and this irked me.
Ash33
Thursday, August 25, 2011 @ 4:07:18 PM
Reply
Blarghonk
Thursday, August 25, 2011 @ 10:37:24 PM
Reply
Look. If you really believed that the PS3 was doing better you wouldn't have to try and reassure yourself through articles attacking others because of what they like. You'd ignore them. Like a grown-up. And move on and deal with it.
Highlander
Friday, August 26, 2011 @ 12:13:25 AM
Underdog15
Friday, August 26, 2011 @ 9:38:34 AM
Underdog15
Friday, August 26, 2011 @ 9:42:00 AM
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The morons disagreeing with you are just more of the frustrating individuals incapable of making their own academic assessment of the industry and putting those assessments into a well formulated, objective argument supported with facts.
Guys like Blarghonk and TheRealBOBDOLE haven't offered an ounce of statistical evidence to make me consider what they have to say over you guys.
And it's not like I haven't admitted being wrong here before.
Jsprang
Saturday, August 27, 2011 @ 9:53:36 PM
Reply
Jsprang
Saturday, August 27, 2011 @ 9:53:42 PM
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Deathb4Dishonor
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Wednesday, August 24, 2011 @ 12:21:43 PM