Sony On PS4 Problems: "We're Really, Really Apologetic"
PlayStation 4 update 2.00 added a bunch of really great features, but it also caused problems.
In a recent VG24/7 interview, SCE Australia managing director Michael Ephraim says these issues were "very unfortunate" but adds that the new console isn't "bulletproof."
"Listen: we’re really, really apologetic. Dealing with network and digital--I'm not trying to spread or deflect anything, but dealing on such a robust network is a tricky experience. The good thing is we've launched 2.01, which has fixed the Rest Mode, and has fixed the YouTube app.
It was very unfortunate. We hate that. The network was down during the 2.0 release. It's very unfortunate. Those things are gonna happen over time. We're not bulletproof on those things."
Ephraim noted that the PS4's initial success has been offset by a struggling Network. Sony has already said they've been surprised at PS4 sales thus far (13.5 million worldwide) and that load has proven difficult for the PSN to handle. Update 2.00 not only caused the Rest Mode bug, but it also caused problems for critics trying to review Dragon Age: Inquisition.
The good news is that these issues have been resolved; when the latter title drops next week, players shouldn't have a problem, and the Rest bug is gone, too (thanks to update 2.01). Update 2.02 should've repaired the other stability issues.
11/14/2014 11:27:08 AM Ben Dutka