First Vitas Have A Few Problems, Sony Issues Update
It tends to happen with new hardware. Maybe it's good news for North American gamers; by the time the PlayStation Vita gets here, the issues will have been completely resolved...?
Not long after a great many stood in line to grab Sony's new portable unit, the complaints began to hit communities, forums and Twitter.
As reported by Engadget, annoyed consumers reported unresponsive touchscreens, software bugs, and total system freezes. You can see an example of one such freeze in the video below. We assume other videos are floating around, too.
Sony quickly issued a public apology and a software update to deal with the problems, which will hopefully erase the backlash. There's little doubt that new high-tech gadgets frequently encounter issues during their first few weeks at market, but we can still understand a gamer's frustration.
It's why many consumers like to wait a while for a new piece of hardware to stabilize, so-to-speak. ...or am I the only one who does that?
Tags: vita, playstation vita, vita freeze, vita update
12/19/2011 8:47:45 PM John Shepard
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Comments (31 posts)
LegendaryWolfeh
Tuesday, December 20, 2011 @ 12:50:51 AM
Qubex
Monday, December 19, 2011 @ 11:18:17 PM
Reply
If you are an engineer with the machine in front of you, surely surely, you would see the same problems consumers are facing.
My mind buffles, I still cannot understand why this happens when you consider the fine products Sony builds.
I was right to stay away from a d1p. I have learnt to often now so never again. I will wait and wait a year if I have to until I get a product I know is mature, works well and, most importantly, is purchasable at a sane price...
Q!
"play.experience.enjoy"
Excelsior1
Tuesday, December 20, 2011 @ 1:26:42 AM
One thing I learned from the PS3's launch is just how fickle gamers are. It does not matter how much success a console maker has had the pervious gen...if they show up with what consumers feel is an over priced product with no games they will just flat out walk away from that company and never look back. The PS3 went through that for awhile and so did the 3DS to some exttent. I give Nintendo a lot of credit for responding quickly to a bad launch. Sony was a little slow to respond that first year and I think they lost a lot of gamers during that period. We had a $600 machine that could not even run Madden NFL at 60 fps and somehow multiplat games looked worse on the more expensive PS3. Sorry, that was just a disaster in the waiting. I have no idea where Sony's Quality Control Deptartment was during that period, but I do know Ken Kutargi was kicked upstairs...he won't be designing any more Sony products in the future or telling us to get two jobs either. Maybe that's a good thing.
The point is console makerrs need to have a reasonably clean launch, and make sure they respond QUICKLY to any negativity around a system. Knock that stuff down quickly. If a console maker has a more expensive system that has no games or can't even run a simple multiplat title correctly...stuff like that can explode in a console makers face pretty quickly. I think those bad multiplat titles did a lot of damage to the Sony brand that first couple of years. The effects of that can still be felt to this very day. I don't know why Sony did not notice the multiplat titles being submitted to them during that period did not run or look as good as their 360 counterparts. I'm sure they did notice but were slow to respond. I would have sent out my best programmers and engineers to get that Sh!T sorted out quickly, and I would have cut the price more quickly in an attempt to restore confidence in the brand. Hey, that's just me. I guess we will find out how many lessons Sony really learned from the PS3's launch when the PS4 rolls around. I'm just hoping for a system that can run a Bethesda game correctly. :)
Last edited by Excelsior1 on 12/20/2011 1:28:20 AM
Cesar_ser_4
Tuesday, December 20, 2011 @ 3:27:25 AM
Excelsior1
Tuesday, December 20, 2011 @ 4:53:23 AM
Anyways, you are correct. The blame ultimately falls on the developers themselves. We now know the PS3 is a very capable system when it is in the right hands. The problem was that we did not really know that back then. A game that looked as good as MGS4 would have helped a lot I think at the start. I give that game a lot of credit for shutting up a gamer's complaints. Uncharted 2 helped a lot as well. UC2 got a huge positive reaction at E3 and went on to get a lot of awards as well.
So yeah, when those great looking exclusives started to come out that's when I began to notice gamers starting to blame the multiplat developers themselves instead of Sony which is exactly what they should do. Anyways, Sony has a lot of great first party developers they can now tap when designing the PS4. If I were Sony I would ask Guerilla Games what they would like to see in a next gen console. I think KZ3 looks absolutely stunning. The graphics are so crisp and detailed. It puts a lot of games to shame. Those Germans really now how to get the most out of the PS3. :) I would defintely have GG working on a PS4 launch game since they have shown how capable they are at coding for the PS3.
Last edited by Excelsior1 on 12/20/2011 5:05:17 AM
Highlander
Tuesday, December 20, 2011 @ 2:03:04 PM
Qubex
Tuesday, December 20, 2011 @ 11:43:26 PM
Qubex
Tuesday, December 20, 2011 @ 1:30:15 AM
Cesar_ser_4
Tuesday, December 20, 2011 @ 3:28:26 AM
Qubex
Tuesday, December 20, 2011 @ 11:44:57 PM
Q!
"play.experience.enjoy"
___________
Tuesday, December 20, 2011 @ 3:25:32 AM
Reply
they just dont give a flying f*ck if their product works or not!
not only games, everythig really!
i bought a new HP laptop last week and when i unboxed it and turned it on i noticed there was a massive gash in the screen.
what the?
how the ^%$# did that get past QA!?
i took it back to the store and the guy tells me ah yeah we have had about 50 of those returned within the past month with that problem.
50!?
within a month!?
what the?
doesnt HP have a QA department?
Lairfan
Tuesday, December 20, 2011 @ 8:09:24 PM
sirbob6
Tuesday, December 20, 2011 @ 9:01:04 PM
Lawless SXE
Tuesday, December 20, 2011 @ 4:12:36 AM
Naksy
Tuesday, December 20, 2011 @ 4:39:38 AM
Lawless SXE
Tuesday, December 20, 2011 @ 4:43:10 AM
Ben Dutka PSXE [Administrator]
Tuesday, December 20, 2011 @ 8:59:22 AM
And you might notice that just about every major news source runs the same articles; see, they report on the same news on a daily basis.
Newspapers do it. All news sources of all kinds do it. That's what NEWS is. ...coulda sworn that was logically obvious. Although I should probably add that the exhibited hostility is certainly plain at IGN. So maybe you should just go there.
Last edited by Ben Dutka PSXE on 12/20/2011 9:21:26 AM
Highlander
Tuesday, December 20, 2011 @ 2:05:51 PM
Lawless SXE
Tuesday, December 20, 2011 @ 4:13:32 AM
Reply
parasitic
Tuesday, December 20, 2011 @ 5:20:28 AM
Reply
I think hardware and software should only be released to the public when it's completely polished, no real issues. Even if they have to postpone the launch date. Updates should only fix minor bugs and glitches and not complete system freezes, this is huge in my eyes.
I hope this doesn't damage future sales for them.
Dancemachine55
Tuesday, December 20, 2011 @ 5:58:21 AM
Reply
gray_eagle
Tuesday, December 20, 2011 @ 9:01:29 AM
Reply
Beamboom
Wednesday, December 21, 2011 @ 2:04:17 AM
sha4dowknight05
Tuesday, December 20, 2011 @ 7:07:17 PM
Reply

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kingjose
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Monday, December 19, 2011 @ 10:22:03 PM