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Sony, FTC Settlement Results In Refunds For Vita Owners

That false advertising will get you every time.

As the Federal Trade Commission just announced, Sony Computer Entertainment America will have to settle false advertising claims related to the technical capabilities of the PlayStation Vita.

These ads ran during the portable's US launch campaign in late 2011 and early 2012 and they promoted the unit's Remote Play, cross-platform, and cross-save features. The FTC jumped on this and now, the settlement will result in gamers getting refunds. If you purchased a Vita before June 1, 2012, you're eligible for a $25 cash or credit refund, or a $50 merchandise voucher for PlayStation games and services. Sony will send emails to eligible consumers once the settlement is finalized.

Said FTC director of consumer protection Jessica Rich:

"As we enter the year's biggest shopping period, companies need to be reminded that if they make product promises to consumers--as Sony did with the 'game changing' features of its PS Vita--they must deliver on those pledges. The FTC will not hesitate to act on behalf of consumers when companies or advertisers make false product claims."

Sony claimed the Vita would "revolutionize gaming mobility" by letting users enjoy PlayStation 3 titles using the aforementioned features, but the FTC says this was misleading. This was really only possible with a few PS3 games, for instance, and the pause-and-save capability talked about in the ads varied from game to game. On top of which, the FTC claims Vita ads falsely stated that gamers with 3G Vitas could play online over the PSN and that isn't true.

Are you entitled to a little money?

Tags: vita, playstation vita, vita ads, vita commercials

11/25/2014 9:57:16 PM John Shepard

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New Comment System


Legacy Comment System (19 posts)


frylock25
Tuesday, November 25, 2014 @ 10:19:40 PM
Reply

I'm getting a refund

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LimitedVertigo
Tuesday, November 25, 2014 @ 10:38:10 PM

::petting my 3 glorious PSPs::

I saved sooooooooooo much money not getting a Vita.

Agree with this comment 3 up, 1 down Disagree with this comment

frylock25
Tuesday, November 25, 2014 @ 11:46:21 PM

I really like that stupid thing. It's a shame Sony doesn't do more with their portable stuff all around.

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Underdog15
Wednesday, November 26, 2014 @ 10:16:22 AM

I have been repeatedly rewarded for not purchasing consoles day 1 the last few years.

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Mdash0009
Tuesday, November 25, 2014 @ 10:31:40 PM
Reply

Yaaaay free money!

I'm glad I bought it on release. It's a good system, despite what you say Ben. It just needs more first party exclusives, but I've enjoyed it ever since I got it (except for the first half year, there were barely any games at all).

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LimitedVertigo
Tuesday, November 25, 2014 @ 10:39:44 PM

I think you mean "besides the industry-wide accepted opinion of the Vita" which Ben happens to agree with.

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Beamboom
Wednesday, November 26, 2014 @ 3:10:12 AM

I don't think anyone say it's not a good system from a technical point of view (if that's what you mean). The reviews around the world were very good overall.

The only question asked by some back then were, "is this what the market want at this point in time?". And well, we now know the answer to that.


Last edited by Beamboom on 11/26/2014 3:10:26 AM

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Underdog15
Wednesday, November 26, 2014 @ 10:18:15 AM

Tech's always been a funny thing. I can't just be excellent tech. There has to be a demand for it.

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Rachet_JC_FTW
Tuesday, November 25, 2014 @ 10:33:03 PM
Reply

no i got my christmas 2013 so no but i knew what i was getting it for so it doesn't bother me anyways

happy gaming

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Deleted User
Tuesday, November 25, 2014 @ 10:33:33 PM
Reply

Maybe this will stop the lies from Sony, though I doubt it will.

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Temjin001
Tuesday, November 25, 2014 @ 10:46:32 PM
Reply

Sony is just fumbling left and right. This morning I read about Sony's masturbation adds. Tonight it's lawsuits for Sony's false advertising, and for the stink-pile Vita of all things.

Last edited by Temjin001 on 11/25/2014 10:48:25 PM

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LimitedVertigo
Tuesday, November 25, 2014 @ 10:55:15 PM

XB1 gets a Plex app while PS4 users still have to access their media through the browser. Can someone please explain to me why Sony is limiting the capabilities of the PS4?

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Beamboom
Wednesday, November 26, 2014 @ 3:12:07 AM

LV, if I am to speculate, I'd guess it has to do with trying to push (own) streaming services instead.

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Underdog15
Wednesday, November 26, 2014 @ 10:22:15 AM

I think Apple is the only tech giant that can get away with severely restricting access to content. They have a cult following that doesn't care about freedom of what they purchase.

I think it's backfired a bit on Microsoft in recent years, and now it's backfiring on Sony. Apple got lucky. I don't think anyone else should try to emulate that model.

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Danny007
Tuesday, November 25, 2014 @ 11:08:20 PM
Reply

I'm not mad at all about the false advertising, I just have two questions to ask: When is this getting finalized and am I getting $25 or $50? I hope I get payed soon. I want Sony to pay for Tales From the Borderlands for me!

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ethird1
Tuesday, November 25, 2014 @ 11:26:27 PM
Reply

YES!!! 50 bucks for moar gaaaaaames!!!!

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BTNwarrior
Wednesday, November 26, 2014 @ 4:52:36 AM
Reply

All I know is that my vita made a few months in Afghanistan a lot more bearable. While my tablet was next to useless because nearly all the games for it require an internet connection.

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JackieBoy
Wednesday, November 26, 2014 @ 9:30:37 AM
Reply

Ok, getting my 50$ back.
BTW is promised "sleep" feature for PS4 also a lie? I wonder when we will be getting refund for that.

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PSDreaM
Wednesday, November 26, 2014 @ 3:04:29 PM
Reply

This refund applies only in the US or globally?

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